Whitewater provided me with the best customer service and buying experience I've had yet at a…read moredealership. Bob was a pleasure to work with and his approach to sales was refreshing. The fair, simple negotiation and process to get everything sorted was awesome. No extra back and forth or drawn out process to add warranties and extra costs. The truck I came in for was in need of tires, and I wasn't sure if that was something I would have to pay for on top of the listing price, or if it could be negotiated, etc. The first thing Bob told me (before I even brought it up) was that he won't sell a car with bad brakes or tires. He had the tires replaced with a quality set, even had a second key made, and the truck was spotless when I finally picked it up. I will absolutely be looking to Whitewater Motors when we go to buy our next vehicle.

I recently purchased a used vehicle from this dealership and wanted to recognize the excellent…read morecustomer service I received. After purchasing the car, I had a couple of concerns that needed to be addressed. Bob was incredibly kind, patient, and genuinely wanted to help. Bob went above and beyond to find someone to repair my headliner after I had been told it couldn't be done, and he kept working to help me through the process. While the repair itself didn't turn out exactly as I had hoped, I never doubted that he truly cared about making things right. That's something you don't always find these days!!!!! Buying a used car can come with unexpected challenges, but having someone who treats you with honesty, kindness, and respect makes all the difference. Thank you Bob for going the extra mile and for taking such good care of us. I truly appreciate all of your efforts. I will refer as many people as I know and will absolutely purchase another vehicle from you in the future.

Buyer beware! We found the perfect used truck. It showed rust on the bumper and tail gate. The…read moresalesman voluntarily told us they were replacing the bumper and would take care of the rust on the tailgate. We declined the extended warrantee since the truck was already 12 years old with most likely limited coverage. We test drove, backed up, went different speeds, all seemed good. Did a visual inspection. Due to our age we did not crawl under it but did look under the hood. All seemed fine. We came back to pick it up with the new bumper installed and no rust showing on the tailgate anymore. We back out and a backup alarm goes off which did not happen on our test drive. The salesman says no problem and resets it. We were so excited about the new bumper we didn't notice all they did was cover the tailgate rust with black tape to blend in. That is not my idea of taking care of rust. With in 24 hrs we have oil leaking under the truck in our drive. We backup and the backup alarm goes off again. As we had no issues with the backup alarm prior to the new bumper being installed, it appeared the new bumper most likely was not installed correctly with the electrical system. We now cannot backup without resetting it every time. We took it to our mechanic for the oil leak and he showed us that this was not a sudden new leak but an existing one caused by severe rust. I called and spoke to the owner as I was told my salesman was busy with a customer. He asked me to wait while he pulled up the file. Without me saying why I was calling he asks if bought the extended warrantee? I said no and he proceeds to start a rant, shouting at me as to how irresponsible I am, I should always buy one, not his problem. I said can I explain why I am calling? He said don't interrupt him and he continued to berate me not allowing me to say anything. I attempted several times to speak and finally disengaged the call as he refused to let me speak. My husband called back later to speak to him identifying himself as my husband and said he had some questions. The owner starts shouting at my husband as he did to me, saying I hung up on him, not his problem, should have bought the extended warrantee, etc. My husband said can he just say something? He shouted at my husband stop interrupting and continued to shout louder and faster. My husband finally disengaged the call as he would not let him talk either. Shame on us for not having the truck inspected by our mechanic BEFORE buying as the leak would have been seen immediately along with other issues that indicated the price was not worth it. What you see is not necessarily what you think you are getting. Bottom line, if you are considering a vehicle from Queen City Motors. Don't make the mistake we made. Get a mechanic to check the vehicle out completely as you may not be getting what you think you are. If you go with the extended warrantee, be sure you know exactly what is covered. I doubt mechanical failure by rust is covered especially on a 12 year old vehicle.

. Spoke to Chris on phone regarding 2015 Silverado. Told was a good clean running truck that had…read morebeen well taken care of. He stated it had recently been serviced. Drove 2 1/2 hrs to find a worn out truck that had more wrong than right. 2 warning lights on, Oil filter looked like a decade old and had an Exhaust leak. THE UNDERNEATH really told the story. !

We recently purchased a vehicle from Frank at Cronin Kia, and the experience was outstanding from…read morestart to finish. Frank was knowledgeable, honest, and never made us feel pressured. He took the time to answer all of our questions, was transparent throughout the process, and made buying a vehicle easy and stress-free. If you're looking for someone who genuinely cares about helping you find the right vehicle instead of just making a sale, ask for Frank. We couldn't be happier with our vehicle and the overall experience. Highly recommend Frank and the team at Cronin Kia!

the guy that sells expensive rip off warranty you do not need for a already certified car named…read moremike is more concerned with sleezy selling that than making sure car is safe and legal by giving you tags. I left ripped off by a con man driving unsafe and illegal car, I called , wasted days trying to get tags never got them. Disgusting people.

I went to look at two cars at this dealership. Neither vehicle looked like the pictures…read more Spiderwebs, missing infotainment screens, disgusting headliners. Michael J's sells absolute garbage. I did not buy anything from there because it's gross. I do not recommend buying anything from here.

Good prices. Bad service. Owner said he would mail title and I paid him for certified mail. He…read morenever did mail it. My temp tag expired so I had to drive 2 hours one way to get the title. Owner would not even reimburse what I paid for certified mail. Needs new management.

