I have had very similar experiences as Brandon K (noted below). I've been to this library many times with my children and have had the same experience (everytime) with the staff of this library. They are rude, curt, dismissive, condescending and lack basic customer service skills. There were many times I waited at the desk to ask a simple question and it takes them 15 minutes to even acknowledge you. I'm not sure if they're just miserable people in general, or miserable people because they are working in a library, but it is a disappointing experience for sure when you just want to take your kids to grab some books. read more