1. Car Hero Auto Rescue

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Tacoma, WA

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Car Hero Auto Rescue

5.0 (1 review)
Open • Open 24 hours

Services - Car Hero Auto Rescue

Junk vehicle removal

Vehicle towing

Winch-out service

Car Hero Auto Rescue Photos

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2 years ago

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People searched for Towing 951 times last month within 15 miles of this business.

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Emergency Roadside Assistance

Emergency Roadside Assistance

(12 reviews)

Cory was dispatched through a sister company and made sure to tell me to call him directly next…read moretime. Absolutely, since I was charged $212 to tow my son's car about 20 blocks to our house. But anyway... It had been...a week. My younger son's car has been in the shop so he has been borrowing his brother's car while his brother is out of the country. His brother's car is a finicky starter and had needed jumped a couple of times during the week. Needless to say, my son and I were over the car troubles completely. Well, he got the car started and went to fill it up, then of course it wouldn't start again. We tried everything we could think of until we called for a tow. When Cory responded, he diagnosed the problem before even putting it on the flatbed. When he put it down in front of my house, he was able to prove his theory and tell us where to get it fixed for the best price. Not that I ever hope to have to, but I will be using Cory again if needed.

I would highly recommend emergency roadside assistance. When I called for the service, they…read moreanswered right away and they're very reasonable on the pricing. They also informed me well enough about the competitors in the area how much they charge their dispatcher and their drivers keep in contact with you. How long the wait time until they get to the car when they arrive and they verify with you which vehicle it is and license plate number so they don't make a mistake which I really appreciate the professionalism, and they also work with you on and where you need to drop it off so once again, I highly recommend using their services

AVS Towing - Bad experience with AVS Towing and the manager Andrey. Setting up a j hook on lower control arm.

AVS Towing

(4 reviews)

**Dangerous towing practices, hostile management, and gross negligence**…read more I had an alarming and completely unacceptable experience with this towing company. The driver dispatched to tow my 2013 BMW 328i Coupe attempted to winch the car onto the flatbed by attaching a heavy steel J-hook directly to my steering tie rod and aluminum control arm. Attaching heavy winch gear to hollow steering linkages and suspension components on a European car is a severe safety violation that can cause thousands of dollars in mechanical damage. When I stepped in to stop the driver from destroying my steering rack, he refused to use proper loading methods (such as soft axle straps or wheel bridles). To make matters worse, I spoke directly with their management, Andre, who shockingly defended this dangerous technique, claiming that winching a vehicle by its steering tie rod is "standard procedure" and told me to go buy my own bumper tow hook. After keeping me waiting for over two hours on a re-dispatch, they canceled the job at the last minute with zero explanation or communication, leaving me stranded roadside for over five hours total. If you care about your vehicle's mechanical integrity--especially if you drive a low-clearance or European car--avoid this company at all costs. Their sheer lack of basic towing knowledge, blatant disregard for vehicle safety, and hostile customer service make them an extreme hazard. I wouldn't recommend nor have progressive insurance have them tow any of my cars. You have been warned.

scam, showed up at 12:30am towed my truck 3 miles to a service center. Then demanded $2500 or the…read moretruck stays on the flat bed, by now its nearly 2am. $650 per hour. Stay away!!!!!

Car Hero Auto Rescue - towing - Updated November 2026

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