After a frustrating experience with a previous shop that failed to fix my car (2011 BMW 328xi), I…read moredecided to take it to Specialty Motorwerkes. From the moment my car was dropped off, the staff was professional, helpful, and friendly. They took the time to explain what was wrong with my car, what needed to be done, and why. I really appreciated their transparency and communication throughout the entire process. Not only were they easy to work with, but they also completed the repairs quickly and efficiently. Now, my car is back on the road and running well. I couldn't be happier with the service I received. Update: It's now been about 2 weeks since I got my car back and everything had been working fine, no lights on my dash whatsoever. Unfortunately ,my car broke down (went into limp mode) again. So, they fixed general issues, just not the issue causing it to breakdown. I thought about taking my car back but when my father called the first thing out of their mouths was talking about a charge for looking at it again. This being the 2nd shop I had taken it to and the 2nd time I was failed by a shop, I didn't really have the means to spend another few thousand on it. Very upsetting, I was considering this shop to be a go to for me.

Perhaps the new 'Specialty' is trying to rob customers instead of doing a fair service at a decent…read moreprice? DO NOT look at reviews older than a year; that's apparently the prior owners who actually worked with honesty and integrity. My van went in with what I already confirmed was 2 bad relays, a bad fuel pump, a leaking power steering pump (Toyota used ATF back then, which is highly corrosive) and a dead alternator from the PS leak. Unless you supply external power, it was key dead. With power, all primary safety items such as, lights, front wipers, signals, blowers front and rear, power windows & locks, buzzer, horn, and the radio work. The cruise control does not work due to an illuminated BRAKE on the gauge cluster disabling this for safety. I believe it's the emergency brake lever needing tightened, and a weak brake cable that might need replaced soon. On a bottle the van cranked started ran and held idle without issue. I- like many- assumed this was the same shop as it used to be. RUN! AVOID!! Dalton called a week after it was dropped off (and the van NEVER moved, the tires aren't marked by chalk but I confirmed their drop off position visually) and proposed orally $1197, (I repeated it twice and wrote it down) to replace the fuel pump, fix the AC (provided it didn't need an evaporator, oil to convert to R134- a common and uncomplicated process if the a/c system leaks have been remedied). I was highly concerned they didn't see the obvious ATF coating everything stemming from the PS leak, but Dalton said they'll go ahead and do the fuel pump and adjacent electrical, with the PS leak and full A/C cost TBD. Not unrealistic with a 40 year old vehicle, I figured if it needed converted to R134, they would need to replace the accumulator, need a conversion kit, have to replace any leaks in the AC system... this section was indeed left open. However... he NEVER gave the quotes in writing at this point and by law I should have been entitled to those to see what he was saying on the phone. There is ZERO POINT putting another new alternator on without actually fixing the issue. NONE! He assured me on that 8/29 that he would be directly in contact when the PS issue was verified and quoted out. Nothing for nearly another week, so on 9/3 the van again was visually confirmed as not moved. I call for a status update. No mention of the supposedly 'approved' additional charges at that time. Nothing in writing... 9/4 he calls back and the 'initial' cost somehow went up to $1917 (again- nothing was provided or agreed to in writing at this point) and now we're looking at upwards of $3200 with no guarantee of the scope or scale of repairs- saying it may end up more. What was NEVER agreed to was the fuel system costs that only NOW SUDDENLY appeared after I rejected the $3200 quote. In their system he is able to manipulate what I supposedly agreed to, to show as "agreed" and checked off. That's right- his own software gives him the ability to back up his lies!!! PROFESSIONAL CON ARTISTS!! There are zero part numbers in their supposed 'estimate.' No labor times; no credits for overlapping operations (such as if you take of an alternator, the belts already have to come off). An honest and transparent shop will always be up front with you and disclose these things. Good techs make more money by being accurate and efficient with diagnostics and repairs... So just to recap: he is demanding $685.01 for a van that has NEVER had a wrench turned. He checked off without my authorization a $467.56 charge for "additional time you approved last we spoke." Dead lie here... So I proposed 2 hours plus tax to be done as-is where-is; there was a mutual expectation up until today that I'd have a van running, starting and stopping, and at least a full picture of A/C costs estimated for somewhere in the neighborhood of $1200 plus some shop fees taxes etc. Nope! Now he says I have to pay in cash (knowing this is EVIL!) AVOID AVOID AVOID DISHONEST PEOPLE

If you're questioning driving out of state or even hours. just know I did I left with EVERYTHING I…read morecame there for. Adkins Salvage has excellent customer service & products. Thank you Adkins Salvage!

Customer service is a big deal to me, and this place always treats me with so much patience and…read morerespect (despite the fact that I know much less about cars than I probably should seeing as how I use a car almost daily). They're a little bit further away than other places, but they do good work and have fair prices. They have a really sweet dog that is always there, too!

The warranties a headlight that went out two weeks after they replaced it! Everyone there is nice…read moreand honest about your car issues.

