I had my first mammogram in 2022. I didn't know what to expect and heard a few horror stories from…read morefriends. The procedure was explained to me, which eased most of my nervous jitters. It's not the most pleasant experience, but the technicians make you feel comfortable (considering what's about to happen and all, lol) Clean facility, great customer service and speedy results. ALL IS (still) WELL. Will be back next year for my annual follow up exam. __ I eat. @f.hux I thrift. @DCthriftish

Absolutely no regard for their patients. It is unacceptable to have to spend at least eight minutes…read moreon the phone trying to get hold of a human being. We are your bread and butter. Without us you will not be in business please treat us with some respect. If the agents can't answer the phone in eight minutes hire some more people. please do not thank us for our patience as we're waiting to speak to someone as the assumption that we are being patient is WRONG. DO BETTER

The facility is always clean. I've had good experiences for most of my visits. Waiting time for…read moresome days are better than others. However, I recommend this place for most services.

The most atrocious medical care I have experienced. Top to bottom this place is awful. Avoid at all…read morecosts.

Two stars are for the techs performing my MRIs, they were very friendly and did a great job. My…read moreissue is with Tower itself. First, Tower would not schedule both of my MRIs together. In the past at a larger radiology place in Waldorf, I've been able to schedule two exams for one visit. However I was told this was not an option so I scheduled the one I thought was the most urgent first. Tech could not start the IV after a few tries which was fine. However when I returned for the next MRI a few days later I was told the exam was marked as incomplete Siri the fact the last tech could not get the IV in for the dye. The tech performing the next MRI was able to get the IV and finish the first MRI and second. Days later and I still have no report from either exam. I have no problem with the techs performing the MRIs, they seemed to do the best they could with what appeared to be limited help. However, Tower seems to have no sense of urgency. I went with Tower because they could get me in sooner. However this has not made a difference and at this point I should have just went with another imaging spot. The patient portal is also bootleg. I will absolutely never go here again. I will stick with another bigger name radiology company that has moved into a brand new building. This place may be good for routine imaging, this maybe's good spot but I absolutely would not recommend for an urgent concern.

The stars I'm giving are solely for the amazing technician who did my CT scan. If you can get past…read morethe extreme rudeness and unprofessional front desk staff then all is well. I don't think I would want to deal with how unprofessional this whole process was anymore so I plan on finding a professional radiology location in all aspects in the future. I would drive 3 hours to a new location before coming back here. The icing on the cake was hearing the front desk complain about being at work and wanting to go home, along with the trash music playing in the waiting area. Just unbelievable. Some customers are coming here for scans and checks for possible cancer and this is who we're working with? Here are more details. My lab orders were faxed TWICE and they did not receive them. Fix your fax machine! Secondly, I called the day before to make sure my appointment was set and to ask how to prepare for it. She was so short with me on the phone, and said instructions were emailed to me. NO they were NOT! She sent the email to me "again" and that was the first email I received. I asked how much water I needed to drink and she said in a short tone "just make sure you're hydrated". Also, patients shouldn't have to greet YOU when they come into the office. You're the front office staff and need to speak up and greet the patients! Avoid this location unless you want an awful experience! I'm not sure who manages this location but your front office staff needs more training!

Been coming here for year for physicals and bloodwork. In my opinion best place in waldorf…read more Appointments start on time, staff are nice and everything run efficiently. Never came in or left with any issues. The ladies that do the blood work are the best I've ever experienced.

I arrived for my 1 pm appointment for an MRI. Checking in at 12:40 as instructed. While checking in…read moreI was told that I was scheduled in a waiting room. And they didn't know how long the wait would be. I was walked down to the 1st floor. When I asked why I was scheduled for a waiting room? I was asked if I confirmed my appointment? Yes, was my response. I did some online. Then it was told to me, "because you scheduled online you scheduled wrong." I clarified that I scheduled with a live rep when I scheduled a week prior to my appointment. Once downstairs I received more lack luster customer service when I was told, "the MRI machine is down. A tech is working on it but we don't know how long it will take." I then explained that there should've been a phone call in advance to explain the downed machine with an offer to reschedule. I received no apology or semblance of sympathy. When I asked about possibly rescheduling there was no appointment for at least 2 more weeks. As I stood making my decision I overheard another representative checking in another patient say to her, "I'm sorry. The technician is at lunch and won't be back until 1:30 pm. Would you like to wait? It's 12:52 now." . My disbelief at the "customer service" of this place is hard to describe. No one hopes to be off work and be met with this. I've been to this location before for a different service and it was pleasant. But the reps must be full from last night's dinner and unable to tap into their "holiday cheer" as I sit here and listen to Christmas music while the lobby fills with patients trying to utilize their patience.

This place couldn't find their asses with a compass and GPS let alone be trusted. The first visit…read morethey overcharged me over by $1700. Six months later and still no refund of the overcharge. Then I scheduled a procedure for next Monday and this morning I got a message that they were going to change my appointment to over a month later because my doctor had an August date on the form. I called them back and told them not to change it until I could talk with my doctor which I did only to find that they gave away my scheduled time to someone else and now I have to be there four days later a 6:30 AM. Do yourself a favor and drive to Georgetown instead.

Dr. Antani is a very knowledgeable and capable doctor. He was also very nice and patient with me…read morewhen I asked a ton of questions! His staff is also very nice and responsive. Sometimes my appointment gets pushed back 15 minutes depending on their schedule, but they always let me know in advance. And I've never waited very long to be seen. I got venous ablation and sclerotherapy done in his office, as I had bad varicose veins under my skin (and a few spider veins), which would only become more troublesome and noticable over time. Needless to say, the procedure was a success! My legs feel much better (not as swollen, much lighter, no pain!). Thanks Dr. Antani!

I bought a groupon intending just to go to have several small veins taken care of...but they offer…read moregreat free screening. The ultrasound exam revealed the source of my problem...which was actually the cause of the veins and swelling in my feet and ankles. I underwent treatment and the problem has resolved. They were wonderful. The treatment was easy and although there was some post procedure pain it resolved quickly....so happy never to have the problem with swollen ankles again.

doc wrote script for MRI w and w.o contrast for undetermined ongoing spine pain. LONG family…read morehistory of cancer, mom and twin both passed from different types of cancer and another sibbling has cancer. Yet this MRI facility trying to save some $$ called docs office and spoke to who knows, but not the doc and decided he did not need the MRI with contrast and if he does he can just come back and do another.... We have lived MRI nightmares a long time from myself, my child, whom we lost at 23 from medical issues and other family members. The only way spinal cancer is clearly detected is with contrast... Stop trying to save a $$$ and start caring about your patents.... Will NOT be back....

Always appreciate the expediency of the staff. They are very professional! I highly recommend this…read morebusiness.