Big, beautiful dealership & service shop. James was friendly and informative when setting up my car…read morediagnostics appointment (in person). Courtney called to give me the findings, emailed me the breakdown and was very accessible when I had more questions. At pick up, she adjusted an error on my bill quickly and smoothly. Throughout the entire process, I felt well taken care of as a customer and thankful for the promptness of the schedule they keep. I always like to note my appreciation for pleasant interactions with staff, and at Luck Chevrolet, Courtney & James made this experience enjoyable, despite the fact that car expenses are such a drag. Would definitely recommend.

They are no longer family owned and you can certainly tell the difference. After 20 years of…read morepurchasing cars and having them serviced here, I will be taking my business elsewhere.

I've been bringing my 2023 Toyota here for routine service, but my last visit made me rethink that…read more At 45,000 miles, I was told I urgently needed two things: -a PCV valve replacement -an A/C vent/evaporator cleaning Both were presented as immediate concerns. After checking Toyota's actual maintenance schedule and speaking with two independent mechanics, it turns out neither service was urgent or required. A PCV valve on a nearly new Toyota doesn't need replacement at this mileage unless there are symptoms (there weren't), and the A/C cleaning is an optional deodorizing treatment. The part that bothered me wasn't the upsell itself, but the way it was framed: warm tone, urgent language, and the assumption that I wouldn't question it. Anyone coming here should double‑check recommendations against Toyota's maintenance schedule or an independent mechanic, because some of the urgent items I was given turned out to be optional. I'll still come here for basic maintenance, but I'll be double‑checking every recommendation going forward.

I had an overall positive experience shopping and ultimately purchasing a vehicle at Haley Toyota…read morein Midlothian VA. My inquiry began online and I was contacted by a sales representative the next day. This dealership had a large inventory of the vehicle I was looking for which was a Toyota Tundra. There were many available in different trims with various options. I drove up last Tuesday and drove the one I was interested in and negotiated and got a good price. The pricing currently on all brands of trucks are a bit outrageous but, I bought one in the limited trim (mid-level) that had all the options I was looking for. The "out the door price" was a bit under than what I expected and I qualified for 1.9% financing. In today's economy that's a score. I was able to purchase the bed cover, step rails and tailgate inserts and all were installed by the dealership for free. The bed cover alone is a thousand dollar install. So that translated to more savings. The salesperson I dealt with as well as the business manager were professional and courteous. I inquired here because the Toyota dealerships near me in North Carolina had much smaller inventory and would not negotiate on pricing. What was on the window sticker was the price I was told. It was worth the two hour drive up and back on two separate days to purchase a vehicle I was looking for.

I had a major repair done on a 2021 Corolla. I wish to commend the service advisors and the techs…read morewho have been trained by Toyota to service these vehicles. Superior repair job done correctly the first time.No complaints. This business has earned my trust and my loyalty. My family (3 vehicles) and I will be back. Arthur G Mechanicsville,Va

You cannot trust Mechanicsville Toyota Service Dept. at all! When we took in our Sienna for the…read more"10K' service they gave it back to me without the tire pressures being checked, the tires NOT rotated, and worst of all, left off the oil filler cap and it blew oil all over the engine compartment. They had to immediately come to our house, pick it up, take it in to steam clean the entire engine compartment, and re-do the whole service all over again! Ever since that Fubar, they promised to have Master Techs either do the work, or at least double-check everything before releasing the car back from service visits! BUT GUESS WHAT? THEY DID THE SAME THING ON OUR 25K SERVICE JUST NOW!!!!!!!! tHEY LEFT THE DAMN OIL FILLER CAP OFF AGAIN AND WE RODE AROUND FOR OVER A WEEK BLOWING OIL ALL OVER THE ENGINE COMPARTMENT!! I'M CALLING THEIR CORPORATE OFFICE!!!!!!!!!!!!!!

