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    Washington Open MRI

    2.0 (4 reviews)
    Open 7:00 am - 6:00 pm

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    Community Radiology Associates - Waiting Room -  very clean!

    Community Radiology Associates

    4.1(16 reviews)
    0.1 mi

    Recently visited the Clinton location for the first time and received the best service and care…read morefrom each and every staff member I came across. From the front desk staff to the doctor in the back, all were compassionate, knowledgeable, and kind. I'm dealing with my first serious health scare. I felt anxious when I first arrived, but I left feeling better because the staff were able to answer all my questions and concerns throughout my appointment. I didn't have to wait 5-7 business days for results! It was a seamless process, and if I ever need imaging services again, I wouldn't hesitate to take the drive to Clinton.

    I was secheduled for an important ultrasound & My appointment was canceled 9 minutes after my…read morescheduled appointment time, even though I spoke to them beforehand and let them know I and was on my way, and they said it was ok. Instead of saying something right then in there, they waited until I got there to tell me the appointment had been canceled because the doctor "got off at 4:30." If the provider isn't available after 4:30, why are appointments being scheduled that late in the first place? Not to mention, the last time I was there I waited well over 10 minutes (but I guess it ok for the doctors) This time, I left work early, spent an hour sitting in traffic, and got absolutely no apology or acknowledgment that my time had been wasted by the rude individuals at the front desk. Very disappointing annoying lack of customer service and a complete lack of consideration for patients. 1 star. Do not recommend.

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    Community Radiology Associates - Dressing room

    Dressing room

    Community Radiology Associates - Dressing room

    Dressing room

    Community Radiology Associates - Signage outside the building

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    Signage outside the building

    Radiology Imaging Associates

    Radiology Imaging Associates

    4.3(4 reviews)
    0.7 mi

    Awesome service ! Love the new location. Team very professional and knowledgeable. The customer…read moreservice is excellent.

    I went to CRA suite 301 for mri and mammogram and they were FANTASTIC from the front desk reception…read moreto the techs --pretty much all paperwork was done digitally--please pay attention to the texts and emails as they are to prompt you to fill out paperwork and you can take pictures of medical info on phone /iPad and instantly upload -which saves time when you get to your appt -there may be a few things to sign but not much --also for mammogram they offer additional service for $59-- another (3rd party) screen ---I have one of those extra medical dollars plan for work so I used the little credit card they give you to pay the 59bucks..this is totally optional Note this is the site in the medical complex with all the little brown bldgs next to Suntrust (I think suntrust is truist bank now I'll be back here for my next mammogram hope they have the same staff and if their corporate office reads this Kim at the front desk needs a bonus -Super Great Customer Service and the MRI tech today 1/13/23 at my 7am appt -a true jewel-cause I'm claustrophobic and she calmed my nerves -and mammogram tech super great friendly and funny -made that exam seemless and easy I tell you for Friday the 13th my day with my medical appointments started out great -I'm taking this great experience and running with it for the day :) Oh and the lobby and facilities were neat, tidy and modern - Had to go back for MRI # 2 and still GREAT service top notch again

    Kaiser Permanente Camp Springs Medical Center

    Kaiser Permanente Camp Springs Medical Center

    3.0(31 reviews)
    2.9 mi

    09/11: Horribly savage-like customer service in lab department when simply dropping off something…read more Snatched the bag for no reason then snarled "where did you get this from? Where did you get this from?" While shaking the bag as I was telling I am dropping it off for a relative. I asked why not ask me, "How about may I help you?" Ignored me. Asked if she was having n a bad day. Ignored me and told the next customer to have a seat. And she threw the specimen in the inbox. She wouldn't give me her name or supervisor's name. Before reporting her behavior she made a big scene in front of patients. I reported her behavior but will still go to corporate. Signed Traumatized Military Veteran And Grand Mother!

