I visit this store about once a week and the staff is always friendly and attentive while I browse,…read moreeven when I let them know that I'm just waiting for skates that are being sharpened. We have never had any bad or missed edges, just a great sharpening every time. Their product knowledge and selection is outstanding, and the displays are always neat and well stocked. They frequently have sales, and the prices are great.

This location has a very large store and many different options to pick from. The staff here were…read morefriendly but it took me almost 10 minutes to get someone to help me (I went on a Saturday morning). The staff wete friendly and patient, who helped me select a great pair of new skates. All questions I asked he was able to answer. Also, the Pro Shop also sized and cut some of my own sticks down to the proper size. The one issue I had was the waiting time. As I said I had to wait for help and the skate sharpening which comes with the new skates took over 30 minutes. Overall a better choice than Natjonal Sports but does not come close to the care a small and local independent store may give you.

Great selection of athletic apparel, hockey equipment and shoes. You may be able to find a great…read moredeal on a sale item, but pay attention at the checkout. The past 3 sale items I purchased were not reduced at the cash. I had to inform the staff member of the error, and a manager was called to correct the error. If I wasn't watching I would have been charged full price. The repeated pattern of this error is troublesome.

I am typically late to any trendy bandwagon. I wait for crowds to dissipate and then make my move…read more I am also patient. I'm probably too patient for my own good. The first LL Bean store to open in Canada was this one in Oakville. If my memory serves me well, it was Summer 2019 when it opened its doors. I was recently in Oakville. I was at Oakville Place for the first time. I saw this store. I was happy. Over four years later, I made the pilgrimage to this store. It wasn't intentional, though. I just happened to need a Shoppers Drug Mart, which was steps away from this store. I became an LL Bean fan during my undergraduate years. For some unknown reason, I got its catalogue in the mail. I loved it so much. My first purchase was a purple pair of Mary Jane suede shoes from Rieker. I loved them so much that I grew to love LL Bean t-shirts and more. I was thrilled that my first LL Bean store that I frequented was its flagship store in Freeport, ME. I did a road trip eastbound through Canada and returned through the States. The flagship store was incredible, with its huge signature boot in front of the store. I have visited Canadian LL Bean stores in Barrie, Ottawa, and now, Oakville. I didn't feel the same excitement as I did getting products stateside. Maybe it's the price. I am a different shopper who likes deals and sales. I have rarely seen any decent discounts on products that I want at Canadian locations, including this one. I loved looking at branded tumblers, cute t-shirts, comfy hoodies, and more. Paying $75 for a t-shirt is frankly ridiculous. You want to be in the corners of this store. Clearance items are there. The back left corner had women's clothing discounted at 40% off. It's decent. Sadly, I didn't find anything in this corner that I wanted to buy. I did enjoy checking out the handbags, travel items, and luggage section. Prices weren't cheap, but I liked them. If you love YETI products, you have a fine selection here. Coolers. Tumblers. Ice chests. I saw so many accessories just for its drinkware. It was fascinating. You do pay for quality. Be prepared to shell out. Surprise! Out of all the LL Bean stores in Canada, I only bought items at the Ottawa location. I was there to partake in a Canada Day sale and there were more products on sale. I wish that there were a similar sale when I was at this store. It was nice to get my fix seeing and touching products, as opposed to leafing through a physical catalogue or browsing items online. This store was huge and spacious. I had an enjoyable time. I do hope that there are more sales in future. The outerwear and footwear looked so nice and functional. (430)

I didn't know too much about L.L. Bean until I ventured in here. It's actually an oudoorsy type…read morestore with both its apparel and gear. On our visit here, there was 10% off the entire store. They have a lot of camping supplies like tents, waterproof blankets and bags, and iconic games that you would play at camp (cornhole for one). Some other camp/cottage activities that they also had were kayaks and paddleboards, both the inflatable ones and the hard ones. They had a huge selection of Yeti mugs and all of these were included in the 10% discount. There were some that I haven't seen before, including one that can keep your cans insulated! This one comes with a display can that can be used for storage.

Can I give it no stars like the no bike they sold me? Ordered $3K bike after they told me it was…read morein stock. They charged CC right away, a week later, after I had called regarding status of pick up, they tell me it still needs to be assembled...be patient. A week later they tell me the one in stock is damaged and they cant repair it so they need to order another from their Ottawa store. Another week later they tell me the second one is also damaged and they cant repair it. Seriously, if they cant get two brand new bikes working, heaven help you if you brought them in one that was actually damaged to fix. I asked them to follow up with Cannon, the manufacture, but that was like a month ago and still no follow up. My riding season is off to a great start...not, thanks for nothing MEC.

