The doctor's are good.. Be careful of the billing department and they are the worst to deal with…read moreand I thinking of changing doctor because of the billing.. I have been a patient for long time and this billing doesn't work with... I was going to my doctor's and paying my co- pay and no one advised me that a balance was occurring until it got to $300.00 I didn't receive any statement's at all... going back months I go to the doctor office and they informed me of outstanding balance and I asked them why wasn't i informed about it before the balance be so high... I then started paying $50.00 every month and I have asked several times for a statement showing my payments and how are they being applied to my balance this has been going on over 6 months now as of today still haven't received it... I Just get a statement with the charges and what my insurance has paid... NOTHING SHOWING MY PAYMENTS EVERY MONTH I HAVE SPOKEN WITH OFFICE MANAGER AND THE PERSON IN BILLING NOTHING STILL... If I don't pay they will turn me over to collections WHO CAN I REPORT THEM TO SINCE THEY WON'T provide me the statements showing my payments... they now will call me the day before my office to talk about a balance and that's incorrect.. im tired of being harassed by them but can't supply the paperwork to back up these payments... I have proof of all the payments they have received... THE WORST BILLING OFFICE EVER... Be careful and stay on top of your charges.

From the owner: Our innovative membership medical practice is located in Washington, DC. We combine top clinical…read moreexpertise, a wellness focus, and access to 21st century technologies to offer you a better healthcare experience.

The front office staff as well as the medical assistants and physicians are amazing. Very…read moreattentive, courteous and competent individuals.

My appointment was scheduled right away when I got my referral from my podiatrist. The ultrasound…read moretech was wonderful and thorough. I was scheduled for my follow-up soon and I will be looking forward to the results.

From the owner: Our vascular center is a specialized healthcare facility focused exclusively on the diagnosis,…read moretreatment, and management of diseases affecting the vascular system. Our facility has cutting-edge technology that provide detailed imaging and testing. From minimally invasive surgeries to medication management and lifestyle modification programs, our vascular center is designed to address all aspects of vascular health in one centralized location. We specialize in a comprehensive set of endovascular studies and offer the following services: Peripheral Artery Disease (PAD), our physicians address lifestyle changes and medication to angioplasty and vascular surgery, depending on the severity. Carotid Artery Disease: Our physicians focus on medical management and surgical interventions, like carotid endarterectomy, to prevent stroke. Aortic Aneurysms: Our physicians monitor and surgically repair options are available, ensuring timely intervention to prevent life-threatening complications. Varicose Veins: Treatments include sclerotherapy, laser therapy, and surgery tailored to each patient's specific vein classification and medical disease severity.

Dr. Chatrathi is my guardian Angel. Thank you for the time you spend insuring that I am in good…read morehealth. I appreciate you and your wonderful staff. Merry Christmas and Happy New Year. I send peace and blessings all year!

From the owner: Caring and committed physician Sridhar Chatrathi, MD, brings more than 20 years of experience to…read morehis leadership role at HMS Aesthetics in Greenbelt, Maryland. With extensive expertise in the areas of CoolSculpting® body contouring, medical weight loss, bioidentical hormone therapy, wellness shots, nutrition support, and more highly sought after treatments, Dr. Chatrathi has made HMS Aesthetics a premier medspa destination. Dr. Chatrathi earned his medical degree at the University of Arkansas for Medical Sciences College of Medicine in Little Rock. He completed his internship, residency, and fellowship at the University of Missouri in Columbia. Dr. Chatrathi also completed a fellowship at the University of Oklahoma Health Sciences Center in Oklahoma City.  He holds board certification from the American Board of Internal Medicine and the American Board of Cardiology and Interventional Cardiology. Dr. Chatrathi is a certified CoolSculpting provider, and he's also highly experienced in medical weight loss and other solutions to help patients achieve their appearance and health goals. To get the benefit of Dr. Chatrathi's years of skill and experience, call HMS Aesthetics, or book online anytime.

I had an outstanding experience with Robert Novak. From the moment I arrived, he demonstrated…read moreexceptional professionalism, kindness, and genuine care. He took the time to make me feel comfortable throughout the entire ultrasound and explained everything in a calm and reassuring manner. It is truly refreshing to encounter this level of customer service and professionalism in the medical field. Robert's compassion, attention to detail, and commitment to providing an excellent patient experience did not go unnoticed. He is a tremendous asset to the practice, and I highly recommend him to anyone seeking exceptional care. Thank you, Robert, for your outstanding service and dedication to your patients!

