As illness continued to take away many of my husband's abilities, I became his 24/7 caregiver for…read moreseveral years. I wanted the best for my husband as he navigated this final journey in his life. I hoped that he would not need to go to a skilled nursing facility, and that I would have the emotional strength as well as the physical strength to take care of my husband even as he became bed bound. It was a difficult decision when his primary care doctor suggested that we start home hospice. Though, once we signed up with Premium Hospice, they supported us not just with their twice weekly nurse visits, bath aide visits and 24/7 availability by phone, but I no longer had to struggle alone. There were times when nurses came to our home in the late hours of the evening to care for my husband, or when I received advice about various situations with the night nurse in the wee hours of the morning. They came more frequently if the situation required their attention. I was appreciative of the responsiveness of the Premium Hospice team when I had questions (and I had many, many questions!). The nurses who came to our home were always patient with me, and they were extremely professional, gentle and kind in their interactions with my husband. The staff not only cared for my husband, but for me as well. Even now, since my husband has passed, they still reach out to me to see how they can help me. The hospice volunteers contributed as well to keep our spirits up in a very trying time. Special thanks to Kristle, Lindsay, Lucy, Francis, Liezl, Ray, Jimmy, Carie and so many more who all contributed to the special care given to my husband for about 10 months. Would I recommend Premium Hospice to others in the devastating situation of having a loved one in the last stages of life? Absolutely. Words like caring, compassionate, helpful don't even begin to describe the excellent care that Premium Hospice gave to my husband. I was blessed not only to be able to care for my husband at home during his final months, but also to have such an amazing team from Premium Hospice to provide exceptional support.

Office Experience- I called this company for hospice assistance with my Mom. My mother has been on…read morehospice for nearly 7 months, I believe her time is getting closer. This company had been recommended, and I decided to make the call when I found out they were a part of my local community. However... Their office staff wasn't Professional! I spoke with Crystal, gave her our story, Next thing I know she's denying coverage. So I asked why: first thing I got was Mom eats too much. Funny how one thinks - half a bottle of ensure a day is too much food, she barely weighs 60lbs. Then she came back with another excuse, So lame it made no sense, I couldn't even tell you...The garbage excuses she was attempting to feed me was exhausting. I had to ask her if she was discriminating against my mom. I gave her all the facts, What she took away from our conversation was nothing of what I said. Shortly after her second denial, I spoke with my referral friends. They had mentioned Crystal is the problem, And referred me to another person higher up in the company to speak with. I was told, They just didn't have enough staffing. Then why not just say we can't take on any new patients at this time. The lies and excuses are extremely unprofessional. I am a long standing member of the Norwalk community of which you operate business in. I would never recommend this company to anyone. My experience with Crystal was mentally exhausting. Funny how honesty goes a lot further than hypocrisy.

I have nothing but praise for this organization! About 9am…read moreon a Monday, our doctor informed us that we had to start my father-in-law (or Dad, as we called him) on hospice care. I had no idea who to use for this, so our doctor made the call for us. About an hour or so later, I received a call from Charmayne, and about an hour later, she was meeting with me to get everything all set up. Now, Charmayne was a blessing to us.. as was everyone from Evergreen Hospice. Charmayne was very professional in handling all of the paperwork, easing our fears, joking with us at the right times to help relieve some stress and anxiety that we had stored up. I can not think of a better person to have representing a hospice than Charmayne. She made you feel secure in everything that was happening.. as well as what was going to happen down the road. By 2pm the same day, medical supplies were arriving at our home for Dad's needs: the hospital bed, a walker, oxygen tanks, and more. Shortly after that, Regina (the nurse) showed up. Regina was just what we needed. Dad is Korean with very little English comprehension. Regina is Korean and she was able to fully communicate with Dad (and Mom) everything that she was going to do for him (and Mom) to make everything as comfortable as possible for the both of them. Regina is a very sweet lady who really knows her stuff. She's great dealing with patients and has great patience dealing with the family's questions and concerns. Regina stayed with us for about two hours to make sure everything was taken care of (vitals, information for everyone, prescriptions ordered.. everything!). Around 8pm, Dennis arrived to check on Dad. Dennis was a sweetheart. Very kind and compassionate and he was wonderful with Dad and the family. Regina visited again on Tuesday as did Dennis. At no time did I feel that they were rushing through the visit to get to another patient. As far as I'm concerned, they treated Dad as if he was the most important person to them, as he was to us. Wednesday came... and we knew Dad's time was running out. regina was there for a few hours, talking with Dad.. talking with the family... doing everything she could to make everyone feel better. Later that night, Dennis was there for dad's final hour. Both Dennis and Regina stayed in contact with the doctor overseeing Dad's care, and this was very important towards the end of Dad's life. After Dad passed, Dennis didn't just pack-up his bag and say "See ya!" He stayed to talk with the family, did the final paperwork, contacted the mortuary (that we had already designated), prepped Dad's body for them, spent more time talking with the family.. and he didn't leave until almost 90 minutes after Dad's passing. During Dad's care, Evergreen made sure that all of Dad's needs were being met: we had great nurses, immediate delivery of medical equipment and prescriptions, they arranged for a representative from Social Services to visit to see what they could do to help. They were there at the beginning and they were there at the end. I received a few follow-up calls from everyone that I encountered from Evergreen. All of them were very sweet and compassionate. At no time (still almost a month later) have I received any calls from them (or any affiliated organization) to donate to a church, donate to them.. or received any other kind of intrusive or insensitive requestor comment from them. Evergreen is a Five Star business that treats your family like it's their family. And Charmayne... Thank You for EVERYTHING you did for us!

