This dealership went the extra mile! I found a used car…read moreonline and asked them to help me surprise my son with it. They arranged to pick us up at the airport and even helped video his reaction. All of the staff that we encountered there were great. CR and Nicole really hit it out of the park. Thank y'all so much!

I regularly rely on Yelp locally and when I travel and I rarely write reviews and prefer to share…read moreonly the good ones but I had to write this because of how astonishingly bad our experience was with Town & Country Ford in Madison TN. Yesterday my husband had an awful and very EXPENSIVE experience with Town & Country Ford. It cost us almost 5k and left us with more problems than he'd had before he brought his truck into the service center. Because he's the calm one and I'm more prone to anger, I'm posting his Facebook review here: "Just want to warn anyone in the Nashville area that needs service on a Ford vehicle to avoid Town and Country Ford in Madison. I wish I had looked at the Google reviews before I took my truck there. I have never seen so many 1 star reviews of any business before. After taking my 2014 F250 there for services, most of which I now doubt it needed, I have more issues than when I took the truck there in the first place. Including a now non functional radio, a check engine light on and a misfire in one cylinder. None of which were present before the service and which the service manager said they will not take responsibility for. I spent close to $5,000 for bad service with a bad attitude. Avoid them. Worst experience". A quick scan of their reviews says it all: Town & Country Ford in Madison TN is littered with one star reviews. There's lots of choices for car and truck repairs in Nashville, do yourself a favor and choose a service center who stands by their work.

To say it was an experience is well, correct. We initially visited Kia to just look around. This…read morewas back in December. We were told numbers and deals but we were not ready then. We said we would be back if we were interested. They understood and welcomed us to return. The sales associate who helped us then was "David Beasly". Fast forward to this month, as one gets their tax returns, we inquired to return to Kia and see what the numbers were now. We seemed out David once more and he intended to help us get my car of my dreams. It was a stressful week honestly trying to get my car but David and "Bubba" spoke with us about all our options and really went the extra mile to help us get the "2025 Kia Telluride". In the end we triumphed!! I am super happy with my new car and do recommend Greenway Kia in rivergate

I received a give-away event flyer in the mail that showed I won $2500 cash. Called and got…read moreconfirmation that yes indeed I had won and needed to go to Kia of Rivergate to claim my money. Got there and was told that actually everyone gets that code and that the actual numbers are different than what's on the flyer. My actual winnings? A $5 Walmart gift card that a guy pulled from a 3" stack. And I wasn't the only disappointed customer there. I'm not sure what their marketing dept is thinking. They're luring people there with the promise of a cash prize and then ending up with a bunch of angry people who never want to go there again. Dishonesty and scam advertisement is a terrible way to do business. Good luck Kia. You've lost any future sales from this unhappy customer.

If I could rate this place a 0 I would. We bought 2 vehicles here and have had nothing but problems…read moresince. The motor in a 2021 truck blew up in 18 months after purchase. Will never buy another car from here again.

I went and looked at cars in the rain, which was my mistake. After a few good days of rain, I had…read morethe chance to look underneath my 2021 truck and it is completely rusted out. They assured me they had all great reviews and are a small company that does not want to sell cars that are in bad condition. This place is the worst and I would compare it to buying a car from the dad in the movie Matilda.

Chris was amazing newer car sales man , he did not press us into just any car , but a car my young…read moresister could afford with kids . We was little bit process but only due to our payment and no one fault but our own. Definitely recommend him and send referral his way! Update this car was financed on Friday & now it's Wednesday not even a week later and now my sister owes a car note !!! But haven't even had the car a week ? Haven't even been paid again so read your agreement people ... that's not bi weekly . Wanted 3,600 & now not even a week later another 200 for a note payment . That's high way robbery ? Like we told Chris she get paid FRIDAY !!! Can't even get a check yet and want more money ???

The staff was incredible and quick. We found our perfect vehicle and they got it in our price…read morerange. Will definitely be back. Ask for Daniel, he's the man with the plan!

Was looking at a Camry; had an agreed upon time that I showed up for. Got done with the test drive…read more& told the guy I needed a few minutes to check the CarFax & make a phone call. He wouldn't even let me get off the phone before he left on another test drive in the same car & ended up selling the car right in front of me to the other person without letting me give him an answer. Owner is a hustler & a shark; take your business elsewhere.

