I am not sure if there is a single Yelp entry for the system, Capital Bikeshare. I write to explain…read moremy experience. It is positive to date. I recommend this. The background. I am in my late 50s. I do not live in Washington, D.C. My elderly father does though. So I am in and out all the time, checking up on him (he still lives on his own). I am experienced riding a bicycle in the city. I have owned an e bike (it stopped working, the Van Moof; I loved it when it ran, but build quality was an issue). I also rented regularly in San Francisco when I lived there, and do so intermittently in New York City where I reside now. I have had good experiences and bad, including an issue where part of a bike belonging to the defunct Uber system fell out in an intersection, and the customer service agent told me I was lucky I didn't die and offered me a $2 refund, which I thought was rather rude, prompting me to interact with the General Counsel's office to no avail -- moral of the story is you won't get much by complaining, even if you are in the right and quite polite. All told, I am confident I have taken at least three dozen rides, maybe four dozen rides, with at least three other companies, in two major metropolitan areas besides DC. I also support mass transit and alternative transit. I regularly ride the bus, and I am irked by people who assume I would not do that, because they are projecting their sense of privilege (it is apparent from their disdain they would not ride the bus) on me. I also run commute as much as I can, and I previously did that on a regular basis (three days a week, 4.5 miles, just one way; then MUNI back). That is not to brag about virtue. Don't trust anybody who touts their own morality. In any event, Capital Bikeshare seems to have worked out the problems with this service. They have lots of bikes. That have lots of locations (including one about a quarter mile from where we stay and another on the side of the train station where I need to go). They have an acceptable number of e bikes in the fleet. The maintenance is much better than pre-pandemic with their rivals. (I am opposed to the dockless networks. Those result in the inevitable problem of bikes scattered willy nilly on sidewalks and where they pose a hazard.) The annual fee is reasonable. I am planning three trips in the next two weeks, early in the morning before Metro starts running, to Union Station. If I do as I intend, the amount saved over a motor vehicle ride share will offset the cost. I figure at 4am, the traffic will not be a great hazard (though the drivers out will include a disproportionate number of people who, given the late/early hour, probably pose a risk).

Absolutely terrible experience with Capital Bikeshare…read more We returned the bike to a designated docking station, and I have proof of the return. Even so, Capital Bikeshare charged another account connected to the trip for a bike that had already been returned. The charge was eventually reversed, but only after we had to provide evidence and spend our time dealing with an issue that should never have happened. What's most frustrating is that their system failed to recognize the return, but we were the ones left to sort it out. We provided clear proof, yet still had to go back and forth with customer service over a charge that was made in error. A bike-sharing company should be able to tell when a bike has been properly returned. If the company's records don't match the customer's proof, the customer shouldn't be held responsible without a proper investigation. This was a frustrating experience and has made me think twice about using Capital Bikeshare again. Customers shouldn't have to repeatedly prove that they returned a bike when there's documentation showing that they did. If you use Capital Bikeshare, keep your screenshots, receipts, trip details, and any other proof of the return. You may need them.

Very easy to rent. Had a scooter dropped off and picked up from air b and b quickly. The battery…read morelasted well and it helped me s lot.

do not take ur scooter here they will basically keep your scooter hostage .. not answer you …read more. update you nothing not to me or segway... it was there for a warranty repair .., of course they ignore you and then mock you once you review their place !! never in my life have i ever experienced this level of unprofessionalism ... they are rude and just plain mean .. do not go here now they want me to pick up my damaged scooter they have had since july!!! .... not only did they mock me but only answered me back after i made my original review on google do not go here !!

