One of the best, simplest yet very delicious fast food restaurants I have tried. From their burgers…read moreto hotdogs to shakes. One great experience for sure and very enjoyable. They have amazing decor on the walls and the staff is nice and friendly.

Girl who took my order was exceptional! I loved the vanilla milkshake.Staff was very well mannered…read morewould definitely recommend.

I say not today it's Saturday about 1 o'clock sandwiches were lukewarm. The bathrooms were filthy.read more

The service, food and ambiance is conducive for families and others wanting to meet and talk. The…read moreindoor playground keeps young kids entertained in a safe environment while family members and others are conversing.

Being from Connecticut and only having stayed in TN twice, I have never been to a Cook Out. I did…read morehear a lot about it from Southern word of mouth, but they are definitely a regional chain that operates in the South. If there's any in other regions of the nation, I'd love to know, especially if they ever end up in the Northeast. So after I was taken to a Bible Study, my brother finally took me to my first Cook Out. For those back home who visit the South, don't sleep on these! They will definitely fill for a cheap price. How cheap you ask? Two tray meals will only set you back $16 and change. To compare, I had to pay almost the exact same price for one meal at WingStop where I live! And for how much you pay, these actually pretty good! My brother had the Double Tray with a chicken quesadilla and hush puppies. Mine was the BBQ Tray with the cheddar bites and the walkin' taco. The barbecue is about as good as it gets for a chain restaurant, and the meal is miles better than any McSad's you would go to. The walkin' taco I needed a spoon to eat because that's how you get inside the bag. The cheddar bites could be better, but they're still about Wayback Burgers quality of food which isn't a bad thing at all. If this is how your typical Cook Out gets, then you got a good regional chain anytime you make a trip to the South.

Cook Out...what are you trying to be? If inconsistent is your goal, stop - you've achieve it. If…read moretasty is your goal, stop - you're not going to get there the way you're going. I've tried a number of Cook Outs across Tennessee. Greeneville's location is, by far, the worst. At this location I can't tell if they are closing the doors for good and just want to get rid of things before the doors lock, or they've just opened for the first time and have no idea what to do. My experience at other locations creates a glimmer of hope at the Greeneville location, but when I try it I am typically left wondering how this location keeps the lights on, but the long lines prove me wrong time and time again. Please, let me help, Cook Out. If the burger patty is crunchy, it should not be placed on the burger. If sauce is to be added, please don't try to add enough sauce to overpower (or maybe soak?) the dry, leathery patty. Just get a fresh patty and use that one. Yes, it's fast food. Yes, you should try to work with expediency. No, you should not do so to create a mess in creating, wrapping, and packing the food. While you may have decent shakes, I remind you that Sonic and Dairy Queen are far, far too close for you to rest on your laurels at better service. If you've read this far and are looking for food recommendations, I recommend you go to Pal's, just a short drive down the road.

The pancakes and biscuits are made to perfection! Like who brings out melted butter this place does…read moreand the pancakes were crisp and fluffy with each bite!!!! The biscuit was mouth watering, Don't sleep on this place! Icing on the cake the staff were so great!

Wow. This is the place! Everything is homemade and was…read moreawesome. Not sure how they can even do what they do for the price! This is one of those places you would miss unless you're really looking for it. We sat at the counter and everything was prepared right in front of us. Mary served us and Sally was the master cook making it happen! Great job girls!!!! Keep up the great work!!!

Girl in drive thru tried to steal my change that I was due back. I won't be going back again.read more

Not going to comment on the food, except to say that it's decent for fast food. What I do want to…read moregripe about is a goofy policy here. Not sure if it's the case with Zaxby locations elsewhere. Came in this afternoon to have lunch with friends. My wife wanted a cup of water since she's not a fan of soft drinks. As we're concluding the transaction I said 'we didn't order a cup of pickles for a quarter'. She said they don't have a button for water, so if you order water they ring it up as a cup of pickles. I said, 'you're charging us a quarter for a cup of water?' Yup. Now, it's not about the quarter, but it appears to be really cheesy compared with others in the fast food space. C'mon, Zaxby's, you can do better than nickle and diming your customers.

I would give 0 stars if I could. I ordered the $9 Lux Box at the Taco Bell on 3050 E Andrew Johnson…read moreHighway in Greeneville and it was a complete disappointment. The Cheesy Beef & Bean burrito had almost nothing in it -- mostly tortilla with a tiny amount of filling. It felt like I was eating a wrapped napkin. The two Chicken Bacon Ranch items were burnt so badly they were rock solid and literally impossible to eat. Not slightly overdone -- completely inedible. I basically paid $10 for food that went straight in the trash. For a place that's supposed to be quick and consistent, this was unacceptable. Quality control clearly wasn't happening tonight. Very disappointed. I won't be back unless something changes.

I had to stop eating mid dinner because the rice is literally un chewable. I don't know if it means…read moreit's uncooked or overcooked but the rice is just pure hard. I don't know if I'm eating rice or a brick.

I felt like the employee at the drive threw was rushing me,,and when I ask for cool whip on my…read moremilkshake,,they put a dot the size of a quarter,,,not happy!!! what happened to customer satisfaction,,,

Absolutely the worst experience ever! Waited over 30 minutes to be served cold food on a dirty tray…read moreby a gentleman who never washed his hands between cleaning up the tables and walls then handling our food! This was a mobile order placed for eat in several minutes prior to our arrival. Not like it was complicated...7 dollar meal deal with chicken and a hot dog with 2 tenders. Why would this take 30 minutes? Also, I believe it's probably a health violation to handle food without washing your hands after having them in a dirty bucket of cleaning solution and the bucket being left on the counter where food is being served! Just saying....never again!

Crazy Good Sub Shop... Subway, Jimmy Johns, etc. and all wanna be's should just all shut down. Ya…read morecan't compete with JM. Great stuffed sub with all the trimmings. The Jersey Juice can't be beat. Five Star service and very clean. Terrific crew, very professional and very kind. I had the Italian Sub with added Turkey Breast... Killer

We r long time fans of this store since the day they opened. We are also…read more DV Military and share & spread the food to many. On 8/4/25 i grabbed a giant sandwich, our usual but a dif style. I ordered bread with Rosemary parm for a loaded combo added bacon all Mikes Way & 2 brownies. $21.12. Approx noon Got home and was shocked: white bread, not sure of meat, dripping with oil And a Large...... it was horrible. Three half away as my dog wouldn't even eat it. I noticed there r lots of New Workers going threw motions but not much else. Now: 8/8/25 $46.71. Miltary I brought a dear friend with me for linch, to go. I ordered my normal (praying) 1- Giant Original Italian with Bacon on Rosemary Parm. Mikes Way of course & 6 Brownies for g'babies. Because of last bad experience i watched. First bread (Giant Ordered) Was little. I reminded this person i ordered a GIANT. He said, this is a Giant. I asked why bread was so small. And was shocked by answer: He told me the "bread puller" didnt pull hard enough. Now store was busy and my Gf was with me, my treat, so i chose not to get goofy or cancel order. I did suggest politely to a young girl they may way to re-educate new staff and teach ur "Bread Puller" how to pull dough. In case the New Staff is unaware a Giant is advertised as 14-16" long and Always received that. Unless, the Owner is Loosing $ and trying to cut costs should now be done via false advertising, mis-informed staff. We r Big Fans of Jersey Mikes, we Appreciate the props they extend to our Military. But the Owner should wake up and Teach ur New Young Staff or be Honest with public especially ur supporters. We shall see!!