Can you love a bank? Well, I've really got to these folks credit! I had a deposit to make for a…read morenew account and went to literally 5 other banks and all of them required an appointment to make that deposit, which I find ludicrous. I mean, I'm trying to give you my money. I understand covid, but several bank lobbies are open but they won't open an account without an appointment. Very inconvenient, despite the pandemic because it should only take a couple minutes. The only reason I hesitated to deposit here, was because they don't have many locations. We have other accounts here and have always been satisfied. So when I called with my dilemma, they were like, "Come right in." Nelly helped me and opened my account in less than 5 minutes and you receive your debit card on the spot! She was accommodating and cordial and also helped me with another transaction. I told the manager, Barbara my experience and was determined to give them a rave review for taking care of this. You would think the other banks would be vying for business! Thank you, Navy Federal, now I don't have to put my cash in my mattress! I salute you for making bank easy! Please return the coin machine soon! It was awesome and made so much cents!!!

I have been a member for 30+ years and everyone has always been very helpful, friendly and…read moreprofessional in person or via phone. Before an interaction is concluded they confirm I am satisfied. If they are not immediately able to answer my question or assist me fully, they assure me there will be a follow-up and always do so in a timely manner.

Great smooth transaction process for applying for and recieving an auto loan. Ask for Kathy, She…read moreis great!

Let me start by saying I used to sell cars; but, this is the first time I've ever purchased a car…read morefrom a dealership that I didn't work at. I've also done a European Delivery before. Therefore, I had high expectations for this car-buying experience. I would say that this is a dealership that is untraditional. They do in-house financing for consumers who have less-than-perfect credit. They don't waste any time here. You don't really shop for a car FIRST. You go in, sit down, and fill out all of the credit paperwork before you look at the selection of cars that you can afford. I really liked that. My credit was damaged due to the strain of a divorce. I actually tried to get a car loan 2 months prior to this experience and got denied. This time, I brought in a co-signer and was assured that they could help. Once we were told the paperwork that we would need to be considered, we went home and got it, then came back that same day and they delivered. I appreciated that very much because they treated us with dignity and respect. Our salesman Demetrius and our finance manager Mr. Baez were laid back and really wanted to make sure we had a good experience. Once we were given our budget, we selected the best car available that suited our needs. There was a slight mix-up over one particular car that, first, was in our budget, then wasn't, then was again after we committed to putting down $500. We got the car we wanted but this was the only slight hiccup that we experienced. All-in-all we were treated nicely by the staff, the car is perfect for us and I would recommend to anyone with less than perfect credit and a decent income to check them out. Go see Demetrius.

Terrible terrible terrible. Spoke with 2 people, car has been there for a week. Spent over $500 and…read morestill waiting for my repairs. Never again will I purchase a used car from them

Don't we all wish we were treated as well everyday as we're treated when we're shopping for a…read morebig-ticket item? I had a terrific experience buying a used Toyota RAV4 at Grace Auto Sales this week. When I chose the less expensive model of the two cars I was considering, Soto never tried to convince me to buy the pricier model. He agreed that the one I chose seemed to be the right fit. Soto and all of his colleagues were pleasant and helpful. The atmosphere was laid back yet efficient. It's very important to me to support local businesses and a bonus when the business is family-owned. It's refreshing to be in the presence of folks who seem to enjoy their jobs and one another. I will update this review if anything goes wrong with the car. Otherwise, assume I'm a happy customer. NOTE: I suggested to the owner that he consider doing away with the scented candle that was burning in the front office. I made the point that while the candle smelled nice enough, many folks (myself included) are very sensitive to fragrances (as evidenced by the booming market of fragrance-free products). The owner received my feedback good-naturedly enough, but left the candle burning as he walked away. Meanwhile, I had to excuse myself, go out to the car and take an antihistamine, before I could return inside to complete the transaction because multiple chemical sensitivity is a real thing and those of us who have it spend extra time and money to avoid being overwhelmed by the off-gassing of scented products and services. I wonder how many folks complain about not having a scented candle burning when they shop for cars. ;-)

If I could leave a negative star review, I would. My mom brought a car from these people back in…read moreFebruary 2026 .. as of August, my moms car has had to have a transmission replaced ($9000) and a starter ($1000) we have called multiple times to speak with a manger and have YET to get a call back. When we were sold the car, they stated that this car has been " thoroughly inspected" but somehow after only 5 and half months we have had to put out collectively $10k .. that's way more than the vehicle is even worth. If you plan on buying a car from here, do your research, look over the car thoroughly, if possible take it to a trusted mechanic before you agree to purchase. If we could've avoided this we would have. I hope this helps someone.

