Nice place to read, meet or study! Although some of the front desk staff are obnoxiously loud for…read moreno reason and or really nosy. One time I was trying to read something and had to leave because the voices were too distracting.

What's funny about this library is that they are about ready to renovate it, and I still love it as…read moreit is. Usually a place that is going to be renovated is run down and ready for some love, but because the town and the citizens have taken such good care of this place and use it so regularly, their renovation is for an expansion. I'm excited to see what happens when it changes. As it stands, I think this place is great! Working right down the road, I frequent this library at least once a week. They have an extensive selection of DVDs and videos with many new releases as well as foreign films. They also have a pretty good selection of audio books. I love the small upper balcony that has a few tables tucked away - a nice place to do some work and people watch at the same time. The librarians who work here are always friendly and helpful. There are only a few computers for use (4 I think), but it's never that long of a wait - remember that Walpole is a town, not a city. The library loses one star for 2 reasons: 1. Their audio book loan policy. While books can be taken out for 3 weeks, audio books can only be checked out for 2 weeks. While, they can be renewed, I don't understand why the amount of time is shorter. I pretty much have to renew every book I take out. 2. Parking. Every time I have to park in the back parking lot (because the streets are filled) I feel like I'm about to get into an accident. The entry into it is too small, so if one person is trying to get out, the other person can't get in.

What I can say personally of my experiences is that each time I go I have found that the Staff…read morereally goes that extra mile to help me get the information or location in the library to complete my project! I want to give a shout out to two really helpful Staff that made my time there seamless. The first one was SYDNEY, actually left the desk and guided me to the right location and used the equipment to get my project done since I was unfamiliar how to maneuver it! She directed me to another floor where another Staff member DUSTIN, guided and helped me complete project! I hope the Supervisors know how wonderful these two Staffers are! Thanks for all your help!

There are so many things to love about the Thomas Crane Public Library, that this review will…read morebecome a "listicle" style of review. So... without further adieu: - Library of Things: It's already amazing enough that libraries have books, movies, music, magazines, and other media. Thomas Crane also has an ample select of items that can be checked out: wellness and sport, hobby, tech, tools, home, and many more. - Green Space: There is a large outdoor area with a handful of benches and trees. Not enough to call it a mini-park, but enough to be noted, and great for reading or relaxing outside on a nice day. I think they have Wifi available outdoors, too. - Staff: everyone I've interacted with has been patient, friendly, and kind. - The Richardson Building: This is a wing of the library from 1882. The wood throughout, lighting fixtures, stained glass windows, all are from, or inspired, a different time. It is like a special, permanent exhibit in a museum, and something I loved to have in my local library when I lived in Quincy. - Common Space: I hold that libraries are one of the few public spaces where one can exist without spending money. While this isn't shopping mall, its not a bad place for someone to spend a few hours. - Cafe: I never bought food or coffee, but it's gratifying to have a cafe available in a space like this. - Bookstore: While as with the cafe I haven't bought any books, it's cool to have a dedicated space for buying books the library may want to sell for whatever reason. - Parking: need I say more? A lot with more than enough space for library patrons. I don't recall their ever not being a spot when I needed one. - Collections: While not as large as Boston Public Library, Thomas Crane has an impressive collection of materials and media. Everything is well organized too. There's even board and card games available to borrow. The one and only complaint I have is that some of the furniture, namely the carrells are a little worn.

Solid library, Lizzy is awesome. Great selection of books. Anything from the Bible to Diary of a…read moreWimpy Kid. Bathrooms are clean. Atmosphere is cleaner. @BrandonK you're wrong. Thanks for reading

Still the worst library in existence. Wouldn't it be nice…read moreto live in a town that has a decent, well-run, well-built library. Well, I guess for me, that's just too much to ask. I used to come here all the time and never had issues, and then things changed. There were leaks, things braking, mice and just overall an unpleasant place to be. Then they rebuilt the library for only more issues to occur. The library has now needed to be closed on three separate occasions, each for three weeks, or more, for issues with the ceilings. Honestly, ridiculous. Staff are eh-eh, and the book selection isn't anything great. It's a shame coming here, while the Dedham Library (and Endicott Branch), Needham Library, and Natick Library all just completely pound this library into the ground.... they are ALL so much better. I am not proud to live in a town with a place that runs so horribly. Every time I go to the Dedham Library, I drive by here, and remind myself of all the reasons I don't stop here instead. Horrible.

There's very limited parking, if it's even remotely busy, you will have no place to park your car…read more The librarians are extremely noisy. You can hear their entire conversations, all the time, and despite them working here, they seem to have no clue about their loud voices. Good luck focusing on anything while at the computer terminal as the librarians behind you are in full blast mode seemingly oblivious to the people around them trying to focus, very frustrating. Don't ask for change for the copy machine as the librarian at the front desk became extremely snarky about how the library is not supposed to make any change for anyone at anytime. I was seeking change for a $1 to make some copies, but live and learn... It's doesn't get any better at the front desk of the library where the workers sometimes walk around, being helpful, but again so incredibly loud that you can clearly hear them from the opposite end of the 1st floor. It's not only the librarians that are loud, it's the people in there and the library staff very rarely ask anyone to quiet down. The librarians will go above and beyond to be of assistance, but this library is best off being not visited especially if you hope for a quiet atmosphere.

