I had a great first experience at Solis Mammography today. The location is easy to find on the…read morefirst floor of their building on 19th Street. The waiting room was a bit confusing--there was a clipboard on the end table but it had the wrong date--after waiting to speak with reception they indicated to still sign in on that sheet. Things only went up from there. The front desk staff were nice and helpful. I did wish that they had sent the forms/link for preregistration ahead of time, but minor issue. They prefilled my info on the iPad and forms so I mostly just had to sign and update family history. Once everything is completed and any co-pays paid, they take you back to the room to get changed. You get to keep everything on except your top half. Yay for no freezing full gown. The changing area is cute (considering) and they have lockers for your personal items. Everything was clean and organized. I had a nice chat with another patient as we were waiting to be called to the radiology room. I got an absolutely wonderful tech who was upbeat, thorough, kind and funny. Zina (hope I got that right) really made the experience great. She explained everything, gave clear instructions, and chatted away so I was completely comfortable. While I likely just had the normal scans, it was not really painful. Will update this review if there are issues with getting the results or billing as others have mentioned, but would recommend right now!

do not recommend Solis Mammography. Working backwards in time, my mammogram was 17 days ago and I…read morehave not received results. I called, and was told there "had been a glitch" that caused a nine day delay in review. While at their location, their unfriendly front desk staff disrespectfully discussed a woman who had been confused about parking after she'd gone back. Calling the person with whom I originally scheduled the appointment "apathetic" is an act of generosity on my part. I used to depend on Washington Radiology. That's over.

I had 2 types of ultrasounds done this morning at Adventist in this location. I can't say enough…read moregreat things. From the receptionist (wish I knew her name, she wore glasses and had the cutest nails) to the ultrasonographer, Olga, it was such a positive experience. This was a stark contrast to my previous experience at a different company. If you've had this type of ultrasound done before then you know you have to drink a lot of water and hold it so it's very uncomfortable. Everyone I interacted with at this location was extremely kind but also made it a point to work efficiently to get me through the steps so that I could empty my bladder as soon as possible. Thank you for your kindness and keep up the great work!

Instructions texted me before my test included the street address, which none of my map apps could…read morefind. They just sent me to the parking lot for a shopping center. I went to the Adventist hospital to ask if it was there and fortunately, the information desk knew where to send me. To arrive on time, I had to run to the Imaging center and arrived out of breath and very stressed. Also the technical staff were not very nice. I asked a question and the answer was "I already told you. Maybe you didn't hear me"

I came here for a Mammogram. This was probably the best experience I have had so far with having a…read moremammogram done. The nurse who helped me was very efficient when making sure the imaging was done accurately and done right the first time. Highly recommend coming here for a mammogram for those that need one!

Clean well taken care of. Great staff and doctors. My father fell and got a hematoma on his head…read more He is 92. They treated him very well and made sure he was ready before they discharged him.

Did great work on time with excellent results. Would…read morerecommend you check it out for yourself personally as well.

As a PHYSICIAN and a long-time patient of GW, I was extremely disappointed with the way my recent…read moremammogram appointment was handled. I scheduled this appointment MONTHS in advance. The appointment was canceled at the last minute because my referral came from an outside provider -- a policy that was never mentioned when I scheduled it. The only other option provided was to find a GW provider and get a referral- all within 10 days of my appointment. After years of trusting this institution with my care, I expected better communication and consideration. This experience not only caused unnecessary stress and inconvenience but also delayed an important screening. Patients deserve clear guidelines upfront, especially when it concerns their health. I truly hope GW improves how it communicates referral requirements and handles scheduling in the future.

Absolutely unacceptable experience. I should have known from the start this was going to be a…read moredisaster, I just didn't realize how bad. First red flag: I had to fill out ALL the paperwork again because the forms I'd already submitted online never made it to the office. When I brought this up, the receptionist actually said, "I wish they would stop doing that, we don't get those forms!" Excuse me?? This is apparently a known, ongoing problem and nobody has bothered to fix it? Then there's the website itself, the instructions on Washington Radiology's site were either wrong or so vague they were useless, to the point that the tech herself disagreed with them. The site clearly states: "Do not eat or drink two hours before your exam." So when the tech couldn't find a vein for the contrast, she rudely demanded to know when I'd last had something to drink, as if I were the problem, when I was literally following the instructions on their own website. Her first attempt, on my left arm, failed, and her immediate instinct was to blame me instead of her technique. I asked her to try my other arm, since that's where other techs have always had success and she completely ignored me and went right back to jabbing at the same arm again. Nothing about her performance that entire visit inspired one ounce of confidence that she knew what she was doing. Another red flag: the tech asked me about the composition of surgical staples in my body and when I said I didn't know, she had nothing to say. No follow-up, no explanation. If that information mattered, I should have been told to find it out before the appointment. So which is it, does it matter or doesn't it? Because if it doesn't, why was I even asked? After these interactions with the tech, I'd had enough and left without completing the exam. An MRI is not a routine, trivial procedure, it requires a technician I can trust knows what they're doing. Between her inability to place the IV correctly, her refusal to even try my other arm as I requested, and her lack of any clear answers when questioned, I had zero confidence in her competence. Add to that her consistently rude and dismissive manner, and I simply couldn't in good conscience continue with the exam. Given that Washington Radiology is associated with this location, I assumed it would be a more professionally run office! Guess not! Save yourself the inconvenience and schedule someplace else!