I barely leave reviews, but I gotta say. I fell down on my luck last year and needed a ride. I…read morefound another car sale online. Checked out there site found a affordable truck for me. Upon arrival to lot I was greeted by a gentleman Ricky Molina. He was very professional, informative, spoke to me with compassion and concern. We were able to come to agreement on down payment and monthly payments. Now I have a super nice ride I can afford, and I feel like a friend when I need another ride. I HIGHLY recommend going there and at least talking to and checking the cars out. Thank you guys

I purchased a 2022 Silverado 2500 HD truck. Within 2 weeks the transmission showed to be going bad…read more Upper manager Brian MacNeal refused to fix it saying because I changed the 17" wheels to 20" wheels without calibrating. He claims that caused the transmission to go out within a week of changing. Local transmission and motorsports specialists, along with AI are all saying NO WAY! Carmax, your greed is blinding you to basic good customer service. We will tell everyone to never trust you.

CarMax sold me a 2022 Silverado Truck 2500HD. The transmission showed to be going out within 2…read moreweeks of purchase. Service Manager John Mears told me they would get it fixed since it was within 30 days, then upper Manager Brian MacNeal overturned that and refused to honor their 30 day warranty by replacing the transmission saying it is because I changed out the 17" tires to 20" tires without calibrating, and that is what caused the transmission to go bad within a week of changing them. All experts are telling me that is not true, along with AI searches. They are just being greedy trying to save themselves some money. They have lost an entire family of customers on this one! We have been purchasing from them for 15 years. They are not the same company.

BEWARE! Business falsified contract then filed a civil suit claiming I owed them almost $2000 over…read moremy actual balance. I never received subpoena and had no knowledge of court date since their lawyer never responded to my request for more information regarding the debt. Found out there was a judgment when a sheriff showed up at my house. In process of filing a motion to have the default judgement set aside due to this company's illegal and immoral way of operating a business.

Landon keeps deleting his account and making new ones to get rid of reviews. So I posted this…read moreagain. Landon the apparent owner of this location is the biggest duchebag I've ever ran into. It blows my mind how he is still in business. He had the wrong location listed on the Apple maps. When we showed up trying to find the location the very respectful lady on the phone already knew where we were... It added an additional 20 minutes to drive back the way we came to arrive during traffic. So a total of 40 minutes wasted. I was informed I needed to have the insurance company name and contact in order to rent a vehicle. Upon arrival Landon told me that was wrong. (4pm on a. Friday) He informs me my agent needs to send a document proving I have insurance... their office was closed. We get around the insurance part and I ask for a few bucks off for the time and gas for driving around the city since the address is wrong. He then proceeds to cuss me out and yell at me how I was something from nothing. That he pays a company to keep the addresses up to date. And as an owner of the business, it's not his fault it's wrong. And the proceeds to tel me to F off and get out. I'm glad I decided to book a van for a trip that ended with me having three cars carpool because Landon is a terrible excuse for a business owner. The girls there were nice and you could see how uncomfortable they were with Landon.

I bought my car a few years ago from this place. First of all they did not fix the GPS feature and…read moreI still can't use it! It was a rental and they did not fix it before selling it! Second of all, they told me it had NOT been in any accidents! I went to trade it over the weekend and found out it had been in THREE wrecks prior to me purchasing it! A friend of mine bought a vehicle from them and paid cash for it. It broke down a few days after the purchase and they would not fix it! This is not nice business practices! I would NOT send my worse enemy to them! They should be put out of business!!!!!

I have purchased 2 cars from 615 Auto Sales in Hendersonville and have been very happy with both…read more My mother purchased a car from their dealership and loves her car. My daughter also bought her SUV from them. The sales people are friendly and work hard to make things happen. The guy in the back I think his name is alan is very cool. I recommend this store. They have cars that are nice and they're not old pieces of junk.

