After a frustrating experience with a previous shop that failed to fix my car (2011 BMW 328xi), I…read moredecided to take it to Specialty Motorwerkes. From the moment my car was dropped off, the staff was professional, helpful, and friendly. They took the time to explain what was wrong with my car, what needed to be done, and why. I really appreciated their transparency and communication throughout the entire process. Not only were they easy to work with, but they also completed the repairs quickly and efficiently. Now, my car is back on the road and running well. I couldn't be happier with the service I received. Update: It's now been about 2 weeks since I got my car back and everything had been working fine, no lights on my dash whatsoever. Unfortunately ,my car broke down (went into limp mode) again. So, they fixed general issues, just not the issue causing it to breakdown. I thought about taking my car back but when my father called the first thing out of their mouths was talking about a charge for looking at it again. This being the 2nd shop I had taken it to and the 2nd time I was failed by a shop, I didn't really have the means to spend another few thousand on it. Very upsetting, I was considering this shop to be a go to for me.

Perhaps the new 'Specialty' is trying to rob customers instead of doing a fair service at a decent…read moreprice? DO NOT look at reviews older than a year; that's apparently the prior owners who actually worked with honesty and integrity. My van went in with what I already confirmed was 2 bad relays, a bad fuel pump, a leaking power steering pump (Toyota used ATF back then, which is highly corrosive) and a dead alternator from the PS leak. Unless you supply external power, it was key dead. With power, all primary safety items such as, lights, front wipers, signals, blowers front and rear, power windows & locks, buzzer, horn, and the radio work. The cruise control does not work due to an illuminated BRAKE on the gauge cluster disabling this for safety. I believe it's the emergency brake lever needing tightened, and a weak brake cable that might need replaced soon. On a bottle the van cranked started ran and held idle without issue. I- like many- assumed this was the same shop as it used to be. RUN! AVOID!! Dalton called a week after it was dropped off (and the van NEVER moved, the tires aren't marked by chalk but I confirmed their drop off position visually) and proposed orally $1197, (I repeated it twice and wrote it down) to replace the fuel pump, fix the AC (provided it didn't need an evaporator, oil to convert to R134- a common and uncomplicated process if the a/c system leaks have been remedied). I was highly concerned they didn't see the obvious ATF coating everything stemming from the PS leak, but Dalton said they'll go ahead and do the fuel pump and adjacent electrical, with the PS leak and full A/C cost TBD. Not unrealistic with a 40 year old vehicle, I figured if it needed converted to R134, they would need to replace the accumulator, need a conversion kit, have to replace any leaks in the AC system... this section was indeed left open. However... he NEVER gave the quotes in writing at this point and by law I should have been entitled to those to see what he was saying on the phone. There is ZERO POINT putting another new alternator on without actually fixing the issue. NONE! He assured me on that 8/29 that he would be directly in contact when the PS issue was verified and quoted out. Nothing for nearly another week, so on 9/3 the van again was visually confirmed as not moved. I call for a status update. No mention of the supposedly 'approved' additional charges at that time. Nothing in writing... 9/4 he calls back and the 'initial' cost somehow went up to $1917 (again- nothing was provided or agreed to in writing at this point) and now we're looking at upwards of $3200 with no guarantee of the scope or scale of repairs- saying it may end up more. What was NEVER agreed to was the fuel system costs that only NOW SUDDENLY appeared after I rejected the $3200 quote. In their system he is able to manipulate what I supposedly agreed to, to show as "agreed" and checked off. That's right- his own software gives him the ability to back up his lies!!! PROFESSIONAL CON ARTISTS!! There are zero part numbers in their supposed 'estimate.' No labor times; no credits for overlapping operations (such as if you take of an alternator, the belts already have to come off). An honest and transparent shop will always be up front with you and disclose these things. Good techs make more money by being accurate and efficient with diagnostics and repairs... So just to recap: he is demanding $685.01 for a van that has NEVER had a wrench turned. He checked off without my authorization a $467.56 charge for "additional time you approved last we spoke." Dead lie here... So I proposed 2 hours plus tax to be done as-is where-is; there was a mutual expectation up until today that I'd have a van running, starting and stopping, and at least a full picture of A/C costs estimated for somewhere in the neighborhood of $1200 plus some shop fees taxes etc. Nope! Now he says I have to pay in cash (knowing this is EVIL!) AVOID AVOID AVOID DISHONEST PEOPLE

If you're questioning driving out of state or even hours. just know I did I left with EVERYTHING I…read morecame there for. Adkins Salvage has excellent customer service & products. Thank you Adkins Salvage!

Customer service is a big deal to me, and this place always treats me with so much patience and…read morerespect (despite the fact that I know much less about cars than I probably should seeing as how I use a car almost daily). They're a little bit further away than other places, but they do good work and have fair prices. They have a really sweet dog that is always there, too!

