I have been coming to this location for a number of years for multiple services. The staff is…read morealways friendly and the space welcoming and they take good care of their clients. I have always had great experiences with the technicians and front office staff for my mammograms. The only reason I didn't give it 5 stars is that sometimes finding availability in their schedule can be an issue. Sometimes, I have had to schedule weeks out and their office hours are not conducive for folks who work 9-5. However, if you have flexibility during the weekdays I highly recommend them!

This is not my favorite facility, but if I need imaging done right away, Tower is almost always…read moreaccommodating. I have had significant issues with charges being more than quoted over the phone, incomplete communication about authorization, deductibles, and other things. However, generally speaking, they have gotten the job done. I don't like that parking needs validation and they only validate up to 1.5 hours - and some mammograms take longer with ultrasound and additional imaging. They also can be a bit short over the phone, and fail to provide context that other radiology facilities might be more inclined to include. However, I do appreciate that this location has a broad range of services available and is prompt with answering calls and attempting to answer questions. Never my first choice as there are some amazing radiologist in the area, but a lot of them have inconvenient appointment times and can take months to schedule. I wouldn't suggest parking on the street, as the police ticket cars immediately when the meter expires. The parking garage is also an issue when going for a first mammogram as they tend to take longer. For subsequent visits, they are good about getting patients out very quickly while still doing what needs to be done. Though, you may feel rushed, I do like it better this way than worrying about having to pay for going over time in the parking garage. One thing I don't like about them is that they had been charging $20 for a CD to bring back to your provider. The other radiologists that I've been to have never charged me for a CD, so I was very disappointed as my provider was shocked that the CD costs exta and she prefers the CDs to go over the findings with patients in an extended consultation with lots of visuals - she apparently needs to CD to do this effectively, so I was not able to receive the same level of detail about my treatment plan that I previously received, due to having my imaging done at Tower Radiology. I hope that they reconsider this charge. Anyway, I think it is better to know what to expect going into it. I added an extra star for convenience.

I was secheduled for an important ultrasound & My appointment was canceled 9 minutes after my…read morescheduled appointment time, even though I spoke to them beforehand and let them know I and was on my way, and they said it was ok. Instead of saying something right then in there, they waited until I got there to tell me the appointment had been canceled because the doctor "got off at 4:30." If the provider isn't available after 4:30, why are appointments being scheduled that late in the first place? Not to mention, the last time I was there I waited well over 10 minutes (but I guess it ok for the doctors) This time, I left work early, spent an hour sitting in traffic, and got absolutely no apology or acknowledgment that my time had been wasted by the rude individuals at the front desk. Very disappointing annoying lack of customer service and a complete lack of consideration for patients. 1 star. Do not recommend.

Great experience both times I've come here. Was in and out and EVERYONE was friendly. The woman…read moreat the front desk (I didn't get her name) was wonderful. She has the perfect personality to take what can be a stressful experience for so many people and make it more relaxing. The medical professional who saw me was great -- answered all of my questions, cautious, and friendly. Top notch!

Why would anyone go anywhere else?…read more I am extremely claustrophobic and the staff was wonderful and comforting. Thank you!

Unfortunately, Washington MRI didn't abide by the COVID banner displayed before writing this…read morerating. Let me be perfectly honest when I made my appointment I thought It was with another MRI center in the Clinton area. I guess it could happen having two MRI centers less than 200 meters in distance on the same street. What's the old cliche' first impressions are the correct impression. First, I had trouble locating the office; which I should have taken as a good omen and missed my appointment. However, needing a MRI and crunch for time I continued my search. One would assume COVID guidelines would be in place when they enter a medical facility. Not at Washington MRI. I entered the lobby and was greeted by a receptionist who was more concerned about my insurance than anything else. You would assume an establishment with military decor would be use to retired veteran's insurance preferences. Anyway, no temperature check or COVID checklist. Not to be judgmental but the facility wasn't up to my standards. The waiting room seats weren't very clean and it looked more like it was under construction. The pictures on the website were nothing like the facility or equipment I used. The bathroom were filthy. I used a paper towel to open the door. The technician was professional and I could tell he was working with the hand he was being dealt. I know for a fact I'll never use this business again and I would strongly recommend whomever reads this do the same. Bottom line COVID should b taken serious; Washington MRI must not have gotten the memorandum from the CDC. And beyond patient care cleanliness should be a priority in a medical facility. If I were rating the technician I'd rated Washington MRI higher. In fact, he's the reason Washington MRI was able to obtain one star. Again, same your insurance the money and find another MRI center.

Awesome service ! Love the new location. Team very professional and knowledgeable. The customer…read moreservice is excellent.