As I was picking up my holds on the bottom shelf library, I put a small amount of pressure on the…read moreshelf when I was reaching for my holds and the shelf got dislodged and many of the books fell of the shelf. These shelves are ONLY supported by FOUR clips! After speaking with the director, she said that she would contact the Library Board of Trustees about this the situation,but it would take quite a while to remedy the situation. When advised that the hold bookshelves were not Handicap Accessible, I was informed by the library director that " the new library was HP compliant with our state laws, but not COMPLETELY accesible! This person was very non professional and extremely indignant and rude. Apathetic would be a compliment to her general behavior. The CITIZENS of Sharon deserve a more caring and customer service director. This is not a personal attack. No one likes to be treated with being treated with rudeness, not MEANNESS AND pompous behavior! I think it is time to hire a nes director ASAP new director. Someone who really CARES about their profession and service to our community our. All the other librarians are very customer friendly, knowledgeable, veryhelpful, and make the experience of visiting an enjoyable experience! Maybe they can set an example for our library director. Luckily in this situation " the fish does not stink from the head"

This is a great little library with plenty of programs for babies and toddlers. There's something…read moreto do almost every day of the week! It is perfect for stay at home parents and even working parents because they offer evening and weekend programming as well.

The layout of the children's section seems to be conducive to my children running around like…read morechickens with their heads cut off. It's not really a contained space and there is the allure of doors, hallways, and a staircase(!) all around. I've never actually been actually able to look at the books here but I've gotten a decent workout chasing my kids around the premises.

I have come to this library for over a year to do work until recently and i will not be going back…read more The ladies at the front desk were laughing and carrying on so loudly for over an hour that nobody could even concentrate. I went and got the library director because it got so bad and she said to me "The library is noisy you should have brought headphones." Seriously! The library isn't noisy your workers are! And nobody expects silence but we expect it to be relatively quiet so we can hear ourselves think. Nobody was making any noise but the workers at the front desk being obnoxiously loud. Then she told me "This isnt a college library." Lady I am 30 years old but thanks for the compliment.

This is a very nice public library with wonderful employees. It's always very clean. They always…read morehave great events for kids too.

The staff is efficient, the bathrooms are always clean but despite the homeless epidemic. They have…read moreprinting services, for 15¢ a sheet. A lot of people don't realize this, but since the pandemic login the library now rents out things like musical instruments, metal detectors, portable Wi-Fi boxes, laptops, portable DVD player TVs etc as well as they are open 6 days a week

Full disclosure, first. I worked here six years ago. Have been back a couple of times since…read more Notwithstanding that, this has to be the ultimate overachieving library. Located in one of the toughest towns in Massachusetts, with a budget that should be at least doubled, and seriously understaffed this library delivers an incredible range of services. The collections are the best found in any local library of its size in the state and the historical collections are a treasure trove of Southeastern Massachusetts heritage matched only by larger facilities in Boston. Most outstanding is the quality of reference service delivered to the ever-changing needs of city residents. With a large transient population that has few other outlets for meaningful information the reference department has put together a collection and commitment to service that meets a huge level of need at minimal cost. How they do business could serve as a case study in a library school. A decade ago city residents led by the former director persevered and raised enough to renovate the early 20th century Carnegie building and give its collections a proper home. One would hope the city's residents value this gem in their midst.

When a town doesn't have much in it, smaller things make a bigger difference. Norfolk is really in…read morethe middle of nowhere, and doesn't have much in it. The center is based on a gas station, Dunkin Donuts, Walgreens, a few other small shops, and this library. Now, I was looking forward to a great experience at the Norfolk Public Library. I needed to print a few things out, and thought I'd stop by before going to the amazing book sale this library has annually, as I go to it every year, and it is always amazing. I may a day of going to this sale, as the book sale this library puts on every year is always amazing. Speaking of the book sale, I would rate that at 5 stars. It is, in my opinion, triple-tied with Natick & Auburndale as the best book sale in Massachusetts. It occurs at the DPW Garage on Medway Branch Road, in April every year, presented by the Friends of this Library. Anyway, upon entering the library, it was actually quite nice. It seemed somewhat new, super clean, and a large variety of books, DVD's, and a huge children's section for such a small town. As I said before, I stopped at the library to print some things out (as I don't have (but should) a printer at home anymore), and was greeted by John at the reference desk. John was friendly and kind, but simply, disappeared right as I got to one of the computers. Since I don't live in Norfolk, and patronize one of my favorite libraries in Dedham, I have a MLN library card, not in the Norfolk network. I tried to find John, and then just went to the front desk. It was crowded, with one woman working and about 3 people in line waiting to check out books and some DVD's. Long story short (well, it might be too late for that, but whatever), it took me about 10 minutes to tell her I needed a guest pass, and then after waiting an additional 10 minutes for her to come over to the reference area, I just left. I have NEVER been treated so poorly at a public library. Normally, I have only good experiences at libraries (except for the Westwood Public Library, and now here), but this left me disgusted with the staff at the Norfolk Public Library. If you need a library in the Norfolk area, go to either the Walpole Public Library, or the Franklin Public Library, dependent upon which side of town you are on. This is NOT what a library should be like. 2 stars.

Friendly staff and great selection! I take my nanny kid here for baby time once a week and he…read morereally loves it. I've picked up a book here and there and I can always find something that sparks my interest. All the staff are very helpful and informative!