Brought my dog here for a dental cleaning and a possible extraction. Since she would be under…read moreanesthesia, I asked for her nails to be trimmed so it would be easier on our dog. Groomers and myself have a hard time trimming them, because shes had a bad experience and ever since it's been tough.
They told us to come 09/01 to bring her in for her cleaning. We bring her and front desk told us she'll possibly be done by 3pm. We get a call that there were other pets that had emergencies. We completely understand, but now she'd be done or out by 6-7pm.
This entire process took us 12 hours.
While her being under anesthesia would be the best outcome for a dog since they wouldn't be moving, they did not care AT ALL about her quicks. I understand that vets/vet techs are challenged with dark nails. But nails were shaven down extremely too short and uneven. She bled on all her nails.
It sucks for those who also had a bad experience, everything in front desk felt absolutely rushed. We were speaking to too many different people at a time. Im also unsure if they treated her well during her dental cleaning if this is what her nails look like. I haven't gotten to look at her teeth yet since she's been exhausted after her appt yesterday. I will probably update, or not. I'm not returning to this place.