You should literally never, EVER purchase a car here. Especially if you're in desperate need of a…read morecar, because they will salivate. It's my fault that I didn't take my time with this, but these predators sold me a car with a backup camera that does not beep when you are getting close to something, and a lock system that does not sound the horn when I lock the car. Upon further inspection, I found a hole in the driver's side floorboard. My trunk opens even when the car is locked and I have to simply hope no stranger discovers it. They have smooth, fast talking people in there that signed me up for every unnecessary service that comes out of my car note so now I'm paying hundreds and hundreds of dollars a month with about $98 total going to my actual balance. This car is literally impossible to pay off, and I'm thinking about driving into their front window and doing a tuck roll out the car before it hits and leaving it there. Just kidding, of course. But, that's how frustrating it is knowing that they got me. Once again, my fault for not doing my due diligence. But I do want to warn anybody else who may see this as a viable option. Go anywhere but here. They have you ring a gong when your purchase is complete- that is the Gong of Death.

This was without a doubt the easiest purchase of a car ever!!! Dawson was so very helpful and it…read morewas a stress free purchase! If you're looking for a great buying experience Dawson is your man!

First, this review is an HONEST ACCOUNT of my experience with this company and my knowledge of the…read morebusiness from the point of view of the buyer. MY OPINION IS NOT FOR SALE. As I was reading these bad reviews, it was truly frustrating. So many of the problems people have written about were THEIR OWN mistakes. 1. When looking at online pricing, read EVERYTHING written on the website and in the terms of service that might impact the price. If they say the price may change if you don't finance with them, then expect a higher price. 2. Tell them before you buy that you want to take it to YOUR mechanic to look over. That is standard in the used auto business. If they say no, leave. 3. Warranties are only as good as the people offering them. I never buy a warranty. A car purchase is a major investment. Why wouldn't you do a Carfax to see how many people have owned the car or if it's been in an accident? Why wouldn't you, if at all possible, not contact the previous owner? Sometimes that is not an option, but sometimes it is. 4. Establish your budget before you go and hold to it no matter what a dealership person says. If they talk you into something you end up regretting, that is your own dang fault. 5. Most of all, NEVER fall in love with a vehicle. You ALWAYS have to be willing to walk off the lot. Negotiate the price you want, give them your budget, and if they cannot meet it, then leave. 6. The responsibility to get the deal you want is SQUARELY ON YOUR SHOULDERS. If you go to buy a vehicle and you are unprepared, then you must take responsibility for your mistakes. 7. NEVER spend hours at a car dealership sitting in a lobby or waiting on some manager. YOU are the buyer. If you don't get immediate help at every stage of this experience, tell them you are taking your money somewhere else. Remember, ALL car dealerships, whether used or new, are going to try to get as much money out of you as they can. In our 35+ year marriage (at the time), my spouse and I had never had a credit card or bought anything on credit except our home. It wasn't that we had a bad credit score, we pretty much had NO credit score. These people took a chance on us and gave us a good deal on a great car, and financed it. That was about 10 years ago. It is a beautiful vehicle. I still own it and it has run beautifully ever since. I did all of the things I mentioned above and got a good deal. Our credit score is now more than 800 and we have been able to buy our forever dream home. We could have never achieved that if this dealership had not taken a chance on a couple who previously did not believe in financing things. We had always paid cash for our cars, but this was a car I wanted that was a little out of our cash price range but still fit our overall budget. Of course, there was a short battle of give and take as to be expected; I don't think they were expecting a disabled old grandmother being as tough on them in negotiations as they were on me, but we quickly fell into a comfortable relationship of mutual respect. I would buy from them again in a heartbeat. HOWEVER, I would NEVER expect them to give me anything. Any advantages or deals I want I WILL HAVE TO TAKE, and that happens by 1. being prepared, 2. doing my due diligence,, 3. having my own mechanic do a thorough check of the vehicle, and 4. sticking to my budget no matter what anyone there says. Oh, and NEVER discuss your credit score or give them ANY financial information other than your budget until you are at the point of sale. Your credit score, your salary and your financial information IS NONE OF THEIR BUSINESS until you are at the point of sale. ONLY THEN do you provide them with only what they need to complete the sale. And, NEVER provide financial info if you are paying cash. Most of all: you MUST be willing to walk away. THAT IS THE FOUNDATION ON WHICH YOUR EXPERIENCE IS BASED. Always Always ALWAYS be ready and willing to walk away.

Wonderfull people and Ekco was super helpful getting me into a new car! We get all of our cars…read morethrough them!