Recently visited the Clinton location for the first time and received the best service and care…read morefrom each and every staff member I came across. From the front desk staff to the doctor in the back, all were compassionate, knowledgeable, and kind. I'm dealing with my first serious health scare. I felt anxious when I first arrived, but I left feeling better because the staff were able to answer all my questions and concerns throughout my appointment. I didn't have to wait 5-7 business days for results! It was a seamless process, and if I ever need imaging services again, I wouldn't hesitate to take the drive to Clinton.

My experience at this facility was incredibly frustrating due to their rigid internal policies…read moreoverriding my actual doctor's orders. My doctor specifically requested a renal ultrasound, yet upon arrival, the staff insisted on adding a bladder ultrasound to the procedure. Even after I called my doctor and he confirmed that a renal-only scan was perfectly sufficient, the facility refused to budge. To make matters worse, once I was already on the exam table, they declined to perform either scan because they claimed my bladder wasn't "full enough" for the extra test they had insisted on adding. The lack of flexibility and poor communication was staggering. The pre-appointment instructions I received mentioned nothing about needing a full bladder or an additional scan. When I offered to sit and chug water to resolve the issue, I was told no because they were about to close. The ultrasound technician even admitted she had "gotten in trouble" in the past for only doing part of an order, which made it feel like they were prioritizing their own internal bureaucracy, or simply looking for an excuse to stop working for the day, over patient care. If you want a facility that actually follows your doctor's orders and values your time, I suggest going elsewhere.

Why would anyone go anywhere else?…read more I am extremely claustrophobic and the staff was wonderful and comforting. Thank you!

Unfortunately, Washington MRI didn't abide by the COVID banner displayed before writing this…read morerating. Let me be perfectly honest when I made my appointment I thought It was with another MRI center in the Clinton area. I guess it could happen having two MRI centers less than 200 meters in distance on the same street. What's the old cliche' first impressions are the correct impression. First, I had trouble locating the office; which I should have taken as a good omen and missed my appointment. However, needing a MRI and crunch for time I continued my search. One would assume COVID guidelines would be in place when they enter a medical facility. Not at Washington MRI. I entered the lobby and was greeted by a receptionist who was more concerned about my insurance than anything else. You would assume an establishment with military decor would be use to retired veteran's insurance preferences. Anyway, no temperature check or COVID checklist. Not to be judgmental but the facility wasn't up to my standards. The waiting room seats weren't very clean and it looked more like it was under construction. The pictures on the website were nothing like the facility or equipment I used. The bathroom were filthy. I used a paper towel to open the door. The technician was professional and I could tell he was working with the hand he was being dealt. I know for a fact I'll never use this business again and I would strongly recommend whomever reads this do the same. Bottom line COVID should b taken serious; Washington MRI must not have gotten the memorandum from the CDC. And beyond patient care cleanliness should be a priority in a medical facility. If I were rating the technician I'd rated Washington MRI higher. In fact, he's the reason Washington MRI was able to obtain one star. Again, same your insurance the money and find another MRI center.

Terrible organization and unprofessional service at Columbia office. Not recommended at all.read more

I visited Greater Metro Orthopedic starting June of 2014 and saw Dr. Jander. He took the time to…read morelisten to my concerns regarding the pain in my hands. I had previously gone to another physician who had me on a plan of action, but when it wasn't relieving the pain that Dr. became frustrated. Dr. Jander heard me out told me a diagnosis the other Dr. had not, and we confirmed through nerve testing. I had surgery for carpal tunnel on April 24th 2015. All has gone very well. I was pleased and so was he with the outcome. He takes the time to explain everything to you. Any question I have ever asked, he had an answer. He is very kind, you are never left feeling like you are a bother or wasting his time. He is a great physician! The office experience: Reaching them via phone is a process! My primary care physician also had trouble reaching them. The wait to see the doctor can be long. Very long. My average visits, the lobby wait time had been 45-60 minutes and an additional wait once in the room of 15-30 minutes. Front desk staff was cordial not overly friendly but not rude either. The nurses were great always upbeat and helpful. Schedule your next appointment while there to save time on the phone. Billing: It was a good experience. I hadn't experienced any issues or ever asked to pay more than a copay. They use tablets to check you in. Overall I would recommend Dr. Jander. His services are excellent...and for me with waiting for. If you hate a long wait you may want to go elsewhere Facility 3 stars. Amazing doctors earned the 4th for me.

My family and I have been to this location on various occasions. Make appointments to avoid wait…read moretimes; It's always baffling that folks complain about what times, but that's the nature of folks. Yes, it does take some time to be seen, but I can get in here prior to even getting an appointment with my PC. I have never had an issue and I'll continue to utilize this location. If you you have issues checking in, online, they have the ability to check you in, in person. I prefer this location over patient first as I can always make an appointment.

Poor communication regarding random office closures. Was advice to return Sunday to review my…read moreresults but they ended up being closed because someone "called out". Unprofessional which resulted in delayed care.