The old man that works at the gun/bow counter, when I was looking at buying something he didn't…read morelike how I was doing something and said "you need to get hit in the face to learn a lesson". As a woman hearing this I was in shock. The disrespect towards women is unbelievably shameful.

I will never shop at this place again. I bought a St. Croix rod five days ago and used it Sunday…read morein the grand river. I had put on a spinner and cast it out twice on the second cast the rod splits in 2 pieces and broke. Went back to the Sail store to replace the rod and they said because it was not a clean break "whatever that means" they would not exchange it and that I would have to do it under warranty through St. Croix. Bought five days ago used once on second cast and breaks on a spinner, they should be replacing this rod right on the spot. After-tax this rod cost me $225 and to not replace the rod is criminal. I have had one other rod break on me throughout the years of fishing and at that store "which will remain nameless" replaced the Rod for me right On the spot. Then to go on saying that because they are bankrupt they cannot do anything for me is also criminal, full of excuses to not give me what I paid for especially after breaking after one use and only 5 days old. I am obviously an avid fisherman and spent a lot of money on fishing products but the SAIL store will be the very last place I ever go to to buy anything for fishing the worst company ever. If in fact they are going bankrupt this is just one of the reasons why.

Excellent selection--I'll definitely be back! Thank you for the great service. The axe I purchased…read morewas perfect--exactly what I was looking for--and the staff member who assisted me was incredibly knowledgeable and helpful. Highly recommend this place!

Do not buy from these people. I purchased Gransfors Bruk hatchet for $185 from them and it came and…read morewas either used or a fake. If you know anything about Gransfors Bruk even their splitting axe can cut the hairs off your arm. The axe I received wouldn't cut my arm. I have emailed them multiple times and get the run around and or I can pay to ship it back with insurance etc. Buyer beware.

Absolutely no customer service. i was met with a very rude staff, unhelpfull,…read moreunprofessional.

We are so lucky to have a store location in Waterloo. They offer reasonable prices for outdoors…read moreclothing and equipment for cycling and camping. Quality and styles and colours are current and are very comparable to other high end brands. It's the fit that counts, not the label. A++ for excellent prices.

Mark, the owner of ABC Military Surplus REALLY knows his stuff!…read more If you're looking for anything military, he certainly know 1) whether or not it's in his store and 2) any information you could ever need to know about it. That man certainly is an absolute WEALTH of military information. He has an organized and clean store (not like some of the other junk filled and disorganized surplus stores around) and there is so much awesome military stuff there you won't know where to look first! There was everything from gas mask bags to pants, to sweaters, to combat boots and belts. If you're looking for anything military, give Mark a try. If he doesn't have it, he can certainly point you in the right direction to get it!

Great place, The owner is very helpful. Knows your size…read morejust by looking at you. Excellent selection of goods, Anyone looking for Military Surplus, this is the place!

Have been shopping here for the last three years and have been quite pleased that this is UK based…read morecompany rather than US based. Even before my knowledge of where it was HQ'ed, I was quite pleased with its products and its prices. The quality was great of its store branded t-shirts, shirts, shorts and trousers. The staff are friendly and not pushy. The store can be cramped at some times due to more merchandise on racks.

Staff Member Oyemi, at Guelph's Stone Road Mall, was warm and friendly; she helped me to find a…read morepair of rain pants. She responded to my questions and held two sizes aside for a week so I could confirm measurements of pants I had and return to the store. I feel I have received a good product at a good price. (The purchase was rung up by another staffer as Oyemi was not in.)

Good business to deal with and quick shipping. I do recommend them. Just be mindful of the tariffs…read morethat have to be paid if shipping into the US

Great place to deal with. Very friendly and knowledgeable staff.read more

I stopped in at this location in 2019. Prepandemic. This location has a number of returner…read morediscounts, like promos like buy now and get a $10 returner voucher if you spend a min 40 or something. So I returned with someone who had a voucher. I actually picked up a pair of Nike air for female fit because it was raved to be light weight and comfortable and it took impact load well. Just all around comfy walking shoes because I'm a regular runner and apparently the heel absorbed impact. I would say the shoes is enough of an up sale but it is light. There is no way shoes can absorb load that well, it's the foam structure and the hallow construct allows it. But true beliebers say it's a shock absorber, so keep on beliebing peeps. The selection is alright it's like any other outlet store. But it also shows you probably dont need to go to premium outlet mall for the deals, there are places with less line up and better parking.

From the owner: NIKE, Inc. fosters a culture of invention. We create products, services and experiences for today's…read moreathlete while solving problems for the next generation.