Made appointment and they never showed, no phone call, nothing…read more Original phone was answered, was told it could be one Friday if not the next. It was a small job, guess they just didn't want the business.

We had a small electrical issue, hubs could have totally handled but it had been on the honey-do…read morelist for months, and I finally had to call in the big guns. I wanted someone local, and preferably a smaller business who wasn't going to charge me and arm and a leg just to come out to the Forest of Wake! I called on a Thursday, told the lady who answered the phone that we had a light switch that was no longer working in our kitchen, but the second switch was. She asked me a few things such as the color of the switch, the type of fuse box we had, and she scheduled the job for the next day. The tech came out, literally spent 10 minutes there, tightened something and voila! We have light! The process was easy peesy and speedy gonzales. Although our job was small, I will totally call on Act Electric again for our electrical needs since they were so kind and easy to deal with.

Wow, what a nightmare! We worked with Kidd via a contractor, Barrow Building Company. Barrow…read moreBuilding Co. ended up being an absolute disaster, but Kidd Plumbing sent us an older, experienced plumber at first--everything seemed fine. As the project progressed, our renovation received a host of different plumbers who seemed less skilled than the original person. To make a long story short, they plumbed hot water lines to our toilets and outside faucets, cold water lines to our faucets, etc. It was only by sheer luck that we discovered that we would have been paying for hot water every time we flushed a toilet or used the hose! Multiple calls to the owner and two physical visits to their offices failed to get ANY response from Kidd. There are definitely other plumbers in the Triangle area that you can work with.

Very high trip charge. They were not here 15 minutes and while they fixed the project, the trip…read morecharge was excessive since they did not travel far. Also, no estimate - they just fixed it. Then, I got the bill in the mail, so was shocked with the trip charge.

The serviceman was polite and was careful not to make a mess while removing my faulty garbage…read moredisposal. He finished the job in a timely manner and everything is working properly now.

Great customer service and very helpful when answering my plumbing questions and concerns. Thanks…read morey'all!!

Great job, reasonable price, they found the issue, corrected it and resolved all issues with the…read moresewer and roof drain lines. Repaired basement wall leak, all in a 3 hour window. Call or email mail them 1st. Brian

So here is another follow-up on Kinan Plumbing, who I hired in Jan. 2026, made them return to fix…read moreit again after only a short time. What a couple of untrained, inexperienced couple of crooks. After 4 months I had to hire a 2nd Plumbing company to fix what Kinan didn't fix or rather didn't know how to fix. I was completely fooled when the 2 men who were Eastern showed up! One spoke English & interpreted for me. He seemed to be instructing the other on how to proceed. They were paid $400! I advise you not to hire them, neither seemed to know what to do, they shouldn't be working, probably don't have a license. Beware.

Outstanding work. They provided excellent customer service. Nakwan is very responsive and…read moreprofessional. They had to fix problems and finish work left undone by the previous plumber. We will definitely use them again for future projects.

Big shout out to Mr. Walker and his team! After calling a well known plumbing company in the city…read more(with no success at getting my problem resolved), I was referred to Executive Plumbing Company. Mind you, my issue surfaced on Saturday. I wasted time fooling around with the other company. When I reached Executive Plumbing Company on Monday, he immediately sent his team. The job was estimated to be completed by the next day. I am so happy to say, they finished well before the estimated time of completion AND the workers were so kind to me. Mr. Walker himself even showed up! Thank you again for fixing my major water line issue.

My dishwasher hose was leaking at the shut-off valve and I called Same Day to come seal it off for…read moreme. They scheduled for the next day (which was fine, I called at 4pm and the leak was extremely slow) and sealed up around the valve. The charge was $145 but I don't think that's unreasonable for in-home service. It's not like I'd be able to repair the thing myself. Unfortunately the next day I noticed the leak was still going, though much slower than before. The guy came out 2 hours after I called, and this time replace the tubing. He let me know the reason for the leak was because the tube was supposed to have a metal bit inside to keep the plastic firm against the shut-off valve, but this particular hose was installed with just plastic. The replacement for the tube and this particular visit was no extra cost, it was just included in the $145 I had already paid. No leaks since then, and I'm sure I'd use these guys again if I ever have another plumbing problem.

Just had Brad out to my office to fix a couple issues. He showed up when he said and completed…read morerepairs quickly, even with having to leave to get a replacement faucet. Was professional and polite. Would definitely use again or recommend to friends and family. Give them a call!

I am so happy that I researched and called Pipe Techs to fix our pipe in kitchen that burst from…read morethe cold during the night. Zach Boyd came out without a long wait and did an excellent job. It was a nightmare waking up Christmas morning to a flooded kitchen and his attitude and caring really helped.

After a 3-week saga with a new washer machine installation which had multiple ineffective service…read morecalls from a box store, an appliance repair outfit and the appliance servicer, the guys from Pipetechs came out within a couple of hours of calling them, identified the issue and solved it. Very efficient, polite and the price was reasonable. We were very impressed and grateful. I would recommend them.

We hired Joseph Rose Plumbing to replace our hot and cold water valves under our kitchen sink and…read moreto adjust our water pressure in our home. At the time, we also need a new water heater and asked them to give us an estimate for a new gas tankless water system while they were here. The two guys who showed up to do the work, were very professional, thorough and efficiant. The work that we hired them for was excellent and the cost to do this work was excellent - they were here for a couple of hours to complete the work and give us an estimate and charged us only $265. Another plumbing (Brown Brothers) company we hired to to adjust our water pressure (ONLY) a 7 months ago - were here for only 15-minutes and lowered our high water pressure way too low, charged us almost $500 - and it took them 7 months to bill us. Do not hesitate to hire Joseph Rose Plumbing for your work at your home. Also, I would like to add that the Joseph Rose technicians took pictures of ALL the work they did - before and after - and these were all included in their emailed invoice. That said, while Joseph Rose's estimate for a new gas tankless system came in a couple of thousand dollars LESS than the lowest estimate we recieved from other companies, we were very nervous about hiring them for this particular work because they didn't mention anything about pulling a city permit for the work. At the end of our discussion - the guy told us that they don't pull permits - this is the responsibility of the homeowner. He said you want us to pull a city permit for the work, it would cost $500, but a permit isn't required (for new installs and like-like-replacements). At the time I didn't realize that a city permit only costs $65 and the this work 100% requires a permit to be pulled. I found this out when I emailed Durham City inspectors to inquire. When I emailed Joseph Rose Plumbing why we were not hiring them for this job, they responded with "We install lots of gas tankless water heaters without pulling permits". Ethan did respond to my email to let me know that his office manager was new/still learning and misunderstood. If you are having plumbing work that requires a city permit - look elsewhere, none of the three other companies who gave us estimates required the customer to pull their own city permit for the work - let alone charge $500 if you wanted them to pull a permit. The $65 permit fee was worked into all other estimate invoices - we never even saw the fee.

These guys were great. They responded promptly, came right out and solved my problem. Everything is…read moreperfect now. They replaced two toilets and did a great job.