I'm writing this so future customers understand how car transport brokers can operate behind the scenes.
I hired Car Shipping Carriers on Yelp to ship my car from Sunnyvale, CA to Arizona. They seemed professional, but instead of handling it directly, they passed my job to a second broker without disclosing it up front.
That second broker listed my car for $775 on Central Dispatch--apparently too low for the route. No carrier accepted the job, and the company offered no solutions--just an "oh well, the route is dry" message. The whole deal fell apart the day before my scheduled pickup.
I had to scramble to make alternate plans at the last minute.
The auto transport industry is full of brokers like this who promise a pickup date without securing a driver first, and who rely on desperate customers caving to price hikes or last-minute cancellations. I encourage others to ask these brokers:
- Are you the broker posting my job, or will someone else handle it?
- Will you guarantee a driver and pickup date, or just list it on Central Dispatch and hope?
- Can I see the exact price and listing terms you're using to attract a carrier?
I wouldn't trust this company again unless they're willing to be transparent about the full broker chain and offer real confirmation of service, not vague promises. read more