You get what you pay for…read more I spent $25,000 dollars of work restoring a barn find car. And agreed to everything they recommended needed attention. Upon picking up the car. The brake caliper failed a day later and had to be towed back. Expectedly I was angry, flukes happen and I get it but the failure happened on a part that is responsible to my safety. Even though I lost my temper at Dalton, he didn't yell back rather kept his composure and said he would prioritize my issue. Later that day Ricky the manager from Foreign Exchange gave me a call back apologized and accepted responsibility for the parts failure at no charge to me. THIS!!! Is what I look for in a mechanic! Everyone makes mistakes but not everyone stands behind their work and makes sure that you have a good customer experience getting things right. I will continue to do business with Foreign Exchange because they prioritize professionalism, believe in the quality of their work and when things go awry they warranty their work instead of putting the onus back on you.

Have a 97 Mercedes with some minor fire damage and called to see about getting it repaired…read more Unfortunately, due to the age and parts availability they were unable to help me. They did however absolutely go completely above and beyond giving me recommendations on who to contact that might be able to help. So incredibly polite and you just don't see this kind of customer service anymore!

A local tire shop referred me to Schmidt Auto. My transmission failed and a friend was working on…read moremy vehicle, unsuccessfully. Erich took the time to listen to my nasty noises and troubleshoot with me at no profit to him. A few weeks later, my friend still couldn't get the tranny fixed and I decided it was time to take my car out of my friend's garage and in to Schmidt. Erich explained my problems and showed me the cause of the malfunction. Furthermore, he spent time with me and explained what I can do at home should the problem reoccur. This week, the culprit reared its head again. I tempted my hand at tending to the tranny, but was having trouble. I went to Erich and he gave me the tool I needed to finish the job! If you can find a mechanic that will show you what you need to do to maintain your tranny at home and then give you the tools to do it yourself, then I think you've found a winner. The garage appears well maintained. Schmidt is personable and professional. He made me feel respected (unlike those condescending mechanics). Schmidt Auto will be getting my future business without a doubt. PS Yelp has the address wrong. It's 8817 W Central Ave, Springboro 45066. If it weren't for the tire shop, I never would have found this place!

They seem like nice folks, probably great at oil changes, but something a little more complicated?…read moreLike say an alinement, the guy at the desk looked at me like what is that? Did not even have an answer for the question ! Plus you are paying more because the mechanics have a piece of paper? (ASE) Just my experience, I will not go back

We have been taking our car & truck to Jimmy for about six years now. Recently had to take our old…read more4 wheel drive silverado to him because the brakes went out. He took care of the problem keep us up on what he was fixing and the cost. Called us when it was complete. We consider him a trusted friend and will continue to use him for all our mechanical needs. If you need a mechanic we say call Nicely Automotive.

The experiences that I have had at Harris Total Auto Care have been EXCEPTIONAL. Their work is…read moreOUTSTANDING. My suggestion: "forget the others and make H.T.A.C. you're main destination." THEY won't let you down/EVER.

These guys got me in as a walk-in a couple hours before close on a busy day when my car was nearly…read moreoverheating. The owner was very friendly and gave me a reduced rate when he found that there was no issue. My car has been a fine since, and that was a couple weeks ago.

I had an issue where the exhaust pipe broke due to rust between the engine and the muffler. I…read morecalled Big Al's and communication was great during my initial phone query, drop off, when they called with the estimate and during pick up. I asked them to also provide feedback on overall rust condition under the vehicle. They took a look around and gave me a thumbs up. I appreciated the extra service. Overall the service was done quickly, the cost was reasonable and the initial estimate was accurate.

I took my 2005 pickup truck in for an exhaust system estimate and dropped it off. I advised the…read moreguys at the counter that because it's a high mileage vehicle I'd appreciate if they can keep the price as low as possible. They gave me the feeling that were truly listening to me, making eye contact and were very courteous. They pulled it in almost right away and on my way home they called with an estimate surprisingly low and explained how and why they were able to keep it at a minimum. I gave them the go ahead and less than two hours later they called to say it was done. They also texted an app to me, making the credit card payment process super easy. My truck is so quiet now I'm afraid I'm going to hear whatever else may be wrong with it (smiling). I am totally sold on Big Al's and have already started spreading the word to my friends and family. In one afternoon they restored my faith in the service industry that there are a few businesses that are actually focused on customer satisfaction. Thank you Big Al's!!!

This is my preferred Mazda location even though it's an hour away from me. It's a nice and updated…read morelocation. They have a large waiting area with plenty of drinks and snacks. Juli has helped us multiple times. Both my mother's used GMC Acadia and my used CX-5. She's always super nice and helpful. If she isn't able to answer a question she'll check for you. Brayden is great with financing and walks you through the entire process. He answered plenty of questions in the days leading up to my purchase of a used car on the lot. Highly recommend!

Apparently they didn't want to sell me a car. Walked around their lot for a while looking and was…read morecompletely ignored. I'll go buy elsewhere I guess.