When you want a good quality used car at a decent fair price, you can not go wrong with…read moreMechanicsville Auto Sales. My Mom and I bought the Mercury Milan and were very pleased with Frank the salesman, very caring, kind and personable. This was our first car with Mechanicsville Auto Sales, but we know they have a new customers for any of our future car needs. Thank you again, Frank for all of your help in the purchase of this vehicle. Sincerely Lois P. & Sherry B

It is my suspicion that Old Dominion Auto Sales and Mechanicsville Auto Sales, if not the same…read morecompany operating under a different DBA, are at least run by the same individuals--and I hope that I am right. I had an excellent experience working with these guys a few years back and looking at their cars/ website, it looks to be the same great quality as I experienced then. Used car dealers get a bad reputation and its the customer's responsibility to be clear, upfront and honest with the dealer when it comes to arranging delivery (including holding the car for the day, or in my case, allowing me to drive and buy the car before it had gone through their detailing process at my request), financing and choosing options. Used car dealers buy most of their cars from other big-box dealerships for a variety of reasons. It is the customer's responsibility to assess whether, or not, the vehicle is in good enough shape to justify the often deeply discounted prices in which they are offered. The dealer has no idea, in most cases, how the car was treated beforehand and therefore, offers a warranty to cover expensive failures such as transmissions, etc. In my case, we bought a Civic Coupe MT and the car wasn't perfect--I knew it and the dealer knew it (granted, it hadn't gone through detail and he credited us the cost of doing such service), but I knew I could fix the cosmetic issues I saw in the car. The dealer offered a very competitive price on the exact car we were looking for, I got it RE-state inspected, checked over during that visit and took it home. I fixed the cosmetic issues myself and had the car professionally detailed. The car ran perfectly until it was totaled two years later because I ensured that it had been serviced by its previous owner (see Carfax) and maintained it according to the User's Manual after the sale. I hope these guys are the same ones I bought the Civic from, and if they are, would highly recommend them as business professionals and would do business with them again.

This place is Cooke-ing! And I'm not talking about the 90 degree weather! Mike Cooke was not only…read moreüber accommodating, but his friendly demeanor and knowledge surpassed my wildest expectations! He went out of his way to schedule our appointment to look at a car we saw online at Autotrader! The site took us here, to Auto Mart to view a Subaru Outback! The pictures and the witty description drove us in! The personal customer service kept us parked there! We took a test drive and we were sold! Mike made the transaction easy and flawless. I wouldn't steer you wrong! He took care of ALL the paperwork and driving away in this "new to us" vehicle was a breeze. Mike also had several other cars on his lot that were appealing... and many work trucks and vans! You "auto" see his great selection! In this competitive market, where it's becoming increasingly difficult to find a nice previously owned vehicle, Auto Mart is your ticket to finding your dream car at a fair price! Keep on truckin' for these deals on wheels! Now, excuse me while I tell all my friends that their search is over!

Me and my husband came here to look into buying a used car, Mike was extremely rude to us. When…read moreasking the prices on some of his vehicles he told us, " to look it up online." Cars are overpriced and the salesman was incredibly short. Will not be coming back! Don't waste your time.

Recently purchased a truck from them, super easy process and truck looked exactly as pictured. I…read moresent in a couple questions about specs and was answered promptly. Then on the day I was looking at vehicles, I was not going to be able to get there by closing time, to test drive. Matthew offered to come back and meet us when we arrived, it was an hour past closing. He came back on the following day (they were closed) so we could complete the purchase, had my tags and registration all ready so I did not have to go to the DMV. The truck (2018 F150) was exactly what I had been looking for and the purchase price was great. I'm so pleased and definitely recommend M W Auto Sales if you are looking for a clean, well priced vehicle in excellent condition.

