1. Car Care Xpress

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Dearborn Heights, MI

Car Care Xpress

5.0 (2 reviews)
Open • 9:00 am - 6:00 pm

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Services - Car Care Xpress

Fuel system cleaning

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5 months ago

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6 months ago

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The team at Redford Auto Repair and Collision is amazing. I recently needed extensive work done on…read moremy vehicle and I needed it done quickly. I travel for work and it's important that I have reliable transportation. They were able to pick up my car promptly with their own towing service, assess the issue and give me a fair estimate, and perform the work all before the end of the day. I cannot recommend Redford Auto Repair enough. They are prompt, professional, and their service is top tier. This was the third or fourth time I've sent my car to one of their shops and the work and service is always great and consistent. Their financing options also made this process easier. I truly feel like they care about their customers and that's why I will continue to trust them with my vehicle repairs. Do not hesitate to give them a call, they're really the best shop around. I've been to other repair shops and nobody compares.

Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

Tel-Ford Service - Manger at tel ford service

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They call him honest Ed (The Owner) for a reason. His son Moe is a chip off the old block. Has…read moreexcellent techs. Quality work, fair prices. Napa Tony

The bottom line, if you value true excellence and professionalism, seek out an ASE-certified…read moremechanic and avoid this mediocre mechanic shop. This shop merely holds state certification--the bare minimum for safety--yet charges more than ASE-certified professionals, while delivering way below substandard service. I was so surprised by the fraudulent behavior of the over the counter staff, specifically the old man and his son Mohammad, engaged in what I consider to be deceitful behavior and their business practices are steeped in lies and dishonesty at this so-called Tel Ford Service mechanic shop. I initially visited their shop for a simple fuel pump replacement, a task that should have been straightforward. However, they deliberately sabotaged the brand-new part I had personally purchased, forcing me to buy an identical one from them at an exorbitant $567 markup. To add insult to injury, they charged me an additional $300 in labor fees. The old man initially promised to source a superior pump directly from the manufacturer, with the expectation of improved quality justifying the higher price. However, it became clear that he had simply ordered the same Napa Auto Parts pump that I had originally provided (the one he had vandalized). When confronted, he refused to speak with me directly, instead sending his son as an intermediary to feign ignorance. In the end, I was swindled out of over $860 beyond the original estimate. I think this mechanic shop is a den of thieves, and I urge others to avoid them at all costs. Few days later, I had to revisit them for a rattling sound came from the area supposedly repaired part, well within their work warranty. His son then had the audacity to suggest a $75 diagnosis fee, with no acknowledgment of their own error. The bottom line, if you value true excellence and professionalism, seek out an ASE-certified mechanic and avoid this mediocre mechanic shop. This shop merely holds state certification--the bare minimum for safety--yet charges more than ASE-certified professionals, while delivering below substandard service.

Car Care Xpress - oilchange - Updated October 2026

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