We rented no parking barricade from Aurora rents and it was a pretty easy process. I submitted a…read morerequest for a quote and they responded quickly. They were reasonably priced compared to other quotes I had received. Pick up and drop off was quick too.

Rented a concrete saw, couldnt get it started took it back and was blamed for flooding the machine,…read moreall I did was try to start the thing, mechanic took out spark plug and shoved it in my face saying "see its flooded" changed the spark plug and low and behold he couldnt get it started ! Very rude mechanic, bad customer service, i will rent elsewhere.

I'm kind of torn about what to give this place…read more I needed a truck on a Saturday morning to swap some furniture from my storage unit to my home. Uhaul, Budget, everyone was already booked up. Handy Andy gets bonus points for being able to accommodate me without an advance reservation. They also got us checked out quickly and charged the same rental fee as the other "big boys." The subtraction point is because the truck was an absolute junker. There was a hole in the driver's seat so big I could put my whole arm through it all the way to the floor. The truck cab was filthy. The cargo area floor was ripping up and there was no ramp. The truck was making a horrible noise - as if a belt was about to go. It felt like the suspension and shocks were totally shot. We had to be extra careful about using enough furniture padding and tie-downs. The place itself is an absolute dump. A literal junkyard. We left there wondering about the company's worker's comp history. There are tools hanging hap-hazardly all over the walls, multiple story shelves and an enormous crazy-hot totally open space heater that would have caught my pants on fire if I had been unfortunate enough to back into it while in line. The guys were nice enough and I did get a last-minute truck. But yeesh - what a rundown dump.

rhe concrete deal works but there's a guy there who looks like Temu Melvin from office space , I…read moreguess he's just miserable person and basicsally gave me ready mix. it was nearly that dry. might have been better then I wouldn't have had to dig it out so hard. upon return he said your are past the two hours and put fees on there. multiple times I was told to return it by five. never once was I told 2 hours. I said do what you gotta do. he was within a legal right so it is what it is. just expect a passive aggressive asshole when you go and you won't be disappointed

There are so many things to love about Columbia City, and the Southeast Seattle Tool Library is…read morejust one of them. I was replacing some parts on my car and needed a socket wrench for a quick five minute job. It didn't make sense to buy one if I could avoid it. This tool library saved the day. I showed up on Saturday morning and got the wrench I needed in no time flat. The tool was in amazing condition, and I was happy to make a small donation to keep things going. The people that run the tool library are also incredibly nice. Thank you for doing this!

We have been members for a couple of years and I just want to echo what everyone else has written…read more The tools are stellar and the volunteers are fabulous. I have not one negative thing to say. I thought I'd add that they have been wonderful to roll with all the punches that 2020 has thrown. Covid, wildfires etc., they've still found a way to get us access to tools safely when it would be so much easier to just shut down. Thank you!!! The most productive thing that has come out of this quarantine for us (other than our newborn :) is finally building and installing closet shelves and fixing up our yard before the baby arrived. Couldn't have gotten through the nesting process or kept as sane as possible without the tool library.

Great customer service, though prices have increased somewhat due to overall inflation. Nice people.read more

Interesting spot. Front desk is pretty salty. All the people that work in the back are super nice…read more If there was another rental place close by, I would go there but I'm glad to have a rental place close to home.

I'm leaving a review for the nice guys on Leary in Ballard. They said I could keep it until the…read morenext day instead of closing time if I just called them first. Turned out that I didnt really need it at all, and returned about 30 minutes later, without using it. They were so nice to void the transaction, not charging me anything. Very nice guys!

Warning: as of 2/03/21 the workers are not masked. If you are concerned about getting Covid19 there…read moremight be less lethal places to shop. The tool I rented was fine and the workers were nice, except for their disregard for customer safety.

These guys are the best! I wouldn't go anywhere else for your pressure washing needs. They promised…read moremy pressure washer would be done in five business days, it was done the next day. Very reasonable prices. Last time I went to Ben's, they tried to rip me off once they realized I was a residential customer. I had bought a nozzle from them the year before for $75, and the salesperson then tried to sell it to me for $170. I called him on it and he sold it for $90. I'd rather go to a place I don't have to worry about trust. Seattle Pumps has my business after 20+ years with Ben's.

I needed to get my pressure washer fixed and had trouble explaining the problem-I did not want to…read moretake my machine in because I have 45 stairs and the pressure washer is super heavy. Will, one of the service people told me to take a photo and email it to him. Will called me back within minutes and told me they had the part in store. When I arrived at the store, Will and the service team explained to me how to fix my pressure washer. I fixed the pressure washer at home and am so happy that Will and his team took the time to walk me through the repair. Excellent customer service.

I have been renting from Aurora rents for almost 20 years and they are hands down the best customer…read moreservice price and convenience. I cannot say enough about how helpful the staff is whether it's finding what you need or safely loading.

