Things change over time. Staff move on, services and prices alter. As of January 2026, I would recommend Capitol Kitty, but I'd advise you to be cautious. I was comparing places online for cat grooming services. I saw a kennel in Arlington, and almost booked an appointment, but I was very put off by the tone of the intake process. You know the cliche of the snobbish waiter at a fancy restaurant? It was as if they were saying "you would be lucky if we condescend to accept your money". So, I looked at a few other websites, and ended up calling Capitol Kitty. It's been my experience that lots of businesses don't keep their website up to date, and I've been burned by that sort of thing recently. I called, and a very pleasant woman answered, Gloria. I read the menu of services and carefully confirmed what was included and what the cost was. The site says something to the effect that there is a surcharge for paying with a credit or debit card. That to me has a feeling of being sort of shady. Look, I get it that it's very expensive for a small business to have a merchant account, and I get it that they have to pay a transaction fee for each sale. Still, it just felt a little off. You can judge for yourself. Maybe they're dealing in cash to dodge taxes, who knows. I'm not accusing, I'm just saying it's unusual. Gloria asked me more than once if the cat was violent. Again, I get it. If a cat is prone to scratch or bite, you want to know that in advance, but asking more than once implies that I'm lying about my cat, which is annoying. I got an overall pleasant vibe from Gloria (I think she is the owner) and I asked to book an appointment. Gloria said she'd have to check on the availability of their groomer, and get back to me. So, it's not necessarily bad if they are farming out grooming services to a third party, but some people might find that a worry...who, ultimately, is insured and responsible? I booked the appointment, and the day I was to go, I got a call from someone early in the day. Unfortunately, I don't remember her name. She was sort of nervous...which made me nervous. Some people just don't do well dealing with customers, and a lot of busineses don't train staff well, or at all, these days. Not a huge deal, but she repeated, more than once, Gloria's question about whether or not my cat would bite or scratch. That indicates a lack of effective internal communication within the company, and you may find that worrisome. This woman, though friendly, gave me more of the slightly "shady" vibe, when she confirmed which services I wanted, and then she quoted a price higher than Gloria and the website stated. Now, I have a very sharp temper, especially when I think someone is trying to rip me off, but I kept calm. I pulled up the website and read the service and price to her, and I said that Gloria had confirmed it....suddenly her attitude completely changed, and she backpedaled saying that Gloria had given me "a discount" and she would honor that....as if I were getting a special favor, not just what is the advertised price. Again, slightly shady vibe....she then told me I would have to pay in cash because "our system is down". Well, the service was going to be ninety bucks for a shampoo and nail trim, but okay, I could bring that much cash. You may find that questionable, you may suspect this was a ploy. I didn't care especially. Weirdly, about twenty minutes later the woman called me again, still with a very nervous voice, to say I could pay with a credit card after all. I decided to bring the cash just in case, if their "system" was really that unreliable. The day of the appointment, I arrived slightly early and met the groomer. She was the only person there. The business is located in a narrow brick building, so a bit small, but very clean. It had a very strong "mom and pop" DIY feel, but not in a bad way. Several cats were in locked cages, and they all looked very content, a good sign. The woman told me that we had plenty of time, as there were not any appointments booked after mine. She then began to explain to me what she would do, and how, and why....which I liked, a lot. For example, we started with the nail trimming. She explained that if the cat is going to squirm during the bath, you want blunt nails. Makes sense. The room was very dimly lit, just some winter sunlight from a window, but the woman was very quick and accurate trimming my cat's nails. Clearly experienced. All through the entire process she spoke soothingly to my cat. I don't think it made any difference in his stress level, but I think this was a very kind and proactive thing to do. Before she bathed him she made a point of showing me the bottles of shampoo and conditioner, so I'd know it was hypoallergenic. Again, proactive, professional, caring. if you want to read my full review email me directly Xham6690 at yahoo read more

Very efficient excellent care and reasonable prices. Highly recommend them. I get my kitty's nails trimmed and teeth brushed too! Personnel is top notch!! read more

My cats were well cared for. That's all that matters to me. Manager Gloria is great, well as the rest.