I was very disappointed when I arrived at my DC "Fat Tire" bike tour. I have been on Fat Tire…read moretours before and all of their bikes are street cruisers that are super comfortable and easy to ride. When we pulled up it was clear that this was not an actual fat tire tour. Fat Tire as partnered with a local existing bike company called "Bikes Unlimited". To make sure that I got a tag-a-long for my youngest, as I know those go faster, I reached out to to fat tire customer support for instructions since I didn't see the option at check out. They advised that I put that in the notes section of the reservation. Bikes Unlimited informed me when we got there that they don't even see these notes. The only bike they had that would fit me and pull a tag-a-long was a men's mountain bike. The bar on the bike was so high that it was up my butt when I had my feet on the ground but the bike was overall too small for me when riding because the seat had to be low so I could touch the ground with the high bar. The seat was rock hard and I tweaked my back from being bent in half. I had been expecting a road cruiser they advertise on the fat tire website so riding around on a mountain bike that was both too big and too small was a bit of a disappointment. They did have cruiser style bikes that my other family members were able to use but they did not have a way to connect those to a tag-a-long. All of the other people in our tour were on standard type mountain bikes and not fat tire cruiser type bikes. Also when I reached out to the customer service line there was not option for US tours. This is because this is not a US Fat Tire Tour. This is some sort of agreement where the Bike's Unlimited Company is paying Fat Tire to be listed on their website as a Fat Tire tour. So I could not even reach the company to let them know we had gotten lost and would be there shortly when we were running behind. All that said, our tour guide was great and aside from being uncomfortable the bike tour was a great way to see all the monuments. It looks like it was also a little cheaper to book with kids via fat tire. I recommend you check out the bikes unlimited website to understand what types of bikes they have and then call them directly if you have issues or want to make sure to reserve a specific type of bike in advance. If you need a tag-a-long make sure to bring a tall person with a good back who can ride a mountain bike and you should be fine. Had I known ahead of time what to expect might not have been so disappointed with my overall experience. Starting out stressed and frustrated sort of soured the whole experience.

Bait and Switch / Misrepresentation of Tours vs. what is received / affiliate company is…read morenon-accountable Fat Tire Tours DOES NOT OPERATE the DC bike tours. Their affiliate "Unlimited Biking" does and as a result, the Integrity, Professionalism, and Experience you are used to from a Fat Tire- run tour is absent from the unaccountable, dishonest, and unfriendly staff that Unlimited Biking provides. After showing up to check in ahead of our 10:30 AM tour time today, we were told what we booked is not what we would be receiving. When asked if we could receive what was represented on the websites, we were told no. No refund was offered - a classic bait-and-switch. On July 11, we booked the "Best of DC Electric Bike Tour" on the FatTireTours website for $79 each X 4. What was supposed to be a 3.5 hour tour, ended up being 2.5 hours. For this tour, the description says " Our electric bike tours operate in groups of a maximum of 8 people", however there were 14 people on our tour. The description indicates that we would be seeing the Library of Congress, Supreme Court, Union Station, The Jefferson Memorial, and the Tidal Basin. None of attractions were on our tour. The description also represents that we will be making a "Brief stop for lunch", however this did not happen either. Most importantly, the representation of this particular tour was that it would be an "Electric Bike Tour". In fact, the description of the tour boasts " No other tour on our menu covers as many sites as this one!". But instead, we were on a regular tour, with regular bike riders. We were given Electric Bikes, but since all the other riders on the tour had regular bikes, we could not take advantage of the benefits of the electric bikes. We spent the majority of the time, coasting, or braking while we waited for children on the rest of the tour on their non-electric bikes to keep up the pace. The tour was slow and we saw less. When I asked for the tour that we paid for, Emily M said "you are getting an "Electric Bike Tour....you are on a bike Tour and you have Electric Bikes", ignoring the fact that all other representations on both Fat Tire and Unlimited Biking websites clearly differentiate the Electric Bike Tours from all other tours. Subjectively adjusting the English language to defensively tell me, the customer, that I was incorrect, is a disgrace to customer service. At the end of the tour, Emily said "I understand there was a miscommunication on the Fat Tire Website that hasn't been updated" and offered us TO PAY MORE to take the 6:30 PM tour for half-price. When I asked for a refund, she refused, saying that it's a third-party mistake. When I told her the description on the Unlimited Biking website says all the same things in the description of the Electric Bike Tour, she said "oh, we'll have to look into that" and ended the conversation. For your reference, here are the representations of each tour made on your respective websites; neither of which is what we received today. https://www.unlimitedbiking.com/tours/monumental-electric-bike-tour/ https://www.fattiretours.com/washington-dc/tours/best-of-dc-electric-bike-tour

