just wanted to say that I was happy with the work Tino does on my car. He takes pride and in his job and also Jennifer and Jose are really great watching over the people and they care about their customers. I give them a top rating. read more

Great Experience. Staff is very nice and everyone does a great job. Jose, Jennifer and Tino are the best. Jennifer and Jose always help make it a great experience and Tino is the best at waxing and cleaning my car. He cares. read more

Took my Escalade to get detailed and it looked like a million bucks afterwards. They really had it sparkling from the inside out. I will most definitely be bringing the rest of my cars here. read more

I am a regular customer at Car Wash Depot in Hemet. They are friendly, always looking to give you the best deal, and the car wash is the best. Jose is the first person you will meet and he will help you pick the right car wash for you. The cashier Jennifer is nice and welcoming, she answers any questions to have with a smile. This is my go car wash.. read more

FYI to be on guard people. I just got my car washed this morning and the cashier was EXTREMELY UNPLEASANT when I was inquiring about the 'repeat customer or point system', - and so early on a Sunday morning. She was very curt and seemed to be so annoyed (there wasn't anyone in line behind me) that having just come from church, I said: "wow, the devil is alive this morning" and she said "yes he is!" Her fake courtesy continued to the point when I said I just have to call the Better Business Bureau, she ENCOURAGED me to do so saying!!! - "yes you can call the BBB". Now to the owner, with all that's going on in the world today, I feel confident you can find someone to work who will at least not take their bad day out on your customers - driving them away, and perhaps even elevate your service. Maybe she (who refused to give me her name) can be cross trained to work with the staff working on the cars and not directly with the customers. The wash was good - which is why I came, but because of the poor reception/courtesy I received, I will definitely be looking into going elsewhere. read more

Prices are kinda high and they always upsell you. The rude Hispanic lady could care less about customer service. I don't think she'd pee on you if you were on fire. Too bad they're the only full service in town that's somewhat decent. Don't even get me started on Hemet Car Wash read more

This place has the worst customer service. There were 2 cars in front of me when I got in line. 2 hours later my car was still sitting waiting to be finished. When I askes if they were hiring because they obviously need more help, I was dismissed. She slammed my receipt on the counter and said that's enough Bye. Bye is right. They are over priced, do a mediocre job and take forever. We will never be back and I will go out of my way to let as many people as possible know the woman is rude. 4 people walked out of the lobby and all agreed they would never be back. read more

Let's start off with this is the only all-cloth car wash in the area. I researched it. There are two others, one in Perris and the other in Norco. The cloth-only wash is the reason I have been taking my cars here for the last three years. There are other automatic car wash services nearby, but I refuse to go there. I hear lots of horror stories about cars getting scratched! At Hemet Car Depot, the service has always been great. Jennifer has always been polite and welcoming. She smiles and remembers me and that I am a teacher! She asks me about my classes and says she wishes she had a teacher like me when she was in school. That says a lot! Jose, the service manager, has worked with me a couple times on price. The last time I had to borrow my brother's truck for a long period of time. As a gift I had his truck detailed inside and two weeks later on the outside. He recognized me and gave me a discount. The staff is really nice but the main reason I come here is that the workers do great work. If they didn't I would not be coming here. You would do well for your car coming here. And if you get the local phone book (yes they still exist!) look in the back for coupons! read more

Its friday, and you know, we have to have the car in tiktop shape, and the only one that I let access to my car, is jenny, she has to be one of the most professional consistent. Knowledgeable, friendly, courteous and kind people that have ever met at a car. Wash detail the attention to detail. It's unprecedented and I appreciate the people that work here. They all are Very nice people. I wouldn't trust anyone else with my brand new bmw seven sixty I, which is two hundred thousand dollars.By the way lol read more

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This place is overpriced and apparently understaffed. Just moved to the area and thought I'd give this place a shot, and the WAIT is absolutely ridiculous. WILL NOT GO BACK read more