HIGHLY RECOMMEND. I love this business - they sent so many photos of my cat everyday and seemed to genuinely love and care for him. They allowed me to pick him up after hours and had great communication the entire stay. A great price and extremely kind individuals working here. It was my first time leaving my cat alone and I was worried but will choose them again in the future. read more

Capital Kitty Cat Resort - Pet Sitting Near Me - Washington, DC, District of Columbia

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Do not board your animal at this facility. They are unprofessional, incompetent, and will randomly cancel your reservations based on their personal beliefs which are not those of a board certified veterinarian. My cat has asthma which is managed with his medication, he is completely healthy and his veterinarian has been willing to provide documentation to that effect. Despite this, they have refused to board him because they feel he should be in the care of a vet. They do not hold any medical credentials or training to make this determination and would rather subject my cat to an environment where there are animals with actual diseases and traumas than care for him. Completely unacceptable way to treat a customer or run a business. Apparently you can't board here unless your animal is young and needs nothing more than food thrown in its direction from time to time. read more

I tried to make a reservation with place last week. The young woman who answered thy phone was rude beyond belief. I was a bit put off by her demeanor which she sensed because she asked me if I "had an attitude" Stunned by this question I said, "Excuse me", do give her the opportunity to back track a bit. But she doubled down asking again I had an attitude, to which I replied that I'm the customer so it shouldn't matter. I don't actually believe that however. I think customers should always be respectful, but in that moment I didn't know how else to respond to HER disrespect. Anyway .... she responded "Ah ... oh... nope. Request denied" and hung up the phone. When I tried to call back it actually seemed she'd blocked my number. I was in a dire situation otherwise I wouldn't have called back. Anyway, I ended up finding Jeremy on Rover in Mt. Ranier, who was WONDERFUL and ended up keeping both or cats as well as our two dogs for the day while work was being done at our house. Also, I was able to track down the owner of Capital Kitty, and while she did apologize for her employee's behavior, it was a half hearted apology at best. She seemed really anxious to get me off the phone whith in about 30 seconds into or conversation. They probably are great, but I never had the chance to find out and probably never will because Jeremy frim Rover is my cat sitter now. Hope you have a better experience that me. read more

My cats seemed happy with my recent experience. I am giving them three stars. Why? The moment I came in and walked in the hallway, the smell of pot was overwhelming! I understand that pot is legal in DC; however, this is a place of business! I am concerned that the cats are getting high, too. I had the same experience when I picked up my cats. Seriously, the management should do something about it. read more

I had to drop off my cat for the day on two separate occasions, and made the reservation requests the day before. The place is nice, quiet, and secluded on a basement level, and the cats seemed very peaceful. I was worried about leaving my cat cooped up in a "cat condo" but it seems they prefer the smaller spaces. I mean if cardboard boxes can do the trick...why not right? The condos are nice in that they have a hiding spot for them and I was told that cats seem to prefer the windowless ones for this reason. I saw that someone was picking up her cat after a long stay in one of the condos and the cat seemed perfectly healthy and fine - not stressed or scared at all. My cat has never really been around other cats and didn't really find her new best friend there and didn't take well to the existence of other felines... much to my chagrin! So just be prepared for that and to stay with your cat maybe for 10 minutes or so just in case he/she starts hissing up a storm. The staff member took it in stride and just made sure my cat was kept away from the others (there's a play room that they let the cats play around in for some time during the day.) The staff really seem to enjoy being around cats and know how to handle them well which was my biggest concern. They knew the personalities of the cats well and had clipboards with notes for each one. There is always someone on site and again, I liked how quiet it was despite being on a busy street. FYI: They will charge you extra if you don't bring your own cat food. I would definitely use this place again, and I hope their business continues to grow! read more

My cats boarded here during the day. They were perfectly fine, but it also seems like they were pretty much just pent up in their "cat condos" the entire time. The person who greeted us was friendly and good with cats, but was also pretty distracted by watching TV and taking personal phone calls---which I wouldn't mind if I hadn't been trying to get checked in and out. Overall, a decent option but they could definitely make some improvements. read more

We loved Capital Kitty Resort. They took such great care of our fur baby for 4 days. We were staying with family while we toured DC. We enjoyed the daily report cards & pictures. Thank you for your quality care, I would highly recommend this business looking for care for their cat. read more

Capital Kitty Cat Resort - Pet Sitting Near Me - Washington, DC, District of Columbia

