Great concept! This space is perfect for grabbing a delicious coffee and getting some work done. The staff is always welcoming, and the environment is very clean and comfortable. read more

It's inside the Lenox Mall and has some seating in their area. Service was quick, just order at the counter. Blueberry ube latte has strong coffee flavor & blueberry ube matcha latte is on the sweeter side. read more

Capital One Café - Blueberry ube latte and blueberry ube matcha latte - Banks & Credit Unions Near Me - Atlanta, Georgia

The last Capital One location I went to, I found that their coffee was pretty mid and weak in whatever flavor the latte was supposed to have. However, this Capital One cafe located inside Lenox mall was a pleasant surprise for quality. They actually had the blueberry ube latte which was good and very blueberry tasting (but no ube flavor). Seating is pretty limited with no windows since it's in the mall. They had a couple of games out like connect four and chess. Staff was extremely friendly. Some tables had outlets, particularly the tall tables. The shorter round tables had USB-A ports. Their breakfast bagel (bacon with egg and cheese and spicy mayo) was okay. The bagel itself is plain, but the insides were filling. I think I'd rather go to a bagel speciality place. However, it did come piping hot so it's fresh at least. read more

Capital One Café - Banks & Credit Unions Near Me - Atlanta, Georgia

I had the iced blueberry ube matcha latte ($7.75 is the regular price, but if you pay with a Capital One card, you can get it and any handcrafted drinks for 50% off). The blueberry ube matcha latte was refreshing and definitely very sweet, which I didn't mind and enjoyed, but if you like your matcha to be more bitter, you probably wouldn't care for it. The staff was friendly. I wish the cafe didn't charge an extra dollar for oat milk, but despite the alternative milk surcharge, it was still cheaper than Starbucks. So wish Cleveland had a Capital One Cafe! read more

Capital One Café - Blueberry ube matcha latte - Banks & Credit Unions Near Me - Atlanta, Georgia

This cafe inside Lenox Mall is a surprisingly popular spot. Even on a Monday afternoon, it was buzzing with people working on laptops or grabbing a quick pick-me-up. It has a great energy if you need a productive space. I tried the seasonal blueberry matcha, but it didn't quite hit the mark for me. While the flavor combination is interesting, it leaned a bit too sweet, and I felt the quality of the matcha itself was only subpar. It's a convenient location for a quick caffeine fix while shopping, but I think I'll stick to their other drink options next time. read more

Capital One Café - Banks & Credit Unions Near Me - Atlanta, Georgia

This is The Worst Capital One Bank location I've ever visited. They're more focused on the cafe part of the operation than anything. The ATM's never work and the employees are useless...nice, but they are rarely of my help. Something as simple as depositing cash should not be an issue. It's time to switch!! read more

Very good experience overall. The place felt clean and welcoming, the staff was friendly, and everything was handled smoothly. It was easy from start to finish, and I would gladly come back again. read more

Got the strawberry matcha latte. It was pretty good but definitely very very sweet. The service was friendly and fast. The security guard was a little off putting though. He kept following me around when I was trying to take a picture of my matcha. Kinda weird and I was not filming others just wanted a good pic of my drink. Overall, ambiance was okay, would go to an actual cafe. But the drink was pretty good and it was convenient that it was in the mall. read more

Capital One Café - Banks & Credit Unions Near Me - Atlanta, Georgia

Who knew?!!!? I hadn't been to Lenox Mall in over a decade ... maybe. So I had no idea that Capital One Cafes was/is even a thing! Saw the swanky location and decided to stop in. LOVE! LOVE! LOVE! Cute menu. Great vibes. There is a private lounge that may only be available to Capital One customers - I didn't try to access it - but I had a pleasant time talking with one of the agents. They staff the cafe during operating hours and answer any + all of your banking questions! She also informed me that they offer workshops at the cafes and they are open to anyone. Again, love love love this concept AND my Americano was good . read more

