I went to buy some scrap wood from their bin in the back by the dimensional lumber and there were…read moreat least 3 rotes of wood that I simply didn't know what they were. So I go ask 3 different employees what it was and to my surprise and frustration none of them knew what it was. like how do you work in a lumber store and not one of you know what kind of wood you have in front of you?! Absolutely clueless, embrassing and helpless! sad just sad!

Staff is very helpful. They ordered everything I needed. They cut my boards for me before I left…read morethe store.

How disappointing we are with this company. One spent over an hour with front guy going over our…read morekitchen design. Never once did he say that these cabinets would not be assembled. I was ordering them not a contractor. This was a whole kitchen remodel. I get all the cabinets and they are in small boxes!!! 4600 dollars and I a supposed to do the assembly. Nope we had to return them they did. The one older gentleman in the front was saying how easy they were to put together. While thr kids In the back were saying they are a pain to put together. Then he offered to give me step by step instructions. So he gave me cabinets without instructions. So we returned them bought beautiful same white shaker cabinets assembled at home depot for less!!!! For less!!!!! Then we buy butcher block counter tops and we had to go and order another 10foot one left at the store cause we didn't have room. Went to go back a week later the suckers sold it to some other customers!!!!! The nerve they have. They told us we should have come back sooner. We have a 30 day hold! Now they can't get another one for 3 to 4 weeks! So very disappointed with this company! We have spent a lot of money at this company in windows, doors, and flooring! And this is the treatment we get!!!

We put a used exterior door at VJ's and sent it to be hung. In 2 weeks I called and they couldn't…read morefind it. Of course they don't have another and we can't match the rain glass we bought for the side window to match. Once you buy something pay for it and TAKE IT WITH YOU! I like the prices on trim, used windows, doors. Some appliances are also a deal. Found a widespread sink (not available thru HD or Lowe's) for a good amount. My biggest gripe was loosing/selling the door we had found with rain glass in it. They didn't even seem concerned. I either had to put a non matching door next to the rain glass side window or spend $1000 to get one to match. I learned my lesson- don't let it happen to you.

Best place to get lumber in town . I moved to Lacey about 10…read moreyears again and I went to this place to help my friend who was doing a new fence on his property and the experience back then was awesome, years later I had to do a deck at my own house and they were the first place I thought of , and they did not disappointed, they over deliver like always , with friendly knowledgeable staff , I do not own a mittersaw myself so the staff was nice enough to cut it to size for me, they cut about 12,6x4 ; most places like Home Depot or Lowe's only do a max of 3 cuts , take that corporate! It's the little things that count !

They have a large selection of lumber. Close to my house…read more they are able to deliver in the area . The yard it open to puck your load. , which they will load for you. I do need to puck out some sidding soon will go back . staff is helpful

They're affordable, have all kinds of niche items to meet my weirdo needs and the staff are always…read morehelpful with finding the goods and also for advising on how to get the job done. I will always shop local first..small business lifts up our communities.

Super well stocked hardware store, even by non-big-box hardware store standards. Staff is…read moreaccessible, helpful, and friendly. Realize there are two rooms to this store, the back room seems to be a lot bigger. So if you don't spot what's on your list in the room you enter from the street, go through the double doors & check the further back room. Or just ask one of the rather abundant staff, who will likely lead you to the appropriate section.

High quality paint for a much better price than SW. I worked with a painting contractor who liked…read moreusing Miller paint. I think this is predominantly a contractor driven store. Customer service has been fine for me but I also knew what I wanted. They did an excellent job color matching the color we had picked out from a different Retailer. If you were a homeowner DIY person you may not get as much helpful customer service information as some of the retailers like Lowe's or Home Depot but you will get a much better product at a much better price. So far I have no complaints.

Awesome customer service and outstanding paint knowledge. They helped me pick out colors for my…read morehouse, and were able to answer all my questions about their products. I even sent my in-laws there for their house painting!

Check your receipts before leaving the store…read more I like buying half dead plants. It makes me feel good I can save them plus they are always on sale for a good price. Last time I went the person at the register rang them all for a full price. I asked for a sale price and pointed to a sale sticker. They fixed it and said they didn't notice the sale sticker. I was wondering why my last purchase was so expensive when I bought only a couple of sale plants, 3 ground covers at a full price, and 2 different heavy duty tomato cages (green and silver). I was lucky I didn't throw away my last receipt. Sale plants were at a full price, I was supposed to have 2 tomato cages - silver at $7.97 and green $16.98 . Both of them were checked out at $16.98. I really hope it was an honest mistake. 3 stars because all dying plants survived.

It seems to be the norm these days that curbside pickup is not available during the posted hours…read more(9a - 6p or something like that). Multiple times I have gone expecting to be able to do a curbside pickup at 9am and the app says the service will only be available from 12n - 6p. Plan accordingly.