Service 5/5 Election 5/5…read moreValue 5/5! Ok so you walk in, and get greeted! By Richard himself, or his assistance, and selection is just awesome and prices are good! From baits to reels to rods to life baits and fish attractants, it's all here. Plus service is top notch, what else could you ask for? Geez! Thank you for such a complete all in one store! Items are all well stocked and organized as well. Easy to browse for things, or just ask and the staff members are all helpful! Must come here for supplies!

Richard's Fishing Tackle is the place to go if you want knowledgeable and friendly service. I came…read morein looking for gear to take my son out fishing for the first time, and they went above and beyond to help. They took the time to walk me through choosing the right rod and tackle, showed me how to properly set up the line, and even shared different techniques to make sure we had the best chance at catching something. Thanks to their guidance, my son and I had a great first fishing trip and even caught a fish! I really appreciate the patience and expertise--they've earned a loyal customer.

Came here for some items to fish at the pier. They have some items that were a lot cheaper than big…read morechain stores, which was great; they were name brand too. The store is not that big, but they packed in a good amount of stuff in there. The worker was nice. She spoke limited English though. Parking was plentiful.

I never knew the store existed until a quick google. I needed a new jigging rod no one had in…read morestock but this little gem had what I was looking for. The store is small but pack full of gear! Glad I found them!

Been here many many times…read more Wait times are long but the staff do their best to churn through the crowd. Staff are mostly chill and helpful.

I called the Pasadena location and asked to speak with someone in the archery department and was…read moreput on hold for an hour. No one ever helped me. So I called the West Covina store and was put on hold for 30 minutes and I gave up. I went to the Pasadena store and a customer was yelling at the manager cause he left his id there after having had purchased a gun. He was angry cause no one had the forthought to call him to let him know he left his identification there. Your employees are not very professional.

2-3-2026 This is my…read morefirst time at a Bass Pro Shop, and I was overwhelmed, needless to say. The taxidermy is beautiful, and I had no idea they would actually have live fish inside their building. It's a remarkable establishment. It felt like a football field inside. This is definitely THE place for outdoor enthusiasts and folks who fish, hunt, camp, and so on. They have BOGO 40% Costa sunglasses. I ended up getting a 3-piece utility box crate. Customer service was standard, but I was mostly taken away by the beauty of nature, and of course, I had to donate to the conservation fund. I'll have to do more research on what entails, but there is so much to dive through and explore here.

Very disappointed. Looked forward to checking out this shop…read morewith my son as we both love fishing. I took my son to get his fishing reel restrung. He was mocked for having an old reel by an employee. Won't be coming back.

Ceasar, Mike and the team there are really good dudes. If you're into speed or slow pitch jiggling…read morethis is the place. Good inventory and even some specials that they have in the shop. It's really an Airsoft place but the saltwater fishing department here is really good. I make a stop here at least once a month. Check out some of the airsoft stuff as well. I don't need another hobby but it's fun to look.

These guys are definitely are the best, hands down! Quality work and top notch products! Highly…read morerecommended!!! Thanks for the super tight spooling job on my Maxel, awesomeness!!!

Juan in second floor. Excellent service. Thank you Juan…read moreThis place is very well decorated Price are good Wide selection of sporting goods

I had a really frustrating experience at Bass Pro Shop today. I waited almost two hours at the ammo…read morecounter just to be helped. When it was finally my turn, the employee refused to even run the California ammo eligibility check on my driver's license. The reason? My license shows my city as "Rancho Cucamo" instead of spelling out "Rancho Cucamonga." This is a standard DMV abbreviation because the full city name is too long to fit on the license. Instead of simply running the check and letting the system decide, the employee said he didn't want to process it because the city wasn't spelled out fully. Waiting that long just to be turned away for something printed by the DMV was extremely frustrating. I understand stores have to follow California laws, but refusing to even try the check after a two-hour wait felt unprofessional and like a waste of a customer's time. Hopefully Bass Pro Shop improves training and customer service at the ammo counter so others don't have to deal with the same experience.

My wife and I stopped by Dick's today, browsing through several different departments…read more We hadn't planned to make any purchases, however when walking through the sneaker department, we were approached by a sales representative, Dylan, who greeted us with a very friendly smile. He asked whether we were looking for anything in particular and immediately offered to assist. My wife explained that we were just browsing, but also said that we might be interested in a lite weight sneaker for me. Dylan explained that there were several good options in different brands and offered to assist. He was so nice and helpful that we agreed to see what's available. Long story short, Dylan took the time to show us several different brands and types, then worked with us on size, width, styles and colors. We inquired about the availability of Velcro as opposed to standard laces. In response he showed us a special shoe lace that quickly secures a sneaker with minimal effort. Dick's has such a wide ranging selection of sneakers which had previously discouraged us from taking time to sort through all of the many options. If not for Dylan's friendly and professional assistance this would likely have been just another fast pass through the department. We very much appreciated his assistance without a hard sell or feeling any pressure to make a final decision or immediate purchase. We purchased New Balance sneakers, Lock Laces and a tee shirt. Date: 12/7/25, 3:36PM, Store: 932 Trans: 9702 Frankly, this was equal to the best customer service that we've experienced anywhere we shop. Will return to shop for my wife's sneakers shortly.

I tried to give Dick's Sporting Goods the benefit of the doubt, but their customer service is…read moreterrible. I asked an employee for help finding an MLB baseball, and he rudely just pointed over there before going back to what he was doing. I was still completely lost on where to find the item, so I decided to leave. I ended up buying the baseball at Big 5 instead, where the customer service was excellent. I'm not going back. I would prefer to go anywhere else.

Got my first firearm with Oscar E. He answered all my questions since I'm a first time owner. He…read morewas informative and patient. They have a good variety and great pricing.

After 29 years on and of purchasing with Turner's Outdoorsman I made a purchase with Ammo Brother's…read morein Cerritos two weeks ago. Reason: I paid cash for 2 handguns , 2 background, after the 10 days I was told they needed 30 more days more for background, at the end I was told by employees to just pay for another background again and see what happens? I even did a live scan $50. I the had to wait for my $1,000 to be sent via mail from corporate in Rialto and that took weeks, I felt like I was a 2nd Class Citizen. I called Ammo Brother's in Cerritos and I got all my questions answered by Martin the Store Mgr., ask for him if you want a quick professional experience. I was considered a "Undetermined", Turner's Outdoorsman does not deliver to "Undetermineds". Ammo Brother's #1 - Martin #1

Pro fisherman store with a person running it on a high level. Knowledgeable, no BS, sells good…read moreequipment which I consider best bang for the buck and gives good reliable advice on the subject matter. I'm customer for years! Not a store for the ones who just want fancy expensive things to never use them. This is a real thing!

The service is bad i went in there and asked the worker for recommendations sculpin bass hooks and…read morethey told me to buy a bunch of stuff but i realized that you didn't needed them. And the price is good but im never going back again.

Top notch training! The entire staff is professional and helpful. Marty leads the way with his…read moreexpertise and knowledge, guiding you on whatever security-related path you are on. I highly recommend this academy and will utilize them again in the future.

1 star is even to high. This place has gone down in quality!!!! I would pass this place and look…read moresomewhere else. Every time I have come into this place, it is always a head ache! most staff do not know what they are doing. They offer classes, then do not let you park in their parking lot!!! street parking is 2 hours and they said park there anyway. A security training center that tells me to break the law. What kind of quality are they putting out in officer.