This place charges for things that are not on their pricing list , shape of nails etc... very rude the husband is aggressive and they cater to their clients that go to them regularly. I got a quote over the phone for $55 for a full set of acrylic nails but got to register and was charged $70 . I didn't get anything extra. They charged me for the SHAPE and the polish!! BEWARE! Also while he was doing my Nails I went to bend down to grab my phone out of my purse he had my other hand in his hand he aggressively yanked my hand towards him because I bent over. I have arthritis and it was painful! If I could give Cape Ann nails minus stars I would !!! The wife was rude the husband was rude and the place is dirty! My nails are not almond shaped not sure what shape they are but they are fugly! I highly recommended that NOBODY goes to cape Ann Nails!!! Also most of the reviews you under this one are Old AF! read more

Always wonderful experiences each time I have walked in or made a last-minute appointment. They do an excellent job! I enjoy the Collagen treatment, it is really a treat. read more

Violet came highly recommended and she didn't disappoint!! The place was clean and the atmosphere was very relaxing. As an added bonus .... they had my favorite OPI color which is almost impossible to find everywhere else. I've been searching for a salon i'm happy with instead of bouncing around between salons. I've found my place!! I definitely recommend giving them a try. read more

Walked in without an appointment and Violet did a FAB job on my gel mani (humoring me when I pulled 3 colors!) Really attentive to detail. looks a bit off in the pic but filed as I asked and very uniform. Hope it lasts! ;) read more

Capeann Nails & Spa - Nail Salons Near Me - Gloucester, Massachusetts

Was at work in Gloucester for the day and I decided to get a pedicure on my lunch. Very nice people working here and my pedicure felt wonderful. The woman told me to sit under the fan UV thing for 3-4 minutes and I sat for 8 and now my toenails are all messed up not even an hour later. It sucks to pay $33 and then have to get your nails done again because it didn't work. read more

Made an appointment in person 1 month ago. Going to a wedding. Showed up for appt. and was told (after 4 times trying to understand what the man was saying) that my appt had been canceled. I did not cancel it. They offered no help. A very lovely customer offered to give up her appt for me but I was so upset at how unprofessional and unkind they were that I did not want to support their business. I left and went to another salon, no appt. The other salon was very busy but saw how upset I was and fit me in. $100 dollar tip went to the nice technician who did my nails, professionally and friendly. My advice to others-if you are needing a nail appointment for an important day DO NOT depend on Cape Ann Nails. read more

Excellent pedicure, friendly staff, warm and comfortable environment. I'll be back for sure!

I've been going this whole summer. Today I went for a fill after one week because someone else did my nails at the same place but did a bad job and couple nails broke. The guy that does my nails always does an amazing job but I'm never going back. He charged me for the two nails that broke, he charged me for filing them down a little and he also charged me for the shimmer he put on top! I also got charged 45 dollars for just a gel color on my toes without even doing a pedicure! $100 total for that! I'm never going again! They just lost me as a customer, my mom, and my sister for doing that and it's to bad because I live right across the street. They act as if they're the only nail salon in Gloucester. Screw that. read more

Very clean and usually has availability. Prices are a little higher than the other salons in town. Went in today and I must say I agree with other posters. Great pedicure! Abby was awesome!!! read more

I've been living in Gloucester for over a year now, and haven't been thrilled with any of the nail salons I have tried. Until now!! This salon is clean. The employees are all very friendly. I love JILL. She listened to what I wanted, her work is meticulous. I have NEVER pre-booked an appointment, but I am now. read more

I had a pedicure (they squeezed me in when they were busy) and was in and out so quickly (about 30 mins). I had an AMAZING massage that was the bulk of the pedicure experience. The place was clean, the family and clientele were friendly and I will be back! Great color selection read more

My regular nail salon was too busy to take me today. First visit. Recommend by a friend. Clean, friendly staff, had a pedi. without an appointment. Will return. read more

My friend and I stopped in on a Thursday afternoon to get our nails done. This place is nothing special, and it definitely has a strong chemical smell, but that's to be expected at most salons. We arrived at a perfect time when they had a few employees available and they took us right away. I got a pedicure, which was great, and at a very reasonable price. My friend got a gel manicure, and unfortunately it barely lasted a week. read more

I had a difficult time finding a good nail place when I moved to the area. They do a great job. Gel manicure always lasts at least 2 weeks. And can generally take time for walk Ins read more

Love the place! Clean, clean clean! Beautiful manicures and pedicures! Friendly staff! So glad I found this place! Reasonable prices!

Very clean salon and courteous staff. Awesome pedicure & hot stone massage all for $30! So glad I found this place.

