Second time to use Gretchen. Both times courteous, efficient and took the time to make sure I was…read morehappy with the cuff location.

It took 3 weeks to get pillowcases that were incorrect. I told her when I took them in they needed…read moreto be 17" when I called to check on them I told her again. When I got home and called her (you must first talk with a child) I explained they were 16". She denied it. I asked my husband to check and he told her. I asked to send a picture. She said no. I don't believe I've ever encountered a ruder person that is still in business. Please think twice before using the woman. Your best decision might be to try someone else. This fabric is not replaceable as I have saved it for years to make these pillows. This whole process took nearly 3 weeks and several phone calls. This is minor but I also sent a pair of pants to be hemmed. They came back wrinkled and folded. Not on a hanger. Never had that happen before.

I had a last minute alteration request that Alexandra turned around in leas than 24 hours! Great…read morework, reasonable pricing and lots of TLC! Thank you!

Total Disaster. Had two dresses that both needed hemming and one with a bodice rebuild for a…read morewedding. I gave her 4 weeks and it took 4 MONTHS (July 7-November 5th). NEITHER DONE CORRECTLY. So many messages back and forth. Literally, Alexandra just didn't do the work - either it wasn't done properly or she just didn't do it. I went back 7 times, finally just took the dresses and left. I paid for half up front and I have two dresses that are not wearable. Waste of time and money. Super disappointing.

Fantastic customer service with the best value I have been able to find in the area. Plus they…read moreoffer a military discount to vets.

Quoted one price for alteration. Upcharged when I picked up…read more I felt like they should have honored original price

She was quick to respond. Pam was able to j the dress…read morequickly for us. Would highly recommend!

I contacted Pam around closing time one day and she wasn't able service me that day which wasn't an…read moreissue whatsoever, but she still contacted me back after closing hours to see what service I needed. I requested for two of my dress pants to be shortened at the ankle, I was able to drop off the pants the next day, and have them ready the following day. She got her work done in a timely manner as I requested, and did an amazing job. Thank you, Pam!!

Absolute 10/10 service! I needed a pair of dress pants hemmed the same day, and they delivered…read moreexactly as promised. The total came to $36, including the expedited fee, which I thought was very reasonable. I had called several other tailoring shops, and while their prices were similar, most quoted a 7-day turnaround. The fast service, fair pricing, and quality of the work made this an excellent experience. I would definitely come back and highly recommend them!

It was a fairly simple alterations but when I picked the item up there was damage and the work I…read morerequested was not done! I have used them before, with great results. But this time was different. perhaps it is a different team? I won't go back.

Customer service was awesome!! This dry cleaners is overpriced. I paid $57 for 8 items to be dry…read morecleaned. Never again!

The service itself was good but rated a 1-star because the prices are outrageous. They charged $24…read moreto clean a casual polyester dress. It is machine washable but I dry cleaned it to ensure my daughter looks nice and wrinkle free for an upcoming function and don't have time to steam or press it myself. I knew with Tide in the business name, it would be overpriced but I didn't expect to be taken to the cleaners. Yes, pun intended!

Starting to design and rollout merch and uniforms for my new business and I needed some embroidery…read moreadvice before I could commit. With a background in graphic design, I had no idea how my designs would translate to embroidery. Not only did they help advise me on sizing and placement for my vision, but they also helped me choose the best color combinations to make my product look top-shelf! And they absolutely do. I started with 4 hats and sold them all almost immediately. Currently setting up my next batch. Thank you, Monica's. -Alex Throttlehaus Customs

Quality work..I'd use them again...ready when promised; only reason not a 5 is one line was a bit…read morecloser to the top than the rest but one had to look close to see it

Easy, affordable, quick turnaround, and most importantly nice…read more I would recommend to anyone.

I have somewhat of a high end wardrobe, and I'm very picky about alterations. Yenisley is obviously…read moreincredibly talented and, more importantly, she has outstanding design room technique. This comes as no surprise, because she's actually a fashion designer! So, Armani is my brand, because his suit jackets have always fit me best. Still, the fit was never perfect, because I have a really small waist, and I'd always wanted the jackets to look more fitted. Well, Yenisley made that magic happen. I am so thrilled that I found her. She has taken in pants, jackets, a pinstriped vest, and hemmed my trousers. I will slowly be bringing my whole closet to her!