They don't even answer the phone at 11:30 AM trying to make an appointment! Reviews say it…read moreall!!!!!!!!!!!!

I have been coming to this location for a number of years for multiple services. The staff is…read morealways friendly and the space welcoming and they take good care of their clients. I have always had great experiences with the technicians and front office staff for my mammograms. The only reason I didn't give it 5 stars is that sometimes finding availability in their schedule can be an issue. Sometimes, I have had to schedule weeks out and their office hours are not conducive for folks who work 9-5. However, if you have flexibility during the weekdays I highly recommend them!

This is not my favorite facility, but if I need imaging done right away, Tower is almost always…read moreaccommodating. I have had significant issues with charges being more than quoted over the phone, incomplete communication about authorization, deductibles, and other things. However, generally speaking, they have gotten the job done. I don't like that parking needs validation and they only validate up to 1.5 hours - and some mammograms take longer with ultrasound and additional imaging. They also can be a bit short over the phone, and fail to provide context that other radiology facilities might be more inclined to include. However, I do appreciate that this location has a broad range of services available and is prompt with answering calls and attempting to answer questions. Never my first choice as there are some amazing radiologist in the area, but a lot of them have inconvenient appointment times and can take months to schedule. I wouldn't suggest parking on the street, as the police ticket cars immediately when the meter expires. The parking garage is also an issue when going for a first mammogram as they tend to take longer. For subsequent visits, they are good about getting patients out very quickly while still doing what needs to be done. Though, you may feel rushed, I do like it better this way than worrying about having to pay for going over time in the parking garage. One thing I don't like about them is that they had been charging $20 for a CD to bring back to your provider. The other radiologists that I've been to have never charged me for a CD, so I was very disappointed as my provider was shocked that the CD costs exta and she prefers the CDs to go over the findings with patients in an extended consultation with lots of visuals - she apparently needs to CD to do this effectively, so I was not able to receive the same level of detail about my treatment plan that I previously received, due to having my imaging done at Tower Radiology. I hope that they reconsider this charge. Anyway, I think it is better to know what to expect going into it. I added an extra star for convenience.

Scheduling great, facility great, employees at the facility great, results I felt were very…read moreinformative. No regrets in paying out of pocket to get this done. Only problem I had was no one ever called me to schedule or review my results with me which is advertised in their materials. I just got a notification through email/app my results were available and that was it. I don't need to do it now, as I already had an appointment with my Dr for something else and my personal Dr reviewed the results with me since I brought them along.

5-star: The stuff all around is so professional. The waiting room is lovely (and I appreciate all…read moreof the snacks and drinks available after the scan). The reception staff was prompt and efficient, as well as the and the MRI tech who acted as my guide during the process. The whole experience really was terrific. I was lucky not to have any major findings, but I did find the review process over the phone after the results were in felt a tiny bit rushed. All in all, the experience was outstanding and I recommended it highly to anyone. Having this scan is a wonderful peace of mind. I will definitely repeat this in a couple of years.

They have some customer service issues…read more Staff is not great. The billing system has serious problems. If you want a minor copay bill sent to collections instead of you for payment this is the right place.

Nice technician who helped me through the painful and challenging process. Nice changing room as…read moreusual (still have a locker named Wonder Woman). Clean overall and efficient. Beware of paper-based and then tablet-based (digital) paperwork that seems to be duplications. The receptionist a bit cold, but otherwise no issue.

Decent place. The staff are friendly especially when I had too much anxiety for the scan and had…read moreto reschedule.

Five stars for technician Mike. His friendliness and professionalism kept me at ease throughout the…read moreprocedure. Additionally his communication for each step of the process decreased a lot of anxiety and stress. Highly recommended employee.

If you go to this location, be aware that their entrance is actually around the back of the…read morebuilding. I arrived at 6:30am for my MRI appointment and there was no signage regarding how to enter the facility. I had to discover the entrance for myself when the front door unlocked at 7:00am. Once I entered the office the nurse on duty told me that their MRI was not working and did I get their voicemail. I, of course, did not. It would have saved me a trip. Sheesh. Seems like a shoddy place to do business with. I had no interest in re-scheduling and wasting more of my limited time. Will be seeking a refund from the service that sent me there.

Avoid this place like the plague. They've spent the entire year not returning phone calls,…read morerescheduling, canceling on me before finally letting me know hours before the appointment that they don't take my insurance.