One of the best, simplest yet very delicious fast food restaurants I have tried. From their burgers…read moreto hotdogs to shakes. One great experience for sure and very enjoyable. They have amazing decor on the walls and the staff is nice and friendly.

Girl who took my order was exceptional! I loved the vanilla milkshake.Staff was very well mannered…read morewould definitely recommend.

Girl in drive thru tried to steal my change that I was due back. I won't be going back again.read more

Not going to comment on the food, except to say that it's decent for fast food. What I do want to…read moregripe about is a goofy policy here. Not sure if it's the case with Zaxby locations elsewhere. Came in this afternoon to have lunch with friends. My wife wanted a cup of water since she's not a fan of soft drinks. As we're concluding the transaction I said 'we didn't order a cup of pickles for a quarter'. She said they don't have a button for water, so if you order water they ring it up as a cup of pickles. I said, 'you're charging us a quarter for a cup of water?' Yup. Now, it's not about the quarter, but it appears to be really cheesy compared with others in the fast food space. C'mon, Zaxby's, you can do better than nickle and diming your customers.

I convinced my wife to try a small Italian restaurant we had seen many times. I thought it could…read morehave been a Mexican restaurant, and judging by the name it could have been. Casa Express had been a Pizza Hut I think and my wife had poopooed it until last week. What a good find it is! We have been back twice since our first experience there. The people are very inviting and the food is excellent. You'll have to try for yourself and see what a hidden gem it is. Side note: try the lasagna

Awesome pizzas!…read more However, my sister got sick from the shrimp dish she had. However the pizzas were delish. A good place provided you don't get seafood, I guess.

Always go to Pal's for the Big Pal with Cheese, Fries and a Sweet Tea when in Greeneville. Wish we…read morehad one locally.

Cheddar Rounds - remember that Wendy's commercial where they said, "Where's the beef?", well I have…read morenow tried the famous Cheddar Rounds and I am asking, "Where's the cheddar?". Cheddar should not be the first word in the name of this item as there is so little. A better name would be, "Bit O' Cheese" as I could only find a small bit of cheese in the round. I am not impressed, so I am confused why people line up for them. I had a bacon biscuit that was ok and the gravy biscuits were ok. The food was not hot, it was warm if that. I will not get up early again for a Pal's breakfast!

Cook Out...what are you trying to be? If inconsistent is your goal, stop - you've achieve it. If…read moretasty is your goal, stop - you're not going to get there the way you're going. I've tried a number of Cook Outs across Tennessee. Greeneville's location is, by far, the worst. At this location I can't tell if they are closing the doors for good and just want to get rid of things before the doors lock, or they've just opened for the first time and have no idea what to do. My experience at other locations creates a glimmer of hope at the Greeneville location, but when I try it I am typically left wondering how this location keeps the lights on, but the long lines prove me wrong time and time again. Please, let me help, Cook Out. If the burger patty is crunchy, it should not be placed on the burger. If sauce is to be added, please don't try to add enough sauce to overpower (or maybe soak?) the dry, leathery patty. Just get a fresh patty and use that one. Yes, it's fast food. Yes, you should try to work with expediency. No, you should not do so to create a mess in creating, wrapping, and packing the food. While you may have decent shakes, I remind you that Sonic and Dairy Queen are far, far too close for you to rest on your laurels at better service. If you've read this far and are looking for food recommendations, I recommend you go to Pal's, just a short drive down the road.

Burgers were seriously overcooked and DRY! I'm diabetic so I always ask multiple time to make…read moresure it's Unsweet tea but yet again it wasn't! The speaker used st the drive thru is horrible and had to say my order 3 times only to have it completely screwed up!

We have ate and retrieved takeout food from panda express. In general the food is affordable,…read morereasonable amount of variety and fairly quick service. I wish they would offer more non spiced foods. If you are in the mood for casual Chinese food this is the place.

Opening day I went in that evening to pick up dinner for my family. I ordered through the app,…read morewhich was pretty easy. I got to the restaurant about five minutes before my order was supposed to be done. When I walked into the restaurant, it was very clean. The staff was very friendly. I gave my name and my order was ready, as ordered. when I got the food home, my family and I agree that the food was delicious. I will be ordering from here again.

As far as chain burger joints go, it's one of the best. The selection is vast and the drink…read moreselection is incredible. The shakes are a decadent desert all their own. The smashburgers are my go-to burgers from this place.

After waiting 10min for the 1 car in front of us to order, it was our turn to order. Guess what, "…read moreplease wait" for taking our order. 10min later and repeatedly trying to get someone to take our order, we just left. Horrible service.

They may not be like "real" roast beef sandwiches but they have always been weirdly addictive to…read moreme. I love the Jamochas.

Opened 1.5 hours late and was rude about it when I asked. The guy at the window seemed angry.read more

My visit was awful today the girl where u pay first window was mean I don't know what her problem…read morewas id rather go to different McDonald's

It's hit or miss here. Some days the service is quick and some days you're waiting way too long for…read moreit to make sense. The food is just what you'd expect to get from a McDonald's.

I felt like the employee at the drive threw was rushing me,,and when I ask for cool whip on my…read moremilkshake,,they put a dot the size of a quarter,,,not happy!!! what happened to customer satisfaction,,,

If you're craving a Blizzard, prepare to weather a full-blown ice age before you even get to place…read moreyour order. I waited 20 minutes just to be acknowledged, let alone fed. No greeting, no update, no apology. Just pure apathy from a team that seemed allergic to urgency or customer service. This isn't a fine dining establishment. It's Dairy Queen. Fast food shouldn't feel like a hostage situation. The lobby looked like it hadn't seen a mop in weeks, and the staff looked just as unmotivated as the melted sundaes sitting under the heat lamps. Save yourself the frustration. Drive a few extra miles, hit literally any other place, and you'll be happier, fed, and still have some dignity left. Greeneville deserves better.