I trusted Capital Kitty Cat Resort with my two one year old cats a little more than a month ago, for about a week. The person who initially greeted me was very friendly, but, unfortunately, that's where my pleasant experience ended. When I returned to pick up my cats, I noticed that the main room smelled and my cats' belongings reeked. In fact, the first thing that I did when I returned home was throw away several of their toys that seemed beyond saving and throw their beds in the washer. In the meantime, I tried to figure out exactly what the combination of smells was that had gotten all over them and their belongings. Throughout their stay, staff members had texted me one or two "behavior reports" and quick photos, all of which said they were happy, eating well, and otherwise doing well. I soon discovered the source of the smell, when I returned home. My cats spent the entire day vomiting. When I contacted Capital Kitty Cat Resort to find out more information, I was told that they had been "fine" before and had maybe just been a bit stressed. It was clear to me that they hadn't been fine before, as that has been the source of the smell and material all over their beds and toys. Worried, I took them both to the veterinary emergency clinic that night, where they were given anti-nausea injections and hydration IVs. I wish my problems had ended there, but my cats still took weeks to recover. One of my cats, in particular, continued to experience diarrhea, to the point where I had to contact veterinarians again in order to assess how I should be caring for her. Krista responded to my first email, saying that she had followed up with her staff and provided them with more training. I sent her a follow-up email explaining that my cats had continued to deal with the impacts of whatever happened during their stay, and requesting a refund, as I'd spent nearly twice the amount that I paid for their stay in veterinary bills to nurse them back to health. It has been two weeks and I've still received no response to my follow-up email. I had hoped to experience the service and care that others here mentioned, but instead experienced a nightmarish experience with this company. It's beyond unfortunate, and I have to suggest that others not take the gamble. Hoping that Capital Kitty Cat Resort overhauls its training program, emergency protocols, and systems of communication with cat parents, read more

I boarded my cat for the day while they did maintenance at my house and I was very happy with the service. They lock their front door, which I appreciate not only because it is a security mechanism for outside visitors, but also great because my cat is an escape artist. The staff was very helpful and friendly. They let me keep my cat carrier there while I was at work, which was very helpful, and they also provided my cat a bed because I had forgot mine. The suites were very large and had multiple levels, and the litter box was secluded, which I'm sure my cat loved, as she likes dark spaces. Overall, a great experience. read more

Linus, Loki, and I would gladly complain if we could, but we can't find a bad thing to say about the Capitol Resort for Kitties. I dropped them off and then the kind folks sent me a picture and a daily report card. The boys definitely started posing more as they learned the drill. They came back healthy, safe, and happy. read more

Capital Kitty Cat Resort - Just chilling at the Capitol Resorts - Pet Sitting Near Me - Washington, DC, District of Columbia

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I dropped off my two 1yr old cats Onyx & Shadow for ear cleaning & nail trimming. I was expecting the worse as Onyx is very aggressive and requires medication at times. I gave him a few drops 1 hour before our arrival. The staff was great!! They were very patient, caring & knowledgeable. Boths cats were serviced very quickly without drama! We will definitely be back in a couple months for same service. read more

New small business in the neighborhood so opted to try a cat hotel instead of a 2x a day sitter. Definitely will use them again. Affordable Clean 24 hr on site personnel Tons of play time Report card + picture provided Friendly knowledgeable staff Location I understand there are more amenities to come- looking forward to it! read more

I feel totally misled by the website and reviews. Just boarded our two cats for three nights. This place is in a dingy basement, smells horribly of cats (the bad kind of cat smell) and looks dirty. My two cats barely had enough space. I paid for grooming each day but only got confirmation of grooming on one day and photos on two of the four days. My poor cats hid in their litter box for most of the time and reeked of urine when I picked them up. The only thing going for this place is that there are no dogs. And the front desk people seemed nice enough. Will never come back here again. read more

I'm past due for a review of these wonderful folks. I prefer to leave my kitty someplace where he can be looked after around the clock, and he gets looked after so well here. He has his own little condo to live him, with a separate space for his litter box, which is cleaned daily. The place is always secure so none of the kitties can escape, and I always get a daily "report card" letting me know how my kitty felt that day, along with a picture. I know the staff by name, and they know my kitty by name. I always feel good leaving my kitty here. read more