Ross and Shelby in parts were very helpful and even though they were experiencing technical…read moredifficulty, they still got me the parts I needed to complete the job. Very helpful. Very friendly. Very knowledgeable. I highly recommend this place

The deal ship was nice enough, but they failed to address the reason I brought my truck in. The…read moreoil change was optional. I was just under 36 k and wanted a multipoint inspection. Only the oil change was done and I really didn't care if it was performed. I had scheduled for both services to be done. I asked about my warranty and inspection when I checked it in.

Don't go here. Took in my Malibu for a PCV orifice valve and they quoted me $2000 dollars for a $10…read more piece and seals total cost about $80. They said it takes 6 hours when it actually takes less than 2. I told them no and asked for a transmission flush. I waited for their car fax entry and it never showed a transmission filter change, I asked them and they said they thought it was just a drain and fill ‍. First of all drain and fill isn't a flush and second of all yes my car has a transmission filter . They said give us 1-2 days since they had to order the part, two weeks later I still haven't heard from them. I'll do the work myself . Don't take your car to dealerships .

my husband and I had an excellent experience with Andrew Becker at Cronin Chevrolet. we found the…read moretruck we have been looking for with Andrew's help.

Would give a zero star if I could! Absolutely the worst car experience I have ever been through!…read moreSold me a damn Lemon after lying repeatedly to me about the issues! My fault for trusting a crooked man! DO NOT BUY A CAR FROM HERE!

I got my 2 serpentine belts and tension pulley done also with an oil change they were fast and…read moreefficient. Thanks again

Ordered a new Brodix block from Mike Weinel he was supposed to get the block to assembly level…read moreAnd add top fuel hoops in the block What I received was a block that had 2 hoops at 1 diameter and 6 at another diameter the hoops were red loctited in and smashed as it looked like a blind monkey put them in, they also did not put the cam bearing snap rings in DEFINITELY SHODDY WORK AND YOU SHOULD BE ASHAMED AT WHAT YOU DID TO MY NEW 8000 dollar block cost me 2500 to have it repaired at another shop DO NOT DO BUSINESS WITH THIS COMPANY THEY ARE INCAPABLE OF DOING CORRECT MACHINE WORK

Enclosed is a summary of events that I am hopeful you can use in an effort to protect the public…read morefrom the bad business practices of a used auto dealer in Ohio. Weinle MotorSports dba Michael J's Auto Sales uses the term "AS IS" to sell unfit vehicles without any regards to the safety of the public or concern for the financial well being of its customers. It is my opinion that Weinle Motorsports disgraces all other used car dealerships in Ohio I purchased a 2002 Ford F150 Lariat SuperCab from From Weinle Motorsports online and it was delivered by trailer to my home in Kentucky. This Vehicle was unfit to drive on due to the numerous safety issues which include : 1) The rear brake line was rotted and crimped closed and the master cylinder did not hold fluid. 2) The wheel Bearings were so Bad that the wheel on the right side Wobbled. 3) The fuel filter leaked fuel and sprayed high pressure aerosol fuel which is a fire hazard. 4) The tires were dry rotted which created the possibility of a sidewall blow out. 5) The Emissions Control Systems were tampered with and had No Catalytic Converters.The exhaust Manifolds were covered in some kind of plastic epoxy to quiet the noise of faulty and leaking exhaust. Only 2 of 8 studs were intact on the right side of the engine. 6) Michael Weinle in a previous text message stated that he did a tune up and another time said he put on a muffler. This is absolutely not true. . Also Injector No 1 was unplugged to prevent blow-by of the Manifolds. I very much understand the term "As Is Where Is" and I was just fixing all of the problems I have described and many more which I have not described, until I understood what was done to the manifolds. This was a purposeful attempt to deceive me or any buyer of this truck. The manifolds can not be seen easily and it takes the removal of the inner fender wells to get to this area. This dealer cheated, and when combined with all of the safety issues, it paints a pretty good picture that he did in fact create a substantial risk to human life. This vehicle was sold to drive on the road, sold to an unwitting consumer ,and it's not just the consumer at risk but everyone else who drives at close proximity to this vehicle. Yes, accidents happen, but this dealer is profiting and increasing the statistical probability of accidents by his bad business practices. I spent a whole week trying to work out this with Michael Weinle and Mr. Weinle responded by calling me vulgar Names. In a conversation with Mr."Tory," one of the employees of Weinle Motorsports, I commented that Mike Weinle just started yelling at me and it seemed to me he did too much cocaine. Mr "Tory" responded "uh-huh yep that's him". I feel I must include this information because it is relevant to the character of the dealership. It seems that much more may be wrong at this dealership than just a bad car here and there. I have a complete transcription of the text messages between Michael Weinle and myself as well as a complete parts replacement list which includes some specialty tools that are specific to the repairs that I performed along with a timesheet for hours of labor. I am not currently in a business that repairs for profit although I am a qualified mechanical technician who owns a registered company in Kentucky with an hourly rate of 85 dollars per hour. It was suggested that I could suggested possibly return this truck for a complete refund by exerting legal pressure upon the dealer. I cannot and must not pass this problem along. If I just returned this truck there is the possibility of it being resold "as is" all over again. The person I am today will not entertain that kind of action. What I would like first and foremost is the protection of the public by means of withdrawing his business licenses. Secondly, I would like to see fines and financial consequences against this company. Finally I would like to see my own compensation for the damages and repairs that were mandatory for me to safely drive this truck, and I would like to see that if others had complaints for issues, that they too could be compensated for their losses. https://www.youtube.com/watch?v=AKD2Vl-n2MY&feature=youtu.be https://www.youtube.com/watch?v=4yq53ekBacM&feature=youtu.be