I've gone here for 2yrs, they are very friendly. Give you the best deal possible, ALL their staff…read moreare great. They are way better than most pawn shops in area.

Excellent customer service. If product has been on shelves for a while, they are willing to…read morenegotiate on price. Selection of goods change to keep shoppers interest. I would give this store an A+......

An absolutely positive experience ! Welcoming, interesting,…read moreand I feel fair in their offer on my items. I went to another "jewelry & pawn" shop in Salem with the same items & was offered 1/3 of State Street Pawn's offer. Eddie is knowledgeable and hospitable. Definitely will return as a seller and customer 100%

I was in a pinch and needed quick cash... I had visited a…read moredifferent shop prior to this and something told me to look for a second opinion. A quick online search led me here and I'm glad that it did, because I was offered considerably more. I hadn't pawned anything in over 15 years and wasn't super knowledgeable about the process. The staff here walked me through everything and made sure that I knew exactly what I was getting into. I was in and out within minutes and left feeling like they took care of me. I would definitely recommend this place over others!

All of the staff are really friendly and knowledgeable…read more Been here many times and can't recommend them enough.

I don't know what happened to this store, but it used to be a fun and enjoyable place to visit…read more I've been going here for at least a decade, probably closer to two. Unfortunately, my experiences with Tom have consistently been unpleasant. Today I walked in ready to buy. When I questioned what seemed like a high price, I simply said, "Yeah, but $600 though" and explained that my budget was around $500. His response was, "You get what you pay for!" and then he simply walked away. There was no attempt to work with me, no suggestion of something else in my price range, and no effort to make a sale. He just walked away as though I'd somehow offended him. I've always been polite when dealing with this store, and I don't think customers should have to deal with that kind of attitude. I eventually gave up and walked out, saying, "Sorry to be a bother." His response was, "SEE YA!" Well... I guess you won't be seeing me again. It's disappointing to lose a place I enjoyed visiting for so many years because of one employee's attitude.

I cant believe how nice the pawn shop was inside.Very clean and organized store. Not your typical…read morePawn Shop. The Staff was very helpful and provide excellent customer Service. I purchase an Airsoft Pistol there at a great value. They even include a case. I would definite visit again and would recommend to my friends. Thanks Hillsboro pawn For an excellent experience

Hay from me. Your friendly neighbor Hillsboro pawn shop…read morethey have some good quality to stuff and i invite my friend to come over and check it out he got new ps5 with good price with two games

I love this pawn shop. A lot of the BS people post about baseline has to be unfounded. The lady…read morehas taken care of me for years. She always asks how I've been and lets me vent about my girlfriends. They have also given me higher than asking price on my items before to pawn items. I've been to many other pawn shops in the area but I drive to baseline pawn from the other side of town passing several other shops on he way just to do business way back in forest grove at baseline. I'm not too worried about what happens on judge Judy. I'm more worried about my real life, and I get treated with respect at baseline pawn. Which is why I keep returning. I'll be heading back here today to buy my rifle back from a pawn loan that they were generous enough to help me out with to pull me through some tough times. Please patronize baseline. I love these nice local people who try hard to make me happy every time. I feel like they are family to me. I've been going there since I moved to the state three years ago and will keep returning. :) -Casey

I purchased my first handgun at baseline pawn. A black tarus revolver. Still have it. Awful sights…read moreon it but the gun metal was beautiful. It bought it in a locked position without a key unbeknownst to me. I was 21 at the time. Asked for a key and it wasn't provided. I had to purchase a key on eBay to actually use the revolver. Years later on my review, I find the owner has no record of my purchase and claims I gave a false review. Classic. Poor service and can't take accountability. Go somewhere else unless you want to support a local business. I can get behind that at least.

I wanted to sell an old engagement ring from a long ago unsuccessful marriage. I was shopping…read morearound for the best price. I had never been in a pawnshop before. When I walked in I was very surprised that it was nothing like what you see on TV. It was clean, well organized, so it looks like a high-end resale shop. One entire wall was lined with really nice designer bags. Another area were shelves with very attractive and new looking power tools of course there was a case with jewelry in it. The staff was attentive, and very professional. I'm unlikely to have anything else to sell, but if I did I would definitely go back there.

