Thanks to the Dixon's automotive for diagnosing and solving some running issues with my Ram truck…read more It now runs like a top! Paul and Zack are very easy to talk with and clearly walked me through the vehicle issues. Very fair pricing and will trust Dixon's again for my repairs. Symon

I brought my 15 year old Toyota Prius in to analyze whether or not I should keep the vehicle or…read morereplace it. The apparent extensive diagnostic was impressive. My "brakes" "traction control" & "ABS" lights were on! They told me it was not my ABS unit & told me $2,600 would fix the brakes & I thought "I'll keep the car" because that wasn't too much! Less than 12 hours after picking up the car all the lights were back as well as the grinding noise! They bled the brakes several times but again less than 24 hours the lights & grinding were back! Now they thought the ABS might be going bad??!! But they said the brakes were safe. After taking it back the 3rd time they said the accumulator was bad & it would be $3,500 to fix it! This was exactly the position I want ed to avoid! $6,100 and I shouldn't have kept the car! I was referred to the owner who I told this was exactly the "good money after bad" position I was trying to avoid! The extremely unprofessional owner hung up on me intentionally 3 times! I wasn't yelling (or screaming obscenities) like I wanted to but the owning said he wouldn't help at all & hung up on me! One of his other employees thought he would help too by the way! Maybe this place is good for oil changes or wider blade installations but anything more complicated than that you want to avoid wasting your time & money. My UNSAFE (verified by another better auto shop) Prius still has all the lights & the grinding noise it originally did! That supposed 36 month warranty didn't last even 36 hours!

Honest and knowledgeable. Was able to get my vehicle in , in a timely manner and repaired also in a…read moreshort time.

I received excellent service for my car today! Very fair pricing and no upselling for things I…read moredidn't need! It was my first time to use their service; they will be my taking care of my car needs from now on. I also like that they are a local family owned business. Thank you, Tony!

Love Key!! We moved into the area about three years ago with our four Mopar brand vehicles. We…read moreinitially started out going to another area dealership for service because it was closer. Each experience was a complete nightmare, rude service department, messy technicians leaving greasy handprints you know the drill you have been there. I decided to try Key for a regular scheduled maintenance; oil change and tire rotation etc. I am so happy with Key and will never go to another dealership as long as I am in the Dayton area. I was treated with respect and kindness. The service writer listened and asked appropriate questions and never talked down to me. I was actually greeted and had a pleasant conversation while waiting in the comfortable waiting area by Mr. Tobey himself. He even thanked me for coming in. In subsequent visits everything from making an appointment for service to the drivers that brought me home when I needed to leave my vehicle has been amazing. Everyone is kind, respectful, pleasant and great experience. Key Chrysler, Dodge, Jeep and Ram you have a life long customer!

they're technicians don't know how to use a torque wrench. transfer case fell out of a vehicle…read more another one almost did. they don't take care of their employees and they falsify logs. nothing but a bunch of shady sketchy stuff going on over there. would not recommend.

We took our Mercedes suv to have an oil change and back wiper repair. We were charged almost $80…read morefor the part for the wiper plus labor. The part was less than $40 at three other parts places. We will be using another repair shop from now on.

I was in Troy visiting family this month and my brothers truck decided to break down on me. I ended…read moreup calling around and took it to Prather Auto due to the location and the fact I didn't want to spend my week using Uber. I was so happy with this shop, the customer service was great and they got my brothers car fixed quicker then they quoted. The price was cheaper then what other shops had quoted me over the phone. Overall I was impressed by their Shops work and overall customer service. I would highly recommend to anyone who needs their vehicle fixed. Shops here in California are usually overly priced, I felt this shop tired to help me out as much as they could.

stopped at Stan's after having a flat tire, spending three hours out in the freezing cold snow the…read morenight before! And gentlemen approached me! I told him what happened. I needed some help! He said no problem, give me just a minute he had customers waiting, I didn't wait more than two minutes for another gentleman to approach me to help! took the tire out of the back of my SUV, took it inside and took care of me! Highly recommended!!!

Just moved to the area and car broke down. Rodney at select auto was the only shop I could get to…read moreanswer the phone. Within 15 minutes he sent a tow truck to get my car. Great service, nice guy, fair prices. Rodney replace my starter without any additional bogus services bring pushed. My fiancé and I felt very comfortable dealing with Rodney. We will return.

My car started acting up on N.Dixie & I thought it would die right there so I pulled in to Jamie's…read moreand they were so great to work me right in! My car was overheating & leaking antifreeze. They replaced the shreded belt AND repaired a slow leak problem I had been having with one of my tires. For not having an appointment, they got me in & out quickly. Car ran great afterwards and the price was really reasonable.They were all so helpful & friendly too.

A+++ European car auto mechanic! Thank you for taking good care of me and getting my car hooked up…read morewith a new water pump, oil change, and belt change.

Max and his staff are amazing top quality work no surprises they went above and beyond to make sure…read moremy girlfriend's jeep was ready to go another 100000 miles give them a call there reasonable quality parts and in my book the best around won't go anywhere else and you won't find anyone more honest when it comes to your vehicle thanks max and your crew

D o m did a great job on fixing my 2004 Honda Odyssey that my cost and my front end control the…read morequality of the work was great , thanks

Dom and the Team at Big Muffler has fixed my car multiple times. They have great service great…read moreprices and very trustworthy. I had a shop quote me $2500 to repair my exhaust. I took it to Dom and it was $200 job.! I would highly recommend this place to anyone needing they offer. They are great at what they do. just had my car stall out at the stop sign. Called them and took it in They immediately found out the issue and got it taken care of for a great price today!