Needed some watch batteries changed and they were able to do it quickly and for a reasonable price…read more This service is not listed on their website, so glad I called and asked!

I was there to replace the battery in my Dell Lap top, A latitude. I got the battery installed…read morepromptly in less time than they gave me, 1 hr they said. I took the lap top home and plugged it in to recharge the battery. After a few hrs of charging it showed zero charge! I got on line and checked battery issues. I ended up taking the laptop apart and taking the battery out after watching a You Tube video...it was easy....took the batter out, reinstalled it and made sure all was connected properly...it started charging again and showed the power cord in the BIos. Cost was 150.00! the betteries go for 25-30 dollars on line....I should have just ordered a battery for it and installed it myself and saved over 100.00 dollars! talk about a rip off! I doubt I will go back there for anything as the prices are outrageous. Then I had to disassemble my laptop at home to fix what they were supposed to have fixed for 150.00!

great products but AWFUL customer service. The counter rep made it non verbally clear to me that I…read morewas interrupting whatever else he was wanting to do. I requested a car fob battery replacement and a new key to be cut and he silently did so. Second key works great but when first usifob about 2 hours later it didn't work. Returned back to store and explained what was happening and was told by the same rep as before "what do you want me to do about it?". uhh, fix it! It was working with old battery at first visit (just bought the used car and wanted to start ownership with new fob battery). He said nothing, took the fob to back room and about a minute later came out and said he had used the wrond battery the first time. And that was that. No apology, no courtesy check to ensure it worked, nothing. I walked out and ensured it worked and drove off. Maybe he's the owner's son or something...

Has to be the worst customer service I have ever encountered…read more The representative's response was "S happens"

I needed to find a battery for an old watch. These people were wonderful, they helped me track it…read moredown and even had it in stock. Customer service was great. And the prices look decent too. Definitely a better experience than the big box stores. We will be back.

So I bought a high end Diehard battery for my truck 2024. Less than 6 months and battery was…read moreuseless. They replaced the battery. That battery died Less than a year later. They won't replace it saying the had replaced the battery once and will not replace it again. My point is it is not the consumers fault that they are buying defective batteries. Never be back.

They have everything. When my security system had a low battery alert, Batteries Plus had what ADT…read moresaid I needed (a 7 amp battery). When I looked to put it in, the battery was too big. I took a picture of the old battery, and they realized it was a 5 amp battery. They got me the right battery, and I was finished before my wife could help move stuff out of the way.

My mom needed the batteries replaced in her car key fobs, so I drove her over to the fields eartle…read morelocation. The guys working were very friendly and helpful. Also masked up. We were in and out in no time and the best part is the will replace the batteries for free for life! They also have a great selection of light bulbs, all different types. I definitely recommend this store.

I had a terrible experience with Batteries Plus. I ordered a key fob, and it took three weeks…read more still don't show. had to ask for a refund. then had argue with guy to get all my money back.--way longer than expected. When I went to another store to get it programmed (after confirming over the phone that they could do it), they refused once I arrived. I wasted 45 minutes driving there for nothing. It seems like every store has its own rules since there's no consistent policy. Very disappointed with the lack of professionalism and poor communication. The Miller Lane and Bellbrook stores need better management. will never shop there or any batteries plus

My phone needed repair. I took it here and Brian took great care of me @ no charge! Saved me from…read morehaving to buy a new phone.

really a wonderful staff. I went in with a configuration problem. they figured it out in a couple…read moreminutes. they replace batteries for me before and will keep this old cell phone alive. thanks Mac

Walked in with my 96Yr old Mom's old cell phone that was stuck in an update loop and Alex wa whelp…read moreto take care of it within 5minutes! Incredible and kind service! Definitely recommend!!

I saw Joshua at the heincke location on multiple occasions for headlight issues with my car. Being…read morea woman determined to fix it on my own... He was extremely patient and kind, explaining all the possibilities, teaching me what to look for, and how things worked. 100% recommend Joshua and his location. Friendly, professional and knowledgeable. Turned out mazda released a service bulletin and I need my ECU flashed. But I'll definitely be a loyal customer for all my car needs at this location. 10 out of 10 would recommend!

These folks saved my day! I had a full day of appointments and a dead battery…read more... My neighbor got the car started so I could get to O'Reilly's. Tyler L. Helped me and could not have done a better job . Because of the make and model of the car, they could not install it at the store. He called his buddy that had a shop in town, made arrangements for me and I was on my way! Thank you Tyler, your professionalisms is appreciated. Cynthia Sagraves Realtor Coldwell Banker Heritage