Failed to mention in the ad that the check engine and tire light was on and the reason (oxygen…read moresensor) why, Failed to mention that there could be potential rotor issues. It was advertised with 200,155 miles on it but the day I buy its got 200,500 plus miles on it. Told these things guy that works there. He would not take off $200 to compensate for the cost of replacing the Oxygen/tire sensor and adressing the rotor issue. I don't get it...he knew the engine/tire light was on and What was causing it but didn't mention it in ad or our conversations could have easily said....oh the engine light is on because of the o2 sensor. No I shouldn't have purchased but I needed wheels that bad. Not truthful about what he sells. BEWARE!!

Don't we all wish we were treated as well everyday as we're treated when we're shopping for a…read morebig-ticket item? I had a terrific experience buying a used Toyota RAV4 at Grace Auto Sales this week. When I chose the less expensive model of the two cars I was considering, Soto never tried to convince me to buy the pricier model. He agreed that the one I chose seemed to be the right fit. Soto and all of his colleagues were pleasant and helpful. The atmosphere was laid back yet efficient. It's very important to me to support local businesses and a bonus when the business is family-owned. It's refreshing to be in the presence of folks who seem to enjoy their jobs and one another. I will update this review if anything goes wrong with the car. Otherwise, assume I'm a happy customer. NOTE: I suggested to the owner that he consider doing away with the scented candle that was burning in the front office. I made the point that while the candle smelled nice enough, many folks (myself included) are very sensitive to fragrances (as evidenced by the booming market of fragrance-free products). The owner received my feedback good-naturedly enough, but left the candle burning as he walked away. Meanwhile, I had to excuse myself, go out to the car and take an antihistamine, before I could return inside to complete the transaction because multiple chemical sensitivity is a real thing and those of us who have it spend extra time and money to avoid being overwhelmed by the off-gassing of scented products and services. I wonder how many folks complain about not having a scented candle burning when they shop for cars. ;-)

If I could leave a negative star review, I would. My mom brought a car from these people back in…read moreFebruary 2026 .. as of August, my moms car has had to have a transmission replaced ($9000) and a starter ($1000) we have called multiple times to speak with a manger and have YET to get a call back. When we were sold the car, they stated that this car has been " thoroughly inspected" but somehow after only 5 and half months we have had to put out collectively $10k .. that's way more than the vehicle is even worth. If you plan on buying a car from here, do your research, look over the car thoroughly, if possible take it to a trusted mechanic before you agree to purchase. If we could've avoided this we would have. I hope this helps someone.

So I got a car from here a couple years ago and within the first two months I had it, the check…read moreengine light starts blinking and malfunctioned in the middle of traffic. This car was guaranteed to be up to date on oil changes and services and had supposedly been thoroughly checked before purchase. I ended up having to keep bringing it back, with each time the issue being claimed to have been fixed. The fourth time it appeared to actually finally be. I consistently have to add oil to my car like every two weeks and there's no leak according to the dealership. I took my car back to the dealership a few days ago for an oil change, a state inspection, and one of my tires what almost flat. Had to leave overnight and the lady at the desk very rudely told me to fill out the drop box paper. I asked where the drop box was and she simply gestured and said "that way" with no clear instruction. I repeated "where?" And again just "that way". Okay so now I drive around the building and fill out the little form explaining what I need done the next day and drop it off. The next day comes and the guy, Chad, doesn't even act like he read the sheet. He was like "I didn't see anything about tires" and I had written out what was going on. I even wondered if they were mixing up my car with someone else's. I went in when it was done and the lady at the cash register was really rude and acted like she hated her job. On top of that they tried to sell me work that I had just gotten done so it was obvious they hadn't even checked those things and we're just trying to get over $400 out of me on a $23 part that I had just gotten replaced. I don't know what's going on in this place, but I wouldn't recommend going here or getting any kind of service done.

Warning!!! For those who've dealt with McGeorge Toyota: Since their acquisition by Ourisman, I…read morerecently had a state inspection and was stunned by the $70 charge for a pair of wiper blades, which their website lists at $29.99. The dealership has clearly changed, and not for the better. Be prepared for pricing discrepancies and a shift in service standards. Don't go there!!!