Besides being way overpriced compared to other box stores Lowe's is unreliable. I stopped in to…read moreavoid an extra 30 minute driving only for them to not carry a very common item in stock. As a contractor, I can't be running all over town to get parts a big store like Lowe's should carry. Now I have to figure if I bill the customer or eat the time.

A HUGE shout out to Brittany H. in delivery/customer service at the Jordan Creek Lowe's. I had a…read morevery complicated issue with delivery of items that originated at a different DSM location. She made multiple calls on my behalf and even personally picked up an item from the other location so that my delivery of items could be complete. She took the time to sort through all of my transactions to ensure I had been properly charged/credited for the order. Amazing to say the least! I cannot express how appreciative I am of her going above and beyond to help me with this. THANK YOU, Brittany!

Took back a tree purchased from Theisen's that was brutally killed by an angry deer over the…read morewinter. They refunded my purchase price under their 1 year tree guarantee. Needless to say, I bought another one from them. Thank you!

Remember the old motto: "Ace is the place .......", well this is THE place for local pieces and…read moreparts. (Don't let the name on the building confuse you, they are now affiliated with True Value but it is still locally owned and operated.) I've been here several times for pieces and parts for various projects, and they have had my parts on hand. They are conveniently located off the 169/92. They have ample parking with easy access. Their staff has been very helpful. On a recent visit, we were in for some items that we ran short of, and, of course they had enough for us to finish. BUT, more importantly, we had an unusual design that we wanted to implement. I wasn't too sure if the right pieces and parts existed to implement our design. Surprisingly their staff got the visual quickly and was helpful in thinking outside of the box for searching for a solution. This rarely happens in the big box stores! It was very refreshing to talk with a staff that actually has worked on projects. We'll be back!

I love our local True Value store! The employees here are the most helpful people you can find -…read morethey are always willing to lend a helping hand, answer questions, give advice and they never judge or treat me different because of my gender. Once I brought an empty tank for my grill down to get refilled. I stopped in the store first to pick up a couple of things and pay for the tank, but a worker had already spotted the tank in the back of my truck and filled it up for me before I even asked - now, that's service! They have a nice lumber yard and a small repair shop for tools. The greenhouse always has a nice supply of flowers and veggies and trees in the spring and summer seasons. There is also a plentiful supply of items that can be rented - from chairs/tents to tillers and other machinery.

My favorite hardware store in the Des Moines area. They have an excellent selection of all kinds of…read morethings. They always have what I need. The staff is highly qualified and very helpful. It's an old school hardware store. I very highly recommend

The. Best. People. the antidote for spending too long in the big stores. You can wander or get help…read moreinstantly. If you've YouTubed a project and would benefit from a talk-through or just have an older home and no one else has your fuses/light switch plates/weird hinges, Miller is the place for you. Small, local & awesome.

I enjoy shopping at this store. The employees are very nice and friendly. I would hate so much to…read moresee this location close. It's a local store that needs community support

This True Value store is one of the closest hardware stores to downtown. It's easy to get to off…read moreof Grand or 63rd, but turning around a trailer could be tough in this parking lot. The store is really clean, and there were actually employees walking around being helpful. What I like about these sized stores is that you can find your way around and things are geared more to homeowner type projects instead of contractors or renovations. You want to come here for those smaller projects, or if you need advice on something in your house. I wouldn't come here to buy yards of topsoil or huge piles of lumber. For us, it was in and out in 15 minutes to buy a hose, some seed and fertilizer. Prices were good (be sure to check out their house brand - it was cheaper than the big brands), and I found the selection to be good as well. Oh, and they rent tools if you need them - especially garden stuff (like sod cutters or rototillers)

Excellent, knowledgeable, friendly service. They go out of their way to help. My wife and I go…read morethere first for anything in the way of hardware.

Several times a customer, painting, plumbing and more. Ace people were always ready to help, and…read morethey did.

My wife and I recently bought a Café in the neighboring town of Dexter. I have made multiple trips…read moreto this True Value for odd and ins. They have been so helpful every time! Everything from cleaning supplies to plumbing, they are willing to help and know what they're talking about! And yes, they ARE open on Sundays.

Best hardware experience I've had to date. Went in for a price quote to build a wood deck and I…read morewas afraid I'd have to drive 40 miles to Des Moines. Ben and Brad helped me with everything I needed, and made every effort to compete with the big name stores in the city! It was well worth it... Every time I had an issue, I only had to drive down the street for 1 on 1 help and expertise. They even refunded the lumber I didn't use to complete the project!