Great selection of guitars carefully chosen, most with new strings. Staff is very knowledgeable.read more

Pawn shop hidden jem. Tucked behind Dutch brothers with plenty of parking you can find anything…read morefrom tools, generators, fishing gear, guitars, electrinics, video games/dvds, & jewelry. Greated upon entry with great service you will notice a dust free environment with clean floors and windows. Priced with value we will be back.

Bought something here. Was marked $50. "Owner, or guy behind the counter I assume is an owner" gave…read moreit to me for $40 as he said the had been sitting on the item a while. Totally unexpected, and awesome customer service!

They are very transparent and everyone are so nice and friendly! Will surely be back again to sell…read moremy unwanted jewelry!

I spoke with Dennis on the phone and quickly found he is very personable. Had best prices for…read morerounds, bars, 90% coin. First time I called, they sent me a quote. Second time, he gave me a quote but said he could only send check several days out with the state of the market. We agreed and Dennis followed through on his word. They have private parking in back. Highly recommend.

When I first entered, I wasn't sure what was behind the doors... then upon walking in, I found a…read morevery nice family-run business, and some of the most unique and beautiful rings I had seen in the 11 Portland jewelry stores I searched through for my engagement ring (smart boyfriend!). I found an art deco style ring with a 1.6 carot fancy brown diamond in the center, and I couldn't get it out of my mind. I went back to visit it and try it on three times before we put a down payment on it. H&R staff were very patient and supportive of my decision-making process- and also really enthusiastic about the ring I loved. Marc worked with us to create a specially made wedding band with white diamonds to contrast the yellowish stone on the ring I selected. They proudly created a perfect piece that was exactly what I imagined and described to them. I am VERY picky about jewelry, and had a hard time finding anything I really loved when ring shopping. But this ring is so beautiful, nothing compares (in my opinion). The price was reasonable, the jeweler created the specially made band within a month, and as soon as it was done it was analyzed by the gemologist, a photograph was sent to me (which I loved), and it was at my front door, with a friendly man asking for a signature, within two business days (and I was back home in NY at the time!)! This business was personable, professional, and took great pride in the jewelry they created and sold. This means a lot to the costumer, as I was confident that I would get the highest quality ring they were capable of presenting. And I did. When purchasing something as important as engagement and wedding rings, I found that I was also selective about what type of jewelry store I wanted to support. I found those who ran this business and helped us in our selection (Marc and his parents), to be the type of people I would want to support in their endeavors. They seem to love their work, and they make beautiful art pieces to fit your style and personality. I loved collaborating with them to create exactly the ring I wanted!

I brought a ring here to potentially sell or use as collateral for a loan. I left with a useful…read morereminder that confidence and competence are, in fact, two entirely separate things. The young man behind the counter informed me that the center stone was essentially a flawed or lesser-grade white diamond. I explained that it was a fancy yellow diamond, which is an actual diamond classification and, depending on the stone's characteristics, can command a substantial premium over a comparable white diamond. I offered some very basic information that can be found with approximately 30 seconds of internet access. His response was: "Go sell it to Google." An inspired piece of customer service. Apparently, Google is now the appropriate destination for anyone foolish enough to arrive at a pawnshop with inconvenient facts. He then explained that he had received formal training as a pawnshop operator. I was genuinely impressed. I had not realized there was a formal educational component to being aggressively certain about things one has not bothered to verify. I suggested, somewhat facetiously, that perhaps he had missed Yellow Diamond Day during his training. Rather than checking the stone, considering the possibility that there might be something he didn't know, or simply saying, "Let me verify that," he chose the more traditional pawnshop approach: doubling down. To be clear, I have no objection to being told that my valuation is wrong. That's literally why one goes to a professional. What I do object to is paying someone for their expertise and discovering that their primary credential is an impressive willingness to argue with information they haven't investigated. Maybe he was correct about the diamond. Maybe he wasn't. Unfortunately, his response provided no particularly compelling evidence either way. The entire interaction had the unmistakable energy of someone who has watched enough Pawn Stars to believe that saying "Best I can do is..." constitutes expertise. If your goal is to have your jewelry evaluated by someone who is curious, knowledgeable, and willing to verify what they're looking at, I'd suggest continuing your search. If your goal is to be condescended to by a man who apparently believes his pawnshop training makes him the final authority on gemology, this place may be exactly what you're looking for. Five stars for confidence. The rest are still being appraised.