I went to buy some scrap wood from their bin in the back by the dimensional lumber and there were…read moreat least 3 rotes of wood that I simply didn't know what they were. So I go ask 3 different employees what it was and to my surprise and frustration none of them knew what it was. like how do you work in a lumber store and not one of you know what kind of wood you have in front of you?! Absolutely clueless, embrassing and helpless! sad just sad!

Staff is very helpful. They ordered everything I needed. They cut my boards for me before I left…read morethe store.

Best place to get lumber in town . I moved to Lacey about 10…read moreyears again and I went to this place to help my friend who was doing a new fence on his property and the experience back then was awesome, years later I had to do a deck at my own house and they were the first place I thought of , and they did not disappointed, they over deliver like always , with friendly knowledgeable staff , I do not own a mittersaw myself so the staff was nice enough to cut it to size for me, they cut about 12,6x4 ; most places like Home Depot or Lowe's only do a max of 3 cuts , take that corporate! It's the little things that count !

They have a large selection of lumber. Close to my house…read more they are able to deliver in the area . The yard it open to puck your load. , which they will load for you. I do need to puck out some sidding soon will go back . staff is helpful

Very busy showroom for a Wednesday morning. The ladies were exceptionally helpful! Thank you.read more

I've done 2 extensive remodels, 1 in 2001 and 1 in 2008…read more Both times all of the fixtures and bulbs came from Olympia lighting, and I had nothing but praise for them. Apparently, they are under new ownership. When I went in last week, the clerk made it abundantly clear that I am not only the dumbest but also very annoying. I will never go back.

I hired Granite Gallery to do an extensive remodel on my home...all new cabinets (2 bathrooms and…read morekitchen), quartz countertops, convert 1 tub/shower to a walk-in shower, and new flooring throughout. Gary (the owner) came out to take measurements and I discussed with him and showed him the damage to some of my cabinets including the upstairs bathroom vanity. When he sent me the rendering, I asked for a change to the bathroom cabinets from just cabinet doors to a door and 2 small drawers. We agreed to the change via email. When they came to do demolition, they left the upstairs vanity intact so that I had running water in a sink somewhere in my house. I planned to keep my original sinks from the bathrooms and one of the toilets but they discarded the downstairs sink and the top of the tank from the toilet that I was going to keep. I did ask that they provide new sinks because it was an error on their part but I did go buy a 2nd new toilet myself. When they installed the new cabinets downstairs (kitchen and 1 bathroom), the bathroom vanity only had the cabinet doors without the 2 small drawers I had requested. I was confused but thought it must not have been doable in such a small space since my new cabinets were NOT custom. Work continued and eventually they were wrapping things up...or so I thought. They brought the quartz countertop for the upstairs vanity but there was no new vanity yet. I called Gary and he said it wasn't included in the original order but he said he'd get that ordered. It was 3 to 4 weeks later that they were finally coming out to install the vanity, countertop, etc. as well as finally install the door/drawer pulls on all my cabinets. I work from home but was very busy in meetings that day so only checked the work after they'd left. That is when I discovered that the layout I had requested WAS possible so the upstairs vanity had the cabinet and 2 small drawers. I had paid for this project with an upfront payment of more than half the cost of the project, a mid project payment, and then a "final" payment as things were beginning to wrap up but before I realized they didn't have my final cabinet. I was then contacted to pay 1 final invoice for the upstairs vanity and the knobs/pulls...both of these items were part of my original order. I tried to stop into The Granite Gallery showroom to speak to Gary in person but he was out so one of the girls had him email me in which he attached the original rendering of the cabinets and pointed out that only 1 bathroom vanity was ordered and I agreed to it. In my response, I attached the email conversation where I agreed to a different configuration. I had also let him know that they didn't cut a hole at the base of that upstairs vanity for the heat to vent out into the bathroom. After more than a week when I hadn't heard back, I reached out again via email and received an email from his assistant informing me that Gary was out so she was receiving his emails and answering. She said that Gary had decided to write off the upstairs cabinet and to enjoy my remodelled home. I sent a response that the heat vent still needed to be addressed and I have been ignored...no response. Overall, the workmanship was good and the foreman was very helpful but the lack of decent communication and follow through on The Granite Gallery's part was horrible and now I feel like I've been blown off because they screwed up on the cabinet layout and I have it in writing. I would NOT recommend doing business with this company.

Bill and Kathy Tenino, Wa. Sure pleased with the product…read moreand installation of our countertop and backsplash. Scott the sales person was informative and did a layout and estimate of our kitchen design was spot on and we never felt pressured. Max did the template and installation was very informative and quality minded. Travis did the final templating of our backsplash and he spent a good deal of time with us was not in any hurry and really helped us with our decision process with the material we had left to work with it was a real pleasure to work with him. Our overall experience was great as we had never done this type of a project and felt as if we were helped at every step of our project. My advice ask questions and they will help. Thanks for the experience.

Eco Woodworks is an Olympia based woodworking shop that specializes in custom carpentry. They…read moredesign and create custom trim packages, cabinetry, wood door and window replacements as well as custom wood furniture. We had the pleasure of working with this company off and on for three years and their work is excellent. We have a heritage home and we chose Eco Woodworks because they offered a class in "do-it-yourself" restorations a number of years ago. We were so impressed with their workshops, we asked them to help with our window installations when we had to add the weather stripping. Top notch. Very professional. Friendly. Honest. Hardworking. Affordable. Excellent craftsmanship.

This is a group of artisans who deeply care about their projects. My job was tricky. The…read moregrout/sealer used was new to Eco Woodworks and it ended up being a problem. They were awesome. Resealed all the windows, came out several times to check on it. I'm sure they thought I was a huge pain, but they (Devin and Tom particularly) were AWESOME. The windows are beautiful. I live in the South Capitol neighborhood and the historic commission is very picky about windows here. I'm planning to use them again.

Top notch company. Delivered on time, the driver was courteous and very helpful. Everyone I dealt…read morewith, from the office staff on up were a pleasure to do business with

Yep... This is as good as it gets in customer service…read more This local Olympia lumber yard is not part of a big chain which means you deal with people who know stuff in their head instead of people who look up stuff in the company computer system. You can ask questions and get good answers. If they don't have what you need, they'll get it for you. It doesn't matter if your a consumer or a builder, it's all good!

They delivered and spread gravel for our driveway. The driver did a good job, but next time I would…read morehave the team of gravel spreaders help the driver spread the gravel.

A big shout out for this company and their excellent customer service!! I recently ordered some…read moregravel for my driveway. They were very accommodating on the phone with their delivery times and helpful with estimating how much gravel would be needed to complete the project. During the actual delivery, some challenges occurred but I am happy to report that Miles Sand and Gravel stood by their work and left me a very happy customer! Special thanks to Brian for his help in coordinating this project, Mark for scheduling the work efficiently and Melissa for always being so cheerful when I called on the phone! I would definitely recommend this company to future customers!