Recently visited the Clinton location for the first time and received the best service and care…read morefrom each and every staff member I came across. From the front desk staff to the doctor in the back, all were compassionate, knowledgeable, and kind. I'm dealing with my first serious health scare. I felt anxious when I first arrived, but I left feeling better because the staff were able to answer all my questions and concerns throughout my appointment. I didn't have to wait 5-7 business days for results! It was a seamless process, and if I ever need imaging services again, I wouldn't hesitate to take the drive to Clinton.

My experience at this facility was incredibly frustrating due to their rigid internal policies…read moreoverriding my actual doctor's orders. My doctor specifically requested a renal ultrasound, yet upon arrival, the staff insisted on adding a bladder ultrasound to the procedure. Even after I called my doctor and he confirmed that a renal-only scan was perfectly sufficient, the facility refused to budge. To make matters worse, once I was already on the exam table, they declined to perform either scan because they claimed my bladder wasn't "full enough" for the extra test they had insisted on adding. The lack of flexibility and poor communication was staggering. The pre-appointment instructions I received mentioned nothing about needing a full bladder or an additional scan. When I offered to sit and chug water to resolve the issue, I was told no because they were about to close. The ultrasound technician even admitted she had "gotten in trouble" in the past for only doing part of an order, which made it feel like they were prioritizing their own internal bureaucracy, or simply looking for an excuse to stop working for the day, over patient care. If you want a facility that actually follows your doctor's orders and values your time, I suggest going elsewhere.

I went to CRA suite 301 for mri and mammogram and they were FANTASTIC from the front desk reception…read moreto the techs --pretty much all paperwork was done digitally--please pay attention to the texts and emails as they are to prompt you to fill out paperwork and you can take pictures of medical info on phone /iPad and instantly upload -which saves time when you get to your appt -there may be a few things to sign but not much --also for mammogram they offer additional service for $59-- another (3rd party) screen ---I have one of those extra medical dollars plan for work so I used the little credit card they give you to pay the 59bucks..this is totally optional Note this is the site in the medical complex with all the little brown bldgs next to Suntrust (I think suntrust is truist bank now I'll be back here for my next mammogram hope they have the same staff and if their corporate office reads this Kim at the front desk needs a bonus -Super Great Customer Service and the MRI tech today 1/13/23 at my 7am appt -a true jewel-cause I'm claustrophobic and she calmed my nerves -and mammogram tech super great friendly and funny -made that exam seemless and easy I tell you for Friday the 13th my day with my medical appointments started out great -I'm taking this great experience and running with it for the day :) Oh and the lobby and facilities were neat, tidy and modern - Had to go back for MRI # 2 and still GREAT service top notch again

After having a biopsy done here my results were back in 2 days... well 11 days later trying to get…read moremy results that my primary did not have. I was seem to be given the run around. The front office could use some sensitivity training and have more compassion regarding the patient's needs when trying to just get a copy of the results since there seems to be a communication between them and my primary's office. The ladies in the back very pleasant but that front office and Glenda that tries????? to assist is NOT the answer. Also once I arrive to pick up my report and after explaining what I needed, Kendall still did not give me what I requested......she printed something stuck it in an envelope, handed it to me and sent me on my way.... Then tells me to have a nice day!!! Not cool at all.

Arthritis & Pain Associates of PG County is located in Greenbelt, Clinton and Laurel. Please call…read more301-345-5600 for an appointment for any type of Joint pain. Knees, shoulders, hand, foot, hip, back, ankle, carpal tunnel . or email: apapgc@gmail.com. We look forward to taking care of you.

I have coming to this office since October. From the time I walked in to casually make an…read moreappointment to every visit, the staff is always very pleasant and helpful. Minimal wait time. Dr. Kim is my doctor and she is very caring and does a good job of explaining things. Another plus of this office is you can get any necessary blood work done right there.

I had great care with staff and each time customer services were great too...great front reception…read moreteam

Incompetent staff and , long wait times. I would not recommend this location ( Clinton location)…read more Staff playing around, gossiping and not doing their jobs.

My family and I have been to this location on various occasions. Make appointments to avoid wait…read moretimes; It's always baffling that folks complain about what times, but that's the nature of folks. Yes, it does take some time to be seen, but I can get in here prior to even getting an appointment with my PC. I have never had an issue and I'll continue to utilize this location. If you you have issues checking in, online, they have the ability to check you in, in person. I prefer this location over patient first as I can always make an appointment.

I receive excellent care at the facility and I would recommend this practice to friends and familyread more

This location is understaffed and the staff is rude. Then I was told my test was not covered by my…read moreinsurance. I left and went to Labcorp in Oxon Hill. The Oxon Hill office has adequate staff who are friendly and efficient. My test was covered and the staff was great. Go to Labcorp instead of Quest.

Came on a Saturday, no wait for walk-ins, friendly staff, quick service, good phlebotomist…read more Let me expand on that last one. I've donated blood at least 3-5 times a year every for the past 10 years.... almost everyone pricks me multiple times and says my veins are "hard to find" This was in and out. If I have a choice in the future, I would come back here for labs.

