GO SOMEWHERE ELSE. No one is ever at the building, even during business hours. Still has not delivered on the money I was promised. Called me back the last time and exploded and called me a bunch of names. Many excuses about why the check was not mailed, I even offered to come down and have it write it there at the shop. That also never happened. To top it all off? Lowered the price because all of a sudden after 2 months discovered the car wasnt worth it. Looking into small claims court. Literally go anywhere else. I called and left multiple messages a week, nicely asking what the status was and what was going on. Gave him time because of all the hard life problems I was told. But Im past my breaking point.​​ read more

I've bought 3 cars now from al at Carguyz gave me a great deal on a 2001 lexus gs 3000. 1. People need to realize that when you buy a car from al. Your getting a fully inspectable car and it might need work to get it ready to drive so you need to have patience. Unexpected things may arise like the issue with my cars break booster. He spent a while on it because he knew it needed to be fixed. Alot of his cars have been traded or bought at auction. So they have issues like needing engine or transmissions. When you go and buy your car he offers a bill of sale with a understanding that it may take 2 weeks or longer to get it perfect. You also will have an inspectable car with sticker, and a 30 day warranty on transmission and engine! Can't beat that. read more

Car Guyz Auto Recyclers - Another view - Auto Parts & Supplies Near Me - Fitzwilliam, New Hampshire

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sold me a car that they guaranteed would pass inspection but it never passed an inspection except the pick and stick they put on it. every light across the dash board turned on on the way home and they "tried to fix it" for months which apparently just means resetting all the dash indicators and sendin you on your way. these guys fucked me when I couldn't afford it and they don't even care. the building does not look as pictured it's a shitty rusty old junkyard. the two of them are POS's you might be desperate and trying to find something to help keep your family going and you come across these guys. run save your money and go elsewhere based on my experience the good reviews are either paid or faked by them. they fucked me and they'll fuck you 100% read more

Well we're to start. We'll I called.a.week ago to have 2 dodges picked up.was told a couple of days they would be here. Well after 3 fans I call and they say Monday or Tuesday they would be here Well its been a week now and no one answers the phone and no so on pick up yet. So if you want to junk a car. Call some one else read more

These are the biggest scam artists in the business. They promise a car with a valid inspection sticker. You get a sticker on the car but the car will not pass at any legitimate inspection station. Don't hold your breath if you need a repair as their warranty is worthless. If I could give no stars I would. Take your money elsewhere. read more

Worst place i ever dealt with. They took my money for a car and refuse to give me the car or my money back. They also blocked my phone number. Now I have to get a lawyer and sue them to get my money back. Run while you have a chance. read more

Worked for these guys ten years ago! Not sure how it came up in my phone but I read some of the reviews and felt like chiming in lol. There scam artist! Al and Sylvia I think there names were. Beware!!! read more

WOW I will never buy a used car from a dealership again. Or even from a private owner. I bought my rebuilt 2010 VW Jetta sedan from them in May and it has run fine and been fun to drive ever since, now 6 months later. The car had only 83,000 miles on it and I got it for $4000, about half what I would pay anywhere else for that year and miles. The car looked beautiful, had been refilled with air conditioner freon, wheel balanced twice,good all weather tires, frame straightened, has electric heated seats-- a bonus I never thought would trickle down to me so soon, --everything worked. I had a one-month written guarantee that they would fix ANYthing mechanical on it for free. Only one small thing was wrong after I bought it -- the trunk cover closed too fast, , and they fixed it right away no questions asked. They answered my phone calls right away, were always very responsive.It is a family operation. They are honest people. who keep their word and deliver on their promises. Before buying it, they let me drive it to my mechanic in Brattleboro, a good 35 miles away, to have it checked out on a lift. My mechanic showed me that five things needed fixing. I took pictures under the chassis and I pointed them out to CarGuyz, and they fixed them for free. What better deal can you get???!! Here is what..... When the items were fixed, they had a man drive the car to my mechanic in Brattleboro, free of charge, to save me time and money, to have it vetted again, and the car checked out. Then the Carguyz's driver drove me and my sister in the Jetta back to CarGuyz in Fitzwilliam, we did the Paperwork, and it was mine, still with a one-month guarantee on mechanical ( not cosmetic) problems. I have had no problems, The car looks beautiful. I have driven it 12K miles in 6 months, twice my usual mileage, because it is so fun to drive and good on gas, I always volunteer to to the road trip driving with friends. I love LOVE, LOVE the car, named it Joan Jetta, think fondly of CarGuyz every day and will buy my used cars there for the rest of my life. read more