I regularly visit the Capital One Café at Lenox Square, often almost every day, and I usually order the same latte. Unfortunately, my recent experience was extremely disappointing, not because of the price of the coffee, but because of how I was treated as a customer. My latte tasted much lighter than usual, so I politely asked an employee named Dennis if I could get an additional shot of espresso to adjust the taste. Instead of simply helping me, he argued with me about the coffee and told me that I did not know what it was supposed to taste like. I explained that I regularly order the same drink from this location and knew that it was not prepared the way it normally is. When I asked him to stop arguing and simply provide the espresso shot, he made comments implying that I could not afford the additional $2. I explained that the issue was not the $2. It was the disrespectful way I was being treated. I then asked if the drink could simply be remade because I was not satisfied with it, but my request was refused and the comments regarding my ability to afford the drink continued. I later spoke with another Capital One employee and explained that I wanted to make a complaint. He went to locate the supervisor, and I eventually explained the situation directly to her. Unfortunately, when she went back to speak with Dennis, they were laughing during their conversation. After I had just reported feeling disrespected, seeing the situation handled that way made me feel embarrassed and humiliated. I remained calm and respectful throughout the entire situation. I did not raise my voice or cause a disturbance because I did not want to disturb other customers. There should also be security-camera footage that can verify my conduct and the interaction. Another employee eventually gave me a complimentary coffee, but I never asked for a free drink or compensation. That was never the point. The issue was basic customer service, respect, and professionalism. I am a regular customer of this Café, and I expected to be treated with courtesy when I raised a reasonable concern about a drink. After this experience, I will no longer be visiting the Capital One Café at Lenox Square. It is disappointing to stop going to a place I used to visit regularly, but I do not feel comfortable returning after the way this situation was handled. I hope Capital One reviews this incident, including the available security-camera footage, and takes appropriate action regarding how customers are treated at this location. read more

Worst customer service by DANNIS and the lady supervisor. Dannis made us tasteless Latte and when i told him it's not right he denies me service and he mock me that (don't you have $2 to by a espresso) and supervisor came but instead of helping she heard what happened and started laughing with him and didn't even help at all i left my coffee there but they didn't even gave me the Refund or exchange. I am Been Capital One customer for years but never seen this before but this was embarrassing read more

Capital one gave me a voucher for a free coffee and it tasted amazing for a free latte. However, the ham and Swiss crossaint tasted weird with the orange jelly inside. Customer service was amazing as always. There are plenty of places at this cafe to chill out with your laptop and drink your coffee and free WiFi is included. read more

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A lively yet subtly cool spot to grab a hot or cold craft beverage, food (light bites), get some work done, connect, and unwind. The open layout is a bit smaller compared to some out-of-state (GA) locations, however the facilities layout still offers a comfortable flow. Overall, the customer service is top-tier, the onsite team is kind, attentive, skilled, and genuinely great to engage with. Awesome people! read more

The Capital One Café at Lenox Mall is a huge reason why I continue to bank with Capital One. Jacob, Belle, and Kelsey deserve real recognition for the way they care for customers with honesty, knowledge, and genuine advocacy. The moment you walk in they greet, listen, and they make sure every concern is addressed with integrity. Having advocates on your side like this empowers you for the future and builds real trust. Add in the great Verve Coffee Roasters lattes, and this location delivers far more than banking--it delivers relationship, confidence, and care. read more

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Great coffee and service! I visited here before my movie at AMC and my experience was great. It is a little tricky to find for a first timer but just look for the capital one signs and you'll head in the right direction. I went on earth day and they were giving away the cutest free ceramic cups! Both of the employees were so polite and made my experience all the more better. FYI-- the coffee is half off for any capital one cardholders so if you have tried them out, put it on the list next time you're near Lenox. :) read more

Capital One Café - Earth Day Cup - Banks & Credit Unions Near Me - Atlanta, Georgia

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Staff were friendly enough and nice, but service was slow and not too forward-thinking. Ordered a cold brew, and only after waiting for a bit was I told that they either did not have it or they needed to do something to the machine so it'd be a longer wait. They offered to swap it for an iced americao. I was already in somewhat of a rush, so I said that's fine. You'd think that, if the price of an americano is about half of the cold brew, they would take a little courtesy and at least upsize the order to be more in line with what I had paid. Nope- they just give me the bog standard/small drink, which is less than half the cost of what I had paid. Seems silly I know, but it's the small things sometimes that let you know the staff think at least a little bit. read more

