I had a great first experience at Solis Mammography today. The location is easy to find on the…read morefirst floor of their building on 19th Street. The waiting room was a bit confusing--there was a clipboard on the end table but it had the wrong date--after waiting to speak with reception they indicated to still sign in on that sheet. Things only went up from there. The front desk staff were nice and helpful. I did wish that they had sent the forms/link for preregistration ahead of time, but minor issue. They prefilled my info on the iPad and forms so I mostly just had to sign and update family history. Once everything is completed and any co-pays paid, they take you back to the room to get changed. You get to keep everything on except your top half. Yay for no freezing full gown. The changing area is cute (considering) and they have lockers for your personal items. Everything was clean and organized. I had a nice chat with another patient as we were waiting to be called to the radiology room. I got an absolutely wonderful tech who was upbeat, thorough, kind and funny. Zina (hope I got that right) really made the experience great. She explained everything, gave clear instructions, and chatted away so I was completely comfortable. While I likely just had the normal scans, it was not really painful. Will update this review if there are issues with getting the results or billing as others have mentioned, but would recommend right now!

The care and service was professional and as expected. Front desk employees were fine. However,…read morethe billing department of Washington Radiology is deplorable. Rude, rude, rude. I was overcharged for a service in early March. My EOB did not match the charge, so I was being denied by my HRA. Call after call was met with chaos. I was told to call back 3 or 4 times because my bill hadn't been processed or they couldn't find my information or they were in the middle of an update and couldn't help. When I got a bill, it was for $600 less than what I was charged and every time I asked for an explanation, the person on the other end just kept rereading the same talking point over and over. I paid over $1K at the time of service, was sent a bill for $466 and when I called, I was told I had a $0 balance. Will I get the $600 overpayment back - no. Why, no idea. Asked for a manager. None were available. I will never get service here again. The billing department employees are terrible at their job and the one who finally found my record kept interrupting me and reading the same lines from her script over and over.

Great visit at the North Bethesda branch. My tech, Fitsum, was excellent. I have fragile veins…read morefrom past cancer treatment and he knew exactly how to set my IV up without causing pain. Not many techs know how to do this so I am very appreciative! I definitely recommend Adventist HealthCare Imaging-- North Bethesda branch. All of the staff are helpful and friendly.

Very experience technician who took the time to explain the PET process and what he was injecting…read moreinto my veins for the scan for cancer cells. Machine was very open and not as loud as I anticipated. Good experience overall and would use them again in the future should the need arise.

I came here for a Mammogram. This was probably the best experience I have had so far with having a…read moremammogram done. The nurse who helped me was very efficient when making sure the imaging was done accurately and done right the first time. Highly recommend coming here for a mammogram for those that need one!

Clean well taken care of. Great staff and doctors. My father fell and got a hematoma on his head…read more He is 92. They treated him very well and made sure he was ready before they discharged him.

YOU MAY DIE IF YOU CHOOSE THESE PEOPLE…read more Show up with an order? Oh, for some reason you can't get your mammogram that day because they don't have enough technicians (cheapskates! put more on the schedule) or don't have enough machines (either way, why aren't you calling your appointments of the day to prevent them from coming in? Because you don't care in the slightest). Show up a month later again for the reschedule? they can't find your order. Imagine missing not one but TWO mammograms. Missing screenings like this can make you die. If screenings save lives, then missing them takes lives. You can't have it both way. You may die if you choose these people because they are so incompetent that you might not get your scan in time. UPDATE: Wife went a 3 time. This time she called in advance to make sure they had the order. She went in physically a 3 time. They refused to serve her. These rude as***les can't even bother to care about their patients enough to bother to tell them coming in. We lost over $300 worth of clocked wage time coming in to appointments where they had no intention of ever serving us. If you value the money you work for, you won't bother taking time off from work to see these people. EVER.

They don't even answer the phone at 11:30 AM trying to make an appointment! Reviews say it…read moreall!!!!!!!!!!!!

This is not my favorite facility, but if I need imaging done right away, Tower is almost always…read moreaccommodating. I have had significant issues with charges being more than quoted over the phone, incomplete communication about authorization, deductibles, and other things. However, generally speaking, they have gotten the job done. I don't like that parking needs validation and they only validate up to 1.5 hours - and some mammograms take longer with ultrasound and additional imaging. They also can be a bit short over the phone, and fail to provide context that other radiology facilities might be more inclined to include. However, I do appreciate that this location has a broad range of services available and is prompt with answering calls and attempting to answer questions. Never my first choice as there are some amazing radiologist in the area, but a lot of them have inconvenient appointment times and can take months to schedule. I wouldn't suggest parking on the street, as the police ticket cars immediately when the meter expires. The parking garage is also an issue when going for a first mammogram as they tend to take longer. For subsequent visits, they are good about getting patients out very quickly while still doing what needs to be done. Though, you may feel rushed, I do like it better this way than worrying about having to pay for going over time in the parking garage. One thing I don't like about them is that they had been charging $20 for a CD to bring back to your provider. The other radiologists that I've been to have never charged me for a CD, so I was very disappointed as my provider was shocked that the CD costs exta and she prefers the CDs to go over the findings with patients in an extended consultation with lots of visuals - she apparently needs to CD to do this effectively, so I was not able to receive the same level of detail about my treatment plan that I previously received, due to having my imaging done at Tower Radiology. I hope that they reconsider this charge. Anyway, I think it is better to know what to expect going into it. I added an extra star for convenience.

