From the time I made my appointment this office did a great job. I have been here a few times and every time the level of care explanation and comfort has been excellent. Dr lambert did an awesome job today. Did a great job keeping my anxiety in check. This is an awesome group with an entire staff there to help you get through a scary procedure Thank you all read more

Awesome experience. From the front office Jennifer to assist Jasmine and very gentle Dr Gibson. Everyone was friendly and Dr Gibson explained every step. Check out, Erika worked with me with Care Credit options. Just Great! read more

There are not enough stars to represent how grateful i am to Doctor Schwogel, Brandon, Ryane, Milena and the entire staff at Canyon Ridge Endontics. They went far above and beyond any expectations in treating my extremely difficult extraction due to my unusually long molar roots. The care has been flawless and the after care incredible. It's very obvious that they truly care about my wellbeing and I actually can't truly express my gratitude. read more

The words "Root canal" inspire, fear, and terror in those who hate pain of any sort. However, fear no more! I am 86 years old, and I've had at least half a dozen root canals in my lifetime, the last three being performed by Dr. Khalifa. I am not exaggerating when I say I felt absolutely no pain. The worst point of the entire procedure was a pin prick that was less noticeable than a mosquito bite. The entire process took 45 minutes and I was on my way with absolately no after effects. The entire staff is most professional, especially the young ladies that do the x-rays. I have a very bad gagging reflex, but they somehow managed to take my x-ray without causing me even that discomfort. I could not recommend Dr. Khalifa more highly. His prices are quite reasonable and everything about the entire process could not have been better. You can't go wrong. Ken V read more

As with all dental emergencies they are never convenient. Dr. Khalifa was great, he was able to get me in same day after seeing my general dentist (S&C Dental - Dr. Bri is also great), performed a root canal, so that I could go out of town pain free. He was thorough efficient and explained the procedure every step of the way ! read more

I was referred to Dr Zachs by another dentist to fix some dental issues. Dr Zachs is a very accomplished dentist. He has done several successful implants for me. I feel lucky to have been referred to Dr Zachs. Brandon has assisted in my procedures and he is always very professional. I would also like to thank the front office staff. They are great. read more

Easy process. Friendly, helpful professional staff. They provided written insurance estimates for my treatment options. Was able to have treatment same day as evaluation. read more

Dr. Labor was outstanding. The office was professional and clean. The assistants were polite and friendly but most importantly Dr Lamont was friendly and has excellent skills. Root canal had no pain and was kept comfortable the entire time. Can't say enough about how good this practice is read more

They twice promised to bill my insurance "as a courtesy," as I checked in and again as I checked out. Despite multiple calls, they have not done so. The root canal was over $3,000. My insurance will only pay up to $2,000. They did finally email me a completely illegible form so I could bill my insurance myself, refusing to mail me a legible copy (via actual mail). I won't let this drop-- since my insurance will only pay $2,000, I will be filing a small claims case against with intend to lien. Avoid this office (Desert Ridge). The procedure went well, absolutely painless but the staff is atrocious and flat out lazy. read more

Dr Khalifa continues to be superb. Excellent technical and interpersonal skills. As pain free as a root canal can be. He accommodated my severe claustrophobia. He is gracious to his assistant as well as his patients. If another tooth demands a root canal, I'll be sure to go to him. His entire clinic and staff are outstanding. read more

Best experience at a dentist I have ever had! Dr Lammot is exceptional! From his bedside manner, explaining exactly what he is going to do, to making sure I was comfortable and pain-free the entire time. I cannot say enough good things. The office staff is wonderful too! read more

I can safely say that I never expected to be writing a 5 star review about getting a root canal done.. But I have to say I was thoroughly impressed! Everyone was professional and worked very well together to make what is a stressful experience as pleasant as possible. They were also very friendly and personable & I felt that they genuinely cared about me and my feelings as well as about doing a great job. I cannot recommend them highly enough. Hopefully I don't need another root canal anytime soon, but when I do, I KNOW where I'm going to have it done. Right here! read more

Great dentist, Horrible office staff. 1st: they have a robot phone system that effectively prevents you from talking with humans. 2nd: my insurance company wanted a form from them with simple info on what treatment was given, etc, and this office refused to give it to me until I escalated up to the office manager and implied I felt like I would have to get the lawyers involved. If you can find a reasonably good dentist with a better staff than this one, avoid this place. read more

Where to start. I am a dentist myself so when I started having sensitivity I knew I was going to need a root canal. I contacted Dr. Kalifa about doing the procedure and scheduled the appointment. The experience couldn't have been better. I was in and out in about 30 minutes and the procedure was absolutely pain-free. I've have had haircuts that were more painful than this root canal treatment. I wholeheartedly recommend Canyon Ridge Endodontics and will definitely be sending more patients their way. read more