Dr. Shetty is a very caring and concerned physician. But I have noticed lately that the staff is…read morenot as efficient as the need to be. They failed to send a reminder two days before and waited until an hour later after m scheduled appointment and then called me to say you have missed our appointment? Dr. Rostogi is ver professional and acurate. But bedside manners.

I met Kristen and Ken at a Senior Expo that I took my Mom to in late May. She had problems with…read morecramping in her right leg so we took advantage of the free PAD screening. The screening showed potential issues with her circulation so we schedule and office visit. After the office visit and ultrasound we found that my Mom had 100% blockage in her right leg and 50% blockage I her left leg. Needless to say the staff, nurses etc. took excellent care of my Mom and I highly recommend their services to everyone. I believe the early diagnosis of Peripheral Arterial Disease saved her life.

TL;DR This is the most incompetently managed doctor's office I have ever had the misfortune of…read morefrequenting. They wasted an astronomical amount of my time. The only positive thing I can say about it is that the staff themselves are polite and pleasant in interactions. And thank GOD I have an understanding workplace, because I ended up wasting an entire morning every time I had to return here for an appointment. I'm sure lots of other people are not so lucky. When I was 13 weeks pregnant, I was diagnosed with a slight arrhythmia via echocardiogram. They wish to do some follow-up tests to ensure it was not too serious and would not create complications during my pregnancy. I was well into my 3rd trimester before they finally finished those tests. Every time I went to this office, I waited at least 45 minutes past my appointment time, even though I was usually one of the first patients of the day, and then would wait an additional 20 minutes after my appointment before I could see anyone about scheduling my next appointment. I understand that busy offices get behind, but when they are consistently 45 minutes "behind" first thing in the morning...there's a special kind of incompetence happening somewhere. First attempt: picked up monitor. Waited a long time before and after appointment to have monitor placed and follow-up scheduled. Returned monitor. Returned for follow-up, usual long wait, only to be informed that the machine had only recorded 45 minutes and we would have to try again. I ask if I will be charged for the re-attempt; they say no. Second attempt: Picked up monitor. Same long wait times. Return monitor. Go in for follow-up. They attempt to charge me. I argue, they eventually figure it out. I finally get called back. They inform me that this time, the monitor only recorded 15 minutes. They told me then that this had been a recurring issue with their heart monitors, and they were working on getting new machines in. Which I can understand, but if this has been a recurring issue, why on EARTH would you not be checking the tests as they come in to see if they actually recorded anything, before having patients show up for their follow-ups? Sent me out for another long waiting period before scheduling me for a 3rd time, this time a month out so their new machines would be available for me to use. 3rd attempt: They call me when I'm halfway to their office. They do not have a machine available and need to reschedule. 4th attempt: Another long wait. The return date is tricky for me because of my work schedule so I ask what is the latest I can return the monitor. Nurse tells me 5:30. This is later than their normal hours. I clarify, "5:30 pm?" and she says yes. This time the wait to schedule the follow-up is so long, and I have other appointments to keep, that I finally stand up and inform them I need to leave. They are suddenly able to schedule my follow-up. I attempt to return the heart monitor on the specified date at 5:15pm. The door is closed. Locked. The office is empty. I call the office, intending to leave a message so they at least have a record that I returned on the day and at a time they told me I could. Their office does not have an answering machine. I return first thing the next business day to return the monitor. The staff seems baffled that I was told I could return the heart monitor after 5. Fortunately I am not charged. We're up to 9 total trips now, because each test takes at least 3: pick up monitor, return monitor, follow-up. The day before my final follow-up I call the office and ask them to check my chart to see if I have results. The nurse says "We would have called you to reschedule if the test failed." As if I'm stupid. The only reason I called was precisely because they DID NOT CHECK THE OTHER TWO TIMES. 10th and final trip: They try to charge me again. I argue. It takes a long time but they finally figure it out. I get my results. They offer to print me out a copy so I can give it to my OB. I accept. I wait. They finally call me forward to...schedule a follow-up in a year to check on the arrhythmia. I ask again for a print-out of my records. They give them to me. I leave. I will go see another cardiologist in a year to check on my heart but I am never coming back here.