I have been coming to this location for a number of years for multiple services. The staff is…read morealways friendly and the space welcoming and they take good care of their clients. I have always had great experiences with the technicians and front office staff for my mammograms. The only reason I didn't give it 5 stars is that sometimes finding availability in their schedule can be an issue. Sometimes, I have had to schedule weeks out and their office hours are not conducive for folks who work 9-5. However, if you have flexibility during the weekdays I highly recommend them!

Scheduling great, facility great, employees at the facility great, results I felt were very…read moreinformative. No regrets in paying out of pocket to get this done. Only problem I had was no one ever called me to schedule or review my results with me which is advertised in their materials. I just got a notification through email/app my results were available and that was it. I don't need to do it now, as I already had an appointment with my Dr for something else and my personal Dr reviewed the results with me since I brought them along.

5-star: The stuff all around is so professional. The waiting room is lovely (and I appreciate all…read moreof the snacks and drinks available after the scan). The reception staff was prompt and efficient, as well as the and the MRI tech who acted as my guide during the process. The whole experience really was terrific. I was lucky not to have any major findings, but I did find the review process over the phone after the results were in felt a tiny bit rushed. All in all, the experience was outstanding and I recommended it highly to anyone. Having this scan is a wonderful peace of mind. I will definitely repeat this in a couple of years.

They have some customer service issues…read more Staff is not great. The billing system has serious problems. If you want a minor copay bill sent to collections instead of you for payment this is the right place.

Nice technician who helped me through the painful and challenging process. Nice changing room as…read moreusual (still have a locker named Wonder Woman). Clean overall and efficient. Beware of paper-based and then tablet-based (digital) paperwork that seems to be duplications. The receptionist a bit cold, but otherwise no issue.

I had an excellent experience while getting an MRI at CRA. The staff is absolutely wonderful. CRA…read moredefinitely gets an A+ for customer service...at least in person. I did have a bit of trouble finding the right person to speak to on the phone. I'll say that the two women women working at the receptionist desk during my visit were extremely nice. Setting an appointment was a breeze, and CRA provides an option to complete all of your paperwork online before your visit. Checking in was also a breeze. Although I arrived about 20 minutes before my check in time (just as a just in case since I was a 1st time patient), they let me start my MRI a bit early, which was great. Just like the women at reception, the MRI team were super nice too. The facilities were quite clean and looked maintained. However, I was a little concerned that the warm water in the restroom was white even after running the water for a couple of minutes. CRA/medical park has a decent number of free parking spaces, which is becoming more rare these days, so that's one less thing to worry about. Actually, the parking situation is why I arrived earlier than my check in time, because it seems impossible to find free parking in this area. Fortunately, you will not have that problem at CRA.

On the morning of my appointment, I walked into the reception area and said "Hello" and no one…read moreanswered. There were four female staff members behind the desk talking to each other - customer service sucks!!!!!! BUT the professional that took the test was very friendly and informative.

Excellent experience…read more I have severe claustrophobia and typically get sedated MRIs - I had challenges going through with this at the Shady grove location with the cage or harness on my face and being a 6'3 240lb dude with wide shoulders I barely fit into it without hunching my shoulders. As you can imagine scrunching my shoulders further cramps my chest which feels worse if you are panicking from claustrophobia and can't catch a breath. That's what happened the last time and I couldn't get through with it and got an MRI under general anesthesia. Fast forward 2 years I needed another mri so I reattempted it, I called the Oxon hill location because they had an earlier appointment and explained my prior exp, the woman at the phone said they wouldn't put a brace on my face and to come in and try it out. So I did. The woman who runs the mri was a total champ - she was so calm and kind. She said as long as I didn't move she would put no braces on me and would let me try out a 5 min stint to get my breathing controlled to see if I wanted to continue or reschedule for another time with some Valium . I was able to go through with it ! The location looks a little run down but that lady at the front and the MRI tech are both wonderful. I think I can go through with this from now on. I have uploaded a pic so others can compare, im a big dude with wide linebacker shoulders. The tech said she fits in 500lb individuals too. How I don't know but if it's her doing the fitting I'm sure she calms them down into feeling much better.

Horrible website. No one answers the phone or calls you back. Unprofessional. Get your…read morereferral changed to another place.

Took a 25 dollar uber for testing only to be told that they cannot see me because I don't have an…read moreappointment. When you call Labcorp nowhere does it say anything about appointment and actually advertises as walk in welcome. I see that others were able to be seen without an appointment. Is there refusal at this location based on race gender vibes? And the woman just looked at me as if I made the mistake when you do not know that they dont take walk ins unless you actually get there. What the actual ****. Also no one was actually there so the could have seen me. Just sitting twiddling their thumbs and getting paid. Must be nice.

I was sent upstairs by Medstar for bloodwork and other testing. I suppose Labcorp has a contract…read morewith them. The physician who saw me was great -- provided suggestions about where to get a bite after taking my blood, but the front desk staff (working the morning of September 5, 2025) were unwelcoming, unhelpful with explaining how to sign in and where to go when I was called. I don't say this lightly. I honestly felt I would have had an easier time with an AI or sign-in machine than some grumpy employee who does not want to be there.