Awesome sandwich made by Carlee. This place is great- wasn't expecting one in Maryland.

The staff is always friendly and excited to be at work. The dining area is always freshly cleaned, and the food has always been amazing! My son gets The Bobbie every time and always satisfied. I try to get different offering and I have yet to be disappointed. read more

it was an amazing experience highly recommended. Kay was wonderful and personable. The food is really good and the dining are is well light and clean read more

Always good food. Good service in a quiet ambience every time I go. The workers were very nice.

Been coming for years and they are still TOP NOTCH in ANNAPOLIS. Meat, veggies and bread are fresh. So good and the people are so courteous and kind. The place is always clean and is updated read more

Food was excellent and worth the price but could not take advantage of "New Customer" coupon and wasn't able to get help from very busy staff. Promotion was why we came. read more

Amazing service! Joyce was amazing! I love the impossible sandwich! The restaurant is clean and they play great music! read more

The chicken cheesesteak and French fries are wonderful. Service is impressive; all servers are courteous and the restaurant is clean. Highly recommend! read more

We were short on time so decided to stop in. Only ones in the place and no workers behind the counter. After 5 mins I looked around and saw a woman working in the kitchen. She was talking to someone else. She turned to look at me, turned back around and walked away. She didn't say one word to us like " we'll be right there" nothing. After waiting 10 more mins with no service, we just left. We'll never go there again. read more

Kaitlin and Joy always great customer service. I love Capriottis. Great service and food. Cherri

Ate here yesterday. Broken AC, so it's 83 and humid as a sauna in there. They had just mopped, and I kid you not it smelled like used toilet water. Watched a couple customers come in and walk back right out. If we weren't so hungry, we would not have stayed to eat. Food was mediocre. The meatball subs all fell apart. I ordered a cheese steak, it was okay, but I've had better. Other Capriotti's locations are better overall -- and they should really have a portable AC unit when it's 95* and 70% humidity outside. read more

This place is awesome. A friend who lives nearby recommended Capriotti's for lunch. We were very pleasantly surprised. The menu is pretty big. Lots of sandwiches of various types to choose from. Everything is freshly made. And delicious. I got a simple chicken cheesesteak and it was great. The people working at the counter were crazy friendly and professional. We had a pretty large order and they go tit all done quite quickly. Even though we had a takeout order the place has a lot of tables and was not too noisy. Probably nice to eat in if you want to. When we're in the area again, this is definitely a must-go-back-to place!! read more

Good service, food just took a little long. overall, the ambiance was good along with the food.

gr8 food friendly people. Very clean fast food spot. Menu was ample. Anytime you want a sub this is it!

It was actually hotter inside the restaurant than it was outside, and it was over 90 degrees outside. The takeout order was not correctly prepared. One sandwich was gloppy with 3 times too much coleslaw and no cheese. One was prepared with mostly dark meat turkey and no coleslaw. All in all a bad experience and we will not be back. read more

I ordered a sandwich online and it was not made as requested. I spoke with Joy, the manager the next day and she immediately said, how can I fix it. That is good customer service. Kudos to Joy. read more

Service is abismal. Asked after 20 minutes about my order of two BLTs and got the worst attitude from the woman running orders. She told me with much sass: "you see all those people who just came in? They were mobile orders. So they were ahead of you. So yea. I know." read more

Very quick and efficient service!! Shop was also very clean with super fresh ingredients used to make our subs!!

As a Doordasher, I have always had good experiences. I also had the opportunity to eat here and found the sandwiches to be really fresh and high quality. read more

Absolutely the worst cheesesteak I've ever had. Tried both the wagyu steak and classic and was so utterly disappointed. Basically bit into a salt ball on untoasted bread. With that being said, will be back tomorrow to try again. read more

I was familiar with the original Capriotti's in Newark, DE (friend of a friend's family business), but heard mixed reviews about them once they franchised in the 90s. We found a location near to where my buddy was moving in Annapolis, so I had to give this location a try. For me, there's nothing better on the menu than The Bobbie. Glad to see theres now the option to have The Bobbie served hot (vs the traditional cold), which I absolutely prefer. It's a Thanksgiving Turkey sandwich (to those who are unfamiliar), but they slow-roast real turkey so the taste is exceptionally good and authentic. So you've got turkey, stuffing, and cranberry sauce on a sub (served hot or cold) with a little mayo. It won "best sandwich" awards for a very good reason. And to be able to eat this anytime of year, not just the holidays, is awesome. BUT, the one thing these franchise locations can't duplicate: the bread. The original DE store had crispy Italian bread for sub rolls, and I've yet to encounter one that can even come close to that quality of bread. Like a bagel shop outside of NY/NJ, they'll say it's the water that makes it taste different and un-duplicatable. (Or do they just cheap out and get cheaper mass-produced rolls rather than ones from an Italian bread/bakery?) Either way, it detracts a bit from what could be an absolutely epic sandwich. Still, if you haven't tried one, you really must. Crusty bread or no, it's worth the trip. Oh, and get the "small"...that's a normal sized sub, cut in half, like you're used to. If you get any larger, expect to share or have leftovers! read more

The vegetarian cheese steak is sooo good and the fries are my favorite! I ate ALL of it!! read more

Capriotti's Sandwich Shop - Sandwiches Near Me - Annapolis, Maryland

Excellent Service! Food was excellent! Ambiance excellent! Everything 10/10 very caring and helping with my two under two!