Kvante and Kelsey were so awesome! We had technical issues and CapitalOne Support required that we go to the Cafe. It was not the way we hoped to spend a Saturday afternoon, but these two made the experience so much better. The detailed instructions that Kelsey sent us away with ensured our issue was resolved the next day. Shout out to this dynamic duo! read more

This spot is inside lenox Mall across from the Apple store. I love the ppl working there. Everyone is super friendly. They also have holiday paper ornaments in cute shapes you can pick out. This is the second cap one cafe I have tried, and to be honest, fewer stars because the drinks are very average. I really wanted to love thei3 coffee, but they taste not good and the handcrafted beverages - i tried natcha latte with oat milk. - tasted bitter after taste and was somewhat better after adding honey. But not as nice as I have had in other places across atl read more

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At first glance it looks like a seamless café in the Lenox mall with an open concept. The ambassadors are amazing, kudos for bringing bright and positive energy to the café. The barista however was least pleased to have customers, she gave me the total of my order even before I finished ordering. When I ordered the Vanilla shakerato, I was told it isn't coffee and a mixed drink, did I actually want it? which could be understood from the menu and the numerous flyers on each table. For context this was a hot day in Atlanta with 95 degrees. The coffee is alright and not served hot, the shakerato had minimal ice. Would I come back just for coffee probably not. It is a great spot with high stools and tables. Each one of them has charging ports which makes it easy to take meetings on the go or just get some work done on the move. With a little patience and treating the customers with care it could be a great place to get that jolt and a place to catch up with groups or just get some work done. Pro tip: Go for anything iced over hot at this location read more

Capital One Café - Banks & Credit Unions Near Me - Atlanta, Georgia

it made me feel so so soooo awake1 the coffee is of course real unlike other generic taste coffee elsewhere

I would like to thank Drew for all of his help with sending my wire deposit for my escrow. He was kind and patient with me since I was so nervous. I can not thank him enough! A real professional! read more

They were out of stock and their ice machine was broken. Took forever to get my order and they were NOT busy

First off I do not like malls so park between Macys and Cheesecake Factory lower level. It was amazing! The service was excellent very helpful and available. For anyone who, like me need to deposit over $999 at cvs it worth the 35 min ride for me. I do not do highways. The lounge area alone was the length of the hall dedicated space to work and have lunch. It was Peetes coffee and you get half of of whatever you order when you use any capital one card. Also you can pay your credit card bill at the . The can take up to 200 bills at once. They open whenever the mall is open. Yes Sunday as well. read more

Convenient experience with good quality on the beverages. Recommend when in the mall as a quick grab and go.

The capital one located here at Lenox Mall is the only one here in the state of Georgia and get your Capital One account started because these guys are awesome really nice people working with you! So come the right here to get a low interest credit card and checking and savings account read more

Capital One Café - Front Entrance to Capital One Peet's Cafe - Banks & Credit Unions Near Me - Atlanta, Georgia

Capital One Café at Lenox Square in Atlanta is a great place to stop and take advantage of being Capital One with good snacks and drinks. I really like the location and being able to work or have a business meeting here. Good experience every time I have been here. read more

Capital One Café - Capital One Café - Banks & Credit Unions Near Me - Atlanta, Georgia

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Doing a little shopping at Lenox Mall and discovered Capital One Cafe. So happy that I stopped in because today was "National Plan for Vacation Day" and all Capital One members are able to receive a free drink (coffee, tea, latte etc.) any size today only. I chose the Chai Latte and it was Yummy ! The cafe staff was very friendly and knowledgeable about the cafe selections as well as the Capital One product/services. I was able to chat with the store Ambassador to see if they had any plans to open in North Carolina. As of today, they only plan to open in Charlotte in 2021 hopefully they will consider the Raleigh-Durham area. In addition, to the Cafe you have the option to open a FREE Checking/Savings account with no monthly fees or minimum. You have the option to open the account via their app if the Cafe is not in your are. While visiting the Cafe all beverages are 50% when you use your Capital One card and Free if they happen to have a promotion like today. As I type this I am thoroughly enjoying my FREE Chai Latte read more

