We are on the third floor of a walk up condo, and we have a private rooftop deck. We started…read moregetting leaks in the ceiling in two places in our kitchen, and called about a half a dozen places in and around the city to come out and assess. The proposals were all over the place. Some companies said it couldn't be done without ripping off the rooftop deck and repairing everything. Some companies said it wasn't the roof at all, it was condensation inside the house? Jeff at Rollin Contracting was way more honest and practical in his assessment. He pointed out where he suspected the two leaks were coming from, but said that you never really know until you rip up the roof and move the air conditioner and take a look. He told us that roof repair was tricky, that the guys who said we might have to replace the whole roof could be right. But he wouldn't start with that, he would start with the less expensive approach. Granted, there was the risk that if it didn't work, we would have wasted that money when they re-did the whole roof, but we decided to gamble on a $2000 repair rather than jump into the $12,000 repair of the whole roof. Rollin Contracting was the only one who was honest and open and gave us options. He was also the one who was most confident in where he thought the leaks were coming from. It has now been one month since they repaired both potential sources of the leak, and neither of the leaks have come back. And in case you haven't been paying attention, we've gotten absolutely drenched this May. Meaning there is no doubt in my mind that they successfully fixed the leaks. The contractors that came to do the work were great, they didn't even enter the house. I offered to let them come inside to get to the rooftop, and they said they preferred to just go up and over to keep our house clean. While taking up the wooden boards on the rooftop deck to do the roof repair, they accidentally broke one of the boards. They went to Home Depot and replaced the board that day. Not a big deal, and super quick to fix it. Also, at the last minute (after we had signed the contract), I realized that I had forgotten to ask them about the fireplace, which also occasionally drips water during bad storms. I asked Jeff if he would have his guys look at the chimney to see if they could identify the source of the potential leak and to let me know what his recommendations were to have that fixed as well. He went ahead and had his guys caulk it while they were up there without even charging us. I know that's probably not a huge expense, but it was still a nice gesture to just throw that in. So across the board it was a great experience. Would definitely work with these guys again and recommend them with confidence.

We filed a compliant with the BBB for Rollin's failure to obtain necessary permits, workmanship…read morefailures and lack of professionalism. Please think twice before hiring this contractor - it will not be worth it if there are any uncertainties re: your project and they will say anything to get your job. We hired Jeff to perform some deck work for our three flat. Jeff quoted us $6K to replace certain posts and railings. One year later, additional work was clearly required because railings were loose and Jeff performed an additional $3K worth of work. At no time to Jeff represent himself as anything other than qualified to perform the work. Turns out he never even got a permit for the work. We were cited by the city for non-compliance shortly after his second round of work. He complied with fixing some of the issues identified. When he met with the inspector to review the work and confirm compliance, he essentially yelled, screamed, stormed off and refused to fix any of the additional work. We are now left with a deck that still needs work, $12K later. Jeff continues not to respond to emails/requests for him to finish his work. Jeff misrepresented his ability to do deck work according to city law and code. His unprofessionalism in resolving the issue that he created (he should have just said his people didnt do deck work maybe instead of doing a poor job and then getting upset when someone challenged him to do the work properly) was so disappointing. Do not work with this contractor.

Very good and reliable company to work with they gave me a great price and a good warranty for my…read morenew roof system

Done right roofing came out a few days ago and repaired my roof. They did an excellent job and gave…read moreus a good price with a warranty I recommend they for your roofing needs we will be do a new roof system this spring with done right

We chose Trident Construction based on their detailed proposal and straightforward approach. This…read moreturned out to be the best decision we could have made. The project came in exactly on budget with no surprise costs, and the results far exceeded our expectations.

When our roof was severely damaged in the last storm, we were desperate for a reliable company to…read morehandle the repairs. Trident Construction exceeded all expectations from day one. Their assessment was thorough, the quote was fair. The new roof looks fantastic and was completed two days earlier than estimated

Sam and his crew at shield masonry & roofing inc. Was very helpful and communicative throughout the…read moreentire project explained everything supervise everything once Work was done. Everything was cleaned thoroughly. I will highly recommend them and use them in the future.