My mom was bedridden for a while, and I spoke to June Geronaga, whom I have known for a long time…read more She recommended that I put my mom in Evergreen hospice care, and I did. She helped me get my mom in. Evergreen made my mom comfortable and pain-free; her RN Vince was very caring and helped my mom alleviate her pain. RN Ronel was very sweet and kind; he gave my mom a sponge bath on the last day of her passing. I met Dr. Frilling he was very kind and compassionate. For a short time, they made my mom comfortable, and we, her family, were very happy for their service. Thank you so much, and I highly recommend Evergreen to all families who need help for their loved ones with terminal illnesses.

My family didn't have much time to research hospices but we picked faith and hope based on the good…read morereviews. I couldn't be happier with the service we received. Everything happened so fast and faith and hope was so helpful and knowledgeable and compassionate through everything. They really care about the patient and the family. I would recommend Faith and Hope to anyone needing hospice services.

Hospice should ease the burden for both the person who is dying and their family; not make things…read moremore difficult. I urge you to carefully consider this before contracting with any hospice provider. Unfortunately, our experience with Faith & Hope made an already painful situation even harder. In April 2025, my mom suffered a massive stroke. She was placed under Continuous Care (CC), which meant she required critical, around-the-clock nursing support. We were told her case would be re-evaluated after three days. However, the care was stopped in less than 24 hours and we were given only 4 hours' notice that services would be discontinued. At that point, it was clear our needs no longer aligned with Faith & Hope's philosophy of care. We scrambled to hire private help on extremely short notice. That night, my mom was in significant pain & experienced agitation. She needed her medication adjusted and an increase of the dosage frequency to help manage her symptoms. The next day, we made final attempts to Faith & Hope to reassess mom's eligibility for CC, even though the on-call night nurse, when we asked, did acknowledge that we were free to seek another hospice provider. We waited all day for a response from Faith & Hope, but heard nothing. Faced with another evening without adequate care, we transferred my mom to a different hospice. They gave us the right care without hesitation. Sadly, our mom passed away only 4 days later. The only positive experience we had with Faith & Hope was with Nurse Theresa. She cared for my mom with compassion, dedication and a true commitment to patient advocacy. Theresa's thoughtfulness and support helped guide my brothers and me through an incredibly challenging time, and for that we are deeply grateful.

I can't say enough good about this place. They took excellent care of my dad. Everybody from all of…read morethe nursing staff, the physical therapy department, the social worker, the front desk personnel in the office staff were all top notch. I couldn't ask for better people. I had a situation that involved family members trying to commit fraud to get to my dad's assets by creating a fraudulent POA. The staff there was very protective of my dad and brought it to my attention. Police got involved and the nursing center supported my authority to take care of Dad. As the POA I banned their visitation there. And I was very happy to see how well the staff went above and beyond to keep the vultures away at my request. They pampered my dad in every way possible. This was a very good experience having my dad there. I highly recommend this place. I read a few of the negative reviews on this page and they don't even make sense. A lot of the things that are said are not even close to true. For example, the claim that nobody speaks English there is false. Some of the names of staff that are mentioned in bad reviews, are just not there. I know because I spent a lot of time there visiting with my dad and pretty much got to know all of the staff. I believe that some of the bad reviews are either fake or they are from people that mistake The Springs Post Acute for another place.

