Not sure what happened 4-8 years ago, but I have never had any issues. I do bike maintenance by…read moremyself so I mainly purchased stuff from them. One thing, nothing to do with this store, but latest bike brakes with discs are more than annoying to maintain.

My experience with Cyclemania Danforth was beyond disappointing. I brought in my e-bike in to have…read morethe brakes tightened and checked, as I was beginning a new job in a few weeks and intended to ride to work. The service itself was quick (about an hour) during a weekday afternoon. Worker didn't take down any information when I left my bike, and I just claimed it from the pile when I returned. My left brake was upon first inspection was tight, but the right side wasn't considerably tighter than how it came in. Despite requesting they inspect the brakes for issues, I wasn't told anything about my bike's condition. The work cost me approximately $60. On the third day of use riding to work, one half of the front brake system fell off and was lost to traffic. On the ride home, somehow despite not using the front brakes anymore, the other half of the front brakes were lost as well. Other than not being the tightest I hadn't had any issues with my brakes prior to taking them in for service, and coincidentally only 3 uses after getting my brakes supposedly tightened and CHECKED do they happen to fall apart completely. I thought I was paying for experts who could ensure this type of situation doesn't happen specifically. In my mind, either the pads were old and needed replacing, which should have come up when I was PAYING to have them checked, or the brakes were fine otherwise and it's the job the shop did that caused their failure. Either way, I'm unhappy with the results. I contacted the shop via email to explain the situation to see if there was anything to be done. Their reply verbatim was "Tighten and check doesn't guarantee that 3 weeks later your heavy e bike brakes will be still good . You bring bike and get inspected and we tell you what to do and cost of fixing". After already having paid for them to "inspect" my brakes, and only having used it less than 3 times, they somehow thought I'd give them more money. They not only refused to take responsibility for the poor quality of work done on the bike, but they also acted condescendingly towards me, as if I was at fault they didn't put on the brakes correctly or adequately inspect the condition of the brake system when instructed. I was disappointed by their lack of accountability and poor customer service. I had no choice but to take my bike to a different bike shop to fix the issue. At Cycle Solutions on Parliament, not only were the missing brake pads replaced, but they were also properly tightened (both sides!) all for a much cheaper price. Other than not telling me when I made the appointment I couldn't leave my bike battery in the shop (needing me to return home to get the key to remove it), The staff at this new bike shop was friendly and knowledgeable and even took down my information when I left my bike as if they were a legitimate business unlike some competitors. In comparison, Cyclemania's staff seemed careless about the safety of their customers. The experience really made me question the quality of the work they do. It was quite clear that they place profit over customer safety. I would strongly caution anyone against doing any business with them as they clearly are unable to provide the quality service that is required in the cycling industry.

I came here looking for a rear derailleur bushing cos I was clumsy and lost mine while servicing my…read morerd. They gave me the part for free. I talked to Peter about needing tires for a cyclocross bike. He recommended a very budget friendly tire that would suit my needs. I tried the tires today and was very impressed how grippy it is. I also got it at a discount. Definitely would recommend this place. Very friendly people who know their bikes.

Great service from really cool guys. Needed some air in the tires of my wheelchair and went in when…read moreI passed the shop by chance. They happily took care of me leaving everything else behind. Asked me to test a couple of times until I had the exact pressure I wanted. Didn't want any money.

I recently purchased a bike here and serviced it here. The staff is professional, knowledgeable;…read moreand, based on my experience, committed to great customer service. They also have a wide selection of accessories. Trek is great product and prices are excellent. Will highly recommend to friends and family.