I went to CRA suite 301 for mri and mammogram and they were FANTASTIC from the front desk reception…read moreto the techs --pretty much all paperwork was done digitally--please pay attention to the texts and emails as they are to prompt you to fill out paperwork and you can take pictures of medical info on phone /iPad and instantly upload -which saves time when you get to your appt -there may be a few things to sign but not much --also for mammogram they offer additional service for $59-- another (3rd party) screen ---I have one of those extra medical dollars plan for work so I used the little credit card they give you to pay the 59bucks..this is totally optional Note this is the site in the medical complex with all the little brown bldgs next to Suntrust (I think suntrust is truist bank now I'll be back here for my next mammogram hope they have the same staff and if their corporate office reads this Kim at the front desk needs a bonus -Super Great Customer Service and the MRI tech today 1/13/23 at my 7am appt -a true jewel-cause I'm claustrophobic and she calmed my nerves -and mammogram tech super great friendly and funny -made that exam seemless and easy I tell you for Friday the 13th my day with my medical appointments started out great -I'm taking this great experience and running with it for the day :) Oh and the lobby and facilities were neat, tidy and modern - Had to go back for MRI # 2 and still GREAT service top notch again

I was a patient at this hospital and I must say i had the best care there the nurses and care…read morepartners on the 6th floor on tthe the heart unit you guys rock thank you from the bottom of my heart for everything you guys have done your favorite patient...saleema hazelwood

Arthritis & Pain Associates of PG County is located in Greenbelt, Clinton and Laurel. Please call…read more301-345-5600 for an appointment for any type of Joint pain. Knees, shoulders, hand, foot, hip, back, ankle, carpal tunnel . or email: apapgc@gmail.com. We look forward to taking care of you.

I have coming to this office since October. From the time I walked in to casually make an…read moreappointment to every visit, the staff is always very pleasant and helpful. Minimal wait time. Dr. Kim is my doctor and she is very caring and does a good job of explaining things. Another plus of this office is you can get any necessary blood work done right there.

I was just there for a blood draw on 2.12.26. The technician injured me, and I'm still in pain 6…read moredays later. In my sixties and have had blood drawn countless times- never a problem. The tech clearly hit a nerve and I've had to pay for radiology imaging to rule out blood clot. My activity is now limited, pain is acute, and I don't know for how long. Avoid this place.

Avoid this location if you can't wait a few hours. So slooow here. There is only 1 person…read moredrawing blood but others in the back. Worst Quest ever. I'm probably wasting my time writing this because nobody really cares here.

09/11: Horribly savage-like customer service in lab department when simply dropping off something…read more Snatched the bag for no reason then snarled "where did you get this from? Where did you get this from?" While shaking the bag as I was telling I am dropping it off for a relative. I asked why not ask me, "How about may I help you?" Ignored me. Asked if she was having n a bad day. Ignored me and told the next customer to have a seat. And she threw the specimen in the inbox. She wouldn't give me her name or supervisor's name. Before reporting her behavior she made a big scene in front of patients. I reported her behavior but will still go to corporate. Signed Traumatized Military Veteran And Grand Mother!

My 19 year old daughters primary care Dr. is Liam James Gaugh , D.O , she was seen in his office…read morefor severe abdominal pain and chest pains. Her appt was scheduled for 2:00 pm on a Friday , she was not seen until a hour later. my daughter was vomiting before he entered the room. He did a brief evaluation, prescribed her nausea medication, sent her to the lab for blood work and put orders in for Pelvic exam and chest x ray , which had to be scheduled ! My daughter was so sick and weak when she FaceTimed me that I had call someone to piCK her up because she drove herself to her appointment. Once I attempted to call someone in his office to assist her it was 5pm , closed for the day . my daughter had to leave Camp Springs to go to Kensington because they was a appt available for her pelvic exam that day . In route there my daughter vomiting continued , upon arrival my daughter's vomiting continues . Instead of going to radiology she went to urgent care ! She was treated until they were closing at 11 pm , the transported to Gaithersburg for observation & treatment until The next day ! Diagnosed with food poisoning and severe dehydration. They failed terribly in patient care ! Not to mention Camp Springs has an urgent care literally 50 ft. From the internal medicine dept that she should have been transferred to before he clocked out ! I also don't understand why in her condition and age , he didn't he care enough to ask did she drive herself there before discharging a patient experiencing chest pains and abdominal pain. I Am very pleased with the care she received at Kensington and Gaithersburg.

Follow up to my last review after sitting 10 minutes I was called to the back, with no appointment…read more Thank you so much for realizing I knew nothing of the new appointment policy. A lovely young lady Makayla took the time to explain why this was created. She was also patient and caring! Also new addition PA O Akinbobola was great! He was professional, knowledgeable and understanding. I always loved the service I receive here that's why I travel there, do not live in the area. Thank you wonderful staff please continue to take one's health seriously.

I called their Oxon Hill location, asking about their acupuncture services. The guy that answered…read morethe phone was clueless about when the practitioners come in or what types of acupuncture they offer. He said, "I don't know, they come in at random times." I asked how anyone can schedule a appointment with them if they come in at random times. He didn't know. I asked, "Who there does know?" He put me on hold and never came back. I pity the people that are calling for urgent care. SMH.

This is the worst LabCorp location ever. The staff is rude and disorganized. I gave a physician's…read moreorder for 18 panels; when I went in for the test, I noticed the technician had only half the orders. The technician then went back out and gave the clerk the remaining orders. It took the lady more than 30 minutes to enter the remaining orders. Now I've received the results for only the first half and don't know if the technician ever did the other half or not. DO NOT GO THERE.

I 100% do not recommend coming to this Labcorp location. The check-in system was incredibly…read moredisorganized and they do not honor appointment times. The staff were incredibly rude, moved with no urgency and blamed their inefficiency on being short-staffed . If you're able to I definitely recommend going to another facility.