AVOID AT ALL COSTS!!!…read more Under NO CIRCUMSTANCES should you ever let a family member be admitted to this facility. When you enter the building you are overcome with an indescribable foul smell. The staff is extremely unprofessional as they are constantly laughing and many "nurses", when not helping patients, are at small school type desks apparently studying. Shouldn't the staff be licensed to help patients? The care from the nurses is awful as they pay no attention to patients and only notice issues with patients when family members point them out to staff. Your loved one may be placed here by their insurance company without any say, as my family member did, so defend your family member and do not allow them to be placed here or if they are then get them moved IMMEDIATELY!!! All around care is awful! PLEASE DO NOT LET A FAMILY MEMBER GET PLACED HERE!

Forever Grateful to Healing Care Hospice for the Care They Gave My Dad…read more I don't even know where to begin in expressing the depth of my gratitude for Healing Care Hospice and their incredible team. When my dad's health began to decline and we were told it was time for hospice, my family was heartbroken and scared. We didn't know what to expect, and we wanted to make sure he would be surrounded by love, comfort, and dignity. From the very first moment Healing Care Hospice stepped in, we felt an enormous sense of peace. The nurses who cared for my dad were absolute angels. They treated him like he was their own family -- always gentle, patient, and respectful. They explained everything to us with compassion and honesty, making sure we understood what was happening every step of the way. It never felt rushed or routine; it felt deeply personal. Even during the hardest moments, their calm presence and kindness made such a difference. The aides and caregivers were just as amazing. They made sure my dad was clean, comfortable, and pain-free. They noticed the little things -- fixing his blanket, massaging his hands, talking softly to him when he couldn't respond -- small gestures that spoke volumes about their compassion. The social worker and chaplain also brought so much comfort, not just to my dad but to our entire family. They gave us emotional support, listened when we needed to talk, and helped us process everything we were feeling. It meant the world to have people who didn't just focus on medical care but truly cared for the human and spiritual side of what we were going through. One thing that stood out was the way the team communicated. They were always available -- day or night -- and made sure we never felt alone. Whether it was a question about medication, a sudden change in my dad's condition, or just needing reassurance, someone was always there to help with warmth and patience. When my dad passed, the hospice team was with us, guiding us gently through those final moments with compassion and respect. They handled everything with such grace, giving us space to say goodbye in peace. Even after, they checked in on us to see how we were doing, which meant so much. I can honestly say Healing Care Hospice helped my dad transition with comfort and dignity, and helped our family find peace in an incredibly painful time. They weren't just caregivers -- they became part of our family during those last weeks. To everyone at Healing Care Hospice: thank you from the bottom of my heart. You made an unbearable time a little easier, and you gave my dad the care and love he deserved. We will never forget what you did for us. If anyone reading this is searching for hospice care for a loved one, I can say with complete confidence that Healing Care Hospice is the kind of team you want by your side. They bring heart, compassion, and genuine humanity to every moment.

Healing Care Hospice was there for my father and our family during the last months of his life…read more Everyone on the team was professional, compassionate, and attentive. All the equipment my dad needed was delivered promptly and without any delays. The staff was always responsive, and care providers were sent to our home within just a few hours when needed. Thank you so much for helping us navigate this difficult time and for being there for us every step of the way.