Everything I enjoyed the service, and the people are very nice At my first visit i got free treats. read more

The best cheesesteak I have ever ever had and Joy is amazing! We got the Waygu with onions and mushrooms and it was delishhh

I cannot complain about their subs, but I can complain about their on-line ordering fee. I ordered 2 sandwiches on-line and paid on-line. Picked up my sandwiches and when I got home I tore the receipt off the bag and noted a $6.40 online ordering fee on a $25 order! Sorry, that's BS! read more

Capriotti's Sandwich Shop - Receipt - Sandwiches Near Me - Annapolis, Maryland

I ordered a delivery salad from the Forest drive location. What was delivered was an absolute joke. A few hand fulls of lettuce and tomatoes with the equivalent of 3 slices of peppered ham doesn't seem like the "Italian meats" in the description. As well as I asked for no cheese because of dietary issues - it was covered in cheese and the wrong dressing was provided. $15 for this is a joke and your store should be embarrassed by this - after I removed the cheese this is what I was left with. read more

Capriotti's Sandwich Shop - Salad with "Italian meats" after removing the mound of cheese that wasn't suppose to be there for dietary reasons. - Sandwiches Near Me - Annapolis, Maryland

Horrible bc I only tried bc Firehouse subs closedNear by. What a mistake 1st the person that made my sub was smoking a cigarette outside. Sub barely has any meat. Very disappointing all around. read more

I was second in line, yet it still took almost 10 minutes to submit my order for cheesesteak. When I got home and tasted the cheesesteak, it was far below expectations, bore no resemblance to the picture, tasted bland and there was almost no cheese on it. I have had better results from most other delis even Subway has better cheesesteak than this, at a better price. Never again. This was the Kent Island location. read more

Well somehow my review got deleted even after the Calriotti customer service contacted me. I have eaten at multiple units of this chain. Including this one. In the past the sandwiches were fine. This time however the experience was horrible. We ordered the $23 cheese steak with mushrooms and onions. Sadly the sandwich was overcooked to the point the meat was tough, no real cheese left and honestly couldn't find the onions and mushrooms. They were not busy. Only one other table and he had been served. As someone who has owned sandwich stores the chain needs to look at the personnel. Be careful what you order. read more

They gave amazing customer service. The staff was very helpful will definitely be returning.

I visited 3 days ago for the firat time. I was greeted by staff immediately but didn't know what I wanted. The place was empty so I had time to joke with who turned out to be the manager. I told her I didn't like a thick sub, too much bread, and she offered to gut the middle out. I had no clue this could be done. I ordered the 6" chicken and cheese. After paying I decided to sit and eat since the ambiance was nice. The meat was falling out of the sub as I ate. The sandwich was very good! The manager told me it'd been hard to keep staff at this location so maybe that's why all the bad reviews. I held back a star until my next visit. I want to see what service I get when the manager's not there read more

We never pass up an opportunity to have a Bobbie. Hands down the best sandwich ever created! 10/10

I went here a couple months ago and we ordered online and I picked up. It wasn't until we were away that we noticed our order was wrong. We double checked the recipe and food and It was wrong. But I had gotten my salad but It had salad slime In It and was not edible. It was the nasty black wilted leaves. So I left feedback on their website and the manager got back to me and assured me It was a bad day (they also weren't wearing masks all the time or appropriately). She offered me a replacement meal and said It would be in a book behind the counter. I was hesitant and time went by. Today we tried again. Ana we entered and there was a family seated eating and two people waiting. We thought this would be quick. We come up to the counter and we were not greeted. Just looked at. I told her that I had spoken to a manager that said my name would be in the book for a replacement meal. She looked and said there's no one with that name in the book. My husband and I were upset. I come her because they have a vegan meat option. My husband ordered a sandwich and I passed being I was a bit dissatisfied but didn't want to say more. She was nice and took the order and we waited. Waited 15 minutes. Four people were making sandwiches and It seemed slow. While we waited we saw a man of a different color come in the restaurant and she greeted him with a good afternoon and how are you. I felt maybe she didn't treat us the same because of our color and that made me feel worse. She also went behind the sandwich line and chatted up the sandwich makers. And then When we were called for our Order we were standing pretty close and she yelled our name loudly. The man that handed her the sandwich also wasn't wearing his mask correctly over his nose. We felt silly and took our meal to go. I don't think i will be back. Not sure what's going on. The sandwich was okay. Meh. read more

I used to be a HUGE Capriotti's fan. Their subs (cheesesteak) used to be quite a lot of meat. The sandwich I got today had hardly any! I wouldn't have gotten more beef in a McDonalds kids cheeseburger -- NO KIDDING. It really has almost NONE on it. They were also out of tomatoes, but I chalked that up to the current environment we live in today -- shortages are one thing, but if you can put enough of the MAIN INGREDIENT on a sub, don't sell it! I won't be back. This is my second bad experience with this particular shop and them being super super cheap. read more

Manager ringing us up had a attitude and didn't really care about helping us. It was like we were troubling her to ask for food but The other staff was very friendly and helpful. The sandwiches were really good better then local capriottis to me. Prices are definitely going up and the Turkey didn't have much on it for what you pay. Bread, cheese and lettuce isn't expensive so to pay 8 for a small amount of Turkey isn't great. read more

Bring back the Duos. Bobbie sub and a barbeque chicke. salad. That was welcome. . ..

Great costumer service and everything went well and the cashier was nice and made me feel very welcomed

Ordered sub on DoorDash Customized the toppings and sub Sub was not how I ordered it missing items included items I'm allergic to Won't be back as a customer read more

First time here. Great service. And good food! Will definitely be back to this restaurant.