I wish I could give these guys a four or a five due to how nice the owner of the company is…read more However, after the issues I faced this rating is the best I can give. Went in for a catalytic converter issue to have them replaced when I got the truck back there was an air noise coming from underneath the passenger side, where the catalytic converters are. Went back to automotive two different times and they could not fix the problem.. This is on top of the fact after the first time I was there one of the mechanics backed my truck out of the garage and into a dumpster denting the back bumper. The owner after three times they could not fix the work that they did. that was $2800.

Highly over priced. Do not go here. They quoted $4000 and everywhere else quoted $2000. They are…read morejust bustin heads.

I was on my way back to Georgia and my car started making a strange noise. They were extremely…read morenice, and let me and my dog wait inside while they checked it out. It turned out to be a very simple and inexpensive problem to fix. They got my pup and I back on the road very quickly and didn't try to sell me a lot of unnecessary repairs. I am grateful that I had the issues I had near their shop, as I couldn't have asked for better service. I highly recommend them!

I traveled to Ohio for a funeral and on my way home, the engine light came on in my car. CarMax of…read moreMiamisburg was booked solid for a month. They sent me to Woodman's. Woodman's looked at my car right away and diagnosed a bad thermostat. My car was topped off with anti-freeze and he assured me I could make it to Knoxville Tennessee and get the repairs later. He wouldn't even let me pay for the antifreeze! I made it back to Knoxville just fine. My regular mechanic in Knoxville ordered a part and it won't come for two weeks. He also told me I can carefully drive my car until it is repaired. Woodman's are quick and they know what they are talking about.

This company is a joke. Unless you have a piece of crap car that you don't care about, I would…read moreSTRONGLY stay clear of this place. The owner has zero responsibility for the work they do and always blame you or the car for their poor lack of care. I took my BMW M4 here for stripped lug nut, which they were able to remove. Then they proceed to over torque the lug nuts where they almost stripped and I barely got them off with a 5 foot breaker bar! I paid them to lower my car which was quoted at 3 hours. They call me to pick it up and it "took longer and charged me almost 2.5-3X more than originally quoted. Their employees don't test drive the car after servicing to make sure what they did was done correctly. Instead they call me that my car is finished and as soon as I drove off to go home, the rear of my car made super loud noises going over bumps. I immediately turned around and they looked at it, and I believe said they forgot to bolt something back. Really professional... then my alignment was off, and I had to bring it back again... they "fixed it" with of course, no paperwork for the alignment to show the before and after spec sheet, and was still bad.. I waited a week if I could just live with it and it bothered me still, especially for this vehicle, it's not a junker. I made an appointment to come back for the 3rd time and they had my appointment time wrong which I was understanding and was going to come back, until the owner comes in and asks me what's wrong "again" and said "I'm pretty tired of working on your car". Is this someone you want to bring your vehicle you work hard for and pay a lot of money for a shop to work on? I told him to refund my alignment and that they over torqued all my wheels after mentioning this issue the 2nd time, but clearly nobody cares here. He got up and walked out and I had to get my refund from the front desk for alignment. I own a business myself, and would never treat my customers this way, nor blame them for something I did wrong and not fix my mistake. Poor business customer service and service in general. Steer clear of this place for your own good.

You get what you pay for…read more I spent $25,000 dollars of work restoring a barn find car. And agreed to everything they recommended needed attention. Upon picking up the car. The brake caliper failed a day later and had to be towed back. Expectedly I was angry, flukes happen and I get it but the failure happened on a part that is responsible to my safety. Even though I lost my temper at Dalton, he didn't yell back rather kept his composure and said he would prioritize my issue. Later that day Ricky the manager from Foreign Exchange gave me a call back apologized and accepted responsibility for the parts failure at no charge to me. THIS!!! Is what I look for in a mechanic! Everyone makes mistakes but not everyone stands behind their work and makes sure that you have a good customer experience getting things right. I will continue to do business with Foreign Exchange because they prioritize professionalism, believe in the quality of their work and when things go awry they warranty their work instead of putting the onus back on you.

Have a 97 Mercedes with some minor fire damage and called to see about getting it repaired…read more Unfortunately, due to the age and parts availability they were unable to help me. They did however absolutely go completely above and beyond giving me recommendations on who to contact that might be able to help. So incredibly polite and you just don't see this kind of customer service anymore!

Simon and crew are amazing at their work and just incredibly helpful - I've used them for years and…read moreI'll keep taking my cars there :)

I love A-Dayton Automotive! First- they are very friendly and helpful. I was afraid that I had a…read more$$$ repair job but, no- it was an easy fix. My wallet and I were very relieved. I have had the opposite treatment at other repair shops and I truly appreciated the honesty instead of a big bill. I am new in town and am glad to have found my auto shop.

Needed to replace the hood on my 2007 Colorado.. Walt's had one available and their price was…read morecompetitive. I drove to pick up the hood and they had pulled it off the and had it Ioaded in my pickup within a half-hour. Their staff is friendly and professional.

Would leave one star if I could... make sure you clean out your car completely and don't leave…read moreanything of value in it when you sell it to them otherwise they will steal it. Items in my center console less than one week after selling it to them, and when I went back to check the car, they said that they did not find anything and would not allow me to look in the car.