DO NOT USE - Unreliable Roofing Contractor - Nightmare!…read more We hired Shield Masonry & Roofing Inc. in June 2022 to repair the roof of our condo building and build a new deck on top of it. Unfortunately, our experience with them was a nightmare, and we feel compelled to share it with others to prevent anyone else from going through the same ordeal. First and foremost, the contractor used incorrect materials while building the deck. To add insult to injury, they charged us for more expensive materials than they actually used, displaying a complete lack of integrity and transparency. We mutually agreed with the contractor in advance in writing that the roof deck would be built with "Trex Transcend" composite decking in Rope Swing color; the contractor, however, built our roof deck with "Trex Enhance G2 Grooved" composite decking in Foggy Wharf color, a material of much lesser quality that is already breaking in some areas. To make matters worse, the deck construction was carried out in a way that now leaves our roof in violation of building codes. Not only did they fail to adhere to regulations, but they also neglected to inform us of these potential issues during the process, and when we let them know that their work was out of code, they did not apologize, would not fix their work to align with code, and blamed it on us when they are the experts. Furthermore, upon inspection by independent experts, it was determined that the roof deck framing is not structurally sound. We were advised that (a) there are narrow pieces of wood supporting the west side of the roof deck, which do not align with standards of practice in the industry and will pierce the roof's membrane as weight is applied, (2) the roof substructure was laid incorrectly, preventing the free flow of water to the scuppers, and (3) already, various portions of the roof deck are loose and detached from the frame, making the roof deck unsafe to walk on. This poses a substantial risk to the safety of those in our building and our guests. Throughout the project, communication was very difficult and minimal, and they showed little to no concern for our satisfaction or the quality of their work. When we raised our concerns, they were dismissive and unresponsive, leaving us feeling frustrated and deceived. We strongly advise anyone considering hiring Shield Masonry & Roofing Inc. to NOT HIRE THEM. Their unprofessionalism, lack of expertise, and disregard for customer satisfaction have left us with a costly and dangerous mess to clean up, including having to re-do all of the work. On top of that, we reached out for a refund, and they would not comply or even respond to us despite their defective, fraudulent and grossly negligent acts and omissions, and we will need to re-perform the work with a new vendor. Please learn from our unfortunate experience and look for a reputable and trustworthy contractor to handle your roofing and deck projects who is NOT Shield Masonry & Roofing Inc. Don't let yourself fall victim to the same nightmare we endured.

Excellent experience with these folks. Couldn't ask for more. Great communication. Came in on time…read moreand on budget, which is very rare in construction!

All around great construction company. I was referred to them by a friend and I couldn't be any…read morehappier with the work they've done on our home both inside and out. We had some severe roof leaks that destroyed many areas on the inside of our home. Robert came over early in the morning to give us an estimate, and by the next day he had a crew of 8-10 men fixing our home. They did a great job and we really appreciated their prompt and professional services. I highly recommend this company for roofing and interior work and since then I have referred them to several friends. Thanks again for being there when we needed you most!

DO NOT USE THIS COMPANY: this company's business practices are fraudulent. After paying $18,000, we…read moreexperienced a two-month delay in receiving the roofing supplies. Thereafter, it took an additional three months for two workers to complete the roof, which was done inadequately. who left early after promising that they're gonna complete the roof and of the gazebo as well which they did not. They also didn't complete the gutters which they were contracted for. The vent pipe installation was particularly poor, with the pipe being crooked and approximately three feet tall, and not properly secured. It was 1 foot tall. After six months of being disregarded, I reached out to the owner, Ayman Baker. He responded to my concerns with unprofessional language, he told me to F myself telling me that I should pursue legal action to recover my losses. Additionally, the salesman, Islam (Mahmoud Raslan Razek), who received the payment, neglected to fulfill his obligations and ceased communication. However, he did send a copy of the contract within an hour, which is typically a 4-5 day response time. Also, the work hasn't been completed, and I still have their supplies in my driveway blocking entrance. The are now located at 2934 N RIVER RD UNIT 1, RIVER GROVE, IL 60171.

My husband and I chose Midwest Elite Construction to redo our roof. We loved our experience. They…read moreworked around our schedule and never inconvenienced us. Our new roof looks beautiful. The contractor took care of all the small and big details. Just fantastic.

Great experience with these guys. Gave me an accurate quote, it turned out to be the lowest out of…read more3 that I got. They did repairs on my roof (sealed all the stacks, skylights,fixed shingles, gutters and downspouts. Also sealed the brick walls with waterproof cement coat. They were able to come out very quickly and finished the project in 2 days. Frank was great. Also, everyone wore masks when interacting with me. Definitely would recommend these guys.

I couldn't be happier with the work done by accurate. From the very first call, they were…read moreprofessional, punctual, and honest. The crew showed up on time, worked efficiently, and left the site spotless every day. They replaced our old roof with high-quality materials, and the results speak for themselves it looks amazing! They provided before and after pictures also The project was completed on schedule and on budget, with no hidden costs or surprises. I highly recommend this company to anyone looking for reliable roofing work. Great experience from start to finish thanks guys really appreciate all the help will definitely be using them for my other projects

Progressive roofing is an amazing service provider. My roof had several areas that needed to be…read morerepaired from a preventative standpoint to extend the useful life of the roof. I called them up and Oscar their sales person was out the next day and gave me a detailed estimate that was more competitive than the 3 other estimates I received. I had no issue scheduling the repair and the crew arrived at 8am as they were supposed to and immediately got to work. Oscar came out with the rest of the team and brought them up to speed with what needed to be done and Jonathan the foreman took over after that. As they had to come in and out of my house several times to access the roof they were always very courteous. And they invited me up on to the roof a couple of times during their work to make sure that I understood exactly what was happening and encouraged me to ask questions so that I could feel comfortable that everything was being done to my satisfaction. Additionally the owner Arturo came by and also made sure that everything was going well. What great care and service. And you can tell by the current appearance of the roof that they are excellent craftsmen. I highly recommend Progressive Roofing for all your roofing needs.

not good. The communication between management and workers was a problem. Workers were not aware…read moreof what had to be done. The one of the manager blamed the other manager for the miss communication. I review some of workmanship at eye level and it was totally done incorrectly. I explain exactly how I wanted done and as soon as I left they they cut corners. Now I am going to have to have an inspector review my roof to assure me that portion of the work was done correctly. I am very senior person and I feel I have been taken advantage of.