Thanks so much to Brandon who was extremely helpful with my rental of a carpet cleaner. Brandon…read moreexplain how to use the equipment and assisted getting the carpet cleaner to my car. I can't believe how much better my carpet looks and smells :)

Pacific Rim does it gain! Please bear with me and this little incident....I'm doing yard work, so I…read morewent to the big box hardware store (initials start with Ho) for some shears and figured since I'm there I might as well go to the tool rental and rent the lawn equipment that I need. Big big mistake. The person at the counter asks me for my Clear ID. What do you mean Clear ID? "You need a Clear ID to rent this equipment, its easy to fill out if you don't have one". I hesitate and say ok, I'm here, let's do it. First they take a photo (both sides) of my drivers license. Then they want my email address, home address, and phone number. Then they take a picture of my face. Then they insists on my social security number. We are now at the 45 minute mark, I'm ready to explode. We haven't even gotten to my credit card yet. The lady next to me is going thru the same thing to rent a Jack Hammer and she's ready to punch someone in the face. They then send a code to my email that I need to retrieve to enter into their dashboard and it FAILS. "I'm sorry sir, not sure what happened, we'll have to start over" This is the same Clear ID people that collect your data at the airport so they can sell it. This is such an intrusion and a waste of time and a real slap in the face. I tell the person at the counter "I quit, I'm outta here and I want all of my data deleted." He informs me that I have to call Clear and ask them to do it. %#^$%@$...I tell the lady next to me she can get that same Hilti Jack Hammer at Pacific Rim Tool Rental for about half the price. I know because I rented one there. Jack Hammer lady is already talking to Pacific Rim on her phone as I leave the Home Disaster exit and head over to Pacific Rim Equipment Rental, which is where I should have gone in the first place.. I walk in, Jim at the counter asks me what I need. I tell him, he asks for my ID and credit card. We are literally walking out to the tool yard in just over 1 minute!!!. The costs is actually less than half the cost of HD. Pacific Rim is my fav place and I've been going here for years. They're good people and no BS. Don't let your brain short circuit like mine did above. Take the time to drive 1/2 a mile and go where it's easy, save money, and you're appreciated. Sigh...

Pacific Rim rental has always been my go-to for various home projects; mini excavators, man-lifts,…read moreskid-steer loader, jack hammer & air compressor, compactor, post hole digger. I've rented all these over the many years. And I've always highly recommended them to friends. Sometimes I have it delivered, sometimes I'll pick it up. I called to rent a 40' extension ladder ($40/day) and asked about delivery because I don't have a pickup truck. $400! $400 for a $40 rental delivery 4 miles away. Yeah, ok. If they didn't want to deliver just say so; don't insult me with a completely absurd delivery fee. No more recommendations to friends. Whenever someone asks about equipment rental I'll be sure to mention how Pacific Rim Equipment gouges pricing for minor rentals. And yes, I'll go rent a ladder and haul it myself, because I can, it's just an inconvenience. But not renting from Pacific Rim. Ever again.

Every time I have gone into this business to rent something it has been a great experience. I…read moreneeded to get some chainsaws for my last project and the staff was extremely helpful, going out of their way to explain the ins and outs of operating, maintaining and returning these potentially dangerous pieces of equipment. Their instructions were very clear and thorough. I would specifically like to thank Nate and Johnathon for their help. I have also some of the other projects I have needed your assistance and have included Chris transmission jacks, porter powers and fender kits among others. I've always been a satisfied customer and highly recommend them! Their prices are reasonable and their staff is extremely friendly.

Front desk staff are consistently friendly and helpful, which I appreciate. Unfortunately, the…read moreexperience with the team loading equipment was a completely different story. I rented an aerator and mentioned that I had never used one before. The staff did take a moment to explain how it works, which was helpful. I also asked at the front desk whether I should use a trailer to transport it, and was told it shouldn't be necessary since they could load it into my truck using their ramp. Three employees loaded the aerator into the bed of my truck (with a canopy), rolled it in, and we closed the tailgate. As I was slowly pulling out to get onto Highway 99, the machine rolled forward, breaking through the canopy glass and shattering the rear window of my truck. What's most frustrating is that no one mentioned that the aerator can freely roll or that it needs to be secured during transport. For someone who has never used this type of equipment, that's critical information. When I returned to the store, I was told, "it has wheels and it'll move," which came across as dismissive. The owner pointed to a sign stating they are not responsible for damage during loading. While I understand liability policies, this situation could have easily been prevented with a simple warning or basic guidance. I've been a long-time customer and regularly rent equipment here, which makes this especially disappointing. I expect better communication and care, especially when safety and potential damage are involved.

Went to the Cinematique resource event with a young person I work with. Of all the booths, the…read morepeople working the Treehouse booth (I believe their names were Jack and Lou) were the most helpful, informative, and fun. They made accessing Treehouse resources easy and also gave us great information on resources outside of Treehouse. Thankful for places like Treehouse and for kind, fun, well-informed staff like Jack and Lou (I hope I am remembering names correctly)

I did a day of volunteering at Treehouse about a year and a half ago. It was a great experience and…read moreTreehouse is an amazing organization. The staff are incredibly dedicated and passionate about what they do. Treehouse offers many services to help foster kids have a more stable and normal life. From tutoring and college preparation, to school supplies and clothing, to after school care and summer activities, Treehouse improves the lives of thousands of foster kids and helps meets economic needs that foster parents sometimes cannot. Like most nonprofits, Treehouse can always use help. My (former) workplace ran a clothing drive and then a group of about 10 of us sorted and tagged clothes for the Wearhouse. It was a fulfilling and heartwarming day of service. I would not hesitate to recommend the services this organization provides or suggest it as a nonprofit worthy of your support. See the website for ways to help.