They were quick and professional and honest. I took my car in for oil change and I will be going…read morethere from now on.

Fair! Reasonable! Professional! Quick.! Thing I liked best…read moreis they did try to take advantage of an older woman!

Rick's Automotive is GREAT! The service is great, the repairs are great. The overall experience…read morereminds me of those old school auto shops that were honest and cared about people. They have done several repairs for me and each one was completed in a timely manner with NO issues of any kind. I have never had to come back about any work they did. They know what they are doing. I always recommend Rick's to my friends. One item that really stands out to me is the courtesy rides back to your home if you need to drop a vehicle off, and then picking you up to come get the vehicle. Like I said, the service and professionalism at Rick's is second to none. I have had a couple of conversations in the lobby with people that had other shops mess things up and then they came to Rick's and everything was figured out and fixed with no problem. If you want a GREAT shop you can trust to do it right, you want to pay a fair price, and you want to be treated like a friend, then go to Rick's.

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

From the owner: At Crown Auto Sales & Service in Springfield, MO, we’re your trusted destination for complete…read moreautomotive repair and maintenance for all makes and models—domestic and import. Our ASE-certified technicians specialize in engine and transmission repair, brake replacement, diagnostic testing, oil changes, air conditioning service, suspension work, and electrical troubleshooting. Whether it’s a check engine light, unusual noise, or a major repair, we deliver clear answers and honest recommendations every time. We believe car care should be simple, transparent, and affordable. That’s why we offer financing options through EasyPay and Snap Finance, helping customers get the repairs they need now and pay later with flexible plans. Every job at Crown Auto is done with precision, using quality parts, advanced tools, and expert workmanship to ensure lasting performance and reliability. Our mission is to provide dealership-quality service without the dealership prices, backed by honesty, reliability, and genuine customer care. From routine maintenance to complex diagnostics, we make sure every vehicle leaves our shop running smoothly and safely. Founded in Springfield, Crown Auto has built its reputation one repair at a time—through integrity, quality, and dedication to our community. Visit us today and experience professional, friendly, and dependable automotive service that keeps you on the road longer.

Wendel is professional, communicative and expedient. He made himself accessible during the holiday…read moreand we have never been more grateful. He was very fair with us on price and explained why, what and how long on repair which made us feel at ease. He is trustworthy and honest! Grateful he picked up the phone and was our resource during a stressor on a holiday. He repair was completed in a timely manner as promised and we are 100% satisfied! Many blessings to you Wendel!

mr wendal Stewart has not fixed my truck . He has $1500 and my truck keys . he refuses to answer me…read moreand give me back my keys and money.so don't trust him

Friendly folks. Very reasonable with cost. fixed right. No complaints. They have worked on my…read moreBlazer twice and I have been very happy with the outcome on both occasions. Super nice couple. Will be back in the spring for more work.

These guys were great! We don't live in the area, and had problems with a windshield wiper on the…read moreway to Springfield. Dan took one look at it, and knew what the problem was. He made several calls and found a part for our old car in a junk yard. He gave us a very reasonable quote, then we went to the aquarium. Dan called to let us know she was ready before we were half way thru the exhibit! The junkyard gave him more of the mechanism than he needed for the repair, so we went home with some small extra parts. Awesome experience!

These guys are everything you want out of shop! My wife and I were on a road trip to Texas and had…read moresome serious car trouble. They had us diagnosed and back on the road in no time flat! The honesty and understanding was second to none! Shops like this should be the norm but unfortunately they are not. They turned a terrible day into a much less terrible day of travel! Hope you guys see this because you were really awesome! Thank you!

Clints is a run of the mill local mechanic shop. He doesn't do inspections, and his diagnostic…read moretesting is limited, but if you need an oil change, tune up, or some brakes put on this is the place. I'm sure they do larger engine work too, but it's a very small shop and I'm sure they like getting cars in and out quick for maximum profits. It seem some services are pricy while others dirt cheap. You can rely on one thing for certain though "honesty" and that goes a long way.

These guys are awesome! They are the best in town if you have a classic car that need engine work…read moredone.

Never use them I paid $50/ for a complete tune up, afterwards car still didn't run correct. Found…read moreout few weeks later, it was my pcv value. Which I was also told that checking that is part of a tune up. So not sure why they didn't do what I paid them for, so I called to ask them why they didn't do the job right. And Norm, I believe is the owner, just hangs up on me! That's real good business isn't it? So that told me they knew it was bad and just took my money and didn't fix anything!

Was in for tire service and they were able to get everything fixed on my tire really quick and…read moreefficient

This is a great company! I have had my cars serviced there regularly over a 10 year period. I…read morerecommend it without reservation