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Quest Diagnostics

2.0 (3 reviews)
Closed 7:30 am - 4:00 pm

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2 years ago

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10 years ago

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6 years ago

The service here was terrible. They were very rude and unprofessional, I'll never go back to this place.

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Labcorp - The needle stick was pretty painless but that's a large bruise.

Labcorp

(15 reviews)

Standard lab and a very outdated medical/office building in Clinton. No frills at all, but the…read moreinsight is clean, albeit outdated. I made an appointment in advance and checked in at the kiosk upon arrival. Within five minutes, I was called to the front desk to check in, then called to the back. The phlebotomist found my vein with ease and the entire process took me less than 10 minutes. I will say that the bedside manner was a little dry, but if someone is just taking my blood, I don't expect them to be screaming with joy or smiling from ear to ear the whole time. As long as they don't kill me and don't cause excessive pain and do what they are supposed to do, it's all good.

This was my first time at Labcorp. I usually use Quest but this lab order was for my dad whose…read morephysician uses Labcorp. The office is seriously dated. The waiting room is tiny and feels super old-fashioned. The bays inside where you get the actual bloodwork are just three areas of one room partitioned by two curtains. It's pretty cramped. In this day and age, it's weird to get your blood drawn in such run-down conditions. Still, I won't dock any stars because the most important thing is quality of care -- and for whatever deficiencies the premises may have (and there are a LOT, including what I have already described, but also a very wheelchair-unfriendly entrance), at least the quality of care is superb. I was honestly having a lot of trouble wheeling my dad inside. Not only did one of the other patients in the waiting room get up to help, but two staffers came out as well. Everyone was so kind. The tiny waiting room was packed. I'm shocked that me and our professional caregiver were able to find seats together along with a space to park my dad in his wheelchair. Check-in was a breeze. The two kiosks at the front of the waiting room may be the only objects identifying that we are in the year 2025! LOL! After using the kiosk, you wait until your name is called to the front desk. Make sure you have your lab order ready to hand to them because that's pretty much all they need to finish your check-in. (A thorough lab order will have all your contact info, DOB, as well as all your insurance info.) The phlebotomist was young but very kind. My dad is 73 so finding a vein took a while. The phlebotomist was very patient. When she needed help, she didn't hesitate to ask one of her colleagues, who appeared to be in a supervisory role. I didn't get their names. But I'll always remember their kindness. Although lab work and blood draws like this are fairly simple and quick procedures, I appreciate the wonderful bedside manner of everyone involved from start to finish, from check-in to the moment when we apply pressure to the cotton ball at the injection site. A consistent bedside manner across all aspects of healthcare is important and everyone deserves it, but I must say that it is especially important for elderly patients like my dad who can become easily agitated. My dad was super chill the entire time and a large part of that is because of the calm, professional staff. But yeah, the premises are kinda ick. Sanitary and clean, yes. But quite drab and dreary. Lol.

Washington Open MRI - Stand Up Open MRI

Washington Open MRI

(4 reviews)

Why would anyone go anywhere else?…read more I am extremely claustrophobic and the staff was wonderful and comforting. Thank you!

Unfortunately, Washington MRI didn't abide by the COVID banner displayed before writing this…read morerating. Let me be perfectly honest when I made my appointment I thought It was with another MRI center in the Clinton area. I guess it could happen having two MRI centers less than 200 meters in distance on the same street. What's the old cliche' first impressions are the correct impression. First, I had trouble locating the office; which I should have taken as a good omen and missed my appointment. However, needing a MRI and crunch for time I continued my search. One would assume COVID guidelines would be in place when they enter a medical facility. Not at Washington MRI. I entered the lobby and was greeted by a receptionist who was more concerned about my insurance than anything else. You would assume an establishment with military decor would be use to retired veteran's insurance preferences. Anyway, no temperature check or COVID checklist. Not to be judgmental but the facility wasn't up to my standards. The waiting room seats weren't very clean and it looked more like it was under construction. The pictures on the website were nothing like the facility or equipment I used. The bathroom were filthy. I used a paper towel to open the door. The technician was professional and I could tell he was working with the hand he was being dealt. I know for a fact I'll never use this business again and I would strongly recommend whomever reads this do the same. Bottom line COVID should b taken serious; Washington MRI must not have gotten the memorandum from the CDC. And beyond patient care cleanliness should be a priority in a medical facility. If I were rating the technician I'd rated Washington MRI higher. In fact, he's the reason Washington MRI was able to obtain one star. Again, same your insurance the money and find another MRI center.

Southern Maryland Endoscopy Center - The front desk

Southern Maryland Endoscopy Center

(4 reviews)

I'm impressed with this office. The staff are very professional, friendly and caring. No shortcuts…read morehere. They make sure the patient has their driver, their medical directives (God forbid anything goes wrong). Today I witnessed a very alert and attentive medical staff member ensure that the patient who had just completed having his procedures stop him from driving his car when he left the facility. He had his partner with him but still chose to try and drive himself home. The medical staff person went outside and spoke to them and said he was not allowed to drive after being sedated no matter how good he felt he was. I was so relieved that the staff member was paying attention. That man could have hurt innocent people. It boggles my mind as to why his partner came with him and did not opt to drive him home. What was her purpose for being here? The mindless obliviousness of dense people always astounds me. I give people way too much credit for common sense and it really troubles me when I'm proven wrong on basic human decency. Why put others in danger? Anyway I was really appreciative and felt that the medical staffer more than adequately handled that situation. I would definitely recommend this office. They were well staffed. The medical professionals all seemed very happy to work there. They all got along. The office was quiet but not uncomfortable. They have guest WiFi too because the signal in that building is really bad.

I cannot day enough about the courteous, patient and professional staff at this place!! If I could…read moregive 100 stars I would. From the moment you step in until the time you walk out the door, nothing but kindness and respect. Having a colonoscopy is not a glamorous thing but I tell you, I would NEVER go anywhere else. The staff and doctors here are 100% committed to your care and well-being. To top it all off, they do follow-up calls on all patients to see how you are feeling and if you have any concerns or questions. Sue at the front desk - I don't know how she does it but man she can move and is completely organized. My nurse - I can't quite remember her name I wanna say Bonnie or Robin - thank you for your kindness and respect. Dr Adham, thank you for being the ultimate doctor. Also the anesthesiologist and the attending nurse, thank you. Last but certainly not least, the recover nurse - thank you!!! This place is a hidden gem, although hidden in plain sight. Wonderful experience!!!!

Quest Diagnostics - laboratorytesting - Updated May 2026

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