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    MEC Burlington

    3.8 (18 reviews)
    ModerateOutdoor Gear
    Open 10:00 am - 6:00 pm

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    The outside of the MEC
    Ryan F.

    One of my favourite store brands in Canada is Mountain Equipment Co-op or otherwise known as the MEC. After living out west in the mountains of B.C I grew very accustomed to the lifestyle and gear associated with northwest living. Camping, Hiking, Mountain Biking, Kayaking..basically anything that dealt with outdoor recreation and living. The MEC carries everything for living the lifestyle. The one main thing is that you need to buy a membership to buy anything at the MEC..the cost for a lifetime membership...$5 bucks. Crazy... The return policy is also one of the best in the retail industry. They stand behind everything they sell. If it breaks, bring it it. They will replace it or try to find a resolution with you. The location in Burlington is one of the newer stores in the Ontario region. When you walk inside, a vast expanse of outdoor gear bombards your vision. Its almost overwhelming. Kayaks, Skis, Bikes hang from the walls and ceilings. Protein bars and survival food pepper the shelves. GPS and heart rate monitors in display cabinets for you to check out. The Burlington location is 2 floors with clothing taking up most of the top floor and equipment in the lower portion. The staff here are very informative and can help you find almost anything your looking for. If you can't find it in store you can also order it online and have it delivered to any of the stores free of charge. The MEC is the place to go for anything outdoor recreation related. I would highly recommend checking one out if you haven't already done so. 5 Stars

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    Marianne W.

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    14 years ago

    If you are into hiking, biking, camping or canoeing this is the best place in Ontario west of Toronto.

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    Review Highlights - MEC Burlington

    To shop at MEC you have to pay a $5 lifetime membership, at REI the membership is optional but offers you a dividend at the end of the year.

    Mentioned in 3 reviews

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    I really wanted to like this shop. When Mr Vegetarian and our children want to test bikes, the…read moreowner (Andrew) was cheerful and friendly, and let them ride whatever they wanted while being pretty good-natured about the clambering-about habits of certain small children. We arranged to buy an expensive ($3k+) cargo bike, tricked out with all sorts of kid-related accoutrement. We said at the beginning that we were nervous about buying a bike in Burlington and living in Toronto, but they had the Milano we wanted and Andrew assured that they were in Toronto "all the time" offering mobile service and deliveries and that this would not be a problem. It has been a problem. The good cheer and helpfulness available on sales day vanished shortly thereafter. They delivered our bike (and charged us for it), with the wrong cover attached and told us we would need to return the cover ourselves if we wanted a new one. When we tried to book our promised free-in-the-first-year service and get replacement lights because the factory one fell apart we were sent an invoice for nearly $500 - the free service was suddenly not available. First we were told it was because we had to have it in the first six months, then were told it was because we had to do it at the shop. To be clear, this would mean either riding the 100lb bike 50km to Burlington for service or paying someone to transport it there. The short answer is that we really wish we hadn't bought a bike so far away - the owners promises to make sure we were cared for even though we lived in the city never materialized at all. Maybe this place would be great if you lived around the corner, but I can't trust a shopkeeper who will over-promise or say anything to get the sale and then shrug his shoulders. A real let down.

    Absolutely worst place to buy a bike. DO NOT PURCHASE A BIKE FROM THIS PLACE. I made the mistake of…read morebuying one and had nothing but problems.. was extremely unhappy and needless to say I got stuck with a 2,000$ bike that I have been trying to sell on my own for almost 1.5 years. Horrible customer service and lack of knowledge. I am very surprised this place is still in business. Please do yourself a favor and go else where!!!

    Smart Wheel Canada

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    Avoid Smartwheel Canada - Dishonest Stock Claims and Zero Delivery…read more I would give zero stars if I could. My experience with Smartwheel Canada has been an absolute nightmare. I ordered a product that was listed as "in stock," only to be met with months of deception and waiting. Over the course of four months, I was repeatedly lied to. First, they claimed it was in stock, then they shifted the story to say it was "arriving soon," providing fake ETA dates that never materialized. Communication is incredibly slow; I had to constantly chase them for updates, and every response felt like a scripted stall tactic. To prove this wasn't just a one-off mistake, a friend of mine who lives down the street also ordered from them as well and had the exact same experience: no product, constant excuses, and blatant lies about inventory levels. They even ordered a totally different wheel than I did. After waiting 120 days for a product that was never going to come, I finally had to demand a refund. They are happy to take your money immediately but have no intention of fulfilling orders in a timely manner. Do yourself a favour and buy from a reputable dealer instead. This company cannot be trusted.

    **SCAM ALERT**…read more Beware of this company! They use a .us domain but have no intention of shipping from the USA. Their prices are significantly higher than competitors, and there's a good chance you won't even receive your order. If you seek a refund, prepare for frustration--they'll drag their feet for weeks and then hit you with a 3.5% charge, citing terms that are hard to find. I've been waiting for my refund for weeks, only to receive a notification saying it's been declined. This has all the hallmarks of a scam. Do yourself a favor and steer clear!

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    Scam

    MEC Burlington - outdoorgear - Updated May 2026

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