I wanted to say that I'm very impressed with the Vancouver-based MEC Service Centre. There was a…read moreproblem with my jacket order...they couldn't find a Synergy Gore-Tex Jacket even though their system said there was at least 1 on hand in Canada at the clearance price of 30% off. Well, I asked and they agreed to ship me a 2018 Synergy Jacket for the clearance price. What a deal...or could I say steal!!! Terrific customer experience is what it was. The jacket arrived yesterday via Canada Post (free shipping) and I'm now set with my 3rd Gore-Tex coat in 30 years. It's a fantastic all-weather material if you maintain it. Thank you MEC!

Always great service and prices. The staff is very knowledgable and friendly. They always hire…read morelocal kids and they are well trained in fitting gear and most if not all have grown up in the local sports scene which is very helpful. Both my boys and I have been outfitted numerous times over the years and we have always counted on Al's and they have not let us down.

Patagonia is an amazing brand. Sustainable and fashion forward. Ethical and even donates profits to…read morenoble causes. They also have a great warranty period. It's a lifetime warranty with the iron clad guarantee. Service in store is so personable and friendly - I really appreciated all the Help I had here. P.S. holiday season better sweaters are selling our fast. They didn't have any mediums left. I'll definitely be back to shop this Patagonia store!

Patagonia is an incredible brand that never disappoints. I own many Patagonia items and I am always…read moreamazed by the quality. I recently went into the Toronto store as my down jacket had a tear in the zipper. The team at the reception desk immediately went into problem solve mode and offered a solution. They shipped the jacket off to their warehouse and I asked them to ship it to me when fixed. A few weeks after this happened I received a call from Julie at the store who confirmed the coat was fixed and she offered to drop it off at my home (instead of mailing which would take longer). I was amazed by this level of service and I have been telling everyone I know about this experience. Keep doing what your doing Patagonia and big thanks to Julie for going above and beyond!!

Good store selection, reasonably good staff but store managers are consistently jerks. I showed up…read moreon Sunday rushing to get there before close and when I walked in 2 minutes before the lady was about to lock up and reluctantly let me in telling me to "make it quick". When I asked another manager (tall guy with glasses) about return policy for goggles on sale he had zero customer service and unapologetically said under no circumstances (I wanted to buy them and take them home to ask my wife what she thought). I told my wife about the staff and she said the same girl had been crass to her as well. So i didn't buy them and went to Skiis and Bikes where no one was a dick.

Awesome store. It's huge. Much better selection that the store in Pickering…read more The stuff is super friendly and helpful! We came at the end of the day on the New Year's eve and I forgot my purse when I was leaving. I only realized when I was on my way home when they called my husband's cell from my cell phone. Although the store was already closed, they waited for us to come back and pickup the purse. So very grateful. Awesome-awesome people!

The Big K needed a hockey stick which would, unbeknownst to me, require a lot of cash and plenty of…read moretime to research things like flex and feel. Ho hum. Not my idea of shopping. So the Big K headed in first while I went to Dollarama nearby to waste some time. How long could buying a hockey stick take? I finally had to enter National Sports to investigate the Big K's disappearance and within record time I was greeted by a very friendly salesperson who not only found The Big K for me, but three perfectly wonderful, very expensive hockey sticks that could significantly improve The Big K's game (and in sum total cost more than my dishwasher.) After much careful consideration, The Big K finally settled on "just one" (thank goodness) from this neatly organized and well-stocked store. I rushed the Big K with stick in hand to the check-out (in an effort to prevent him from buying anything else.) Even the cashier was super-charming and personable and made paying the large bill less painful. Final words: bring lots of cash. This store is conducive to shopping.

Bought an EZ curl bar and some weights. Store was very clean and orderly. Mark was very patient in…read moreexplaining the bar alternatives. Have used the store in the past with no issues. NP

DECIDED to visit this place for the first time, even though I saw it got a poor review- but then…read moreagain those bad reviews are OUTDATED 3-4 years ago!! When my partner and I walked in, we were immediately impressed with how clean and organized it looked compared to any other fitness depot we have visited. Staff seemed friendly and helpful. We also met the owner, Mark. He took the initiative to introduce himself upon us entering. Offered excellent customer service. He was friendly and professional and took the time to listen, educate us on products we were interested in and give us recommendations. The price is also right. Not trying to sound like a commercial here but I felt impelled to write this review based on our positive visit. This place deserves a five star for the NEW ADMINISTRATION. Thus far the best fitness depot I've ever visited. Two thumbs up guys! Totally worth the trip! Will visit again and so should you!