I was very disappointed when I arrived at my DC "Fat Tire" bike tour. I have been on Fat Tire…read moretours before and all of their bikes are street cruisers that are super comfortable and easy to ride. When we pulled up it was clear that this was not an actual fat tire tour. Fat Tire as partnered with a local existing bike company called "Bikes Unlimited". To make sure that I got a tag-a-long for my youngest, as I know those go faster, I reached out to to fat tire customer support for instructions since I didn't see the option at check out. They advised that I put that in the notes section of the reservation. Bikes Unlimited informed me when we got there that they don't even see these notes. The only bike they had that would fit me and pull a tag-a-long was a men's mountain bike. The bar on the bike was so high that it was up my butt when I had my feet on the ground but the bike was overall too small for me when riding because the seat had to be low so I could touch the ground with the high bar. The seat was rock hard and I tweaked my back from being bent in half. I had been expecting a road cruiser they advertise on the fat tire website so riding around on a mountain bike that was both too big and too small was a bit of a disappointment. They did have cruiser style bikes that my other family members were able to use but they did not have a way to connect those to a tag-a-long. All of the other people in our tour were on standard type mountain bikes and not fat tire cruiser type bikes. Also when I reached out to the customer service line there was not option for US tours. This is because this is not a US Fat Tire Tour. This is some sort of agreement where the Bike's Unlimited Company is paying Fat Tire to be listed on their website as a Fat Tire tour. So I could not even reach the company to let them know we had gotten lost and would be there shortly when we were running behind. All that said, our tour guide was great and aside from being uncomfortable the bike tour was a great way to see all the monuments. It looks like it was also a little cheaper to book with kids via fat tire. I recommend you check out the bikes unlimited website to understand what types of bikes they have and then call them directly if you have issues or want to make sure to reserve a specific type of bike in advance. If you need a tag-a-long make sure to bring a tall person with a good back who can ride a mountain bike and you should be fine. Had I known ahead of time what to expect might not have been so disappointed with my overall experience. Starting out stressed and frustrated sort of soured the whole experience.

Bait and Switch / Misrepresentation of Tours vs. what is received / affiliate company is…read morenon-accountable Fat Tire Tours DOES NOT OPERATE the DC bike tours. Their affiliate "Unlimited Biking" does and as a result, the Integrity, Professionalism, and Experience you are used to from a Fat Tire- run tour is absent from the unaccountable, dishonest, and unfriendly staff that Unlimited Biking provides. After showing up to check in ahead of our 10:30 AM tour time today, we were told what we booked is not what we would be receiving. When asked if we could receive what was represented on the websites, we were told no. No refund was offered - a classic bait-and-switch. On July 11, we booked the "Best of DC Electric Bike Tour" on the FatTireTours website for $79 each X 4. What was supposed to be a 3.5 hour tour, ended up being 2.5 hours. For this tour, the description says " Our electric bike tours operate in groups of a maximum of 8 people", however there were 14 people on our tour. The description indicates that we would be seeing the Library of Congress, Supreme Court, Union Station, The Jefferson Memorial, and the Tidal Basin. None of attractions were on our tour. The description also represents that we will be making a "Brief stop for lunch", however this did not happen either. Most importantly, the representation of this particular tour was that it would be an "Electric Bike Tour". In fact, the description of the tour boasts " No other tour on our menu covers as many sites as this one!". But instead, we were on a regular tour, with regular bike riders. We were given Electric Bikes, but since all the other riders on the tour had regular bikes, we could not take advantage of the benefits of the electric bikes. We spent the majority of the time, coasting, or braking while we waited for children on the rest of the tour on their non-electric bikes to keep up the pace. The tour was slow and we saw less. When I asked for the tour that we paid for, Emily M said "you are getting an "Electric Bike Tour....you are on a bike Tour and you have Electric Bikes", ignoring the fact that all other representations on both Fat Tire and Unlimited Biking websites clearly differentiate the Electric Bike Tours from all other tours. Subjectively adjusting the English language to defensively tell me, the customer, that I was incorrect, is a disgrace to customer service. At the end of the tour, Emily said "I understand there was a miscommunication on the Fat Tire Website that hasn't been updated" and offered us TO PAY MORE to take the 6:30 PM tour for half-price. When I asked for a refund, she refused, saying that it's a third-party mistake. When I told her the description on the Unlimited Biking website says all the same things in the description of the Electric Bike Tour, she said "oh, we'll have to look into that" and ended the conversation. For your reference, here are the representations of each tour made on your respective websites; neither of which is what we received today. https://www.unlimitedbiking.com/tours/monumental-electric-bike-tour/ https://www.fattiretours.com/washington-dc/tours/best-of-dc-electric-bike-tour

My family and I were finally able to take our twice-pandemic-postponed "Big 3 Smithsonian" tour…read morewith DC Insider Tours and it was definitely worth the wait! We were fortunate to have company co-owner Bo as our guide, He took us on an enthusiastic, informative, efficient four-hour tour of the highlights of the American History, Natural History, and Air & Space museum along with a stop at the Smithsonian Sculpture Garden. Bo's personable nature, passionate knowledge of all things Smithsonian plus Washington DC overall made the experience truly exceptional. The customer service provided by DC Insider Tours during my rescheduling throughout the pandemic was also incredible . We also appreciated the detailed day-of-your instructions, including a texted photo of the tour guide we were looking for. I highly recommend DC Insider Tours for any tour in the Washington DC area, you will NOT be disappointed!