Dr. Forrester in a knowledgeable, kind, compassionate cardiologist. He's been my doctor for over…read moretwenty-five years. He listens to you and cares about your health. This doctor never rushes you through an exam. When you leave his office you feel good about your visit knowing he's taking care of you. I would never trust my heart to anyone else.

Dr Forrester provides the best services and knowledge on the heart. He has been exceptional for me…read morefor 20 years.

I have been to this establishment three times since I changed insurance and had to find a new place…read morefor a primary physician. Being that this place is literally a jog from my house, it is super convenient! While I do consider it a downgrade from Kaiser (since I could also do optometry there), it definitely gets the job done. Before my first time, I called ahead to pick a doctor and give them my insurance info. That was relatively easy... when I went in before my appointment, they gave me this super long survey that I was supposed to fill out. It was so long, that I couldn't even finish before it was time to see the doctor. I haven't seen the survey since... oh well. It just seemed like a lot. The doctor I chose is Dr. Porter, and he's really cool! Usually it's a 15-20 minute in the room after the nurse takes my blood pressure and temperature, but I have always waited about that long... sometimes even longer, so it's something I am used to and have just come to accept as normal. The doc takes time to get to know me, check on how I'm doing, and how those I care about are doing. As for the lab work that comes after, I have had blood work done twice. The first time, the needle HURT LIKE HECK! The second time though, I didn't feel it at all, so that's a good sign. Overall, my experiences here have been positive. When I changed insurance recently, they had no issue changing that for me. I am well-aware that I have never come the office during peak hours, and from how small the waiting room is, I can't imagine what that's like. So far so good, though. My health is in the balance, so if there were any serious issues I would definitely speak up about them.

Even for a MedStar, this location was simply disappointing. The front desk staff came across as…read morerude and inattentive. At one point, I actually had to wait for staff to finish their casual conversation before they continued checking me in. I was shocked by how comfortable they were doing that. It gave me the impression that's just their standard method of operating. What bothered me even more was watching the way they spoke to an elderly woman who was clearly just confused and needed some help. Instead she was met with impatience rather than being understanding. It's hard to understand how people working in healthcare, where you inevitably interact with people who are sick, elderly, uncomfortable, or simply unsure of what they're supposed to do, can respond that way. The entire experience left a poor impression. Having previously received healthcare through Inova, visits like this one really make me miss them. It was bad enough that I'd consider the drive to Inova so that the treatment can be more human.

You know what sucks? Summer colds/flus- those that last for over a week with no relief. Anywho, I…read morefigured why not get checked out. I was able to make an appointment online within the hour. Upon arrival, it was pretty much empty inside. The waiting room is clean and welcoming. I saw others complain about a receptionist; however, the woman that I encountered was polite and direct. My wait was about 20 minutes before I went back. Once back I saw a nurse immediately and was tested for all the things. About 15 minutes later I saw the NP. She was kind and answered all the questions that I had. I even left out, realized I had a question went back and she still made time for me. My prescriptions were placed and I was able to pick them up within the hour from my local pharmacy. Although, I generally try to avoid urgent cares, I know I'll be in good hands here.

Get through the rude dismissive front office staff, it's a breeze. Ms. Nadine NEVER once looked up…read morefrom her phone while my son and I asked her for instructions. She repeatedly referred us back to the site and kiosk with the most disregard. Not listening to my issue with the site, continuously cut me off and told me to go back on the site. Only after I asked for her name, did she make an attempt to answer. Mind you there were zero other patients to serve in the waiting room. Just my son. As a Practice Manager, I would never hire let alone have a person with such lack of empathy and customer service sit at the front and be the first impression of my business. No one wants to be in urgent care on a Sunday. Have some compassion and at least act like you give a care when patients are standing directly in front of you. I had to ask multiple times what she said since she was talking in her chest. Never looked up. Her phone was more important than taking 2 mins to guide a patient entering your establishment. This place needs to be mindful of who they hire! A co worker came in (Monique). Nadine looked at us and whispered something to her. At that moment, Monique attempted to explain the site and process. I'm guessing she was to assist with customer service recovery. Poor customer service. Disgusted with this interaction. In the back, prompt care and out the door. Fix the front staff immediately if you care to stay in business.