I'm not one to ever leave a review. Don't believe I have more than a handful in my life. I visited Canyon Ridge Endo 9377 E Bell rd. I met with Dr. James Parsen on an emergency basis per my dentist. I won't get into what was actually wrong, because I am still processing the unbelievably contradictory conversation I had with the doctor in regards to possible next steps for my issue. Do not recommend seeing him at all. This locations saving grace was the front office staff who checked me in with ease (I don't remember the sweet ladies name) however, she made me relaxed and comfortable and with the grace and understanding that I didn't want to be there (then again nobody wants to be at the endodontist ). Then came Alisha. She was the dental assistant and she made me laugh, talked me through my anxiety and answered my stupid questions about what she was doing. Give the girl a dang raise because she was top notch in my opinion please tell her thank you for me. I ran out of that office so fast I didn't have the chance. I wish the office staff was enough to save my opinion on the actual Dr but when it comes to my health and best outcome please don't ever tell a patient it may or may not work, but should do it anyways. Thank you! read more

Unfortunately I have had two root canal procedures this year, which sucks for me. At this point in my life my first priority in choosing a business is how close it is to my house. Canyon Ridge has an office in Tramanto, off Carefree Hwy. Another in Desert Ridge and I think Scottsdale as well. My first root canal was problematic for me post procedure. Dr. Setlock gave me his cell and told me to check in the next day (a Saturday). I texted him and he called me for more specifics. He told me if I didn't improve he would go in and see me on the weekend. Luckily things got better but his level of care and concern was exceptional. Today terrible tooth pain. Called in and I was in the office at DR in an hour. Dr Setlock determined another root canal needed on a different tooth. Figured they would schedule me in a couple days after the weekend. Why these things happen to me on Fridays I don't know. But he said no we are going to do it immediately so I didn't suffer while watching the Masters this weekend. Their office staff is really nice and the hygienists are really professional and friendly. Their equipment is state of the art. A root canal is not something anyone looks forward to, but this is a really good practice and I definitely would recommend Dr Setlock read more

I never leave reviews. Truly I don't. However, I'd be doing a disservice if I didn't give credit to Dr. Zachs and his assistant. I had an extraction and immediate implant. He was professional, efficient, personable and gave a nice discount since I was out of pocket. Getting dental surgery or any surgery isn't fun. I'm telling you, I feel lucky I had it here with Dr. Zachs and his assistant. Thank you read more

I have had several occasions to need the services of Canyon Ridge Endodontics. With each interaction with both staff, assistants, and Dr. Zach, I have always felt very cared for and any request I have had has been addressed. If you need endodontic services, I highly recommend Canyon Ridge Endodontics. read more

Sat in the waiting room for almost 50 minutes listening to the front desk staff gossip about people as they left which started the whole thing off awkward. Then the Dentist treated it like an assembly line leaving to attend other patients while I still have latex stuck to my face. read more

Dr. Lammot has a great personality and makes a root canal easy! He explains what he is going to do prior to the procedure and takes the time to check on your comfort. read more

Had a root canal after being rushed from another dental office to Canyon Ridge Endodontics in Arizona, Dr Thomas P. Lammot. In pain i accepted right away without looking at reviews. Gave them my credit card and wisked me away for root canal. Keep in mind i had few weeks before had my love of 7 years pass away. Upon exiting i was told my credit card was not accepted. As i attempted to discuss after 4 shots of novocaine The staff Lisa told me i could not leave until i paid. I asked for payment plan. Flash forward there staff has continued to be rude, unhelpful, un willing in anyway to assist, and seems determined to make someone who is already going thru a rough time life even more difficult. No compassion, even though my insurance has paid and i put good faith money down. I never write a review or get this angry but i would recommend nobody visit them unlike there voice recording about friendly staff and gentle and caring environment, lol what a joke. Im sure some people there are good there but one persons attitude and unwilling to be helpful affects the whole group. read more

I got a root canal from Brandi Molina at this location. Dentists and Endodontists have been struggling to figure out my problem for years. It wasn't easy, but she didn't give up after a lot of testing and figured it out. I had to get a root canal from her, and she was fantastic. It was virtually painless, and 10 hours later I feel no pain. That means she did a really exceptional job because pain after a root canal is almost a given. She must have been so precise in her work she didn't enflame other nerves and root canals usually do. Before the treatment I took a ton of painkillers...today I took one dose of ibuprofen before the procedure and NOTHING after. Absolutely stellar work, 5 stars isn't enough. read more

Dr Khalifa and staff were great. I absolutely loved how Dr Khalifa was so explanative. I like understanding what's going on and he was just the best! The team got me in quickly for my tooth issue and they went above and beyond to resolve it. I would highly recommend Dr Khalifa!! Thanks! read more