Wow, just wow is all I can say! Behrad was a fabulous tour guide. My boyfriend and I recently took…read morea trip to DC just for fun, and I have to say Behrad truly made our trip. We got to see everything, literally everything, the city has to offer on these super cool electric bikes. I was nervous at first to ride the bike considering I've never ridden an electric bike before, but now that I have, I never want to ride a normal bike ever again! The booking process was super easy, and Behrad will customize your tour based on your preference of what you want to see / do and how long you want to stay at each sight. Hands down, one of the coolest experiences we've ever had. If sitting on a tour bus just isn't your jam and you're looking for something fun to do, then this is the tour for you! Thank you Behrad!!

This station is nice because there is a lot of parking that's free. The station has 2 different…read moreareas that have machines for purchasing and validating tickets. There is not much coverage for bad weather which sucks, so if it's raining or something, you're kind of screwed.

Today as a first time, writer of the C 41 bus I was blessed…read moreto have met Mr. Sellman as an operator. This man is serious and committed to what he does I'm gonna say this was five star on top of excellence service. Thank you Mr Sellman

I only ever parked at this metro station a handful of times -- it's along the same line as other…read morestations, but it's not as close. But when I have parked at West Hyattsville... I literally had no complaints! There's something about the signage there, and parking is never an issue. I like the layout as well. It's a good station to park at if you don't want to be right on the tail end of the line that tends to be busier.

This is a quintessential commuting station that I am happy to use daily…read more Forest Glen metro isn't really walking distance to much. There's a medical office building nearby, a small shopping center with a supermarket, and the rest is all residential. However, it has a decent amount of parking that is easy to access. There is a short walk from where you park to the turnstiles but it's not bad. The station and the tunnel leading into it are spacious and clean. The only time I've interacted with an attendant they were very friendly. I've read about an escalator but I've only ever used the elevators. There are about 6 of them and they come very quickly. For rider purposes, they only lead from the concourse to the platform. The platform themselves are very wide and have benches along the way. I don't plan to go back to driving every day to DC. It's so much better to park at Forest Glen and use metro.

Trains almost never on time, the station is clean, despite being the deepest metro station in the…read moresystem the elevators to the platform are fast and quick. The parking I have not experienced.

I would say the most important thing to note is they have FREE parking for commuters. They also…read morehave scooter and bike storage. There are benches and they are covered in the event of rain. The train is on time most days; however, if it is going to be late there is signage, which they update, to let passengers know. Be mindful that trains go in both directions. You need to be on the appropriate side prior to the trains arrival. You can also purchase tickets on the Charm App. Makes life easier.

Its a cold, cold world. I just moved to Beltsville from my…read morebeloved main st laurel apartment. Where I took for granted the fact that I could walk to the train station. And bump into my neighbors whilst waiting for the train:-( Now Im here at Muirkirk. Its sterile, cold and unfriendly. The people waiting dont seem to have a sense of community. Theyre literally just bodies waiting for a train. No one smiles, no one chit chats. Its very dry. The most scary part of this station is the fact that you have to cross live train tracks on foot. If you miss the morning NB Camden line train to DC by a minute and you arent on the other side--you might as well turn around and go to Greenbelt. Freight trains pass through frequently so you need to be extra careful. Theres no ticketing machine here for MARC so youll need cash to pay the conductor. Yea it sucks. I miss Laurel.