Car Guyz Auto Recyclers - Joan Jetta, my dear 2010 VW sedan from CarGuyz in Fitzwilliam, NH. - Auto Parts & Supplies Near Me - Fitzwilliam, New Hampshire

I have had two recent occasions to deal with these people---and I am an 'experienced' consumer. I found them helpful, pleasant, honest and timely. They were responsive and went above and beyond to meet my needs. Now, this in a N. H. winter season! I trusted them and was not disappointed. I recommend them easily. It is nice to see a business that has good employees as they do. read more

How does this place stay in business? They never answer the phone, the voicemail box is always full so you can't leave a message. I contacted them last week to pick up a junk car. A week later & it still sits in my driveway. I recommend calling someone else. This place is a joke! read more

Unbelievable deal on my new Honda CR-V! Well new to me, not really new it's a 2005 lol. But anyways I can't say enough about these people my family loves the CR-V. We had a couple issues outside of the warranty and they covered it anyway. They sent a mechanic to my house and saved me a 2 hour drive! I will be going back for my daughter's car soon. read more

I just bought a Honda Accord from these folks it's awesome! It took a little longer than I was told but the end result was a very safe reliable vehicle at a fair price. Thanks Car Guyz!! read more

I am apologizing for my previous negative review that I posted. I was frustrated that it took longer than expected to remove my vehicle. Fact is Car Guys is a great business & they do the best they can to keep the customer happy. I have used them in the past & won't hesitate to use them in the future. read more

I Needed a part shipped to us: - staff was very helpful, responsive & honest - also we were able to get pictures of the part - it was a pleasure doing business with car guyz auto. read more

This is the worst place I have ever experienced. Bridgette Boyden the salesman took complete advantage of my niece, who just lost her father and was looking for a win. She saved up and met bridgette boyden the huslter. She told her how she had her back and wont take advantage of her but she did. When we first saw the car she showed up with her kid and complained how she needed gas money to get home(because we arent awful people, we gave it to her). She gave Kendra the car and it was dead on the road a half hour later. She then took a week longer then stated to fix it and returned it with the check engine light on. She dodged her call for a week and then contacted her and told her she needed to pick her up and bring her to the car alone so no one would be around. She then had her sign a paper saying it was her fault and there was no warranty any longer. The owner when contacted said we are on our own. In the contract she signed they said the car will pass inspection, it did not and they refuse to back it up!! I read the reviews pf this place. I PROMISE I AM NOT A FAKE THIS IS THE ABSOLUTE TRUTH AND I HAVE THE RECEIPTS AND TITKE TO PROVE IT. WE HAVE PHONE CALLS RECORDED PICTURES TAKEN AND HAVE CONTACTED THE ATTORNEY GENERAL FOR CUNSUMPER PROTECTION. EVERYONE DO YOURSELF A FAVOR AND STAY AWAY HOPEFULLY THIS PLACE WILL BE SHUT DOWN SOON. THEY ARE CRIMINALS WHO TOOK ADAVANTAGE A YOUNG HEARTBROKEN LADY. YOUR SCUM!!! read more

if I could avoid giving them a star I would but I had to in order to post here. I will never go here again. Sylvie is a complete witch and will not talk to a female. They did give us a good deal on a car but there are some pretty major issues with it that should have been caught before it traded hands. She got mad at me because I brought it to my trusted mechanic and she took it as an insult. (if you don't have faith in your vehicles then maybe you shouldn't be letting them off the lot) My mechanic found a couple of things wrong with it and we had to push Car Guyz a bit to have them consider doing the work. They did decide to but with major attitude. I called to see if I could bring it in for them to do the repairs and she refused me to bring it in she said no she will only deal with my husband. I tried to explain to her that my husband wouldn't be able to get it there before they close as he has to work but I could as I don't work. She flat out refused and said he can only bring it in and that she wouldn't deal with me. don't know why it matters who brings it in. I hav always brought the cars in to have repaired anywhere else. What great customer service? read more