    My 19 year old daughters primary care Dr. is Liam James Gaugh , D.O , she was seen in his office…read morefor severe abdominal pain and chest pains. Her appt was scheduled for 2:00 pm on a Friday , she was not seen until a hour later. my daughter was vomiting before he entered the room. He did a brief evaluation, prescribed her nausea medication, sent her to the lab for blood work and put orders in for Pelvic exam and chest x ray , which had to be scheduled ! My daughter was so sick and weak when she FaceTimed me that I had call someone to piCK her up because she drove herself to her appointment. Once I attempted to call someone in his office to assist her it was 5pm , closed for the day . my daughter had to leave Camp Springs to go to Kensington because they was a appt available for her pelvic exam that day . In route there my daughter vomiting continued , upon arrival my daughter's vomiting continues . Instead of going to radiology she went to urgent care ! She was treated until they were closing at 11 pm , the transported to Gaithersburg for observation & treatment until The next day ! Diagnosed with food poisoning and severe dehydration. They failed terribly in patient care ! Not to mention Camp Springs has an urgent care literally 50 ft. From the internal medicine dept that she should have been transferred to before he clocked out ! I also don't understand why in her condition and age , he didn't he care enough to ask did she drive herself there before discharging a patient experiencing chest pains and abdominal pain. I Am very pleased with the care she received at Kensington and Gaithersburg.

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    Kaiser Permanente Camp Springs Medical Center
    Kaiser Permanente Camp Springs Medical Center - Logo

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    Kaiser Permanente Camp Springs Medical Center

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    Labcorp - Blown vein

    Labcorp

    2.5(17 reviews)
    0.1 mi

    This was my first time at Labcorp. I usually use Quest but this lab order was for my dad whose…read morephysician uses Labcorp. The office is seriously dated. The waiting room is tiny and feels super old-fashioned. The bays inside where you get the actual bloodwork are just three areas of one room partitioned by two curtains. It's pretty cramped. In this day and age, it's weird to get your blood drawn in such run-down conditions. Still, I won't dock any stars because the most important thing is quality of care -- and for whatever deficiencies the premises may have (and there are a LOT, including what I have already described, but also a very wheelchair-unfriendly entrance), at least the quality of care is superb. I was honestly having a lot of trouble wheeling my dad inside. Not only did one of the other patients in the waiting room get up to help, but two staffers came out as well. Everyone was so kind. The tiny waiting room was packed. I'm shocked that me and our professional caregiver were able to find seats together along with a space to park my dad in his wheelchair. Check-in was a breeze. The two kiosks at the front of the waiting room may be the only objects identifying that we are in the year 2025! LOL! After using the kiosk, you wait until your name is called to the front desk. Make sure you have your lab order ready to hand to them because that's pretty much all they need to finish your check-in. (A thorough lab order will have all your contact info, DOB, as well as all your insurance info.) The phlebotomist was young but very kind. My dad is 73 so finding a vein took a while. The phlebotomist was very patient. When she needed help, she didn't hesitate to ask one of her colleagues, who appeared to be in a supervisory role. I didn't get their names. But I'll always remember their kindness. Although lab work and blood draws like this are fairly simple and quick procedures, I appreciate the wonderful bedside manner of everyone involved from start to finish, from check-in to the moment when we apply pressure to the cotton ball at the injection site. A consistent bedside manner across all aspects of healthcare is important and everyone deserves it, but I must say that it is especially important for elderly patients like my dad who can become easily agitated. My dad was super chill the entire time and a large part of that is because of the calm, professional staff. But yeah, the premises are kinda ick. Sanitary and clean, yes. But quite drab and dreary. Lol.

    I had an appointment 10:45am today Aug.10,2026. I arrived 10am I was seen 11:23 am . I walked in to…read morethe desk why I wasn't called couple clients that is walk inside no appointment was seen before. I asked Joyce at the front desk why she skipped calling me ? then she said there are some walk in clients waited more than two hrs. I said, well I have an appointment! What is the use booking an appointment? She said, same thing when you go doc appointment you have to wait! , I said well in doc appointment NO WALK IN patients! Joyce at the front desk isn't fair at all! It pissed me off! her reasoning isn't appropriated at all‼JOYCE AT THE FRONT DESK DEMONSTRATED UNFAIRNESS ‼I WASN'T ABLE TO GO MY ANOTHER APPOINTMENT OF WHAT SHE DID TO ME I used to go that clinic mostly because I'm a chemotherapy patients it was fine. Different faces of staff today and they're not fair specially Joyce.

    Photos
    Labcorp - The needle stick was pretty painless but that's a large bruise.

    The needle stick was pretty painless but that's a large bruise.

    Labcorp
    Labcorp

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    Washington Open MRI - diagnosticimaging - Updated August 2026

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