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OMG FINALLY SOMETHING OTHER THAN STARBUCKS! Don't get me wrong - I love Starbucks, but the Lenox Mall location is deplorable! Capital One Café offers a generous selection of Peet's Coffee, ranging from lattes to iced matchas to frozen drinks (similar to frappuccinos). It gets better...if you're a Capital One cardholder, everything you purchase is 50% off every day. They do happy hours on Sundays and Wednesdays, and your drink is free from 1pm-3pm. My go-to is an iced matcha latte with almond milk and a little honey. I've also tried the iced chai and their signature Havana Cappuccino. I enjoyed all of them. They aren't overly sweet which is a huge plus. The service is excellent, there's plenty of seating, free wifi, and professionals ready to answer your banking questions. read more

Capital One Café - Iced Matcha Latte with Almond Milk - Banks & Credit Unions Near Me - Atlanta, Georgia

I am a capital one client and have been for a few years. I was first introduced to the cafe while living in Santa Monica, CA. I love the concept of banking and having a community cafe all in one. I like the private rooms, and the open tables as well. The customer service at Lenox is usually pretty good. The ambassadors are attentive whenever I come there. Today, however, was disappointing. I have always found the cafe experience to be a positive place to go to get my work done. Entering the quieter community room, there was one other person in the space that was playing music through his computer and watching a movie on his phone, all while singing and speaking the lines of the movie out loud. It seemed that he became more obnoxious with it the longer I was in there and the room's odor was of fried chicken which he was eating. Needless to say, I felt very uncomfortable using the lounge. As the ambassadors saw me leaving so quickly, they asked if I was ok (I do appreciate the attentiveness). I told them what was happening, and they told me to not leave and that they would have security take care of it. I opted to leave anyway. My point of this review is to suggest to Capital One execs to have some kind of signage that says anyone using their electronic devices for music or otherwise is required to have a headset or they could be asked to leave. This was going to be one of my work spots as I appreciate the rooms. Not so sure now. Please Capital One execs open more cafes in Atlanta. read more

This café is so convenient! I initially came due to Starbucks line being too long, however Daijah was able to service me while I waited for my drink. She was attentive and very knowledgeable. The Cafe is also following COVID-19 regulations and Daijah was still able to inform me of what the cafe had to offer. I look forward to coming back to this Cafe. I had a great experience. read more

They have reopened with strict guidelines for COVID-19. This location within the mall has 3 ATM's. 2 of which are the newer type and can accept up to 200 bills at a time for deposits or payments. One is located in the front of the café along the walkway of the mall. The other two, which are the newer ones, are in the back within their lounge area. read more

Capital One Café - The ATM, It's still open. - Banks & Credit Unions Near Me - Atlanta, Georgia

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Super friendly and helpful, recently opened a Capitol One account and they were informative, plus is super efficient. I didn't try any of the coffee though. read more

For starters, I happened to visit during the opening of the Capital One Cafe, Lenox Square, Atlanta, Ga. back in January 2020. Not only was the courteous and professional staff outstanding in engaging me and other guests, I decided that I'd want to establish my business line in some way with Capital One. I was able to establish a path forward for my Maryland business in terms of credit card services and look forward to any new opportunities to further my business relationship. Thanks to an awesome crew of professionals. Miles Away Travel 2 read more

Today was my first time visiting and Lesile was awesome. She assisted me with my banking needs, she answered all of my questions and assisted me with completing my transactions. She is very knowledgeable and a pleasant to work with. read more

This place is so cool! It's just nice seating, with outlets to charge phones and laptops. Also has two atm machines. There are two "nooks" that close for private meetings. There is also a Peet's Coffee Shop. Capital one card members get 50% off all drinks, but during happy hour which is Wednesday and Sunday capital one card holds get free drinks! That's right!!! read more

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Half price drinks for capital one cardholders, comfortable seating, and very nice staff! They even gave my daughter sunglasses. I love this place read more

Hello my name is Walter Long i am a customer of Capital one banking institution. I frequently visit the Capital one cafe in Lenox mall, i was helped by a very nice young lady named "Ash" not sure of her full name but a African American woman perhaps her late 20s early 30s she helped me a great deal and she saved me a lot of time in the future by teaching me a transfer method with "zelle" i wouldn't like for this review to go unnoticed, Ash deserves some reward or another. Please don't let this go unseen. Thank you :) -Walter Long read more