This business deserves a zero rating in my opinion. My reasons are stated below. I have also posted this review under google reviews. There I found and interesting post from someone made two years ago. Same profanity, same slow service and not enough drivers. I wouldn't waste your time trying to salvage a vehicle with this business. I have never written a negative review of a business in my life, but the recent poor service and despicable language I received from the Car Guyz of Fitzwilliam, NH warrants explanation. I called this business to see if they would purchase two of my vehicles for salvage as I had two prior pleasant experiences with them many years ago. They agreed to purchase my cars, agreed to a price and set a date for pick up. That process took nearly a month as they were slow to respond and seldom returned phone calls. I was patient because of the past experience. On the day of promised pick up they never showed up, even after a cell phone call confirming their intentions to arrive. My wife and I waited all day for their arrival. They stood us up again a few days later. On top of all that, the wife of the owner swore at me with the "F-word" before hanging up on me. You see, when I asked them why they were not keeping their commitment/word to me she replied "We don't have to buy your "F-ing" cars! That's the treatment I received after patiently waiting a month and recommending friends to their business. Sometime has seriously changed in their business practice in recent years. She should be ashamed of herself for treating a customer in this vulgar manner, especially a local veteran. I don't know how the owner and his wife (it is a family run business) sleep at night with a clear conscience. I filed a complaint with the Better Business Bureau (BBB). It is case # 16058202. One can read the transcript at www.bbb.org. It is listed under "Answered" category, but not resolved section dated 7/28/2016 for this business. In the owner's response to my complaint, he felt no obligation to me to keep his word/commitment, stating that he "reserves" the right to not conduct business with anyone. I guess he felt he could change his mind at any time. Apparently that includes the date of promised pick up without any reason or notification. In other words, their word doesn't mean anything. He doesn't think his business has done anything wrong, even after the swearing. After researching other reviews of this business online, I found it interesting to learn that I am not the first person to be sworn at by the wife of the owner. While I am not familiar with that person nor the circumstances of that event, it is worthy to note that that is two independent reviews of similar treatment in the span of a couple of years. I spoke with a BBB representative about the use of profanity. If anyone else experiences this foul language, I recommend that they file a review at the BBB website in order for them to track such behavior. As of the day of this review posting, I have not received an apology from the owner for the profanity. It will be interesting to see the owner's explanation to this review. Let's see if he will admit to the profanity. I stand by my word as a retired Air Force Colonel. I have a witness to their commitment and the conduct of phone conversations. There is simply no excuse for such treatment. I have some words of advice for this owner and his wife. For the sake of your business and your future customers: get your act together, be responsive, keep your word/commitment (after all, it is your honor and reputation at stake) and above all else, stop swearing at your customers! Do this and your business will flourish. If you keep treating customers in such a rude and disrespectful manner, you will continue to receive every negative review that you so rightly deserve. Viewers of this post can of course decide for themselves as to whether they wish to conduct business with the Car Guyz of Ftizwilliam, but as for me, my family and friends living in the Fitzwilliam/Keene, NH area, we will stay very far away from this place. Lt Col Pete Hughes, USAF (Ret) read more

I bought a car a year ago, not a bad deal and he gave a good trade in price. However I transferred my plates to the new car having lost the front plate on the car I traded in but I had to buy a new set as the RMV doesn't sell one replacement plate. I found out that he, THE OWNER AL BARTLETT had decided if I didn't notice heck, might as well drive around using the old plate that the sucker customer who just spent thousands on a car he bought from me needed to turn in the old plate as proof it's not being used. I just received an excise tax bill for my old car that was traded in (totaled btw so he must've slapped it on a different car) and also managed to get a ticket for being parked on the wrong side of the street during snow removal!!!! So apparently he got an even better price than what we agreed upon. I'm willing to remove this rather damning but 100% true review if and when you pay the excise tax bill as well as ticket you managed to get both of which I obviously have proof that I'm mailing you. Also, he was quick to get ahold of until a down payment was made lol. He knew (my mistake) that I had a busy schedule so I might've lost the down payment of 500$ if I couldn't get the damn car by, I believe 7 days give or take after the down payment was made. I finally bluffed and said if be available all night on the last day of the "contract" and the car showed up. After that it was all but impossible to get the rmv# form needed to register and insure the car! I had to get a ride from my home in Springfield Massachusetts all the way to new Hampshire and suddenly there was Al and suddenly I was able to get what I needed after days of nothing but answering machine only, unless I called from a different number in which case there was some excuse followed by them never picking up from that number again lol. Hell of an experience I had. Hell of an experience I'm still having as a matter of fact. read more