This place is amazing! I came in to drop my cat off, and the door was locked ( they do that for security purposes apparently). Glad to know my cat is safe and secure while I'm away. A man answered the door and showed me where my cat would be staying. He was very thorough and ask if my cat had any special needs and feeding directions. I brought food and used their litter. I originally planned to keep my cat there for only 5 night but had to extend last minute and they were very accommodating. I received these cute little report cards every day along of a picture with my cat! Happy to say I've found a new place to board my cat. Highly recommend this read more

I used Capital Kitty Cat Resort for a one-day kitty daycare session and was very pleased with the service. I am selling my condo and boarded my cat for the day while the open house was going on. The gentleman who staffed the place that day was very helpful and friendly and made sure my cat had everything he needed. They also were willing to store my cat carrier for the day, which I appreciated. At the end of the day, my cat was happy and healthy, which is all I could ask for. read more

I boarded my two cats at capital kitty and I would happily recommend their services. It was very easy to schedule and pay online. Both of the individuals I interacted with were helpful and clearly loved cats. read more

I've left my two cats here multiple times and Capital Kitty Cat Resort has been amazing. The staff members are so friendly, and you can tell they genuinely love playing with the cats. They send updates ("report cards" and photos) every day, and my cats have always seemed happy and healthy after their stays. It's also fun to see other people's cute cats when I go to pick up / drop off. The pricing is more expensive than typical cat sitting, but that's worth it to me because I don't have to worry about leaving them alone for too long (mine tend to destroy things if left unsupervised...). read more

Capital Kitty Cat Resort took excellent care of our cat. Each cat has their own "suite" with a separate area for litter. The facility is clean and looks comfortable for the cats. The staff sends pictures and status reports everyday. They were very flexible about drop-off and pickup times. read more

I was going to board my cats at a vet, but at the very last minute before a flight it fell through so I was glad when I found this place. I would have given four stars, but the reason why I'm not is because I think you need to be careful with the personality type of the cat you have. And that's MY fault, and I would hate to have another owner make the same mistake...one of my cats is super friendly and loves people and she did great. My other cat who actively hates everyone, but me, didn't. They send daily updates and pictures. The only updates I got on him is that he was not eating his whole meal. But he actually got a really bad cold being there which they did not notice, but I did when I picked him up. He was audibly wheezing and had runny eyes. In two weeks he lost a whole pound, and he only weighs 8 to begin with. Had to take him to the vet as soon as I got back. I just would have thought that even though he's not a friendly cat, and keeps to himself the caretakers would have noticed he was sick, and told me/taken him to the vet. If your cat is friendly, and is not going to hide in a corner then great. But otherwise your cat might get lost in the shuffle. read more

They took such good care of my boy during his 4 day stay. I received daily texts that included a full report and a photo. Staff was very kind. Would definitely use this place again. read more

Excellent! I loved the kitty condos and the report cards at the end of each day. The price is great and you have options as to their other ... "amenities ", such as the kitty parlor for grooming, the play room with toys and the choice to bring your own cat foods and kitty litter. read more

I'm recommending this place to all of my friends that has cats. The owner was wonderful, he did not seem annoyed about all of my questions and phone calls. He also ask what kind of food they eat, how often do you feed them and what brand of kitty litter do you use. (Also, he give them filter water as well, which I love!) He also took my cat dishes and anything that from home that would make them comfortable. I love the fact that it's a 24 hr care service too! Thank you Capital Kitty Cat Resort for taking care of my fur babies!! read more

This place was okay, but I would NOT recommend getting the additional features. Last summer, I left my cat here for 3 days. She was pretty nervous afterwards, and when they mentioned she got her "hour out to play" it made me uneasy because my cat loves to run around for more than an hour. I paid extra to get my cats nails trimmed and teeth brushed. They claimed they brushed her teeth but it was fairly obvious her nails had not been trimmed. When I reached out to inquire, they said they do not provide a service to a cat who won't accept the service. When I asked to be reimbursed for the nail trimming they said sure but never did. read more

Boarded my three cats here for the day while I had work done on my house. Very kind, cats well looked after (the one who is friendly even got played with). It also did not cause my cats the anxiety that being boarded at the vet's office does. read more

They took great care of our cat, and were very flexible when we added a day at the last minute. Really appreciated the daily texts!