Scott Davis was my sales rep. He was wonderful. Extremely responsive and kind. I would do it all…read moreover again. This was a seamless car buying experience when it comes to dealing with Scott.

Zero‑Star Review for CarMax…read more CarMax quoted me a written offer of $2,400 for my vehicle -- an offer they confirmed in writing and tied to my VIN. My vehicle is fully registered and titled in a U.S. state, exactly as their own requirements specify. Despite that, when I arrived to complete the sale, CarMax refused to honor their own written offer and claimed they could not accept the vehicle. No explanation made sense, and none aligned with their published policies. This was a complete waste of time. I followed every instruction, brought every document, and met every requirement. CarMax still refused to honor the offer they themselves generated. A company that won't stand behind its own written appraisal is not trustworthy. Zero stars.

I have been with Navy federal since childhood. Why fix what isn't brokevery professional they take…read moregood care of you

Spent 3 hours being transferred and on hold trying to get a $6.49 fraudulent charge removed from…read moreAmazon. Never could get anyone. The customer service is the worst I have ever experienced.

one year ago I was a customer with Fast Auto Loans, I had an emergency I had to deal with, well 14…read moremonths later life happened again! decided to shop closer to my job time and time was not on my side, so I decided to go on again this time on my off day, PEOPLE HEAR ME LOUD AND CLEAR i was looking for that professionalism that i received from Lisa it was my first time doing a title loan and when i walked in she made me feel like a family member. what really made me at ease was the way she clued in, and turned my concern into comfort not by telling me and being scripted or Robotic, which was my experience with other companies the tone was get her in AND OUT ugggg!! with Fast Loan Auto and Ms Lisa my experience was nothing but sincere,and concern about me getting my needs met she made sure I knew she was happy to assist me and my situation, quick note i was offered and served bottled water and candy wow!!.I took out my personal time to say Fast Auto good job you got it right you nailed with it delivering a lasting impression creating a repeat customer with Lisa trust and believe the completion is there but when you have top notch customer service that is the difference and you have my business again thank you Lisa, see you very soon!!!

From the owner: Same day cash, easy monthly payments and fast approvals…read more Lots of places will give you a title loan, but at Fast Auto Loans no one knows this business better than we do. Ask us how you can get more money and easy payments that work for you. Fast Auto Loans gives you fast approvals, great service and you get to keep your car.

Wow, looking at the other reviews, seems like others didn't have a good experience...I don't think…read morepeople understand that they're buying a USED car. It is not supposed to be in PRISTINE condition. If you want Pristine, then buy a NEW vehicle, then watch it depreciate as soon as you drive it off the lot. Used cars dealerships don't make much of a spread as you think. Lets say they buy a vehicle from an auto auction for 1k, put 1k in repairs in & then sell for 3-4k. Do you really get mad? It's a business & businesses need to make some profit. Anyways, bought a used Porsche here and had a very pleasant experience w/ Moh. He was able to show me the car and get it ready for me to test drive quickly. After purchasing it, he even got it detailed for me to take home. Management is super nice & professional as well. Paperwork was a breeze. One minor thing is that there's no parking in the lot, but I'm sure it was just bad timing. When I'm in the market for another used vehicle, I'll take a look @ Lucky Line first.

Melanie was lovely we worked to get a car delivered from VA to NY. When it arrived much later then…read moreexpected in the dark I could not "see" the car. There were dings and dents that I was not prepared for. To add insult to injury only 1 key. I called the dealer multiple times and never received a call back. The service was terrible.