My family hired DC Insiders for a private walking tour of DC yesterday. Bo, the owner took us…read morearound starting in Foggy Bottom at GW University. We explored the history and meaning of Foggy Bottom. Bo provided visual references and history of each spot we stopped at. We toured the Lincoln Memorial, Vietnam Memorial, World War 2 Memorial and Washington Monument. We learned information we never would have by walking around on our own. All in all Bo was full of energy and great for kids and we learned so much. We can't wait to return to DC and take another tour.

The Bike and Roll DC Night Monuments Tour is possibly my favorite tour and now I've done it twice!…read more(2008, 2021). I also have recommended it whenever someone says they're traveling to D.C. This new location at The Wharf is even more convenient, and a fun jumping off and ending point. What's better than biking DC at the Golden Hour? Going from monument to monument! But wait, there's more! Our Tour Guide was armed with great facts and stories about the monuments (I forget her name, she's a teacher in "real life"). After we were schooled, we got to walk around the monuments, take pictures. Jefferson, FDR, MLK, (Korean WM was under construction), Lincoln, Reflecting Pool, WWII, Washington Monument. The biking wasn't ever hard at all. And our tour guide added lights to our bikes when it got dark out. History, on a bike!

This was a really fun and informative activity! Great way to see some of the sites and learn a…read morelittle more about them. Our guide Marianne was awesome. She shared her wealth of knowledge in an entertaining and fun manner. Highly recommend!

This was worth every penny! Finding the starting location was easy and only a block from a metro…read morestop. A staff member made sure bikes were the correct height and we were introduced to our tour guide. He was very helpful in navigating the city, making sure our group of 4 stayed together and was very knowledgeable. He was happy to let us walk around sites on our own and took pictures for us. If a memorial or location was blocked and we could see it, he adding something else in to make it worth our time and money. Excellent tour and a really fast way to get around and see everything in 3 hours!

DC 4th of July:::: The one star is for customer service as we never were able to take this ride due…read moreto the heat dome and the city officials advising closures. I called 2-3 days prior to reservation expressing concern about the heat and was told not to cancel but that modifications would be made; more stops, shade options. However, once we landed and everything was being cancelled due to dangerous heat of 117 I contacted Viator and was told I had to message vendor, "Unlimited Biking." I sent message asking to reschedule and NO ONE responded. Concert same day/time as our ride was cancelled by the attending physician of Capitol Hill, Trump State Fair cancelled due to heat, the parade cancelled due to heat - which we understood because it was non-stop of people being taken out on stretchers from Mall. It simply was not safe to bike for 3 hours. Since I never got a response when the survey arrived I shared my experience. The Rep apologized and told me refund would need to come from Viator, Viator said I needed to message Unlimited Biking, Unlimited Biking said they would work with Viator but request needed to come from them. After both companies bouncing me for more than 2 weeks I decided to dispute with my credit card company. I heard from Viator that they were investigating but nothing from Unlimited Biking. HORRIBLE HORRIBLE customer service and I fail to understand why they refused to allow us to reschedule when I made request 13 hours before 6:30pm ride. If you want a company who actually can assist you and has a solid customer service this is not it!!!!

Five stars and I mean every one. Todd at Pedego Electric Bikes in Alexandria knows exactly how to…read moreshow people a good time. Cherry blossoms, tulip fields, the Iwo Jima Memorial, the Washington Monument in the distance -- all from the seat of an e-bike that does half the work for you. One of us went down mid-ride, got back up laughing, and was ready to go again. No drama. Just good people having a great time. If you haven't done an e-bike tour through this area yet, Todd is your guy. ​​​​​​​​​​​​​​​​

My GF planned this bike trip for us from Old Town to Mt. Vernon. It's something we had talked about…read moresince the beginning of the year. I had been less than enthusiastic since our last tandem bike jaunt in DC left me ragged and looking forward to the end. We rented a tandem bike from a known rental in DC; the bike was rickety and took effort even on the completely flat route we were on. My GF found Pedego and opted for the tandem electric bike. This was a 180 degree experience from the other rental company jn DC. The owner was friendly, attentive, enthusiastic and really made us feel welcome. He knows his bikes gave us a quick run down that made us feel comfortable. The bikes are impeccabley maintained and he's thought of everything including helmets, storage pouch, bike lock, flat tire kit etc. He was even extremely well versed on the route to Mt. Vernon. Every pointer he gave us was spot on. We made it to Mt. Vernon and enjoyed food, history, and culture. The way back was fun since the bike did all the work, electric is the way to go for tandem bike long hauls. I plan on coming back to buy some accessories for my own fat tire e-bikes. This was a memorable experience that was easy and affordable.