I decided to get more excercise with my bike lately and my bike has been in storage for a while so…read moreit was due for me to give it a tune up before riding it. My bike required some mineral hydraulic brake oil as it was low . But during these times were in right now with COVID these bicycles shops are all out if stock of not only bikes but almost anything you require including some bike shops like Cyclepath in Brampton closing down after 40 yrs in business , things have really been tough for some of these business , I also found that most of the bike shops in peeel also had majorly reduced hours, except Trek . After many calls Trek had the oil I required so I drove down to pick it up at there mississauga location just east of Winston Churchill on Dundas . This is a fairly new and large location that they openmed up recently. Seems like they had a good selection and variety of there Trek brand bikes and a great selection of parts and accessories for bikes , most bike related items . They also have nike techs on staff to do any tuning or bike repairs you require. They were friendly professional and helped me in a quick manner. Nice knowledgable staff , as I had some questions and they seem to really know there stuff there. I really recomend this store and just earned me as a new loyal customer. They seem to have most things in stock and an amazing variety of tools that I have not seen at other bike shops. Great experience and I got my oil.

Made me a loyal customer!…read more I've been very happy both as a purchases or a bike as well as on going service (maintenance and repairs). Really like interacting with Martin and Rick who are are much more skilled and knowledgeable than my previous bike shop. Even though I live in Toronto I go out of my way to visit this shop!

Fantastic, friendly service! They were out at our place within a day of our getting in touch,…read moreduring the holiday season no less, and they were extremely helpful.

We didn't end up buying a bike but the guy was amazing! I really appreciated that he didn't fit us…read morewith something that didn't work more than a year. We will go back again for my sons next bike - what a great local business! He was friendly, knowledgeable and didn't mind that we brought our pup shopping on a hot day.

Had a great experience getting my old clunky and basic commuter bike fixed up. While I'm not a huge…read morebiker, I recently got "doored" while on my commute and I just wanted to be sure of my bikes alignment and overall condition. Couldn't help but feel that pain in my stomach when dropping close to $300 on various repairs, but biking home I realized how much easier of a ride it was since Gordon's recommendations. Truly grateful! Seriously, these guys are the real deal. All the best!

Guys solved a problem with my e-scooter very fast and I didn't pay a lot. Great customer service,…read moregreat quality of repair, pretty cheap and also they gave me 30 days warranty in case that smth will be wrong. Highly recommend this place.

We've been going to this bike shop for years because it's the only option in our neighborhood, but…read moreunfortunately the experience seems to get worse with each visit. The customer service is consistently disappointing. Staff rarely makes eye contact, there is little to no acknowledgment when customers enter the store, and basic courtesies such as greeting customers or providing updates on wait times are completely absent. It is extremely inefficient and disorganized. What makes the experience particularly frustrating is that there can be only a couple of customers in the store while several employees are on the floor, yet it can still take 30 minutes to an hour just to get someone's attention or speak with a staff member. During these waits, there is often no communication, no indication of who is being helped next, and no confirmation that anyone will be assisting you. As a family that loves biking and has invested a lot of time and money on our bikes, it's so frustrating to get it serviced at this location and will be looking at going elsewhere.

These guys are great. I was able to buy a new rim, tire and tube for my bike there, and when I…read moreneeded to have the brakes adjusted to fit the new rim, they did that at no charge. They also fixed my rear gears which were not shifting; also at no cost. I didn't even buy the bike from them originally. Great having this store in our neighborhood

Blacksmith isn't your average bike store. They are there to make your dream bike a reality. If…read moreyou want something that is unique and not like every other bike around this is the place to go. Mike also surrounds himself with an amazing team and I am always amazed that eh know me by name no matter how long it's been since I've stopped by. Does your bike need some maintenance or do tires want a new part installed? Look no further for a mechanic that you can trust. Jessie is the man.

ive purchased about 25 bikes over too many years from many different shops. Blacksmith is unique…read more they want to sell you the perfect bike for YOU! i ignored many of their recommendations only to eventually realize that they were right all along. i've purchased two bikes and many parts and have always been pleased. This shop might intimidate the casual buyer (although no one there is intimidating, pretentious, or patronizing). their advice is honest and in the customer's best interest. if they don't sell you a bike, they will sell one to someone else. no pressure.