The store employees go above and beyond to make sure customers are happy. They definitely need…read moremore help in the pharmacy, though. They are working as fast as they can but it's obvious they are shorthanded.

My husband and I have both lived in many places, I have been using CVS for many years…read more I love this CVS, the people that work here are GREAT. After filling prescriptions here for a couple months the people working in the pharmacy knew my name. The pharmacists go out of there way to answer your questions and help you find the right over the counter drugs for you and what prescriptions you are taking. The people that work up front that have been here awhile are also great! Keep up the great job of customer service!

This place is much much better than Walgreens, they always gave me trouble.Was very easy to…read moretransfer my meds over.

I been coming here for years I never have problems till recently that always ask for my ID…read morewitch im fine with it they said that want my passport to give me my medicine ( Mexican passport ) I give them my US drivers license they don't want it I give them another type of ID from the consulate they said no so for me to get my medicine I have to carry wt me my passport that's ridiculous and it's just this older lady that it's new because I never in years have a problem with the others crazy it's time to change my pharmacy

Since there are no Publix or firehouse, if you want a quick lunch and get some groceries at the…read moresame time. Harris Teeter sandwich is one of the best. Great prices, great portion. And Harris Teeter is nicer looking Kroger so very comfortable to shop here.

This is a full service grocery store with ready to eat hot and cold items. They sale pizza whole or…read moreby the slices and make a good not great deli sandwich.

Other than a quick stop to use the (clean) restroom, I did not spend any time or money in this…read moreWalmart. They have clear signs that they do not permit overnight parking and I won't patronize a business that could but does not. It is a large supercenter with a gigantic parking lot. It looked clean enough with no litter though the cart corrals needed attention. Menswear section was needing some fluff and fold but was otherwise decently stocked. I passed through the grocery area and it was in good condition with limited "holes" in the shelves. I ended up parking next door at the Cracker Barrel who do tolerate overnight parking. [Review 1136 of 2024 - 3631 in North Carolina - 22160 overall]

In my experience they don't deserve even a 1. It's 0! I have Walmart + which was ok for a while…read more They are ALWAYS out of some essential I order and that's not the worst part. They may show up HOURS later than your appointment time which doesn't work for frozen or refrigerated. They want to be Amazon but they're not even close. I give up. You can't ever get anyone to answer the phone...even managers. Salisbury Walmart is a joke even for in store shopping.

It is sad when I could have given a 5-star rating at one time, and now I can't. It is a sign of…read morethe times we live in - everyone is in a hurry, or really sick and need their meds, there isn't enough qualified help to take care of the customers. Technical difficulties screw up things all the time. All that can't be dumped on the workers at this Walgreens, or any others. I have always received great service at the checkouts, help if I couldn't find something or needed to know about an OTC item. Kindness, patience, respect, and understanding goes a long way in how you are treated as a customer. Everyone has bad days, and it doesn't help to make that worse for someone. I too, have had a few problems with the pharmacy - the saving grace is that I can see they are overwhelmed at times with the number of prescriptions that are going through there every day. The pharmacy area is way too small for handling the number of prescriptions they receive - prescriptions are missing, can't be found, aren't ready, even though you've received a phone call or text saying your prescriptions ready for pickup., etc. (again, tech issues, which the pharmacy clerks have no control over). I always check to make sure I have the right prescription, the right amount, and all scripts that are available, before I pay and leave. That is something each customer should do. I have even called to make sure of everything before I go to the pharmacy - no matter which one it is I am going to. They could really use two lines for drive up/pick up. The line is often backed up around the building and blocking the entrance/exit on the Innes Street side. Being able to hear the person in the car, and the person in the car hearing and understanding the clerk inside is a big problem too. Personal information can be heard by others, whether you are at the counter or you are in your car. I hand over my ID now so that I don't have to reveal my DOB, address, and name. It's just not safe to let others in the line behind you, have all that info. Older people are the most vulnerable, because they usually talk louder and need the clerk to speak louder. The only other problems I have run into are when there is a BOGO and there is only one item left. And sometimes items are in the wrong place, and I think they cost one price, or are on sale, and they don't and aren't. It is difficult for some to bend over to read the pricing label or even be able to read the small writing. The bottom line is that, even though I have to go to two different pharmacies in Salisbury, for certain prescriptions, I will continue to use this Walgreens for most of mine, because it is conveniently located for me, I have gotten to know the clerks and pharmacists and have a good connection with them, prices for most of my prescriptions are reasonable, other item pricings are comparable with other local pharmacies, and the rewards program is okay.