The prices have gone up tremendously over the 5 years I have been coming here. Just today, they up-charge $10 for a regular 1/2 ton stock truck now. And then the rude lady behind the counter tried to justify it by saying when you buy bigger clothes, it costs more money. She is a rude, condescending, and arrogant idiot with zero customer service. Paid $69 and still have water streaks on my windows and dirty spots on my hood. Today is the last day I will ever give them any money. read more

I've been coming here for over 15 years and for the last year it's been worse with every visit. I Pay for a signature wash which is $80+, for that price I expect a decent cleaning. I have noticed I've been getting charged for my mat cleanings and this is what I get each time. The interior cleaning seems overlooked with every wash. I will not be returning as I've mentioned this previously to managers and nothing has changed, just worsen over my visits here. I will no longer be recommending them. read more

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The last time I got signature car wash Iwas very disappointed they did not clean tge inside of my vehicle or armor all anything inside the ashtray was notcleaned out it was horrible I've been going there for 15 years never had problem until this year the quality of work has gone down hill. read more

Service was amazing! Friendly and helpful staff. Car came out showroom clean. Only place I'll take my car to if I'm not washing it myself.. Thank you! read more

Car Wash Depot - Sliver wash - Car Wash Near Me - Hemet, California

We dr our car off for a detai. When they were done? the console had two tears and a stain. When I asked about i? I was dismissed by the owner. He told me it wasn't his job and that it was "wear and tear"! I explained it wasn't there when we brought the car in. He basically just didnt give a crap. I have filed a complaint with the BBB. read more

It says this car wash opens at 8a. Im always here early b4 8 waiting in line. They are never ready to open at 8, it takes them 20 minutes to set up. Management needs to get on the ball and have the workers start 15 minutes b4 8 and set up and be ready to open at 8. The female cashier is rude and doesn't want to help if you have a question. She always hurries you up . She doesn't care. I guess my money isn't good here. Ill find another car wash. It's sad bcuz I've been coming here for 2 years and it just gets worse every time. I DON'T RECOMMEND THIS CAR WASH read more

Fourth car in line, 40 minutes and just starting into wash area. Last visit for me. Surprised this business is still open. Employees scrambling, owner sitting in office. read more

Didn't vacuum the seats or floor of the back seat. Said that wiping the seats down isn't included in the wash. Terrible job. $44 for basic wash. read more

My go-to carwash when I moved here. quit them a couple years ago because 1) the cashier needs to be fired, and 2) thier prices went up too fast and too far, and 3) They stopped putting coupons out. The crew who do the actual cleaning get 5+ stars but sorry I cant afford you anymore. read more

The Mexican lady cashier has an attitude problem , she is so fast & inefficient @ the register, I was rang up for $342.75 for a car wash, she didn't even catch her mistake, because she was too busy on her phone. Extremely poor customer service & unprofessional mannerism.. read more

Jenny helped me today and recommended I get a headlight restoration! I was a bit hesitant, but after a little wait I was surprised! I've been here many times before and they always provide excellent service. read more

Car Wash Depot - Car Wash Near Me - Hemet, California

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My car care has been exceptionally done for 14 years at this business. I had chip marks on hood of new car, My son used paint correction and it was ugly. After speaking with management, she approved the work to restore my car to luster and shine. The manger Jenny knows her business about paint and car and it came back like new. read more

I have been coming to this Carwash for many years and have always received excellent service from everyone. Jeny has treated everyone with respect. I have seen her handle many customers that were rude and responded to them with kindness. Everyone here is professional and friendly. In all of Hemet, this is the only Carwash I will go to. read more

I will not refer anyone to this car wash and I will not return. They stole a bottle of wine that rolled under the seat. I spoke to the owner and he said that would be hard to do. Why not when the customer is no longer in their view. It wasn't worth the argument. I'll just take my business elsewhere. read more

The Hispanic lady needs people skills! Very rude! Never make eye contact. The guys outside do a good job. But she needs to go!!!! read more

Get there early. Everyone there is very professional. They treat my car with care. They have free coffee and knickknacks to buy for your vehicle read more