My 19 year old daughters primary care Dr. is Liam James Gaugh , D.O , she was seen in his office…read morefor severe abdominal pain and chest pains. Her appt was scheduled for 2:00 pm on a Friday , she was not seen until a hour later. my daughter was vomiting before he entered the room. He did a brief evaluation, prescribed her nausea medication, sent her to the lab for blood work and put orders in for Pelvic exam and chest x ray , which had to be scheduled ! My daughter was so sick and weak when she FaceTimed me that I had call someone to piCK her up because she drove herself to her appointment. Once I attempted to call someone in his office to assist her it was 5pm , closed for the day . my daughter had to leave Camp Springs to go to Kensington because they was a appt available for her pelvic exam that day . In route there my daughter vomiting continued , upon arrival my daughter's vomiting continues . Instead of going to radiology she went to urgent care ! She was treated until they were closing at 11 pm , the transported to Gaithersburg for observation & treatment until The next day ! Diagnosed with food poisoning and severe dehydration. They failed terribly in patient care ! Not to mention Camp Springs has an urgent care literally 50 ft. From the internal medicine dept that she should have been transferred to before he clocked out ! I also don't understand why in her condition and age , he didn't he care enough to ask did she drive herself there before discharging a patient experiencing chest pains and abdominal pain. I Am very pleased with the care she received at Kensington and Gaithersburg.

09/11: Horribly savage-like customer service in lab department when simply dropping off something…read more Snatched the bag for no reason then snarled "where did you get this from? Where did you get this from?" While shaking the bag as I was telling I am dropping it off for a relative. I asked why not ask me, "How about may I help you?" Ignored me. Asked if she was having n a bad day. Ignored me and told the next customer to have a seat. And she threw the specimen in the inbox. She wouldn't give me her name or supervisor's name. Before reporting her behavior she made a big scene in front of patients. I reported her behavior but will still go to corporate. Signed Traumatized Military Veteran And Grand Mother!

Fast reliable and very knowledgeable. Post accident test done quick and easy . Will definitely use…read morefor my random test for my CDL

From the owner: Here at JD3 Mobile DNA Services LLC we offer comprehensive and reliable solutions in DNA /Drug…read moretesting, Fingerprinting, Notary ,Occupational Health Services,Lab Tests as well as Pre-employment verification services

Standard lab and a very outdated medical/office building in Clinton. No frills at all, but the…read moreinsight is clean, albeit outdated. I made an appointment in advance and checked in at the kiosk upon arrival. Within five minutes, I was called to the front desk to check in, then called to the back. The phlebotomist found my vein with ease and the entire process took me less than 10 minutes. I will say that the bedside manner was a little dry, but if someone is just taking my blood, I don't expect them to be screaming with joy or smiling from ear to ear the whole time. As long as they don't kill me and don't cause excessive pain and do what they are supposed to do, it's all good.

This was my first time at Labcorp. I usually use Quest but this lab order was for my dad whose…read morephysician uses Labcorp. The office is seriously dated. The waiting room is tiny and feels super old-fashioned. The bays inside where you get the actual bloodwork are just three areas of one room partitioned by two curtains. It's pretty cramped. In this day and age, it's weird to get your blood drawn in such run-down conditions. Still, I won't dock any stars because the most important thing is quality of care -- and for whatever deficiencies the premises may have (and there are a LOT, including what I have already described, but also a very wheelchair-unfriendly entrance), at least the quality of care is superb. I was honestly having a lot of trouble wheeling my dad inside. Not only did one of the other patients in the waiting room get up to help, but two staffers came out as well. Everyone was so kind. The tiny waiting room was packed. I'm shocked that me and our professional caregiver were able to find seats together along with a space to park my dad in his wheelchair. Check-in was a breeze. The two kiosks at the front of the waiting room may be the only objects identifying that we are in the year 2025! LOL! After using the kiosk, you wait until your name is called to the front desk. Make sure you have your lab order ready to hand to them because that's pretty much all they need to finish your check-in. (A thorough lab order will have all your contact info, DOB, as well as all your insurance info.) The phlebotomist was young but very kind. My dad is 73 so finding a vein took a while. The phlebotomist was very patient. When she needed help, she didn't hesitate to ask one of her colleagues, who appeared to be in a supervisory role. I didn't get their names. But I'll always remember their kindness. Although lab work and blood draws like this are fairly simple and quick procedures, I appreciate the wonderful bedside manner of everyone involved from start to finish, from check-in to the moment when we apply pressure to the cotton ball at the injection site. A consistent bedside manner across all aspects of healthcare is important and everyone deserves it, but I must say that it is especially important for elderly patients like my dad who can become easily agitated. My dad was super chill the entire time and a large part of that is because of the calm, professional staff. But yeah, the premises are kinda ick. Sanitary and clean, yes. But quite drab and dreary. Lol.