This was without a doubt the worst doctor's appointment experience ever. I was referred by my dentist for an evaluation of a possible chipped tooth, I was in pain and I told them so when I made the appointment. Had to wait a week to get in (it happens) the appointment was with Dr. Khalifa, at the Desert Ridge location. They called me the day before my appointment to tell me they had to reschedule (after waiting 1 week) no valid reason was given except that the Dr, Khalifa couldn't make it. I told them I was in pain, asked if I could see another doctor and keep the appointment, that was not an option. Had to wait another 4 days to get in. At this point there was no apology, no attempt to solve my issue, pretty much it was take it or leave it. However they did go out of their way to make sure I knew that the consultation fee could be as much as $385. The day of my appointment I was greeted by a rude receptionist, two patients that arrived after me went in before me and by then I was already there 45 minutes, the rude receptionist could not be bothered to let me know how much longer it would be, the same person with the take it or leave it attitude. No apologies, nothing. After an hour of waiting I got up and left. I will never step foot in this office again, horrible how they treat the customers. Do they know that without us they would be out of a job??? read more

Had a root canal today with Dr. Gus Khalifa. My dentist called it in this morning and he took me same day. He and his assistant Robert were exceptional. Like a machine!! Practically painless, very personable and made me feel at ease. EXCELLENT!!! read more

Highly recommend Dr. Setlock if you need a root canal. Dr. Setlock walked me through the entire procedure and provided updates at each step. Zero pain during or following the procedure. His group has three office locations in and around Scottsdale, go see him! read more

The first experience I had at this office was great. The second time was terrible. I had an extraction that did not heal properly. At 1 week post op I scheduled an appt with the surgeon bc I knew something wasn't right. I am a nurse so I have some medical knowledge. When I went in, I was scolded by an assistant for "looking at the site" bc I don't know what's normal. She continued to tell me that shes "guessing there isn't a problem and that he will send me home without treatment." The surgeon ended up prescribing me a steroid in hopes of treating my "secondary inflammation". My tooth was better for a week and then I started having significant pain. I called and spoke to someone from the office about my pain level and my unpleasant experience at the last appt. She was lovely but nothing came of it. A few days later, on the weekend, I called the doctor on call and requested an antibiotic as I was still using pain meds around the clock and had an ice pack on my face throughout the day. The doctor ordered me an antibiotic without hesitation and that's when I got some relief. At my regularly scheduled appt at approx 5 weeks out, I went in, got an x-ray and was told by another assistant that everything looked good. I asked if I was seeing the surgeon and she told me no. I'm shocked that knowing all the issues I've had and knowing how unhappy I have been, that it wasn't important for him to see me himself. So here I am weeks out from extraction and I still having a gaping hole in my gums. Again, I am told this is normal. It's time to move on. read more

I should first say that I am a recently-retired dentist who knows maybe a little more than something about dental offices and dentistry. Not wanting to jump on a plane, fly back to Ohio, and see an endodontist colleague of mine back there, I was referred to this office. I must say I was impressed by the professionalism and the state-of-the-art treatment that I received by Dr. Gus Khalifa. His calm reassuring, friendly demeanor combined with the efficiency of his treatment left me leaving the office feeling" Wow, that wasn't bad at all!" Highly recommended! read more

This is a tough review to write because Dr. Zachs did a good job on my tooth extraction, despite the fact that I ended up with dry socket and was in extreme pain for 2-3 days (most likely my own fault!), but my problem here is/was with the front office staff. When weighing the decision to have a tooth pulled v. pulled and implanted, the cost was a factor. I was quoted, after insurance, approximately $350.00 for the extraction alone, or close to $700.00 for extraction and implant. Because it was my last molar, I opted for extraction only, paid my portion and had the tooth removed. Approximately 1 month after the procedure, I received a bill for an additional $340.00. During my investigation, I learned (through written confirmation from my insurance carrier) that CRE submitted the wrong codes to my insurance company for the quote, resulting in uncovered procedure components. Long story short, while attempting to work through this with my insurance company, AND having notified CRE that I was challenging the amount my insurance paid and was working on the matter, they went ahead and turned my account over to collections. I can forgive their error, as insurance companies are not easy to deal with, but I cannot forgive them not allowing me sufficient time to work through THEIR error, before sending the account to collection. I pay my bills. read more

Awful! They did a root canal and because I came back with a problem 7 months later instead of 6 months they charged me $100 just to look at it and tell me nothing was wrong. The office staff didn't mention the fee at all when I made the appointment or else I would have thought twice before driving out there. Very unprofessional to not stand behind your work barely over 6 months later. read more

The Endodontics was great. He was friendly and thorough. The front office is terrible. They are rude. I went there twice for a root canal. Both times they billed my insurance and I paid the difference. When I asked about setting up a payment plan the lady gave me grief stating they usually don't do payment plans for that amount. When the letters came in from my insurance it looks as though I have over paid. I called them for a refund and was told "we cant take write offs from a primary and secondary insurance we would go out of business". Now keep in mind they are in network with both insurance companies. I should be refunded the balance I was over paid. At this point my insurance company can handle dealing with this office on my behalf. I would never go back no matter how great the doctor was. Looks like they need a course in customer service. read more

I recently made my 3rd visit to this practice and am very pleased to find that the profession care and gentle service were as good as on previous visits. My hat is off to the staff of Canyon Ridge Endodontics...I have never received better , less intrusive dental care anywhere. read more