Sunday funday with Barry! Entertaining my sixteen yr old son isn't easy, but on today's tour he was…read moreinterested, smiling and taking pictures. I loved my little scooter, the short cuts and your dad jokes! Thanks for the memories Adventure DC Tricycle Tours...bravo!!

What a day, this was so much fun! Thank you Barry for being such a super cool awesome and…read moreknowledgeable dude. The thing that really made the tour stand out was you. We signed up for the electric scooter tour (mostly at my behest - because I love them so:). My girl and I were a party of two, and we joined a party of 3 (mom and two girls) for a run ride out on the town. First, we met at the bike shop, where all the scooters and accommodations had been taken care of ahead of time. The shop is conveniently located by this quiet alley, where Barry gave us an overview of the trip, discussed any special considerations, went over relevant safety stuff, and let everyone practice and get comfortable on the scooters (in the safety of that quiet alley). All with a GREAT sense of humor and a smile. It was enough to put even that nervous mother at ease with her girls. (I'm not sure if I had more fun watching him at work with the family, or actually seeing the sites along the tour - haha!). He throws in a couple of bonus gems and things along the way. My guess is that every one of his tours is a little bit different from the ones before it. Then we went and did all the things. I think we were gone for a couple of hours total. I loved it. I'm not sure why, but the whole time, I was in just such a good mood. Thank you Barry, for bringing the joy to the ride. From the bottom of my heart, we are all still smiling. Thank you for such a fun and simple, safe, silly, and memorable experience. We loved it!!

This was the perfect way to explore the city! Your tour will be combined with other groups that…read morebook the same time as you do. Jana was the best tour guide! She was super patient when teaching our group how to use the Segway. I'll be quite honest, I was scared because I don't have the best balance, but these will auto balance for you! The hardest part is to get on and off, but someone can always help you with that! The tour itself was really informative. Jana was super knowledgeable about the history, and she even tailored the tour to what we were interested in. I would recommend this to anyone who is interested in it! It's way better than trying to walk to all the monuments! My best tip is to wear a ton of layers. It was freezing while we were zipping down the streets/sidewalks!

A great way to see DC, segways are a ton of fun and easy to learn to ride. We did the after dark…read moretour which was all we could squeeze in, I think the day tour would be better. Guide was very knowledgeable and qe all learned a lot.

Vicky was a fantastic guide! I've spent a lot of time in Georgetown so I didn't know how much I'd…read morelearn, but Vicky blew me away with her depth of knowledge.

Georgetown, Washington DC - My handsome husband surprised me with Saturday night tickets for the…read moreGeorgetown Ghost Tour. We are local to the area and love history, spooky stories and corny jokes so for us this is a fun date :-). The tour began at the Old Stone House where we were checked in and divided into two groups of about 18 people each. Everyone in our group was from out of town except us and our amazing tour guide Sonia. She effortlessly led us from site to site while allowing time for questions and photos. She also made sure our group stayed together and safely crossed the streets. I was concerned that it would be hard to hear given the traffic and Saturday night usual cacophony that is Georgetown but that generally wasn't a problem. We didn't see any ghosts - DRAT! But we did have fun and learn some history along the way. We would recommend this tour company and this particular tour.

I can't begin to say how great the monument night tour was. Ryan knew the city like the back of…read morehis hand and I loved the facts/stories he provided about each monument and other parts of the city. No doubt that Ryan enjoys what he does. Another plus is that he gave us facts, not his opinion, which is rare these days. Everyone wants to inject their opinions into everything. Ryan didn't attempt that at all and I found that very refreshing. Spent 5 days in DC and this was absolutely the highlight of our trip. I didn't want the tour to end. I would, and have, recommended BiPartisan Tour Company to everybody. My next trip to DC, I will definitely take the night tour again!!

We took the evening tour with Brian and it exceeded our expectations! It was a small group which…read morewe like. It was on time, the vehicle was immaculate. Washington is beautiful at night and after a long day of walking it's a great way to spend an evening and check 13 places off your "must sees". Brian, a history major and teacher is very knowledgeable. He knows all about the places on the tour plus the best restaurants, hotels, etc. His people skills are amazing. He has a great personality and was a hoot to spend time with. Will uses his company again!

My husband I joined the moonlight tour in DC over the Easter weekend. The guide communicated well…read morebeforehand, was at the meeting place promptly, very knowledgeable and fun to share the historical background of the memorials we visited, and overall very pleasant. Evening view of the memorials and the historical sites was spectacular, especially all the cherry blossoms fully blooming :) After the tour, our hotel was only a block away so we planned to just walk back to the hotel, but the guide offered to dropped us off at the hotel we stayed. It was very sweet of him when he didn't need to do so. Overall, we had a blast and highly recommend this tour :)

George picked us up at our downtown hotel and was very communicative with arrangements. He was…read morerecommended to us after another family member had a tour with him previously. My 16 year old son said "this is pretty good" (so you know it was entertaining. George had some great facts and fun stories and kept the tour interesting but on schedule. Nice man and a great way to see the monuments. I highly recommend the night t