Got a pedicure here today and it was the BEST pedicure I have ever gotten. Not only did my toenails come out great, but they gave an awesome, thorough massage too! Most places lack on the luxorius part of the pedicure and just want to get it overwith. But this was complete with exfolient, oil, and a hot stone massage! It's a bit of a far drive for me, but I will definitely be making the trip back here when I feel like pampering myself! read more

This place is the cleanest, friendliest place in Gloucester. A pedicure is about $28 but it's worth it. This place is going to be a top nail place for now on. 100% recommended! read more

Wow. Not only is this place super clean and relaxing, but Kim gave me the most thorough and beautiful gel pedicure of all time. Hot stone leg massage included. Highly recommend this place. read more

Terrible place be aware! If i could give them a zero I would. They are rude ignorant and unprofessional nail techs. They messed up on my nails which was a basic gel polish twice. I didn't go back the first time but I did go the second time. I had my nails for 3 days and all the polish was lifting off my nail bed. I have long skinny fingers with a long nail bed. So I don't know how he messed it up outside of he got his license through a cereal box. Second time I asked him to fix it at no charge because it was his error! He was rude, abrupt, and rough with my hands. He made me feel like it was my fault! He Clearly showed he was pissed was about doing it over. Poor service!!! Now if he was apologetic and right his wrongs I would have never wrote this. I feel it was poor customers and rude for them to take their error out on the customer when all I did was pay him for a service that he did not do correctly. I know other people had bad nail jobs due them. Urge you to stay away. read more

Had a wonderful experience with my 85 year old mother who desperately needed a pedicure. Kim was so kind and patient with her. She scrubbed and cleaned her feet so gently. Can't tell you what a treat this was for her. Thank you for your patience and kindness to her. We will be back. read more

I always get consistently good manicures and pedicures at Capeann. Their gel manicures are particularly great -- always well done and they last longer than gel manis I've gotten at other salons. Everyone who works there is good at what they do. I almost always just walk in for an appointment, knowing whichever stylist is available will do an excellent job. It's not the fanciest-looking salon, but I'd rather get great mania/pedis at a reasonable price, than a spa ambiance! read more

Been going for about a year..Always get great service in an friendly atmosphere..Price is right for the service emdered

It's super affordable and is relaxing. The only draw back can be English is their second language and can be a little hard to communicate. My pedicures last for over a month. read more

I've been to this place several times since my first review and each time I've made an appointment days in advance. Despite that, I've still waited at least a half hour for my appointment. It's frustrating, and happens EVERY SINGLE TIME. The manicures and pedicures are always excellent, but I'm going to try other salons as a result of their inability to keep an appointment time. read more

Went here for a spa pedicure and it was absolutely amazing. I wanted a full gel set on my fingernails but they said they only had the shalack (sorry for misspellings) and I explained how I wanted real gel, so then they showed me the acrylic and I again said I wanted gel, not the shalack gel polish or acrylic (i work in a pizza shop and need something that will last better, I had already tried out the shalack before and it was just like having regular polish.) Finally we agreed on the fact that they don't have gel (there was confusion throughout this whole conversation, which is fine but I had a sense they were talking to me rudely but figured I was overreacting) well I wasn't! I ran across the street to use the atm to leave a tip and they kept talking about me and laughing (as told by my girlfriend who I was there with) and then had the nerve to say to her "you need to tell your friend she's wrong" to which she replied "no you guys just don't offer what she wants" and the woman laughed and said "oh are you a nail technician too?" Sarcastically. No pedicure is good enough to have me go back to these insanely unpleasant people. read more

I have been looking for a place to get my nails done in Gloucester for some time, and this is my new salon. Cheri is awesome, but make appointment ahead of time with her. This salon is clean and the prices are reasonable. Overall they do a great job here, and they are open until 8pm which is nice for us who work from 9am-5pm. read more

I have been having pedicures for nearly all of my life, and the one I had here was by far the best. They do a scrub, hot stone massage, and regular massage on your legs and feet in addition to all the things you would expect, all for $28! They are kind, the facility is clean and is bordered by windows, all in all a 10/10. read more

What an awesome pedicure! Sherry (?) took her time and gave a great hot stone massage. The salon is very clean and they seem to have a lot of availability. My feet look great! read more

I love this Spa....Professional treatment with a very friendly staff. I would recommend it highly

I went to get my nails done with my sister and a friend at Capeann Nails & Spa yesterday. The two of my friends got seated within 5 minutes of each other and I was waiting to go next. However, two other women came in separately after me and they were BOTH seated before me. My guess is that the workers were friendly with them or they were their regulars. I am also 17 years old which really bothered me because I highly doubt they would have done the same to an adult customer which is wrong. I was very disappointed with this especially because I the two other girls I went with had to wait about 20 mins for me to be done with my nails! They shouldn't prioritize the regulars because if I hadn't had this experience I most likely would continue to go there. I was astonished that they did that and I was very unhappy with their service. However my nails came out good, but because of my experience there, I will not go back there again. read more