I came for a quick wash. I got the silver package for $12.99. I simply handed a worker my keys, I walk inside to pay, and sat in the shaded waiting area. They didn't give me any estimate or heads up on how long it would take for my car to finish. About 30 minutes pass... my car is still nowhere to be seen and I notice that there haven't been any cars being cleaned for a while. I start walking around and another customer asked if that was my car while pointing. I said yes and he tells me that THEY LOCKED MY KEYS INSIDE THE CAR. None of the staff cared to tell me and I had to hear from another customer! A short visit turned into a long waiting game at the car wash. BE WARNED: many of the staff either did not wear a mask or wore their mask below their nose. Many customers were not wearing masks either. Overall, they did an okay job cleaning my car, but I would not come here if you just need a quick car wash. I ended up waiting about an hour for my quick $13 car wash.... and they locked my keys in my car without telling me. read more

Car Wash Depot - Seating area - Car Wash Near Me - Hemet, California

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Opens at 8 but work started around 830... Seems to be short staffed. This wash was always my go-to but now I'm on fence (looking for a new wash). read more

place conveniently loses your info for the free car wash. the lady at the front desk is rude and condescending. she tried charging me for a lifted duely. I had to explain to her my truck wasn't lifted and wasn't a duely she then argued with me saying the employee that gave me the ticket knows what he's doing! The prices were increased 15.00 by her read more

Paid for spray on hand wax. I didn't stay and watch but I don't believe for one minute they did it

I went to this car wash and they did terrible job. I went early morning because normally car wash service is the best in the morning but they did an awful job. My driver seat floor wasn't completely vacuumed, mess under my seat and they did not even wipe down my steering wheel and someone working for their company laughed when I asked her to please wipe it down:(I had to spend 10 minutes cleaning it myself, waste of 45 dollars. read more

Very rude woman if they do something wrong and you ask for them to redo that an incredibly rude woman will tell you off definitely a no go.

I've been coming here for more than a year I've read some of the the reviews but overall my experience here has been great the staff here are very professional they take well of my vehicle every time I bring it and one of the cashiers Jenny is so kind and friendly and very professional with the customers and she keeps the car wash very clean and tiddy . read more

Unfortunately there is not a minus star, so I had to give them one star. This place is ridicules. I waited over 1 1/2 hours before they even put my car into the machine. The prices are high as well. This is why i hesitated to come here, i guess i was right. Save some cash and just hit the drive-through car wash... read more

I have read the many, many, negative reviews for this business. I am sympathetic to many of them; the desk service is not particularly warm & fuzzy. However, my car is always thoroughly clean. Sometimes this means waiting, but I make a point of not going to a carwash when I'm in a hurry. Today, it is 103 degrees in Hemet. These men & women are working in this heat doing a job I don't want to do for myself. I got to sit in a clean lobby that is nicely air conditioned. And again, my car is very clean, & I am quite picky. It's not a cheap car wash, but it is commiserate to the other car washes in the area. Please consider how wretched it would be to have to be in 103 degree weather for any length of time besides lounging on a beach or a pool. Be kind. read more

I took my Rogue there yesterday and their service far exceeded my expectations! My car never looked better! Absolutely beautiful. The place was clean, people were friendly, very comfortable while waiting (an hour) and I WILL GO BACK!!! read more

Hey mr. owner of the Car Wash Depot, Why don't you apologize to ALL the one star reviewers here and give them back their money for your bad service? A lot of them you didn't even bother to respond back to their complaints. What kind of business man does that? I say, a BAD business man, what else? And OMG! everyone is complaining about your cashier rude person. Get RID OF HER FOR PETES SAKE! she sure is making you look even worse than what you already are. FYI read more

Car Wash Depot - INCOMPETENT CARPET CLEANING JOB 3.7 Carwash Depot rating sad. - Car Wash Near Me - Hemet, California

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I wa treated so poorly today by the mangers. I will never go back. They always do a bad job on my car. Water spots everywhere and the windows are so bad. Never going back. read more

this place says open tell 5:30 I am here on a Wednesday at 330 and they are closed this is the second time this has happened to me . they need to change there times so people don't get irritated read more

Service received for $54.99. These are just some of the pictures of the horrible job that was done. read more

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