This review is specifically for the Walgreens Pharmacy on 1505 E. Innes St. I had 2 very rude…read moreencounters with a Black female there at the in-store pick-up counter who seemed to have a chip on her shoulder. The 1st bad encounter happened when I asked her a question and her reply was a snarky: "Excuse me. Excuse me." I let this response go this time. The 2nd rude encounter happened when I walked up to the pick-up counter 90 days later where this same female was standing at the register. I assumed she would ask me my name, birthdate and address. But she didn't. Total silence. She just stared at me. I thought she was having a moment. So, finally, after a minute of silence and a hateful stare from her, I asked her "What would you like to know?" Her loud, rude response was: "I'm not waiting on you." Then, I had had enough. I yelled at her so loud that the entire pharmacy heard me, saying "Get away from me. Get someone else to wait on me." Another girl showed up immediately and took my order. That was the last time I used this Walgreens. BTW: the Walgreens Pharmacy at 705 Jake Alexander Blvd. is not an improvement. It took 8 days to get a prescription there once.

As my better half works in Salisbury, so we use this Walgreens when needed…read more Nothing is different than other stores....consistent layout and product offerings. We shopped for what we needed....found it...........all is good.

It took 8 days to get a re-fill at this 705 Jake Alexander Blvd. location. When I call the store…read morephone's #, I get an automated phone service. During these 8 days, I was told that I had 3 re-fills with all 3 being the same. I deleted 2 of them only to find out later they had not been deleted. Then, on my next call, the phone service would inform me that I had a re-fill ready, but when I called the store, I was told that there were no re-fills for me. The store attendants would say that they had nothing to do with the automated service even though it was connected to the store's phone number. They blamed the doctor's office for not sending in the re-fill even though there were 3 re-fills listed on their automated service. This merry-go-round continued for 8 days in a row. Totally bizarre.

I had a prescription sent here for my daughter. They called to say insurance didn't cover it, I…read moresaid okay. That's fine I'll pay out of pocket, but I asked if they could verify they were giving me the correct medication since it was a controlled substance. They answered yes it's the correct one. I called Insurnace to ask why they were not covering it, it turned out they were charging a totally different medication!!! Which was much stronger than the one prescribed, I called again and it was their error! Not the doctors!!! If I wasn't a diligent mom asking questions, who wonders what would have happened. No apology no nothing.

Went to the drive through pharmacy one evening last week . I had been diagnosed with a severe sinus…read moreinfection. Instead of driving across town, I decided to give my local pharmacy a chance. I picked up 2 prescriptions from the drive through. The person that answered the phone at the drive through was extremely rude especially when I questioned the price of them . Cannon and CVS would have had no charge but instead Walgreens charged $20 for each . Just an example that I learned the hard way to check script prices before you go.

Waiting 16 months for Medicare and insurance for a wheelchair was exasperating. We went to Penrod…read moreand bought a chair to make due and received excellant help. They found an inexpensive model for us and my wife likes it better that the $16000 chair Medicare sold us for more copay than the other cost. They also have done great work for me through the VA, building a ramp and repairing my scooter.

Well, What I had heard about your business must be true! I, being a 77 year old Senior, came into…read moreyour store this week looking for a Rollator for myself. I still am walking pretty good but due to surgerys and other illness, I have gotten very weak. My Dr. suggested that I go ahead and buy a rollator and use it when I take my excercise walks. I had studied many different ones and liked the new style Drive Rollator and had found out that Penrod sold them. I go into the store and Finally some one comes out of back office and ask if they could help me. I explained what I was looking for and lady showed me the style they stocked which was very expensive and she said Medicare would not pay any of cost even though my Dr. had written a script for it. I told her I really did want this new style but needed to add Foot Pedals on it, so eventaully, when needed, I could use it as a wheel chair. She said they didnt have but went to look up and give me prices, etc. By this time, I need to use the restroom and asked where their restroom was and I was told they didnt have one and I could go next door and use the Ace Hardware! What a Joke. I picked up my bag, and toldthe lady I had to go and I WOULD NOT BE BACK. They lost a 400 sale today as I was ready to have them order the one that I wanted. I will go to Kannapolis/Concord and get it. These people deal with Senior Citizens all the time and should know that as we get older, sometimes, we need to use the restroom. Also lady that apparently was owner was in office and never looked up or smiled or said anything to me while I was asking the other person questions. Very poor salesmanship. I was an ouside sales rep. in the furniture and gift industry for almost 30 years, and if I treated a customer like I was treated today, I would have been fired! I had heard from other sources that these were not nice people and acted like they were doing you a favor to wait on you. Maybe someone else will have better luck!!! M Frye