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    Paul's Garage

    4.2 (5 reviews)
    Closed • Closed

    Services - Paul's Garage

    Auto brake repair

    Auto engine repair

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    Renz Motorworks

    Renz Motorworks

    (3 reviews)

    WARNING!!!! Do NOT USE THIS MAN!!!!…read more Lorenz came to my home and told me I had a simple oil leak and towed my car to the "shop" on a Friday. We had some bad weather and he stated that they needed until Wednesday to complete the job. I paid him $40 for diagnostics and then $150 for the tow. Then sent $550 for parts. I also got a rental for 5 days through budget rent a car which cost me 500$ Wednesday came and it wasn't done. He said it would be done Thursday. I got the rental another day. Another $68 and $15 extension fee. Friday came and he said it's still not done. So after a week I have paid over 1k and it's not done. He promised it would be done the following Tuesday by 8pm. I returned rental that morning. At 9pm when he didn't show up he texted that he was done but there was still an oil leak. WHAT!!!!! He said he had parts and needed until Monday. Monday morning I asked him if it was going to be completed as promised and he said no. He needed til Wednesday. So 13 days he has had my car and it's in the same condition. I just had enough and sent a tow truck to their shop to get my car. When tow truck arrived it was at someone's house. They told me it was a mechanic shop. It's a random house on a sketchy neighborhood and my car sitting in front untouched with snow covering it still. He misled me as he had a shop. He just paid google bc he was the first to pop up. I trusted him and he lied several times. I am now at a mechanic shop hats legit and have had to get ANOTHER rental car for the week. This guy has lied and set me back almost 1500 and my car is in the same condition as it was 13 days ago. Do not trust him

    Great. These guys are wonderful. They came to my house and fixed my car that I had already paid…read moreover one thousand dollars to another place. I can't. They were nice and answered all my questions. Any service my car needs in the future will be taken care of by Reno motor work.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (19 reviews)

    Made an appointment to get tires changed. I dropped my car off an hour before my appointment time,…read moreand an hour and a half *after* my appointment time my car is still in the lot. They could have at least called to let me know there was a delay so I could reschedule. I've come to this location several times and aside from slightly high prices I haven't had any issues, but I'm not sure I will return or recommend this place. They did call me a few days after filling out a survey to try and remedy the situation, so I appreciate the effort after the fact. I totally understand that things get busy, just would have appreciated a heads up so my schedule wasn't thrown off.

    I had an appointment with Firestone because I saw a coupon on their website for a FREE brake…read moreinspection. I arrived for my appointment at 11 and explained to them that I was hearing sounds from my rear brakes. They drove my SUV, then pulled it into the bay. As I watched the technician, I saw that he was doing everything but inspecting my brakes. None of the wheels were removed. After about an hour, I explained to the attendant that I have another appointment at 12:45. The attendant explained that he was writing up my estimate and that there were so many issues that it would surpass $7k. I told him, "What do you think the value of my 2010 Ford Escape is?" He replied, " I'm not a car salesman. At this point, after writing up my estimate, he said that I owe $10 and some change for the diagnostic. I then said, I asked for a FREE brake inspection, not for a diagnostic of my SUV, and I'm not paying you anything. At this point, he slid my keys over the counter to me with attitude, as if I was complaining about $10. I told him that I'm complaining about the service that I didn't ask for. I highly recommend that anyone not visit this business. They're trained to see who falls for this and to make as much money as they can.

    Paul's Garage - autorepair - Updated October 2026

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