As an owner of board and care for elderly for 20 years I had the opportunity to meet many Hospice…read moreAgencies. The last 8 years Nurses Plus provided services for a few elderly into our facility. They were very professional, kind , compassionate, patience, always took the time to assist the patients and never refused and service, supply or equipment necessary for the patient. When time came to choose a Hospice provider for my own father I knew exactly who am going to pick! I was so impressed with Dr. Steward, the hospice doctor with a big heart, who carefully assessed every situation, explained the treatment, comfort care and talked directly with me and my father. RN Lidia was very knowledgeable, caring, always willing to go the extra mile. Home health Aid Carlota was gentle, attentive, patience and supportive. Nurse Edwin show so much respect, he did respond quick to calls or text and never forgot to ask if we need anything. They become like family to us. Yes, I had the experience in carrying for hospice patients but when it comes to caring for family members is a lot different. Lidia not only cared for my father, she also made sure I'm ok and poured her heart in all she did for our best interest. Daisy, from the office was extremely helpful and great comunicator. Social worker Sherl was wonderful, made sure all was taking care of and all my father needs were met. After dad's passing Lidia came and took care of all arrangements needed at that time. I didn't have to worry about a thing. I could tell they are a great team, working together and they have a good relationship. I will definitely recommend this company !

When looking for hospice care for my 94-year-old mother, it was important to have skilled and…read morespecialized staff. Nurses Plus came highly recommended due to their skill and previous experience in care. From our initial contact, Nurses plus was the right choice for her. Her team was lovely, Caring and became part of our little family.

I appreciate the warm and friendly caring nurses and staff that come to care for my 96 year old…read moregrandfather. There always on top of everything, ordering supplies, medication, and bathing, and a lot more. We wouldn't be able to do it without them. I would recommend to anyone that need the quality care that they have to offer.

Let me start by quoting my mother who is under the care of California Hospice Services, "can you…read morebelieve what good care they take of me?" Well, I believe it because I see it. My mother is now 97 years old and both she and I are so grateful for the professionalism of everyone from the administration to the nurses and the support staff that have been caring for her for over a year now. There have been times when they have gone the extra mile beyond what I would have expected. If I could give them more than 5 stars, I would. Dr. Karen Nackoul.

My Father received hospice care from MD Preferred Hospice in his final weeks. Care staff were there…read morefor us and handled emotional and physical needs of my father. Very responsive, communicative, professional and supportive in every aspect. Thanks to the team. Definitely will recommend to everyone whose family needs hospice care.

Great hospice agency. Rochelle helped me with being able to answer any questions and concerns I had…read moreas well as making sure my grandmother had the best care possible. Maria was an amazing nurse and the communication and care she provided helped greatly during the hardest times. I've dealt with another hospice agency in the past and this one was by far the better choice.

Amazingly efficient and caring staff. Choosing to place a loved one on hospice care is a different…read moredecision to reach. There are so many choices and no yard stick to measure them by. I let "yelp" help ;) The great reviews proved to be spot on. From the intake process, they came to the hospital the day of discharge to the final visit, OC hospice was compassionate and knowledgeable. Cody RN was so caring and patient, always finding the positive in any situation. He frequently called with updates if I was unable to meet him during his visits. Anything that my Mom needed was made available the same day. Thank you all for everything and every day that you help make our loved ones' lives a little easier.

Tried to get service for my mom. They guaranteed communication would be better than her previous…read morehospice. Was told someone would call the next day. 3 days later nothing. Called back. Was told admitting nurse was out. Said they would get with me the next day. Nothing again. Called 2 days later and cancelled. They didn't seem to care. Can't recommend. Wasted a week of time where my mom could have had care.

The Visiting Angels have cared for my mom twice, this last time was during and up to her final day…read more From the very first phone call, Ashley assessed and coordinated with the hospital and ultimately the residential care facility quickly and efficiently. She communicated and made schedules and arrangements with all necessary persons at the hospital and the home. She made the whole process very smooth. She kept me informed and updated without fail. ALL the staff there were so nice and caring and did their jobs so professionally. The level of comfort care they showed my mom, helped me and my family knowing that if we were not there that the visiting angels (especially Reina) were caring for her, brought us so much peace at a very emotional time. This company is truly of the highest quality in their professionalism, knowledge, procedures, and most of all, their KINDNESS to my mom and to my family. Thank You so much for all you do. With Gratitude, Christian.

Visiting Angels was referred by a friend of a friend and a reference page thru Kaiser. It only took…read moreone call and their team was over the next day to meet with me and my father. We then put together a plan and every team member treated my father like it was their own father. The care was exceptional and so professional, but with such dignity and respect. I am forever thankful for their services and can't recommend them enough.